• Title/Summary/Keyword: 서비스 우선순위

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Development of U-Service Priority Model Based on Customer and Provider's View (수요·공급자를 통합한 u-서비스 우선순위 평가모형 개발)

  • Jang, Jae-Ho;Um, Jung-Sup
    • Journal of the Korean Association of Geographic Information Studies
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    • v.11 no.2
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    • pp.132-147
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    • 2008
  • So far ubiquitous service (u-service) priority has seldom been empirically examined based on the customer's view. It is usual to prioritize the relative importance of u-service variables by the supplier's intuition and a few specialist's experienced knowledge. Such approaches have the disadvantage that they provide only limited empirical information on the field practices in relation to u-service since customer demand of u-service is poorly defined despite abundant interest in this problem. Therefore, the aim of this research was to develop u-service priority model in the context of multi-criteria framework integrating customer and supplier's view, using high technology acceptance theory as major controlling factors. An important question was how to measure or represent criteria that is important to u-service and should be included in a priority model. The selection criteria for the model variables were derived from high technology acceptance theory and AHP approach through the analysis of frequency count, elimination of overlapping factors and brainstorming with specialists. Daegu showed top-rankings in transportation-aid service, guidance service for the eyesight disabled and u-telematics service. In contrast, disaster prevention service and industrial specialized town service ranked highly in the typical supplier's approach were not a dominant determining factor in the u-service priority. The model identified the fact that typical high priority service in terms of supplier's view did not necessarily accompany the important predictor for the u-service priority.

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Design and Analsis of a high speed switching system with two priority (두개의 우선 순위를 가지는 고속 스윗칭 시스템의 설계 및 성능 분석)

  • Hong, Yo-Hun;Choe, Jin-Sik;Jeon, Mun-Seok
    • The KIPS Transactions:PartC
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    • v.8C no.6
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    • pp.793-805
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    • 2001
  • In the recent priority system, high-priority packet will be served first and low-priority packet will be served when there isn\`t any high-priority packet in the system. By the way, even high-priority packet can be blocked by HOL (Head of Line) contention in the input queueing System. Therefore, the whole switching performance can be improved by serving low-priority packet even though high-priority packet is blocked. In this paper, we study the performance of preemptive priority in an input queueing switch for high speed switch system. The analysis of this switching system is taken into account of the influence of priority scheduling and the window scheme for head-of-line contention. We derive queue length distribution, delay and maximum throughput for the switching system based on these control schemes. Because of the service dependencies between inputs, an exact analysis of this switching system is intractable. Consequently, we provide an approximate analysis based on some independence assumption and the flow conservation rule. We use an equivalent queueing system to estimate the service capability seen by each input. In case of the preemptive priority policy without considering a window scheme, we extend the approximation technique used by Chen and Guerin [1] to obtain more accurate results. Moreover, we also propose newly a window scheme that is appropriate for the preemptive priority switching system in view of implementation and operation. It can improve the total system throughput and delay performance of low priority packets. We also analyze this window scheme using an equivalent queueing system and compare the performance results with that without the window scheme. Numerical results are compared with simulations.

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Resource Pooling Service with Priority in EJB Container (EJB 컨테이너 기반 우선순위 리소스 풀링 서비스)

  • 이준규;김동호;김상경;안순신
    • Proceedings of the Korean Information Science Society Conference
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    • 2000.10c
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    • pp.405-407
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    • 2000
  • 인터넷과 전자상거래 등이 보편화됨에 따라 다수의 사용자 요구를 동시에 효율적으로 처리하며, 다양한 클라이언트/서버 요청을 신속하게 처리할 수 있는 다계층 구조의 분산처리 플랫폼에 대한 연구가 여러 연구 그룹에서 수행되고 있다. 이러한 연구 중의 하나가 자바를 이용한 Enterprise JavaBeans(EJB)[1]이다. EJB는 de facto 표준으로 규격화되어 있다. 본 논문에서는 EJB 컨테이너의 리소스 풀링(Resource Pooling) 서비스에 우선순위 기능을 적용하여 그 성능을 개선하는 방법을 제시한다. 우선순위 처리 기능을 갖는 리소스 풀링 서비스를 설계하고 시뮬레이션을 통하여 성능을 분석한다.

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Conceptualization of u-Bike Services and its Priorities (u-Bike 서비스의 개념 및 적용 우선순위 연구)

  • Lee, Jae-Yeong;Im, Yun-Taek;Lee, Sang-Ho
    • Journal of Korean Society of Transportation
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    • v.28 no.3
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    • pp.7-17
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    • 2010
  • Bicycle is one of the most important eco-friendly transport mode which can cope with global warming. ICTs(information and communication technologies) on bicycles became a dominant factor for success to the spread of bicycles to public as we experienced Public Bike System. In this paper, conceptualization and classification of u-Bike services are fulfilled and its priority was examined using AHP method. Group capabilities technique of ECII, a computer fool of AHP was invited to minimize bias on appraisal. 12 u-Bike services were conceptualized. U-service with highest adoptability was 'bike and ride' service which can link bicycle to public transportation. 'Prevention system from abandonment and theft' and 'public bike system' similar to Velib system in Paris are also considered to be very important services in u-City.

A Study on the Importance Priority of Expected Effect Factors in the Introduction of Cloud Computing Service (클라우드 컴퓨팅 서비스 도입 시 기대효과 요인의 중요도 우선순위 도출에 관한 연구)

  • Kang, Da-Yeon;Kim, Sang-Hyun
    • The Journal of the Korea Contents Association
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    • v.20 no.4
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    • pp.564-570
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    • 2020
  • The development of cloud computing service technologies plays a particularly important role in the enterprise. The introduction of cloud computing services by companies is also contributing to the improvement of market value and changes in corporate earnings. In this study, we demonstrated the importance of priorities by selecting sub-items that can be evaluated by separating the expected characteristics of efficiency, economics, and dependencies when introducing cloud computing services. The main priority items were selected based on prior research and the survey was conducted by IT system experts. Using AHP analysis method, the results of performing a double contrast bridge resulted in the final priority. The findings will later be used as important data to determine an enterprise's decision to accept cloud computing services.

Cell Scheduling Algorithm for Internet Service over ATM Networks (ATM 망에서 인터넷 서비스를 위한 셀 스케줄링 알고리즘)

  • Cho, Hae-Seong
    • The Journal of the Korea Contents Association
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    • v.7 no.12
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    • pp.238-244
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    • 2007
  • Guaranteed Frame Rate(GFR), recently approved by the ATM Forum, expects to become an important service category to efficiently support TCP/IP traffic in ATM networks. The GFR service not only guarantees a minimum service rate at the frame level, but also supports a fair share of available bandwidth. We proposed new scheduling scheme for the GFR service. Proposed scheme provides priority to VCs and high priority to a VC which have more untagged cells in buffer. High priority VCs have much more serviced than low priority. Proposed scheme can provide MCR(minimum cell rate) guarantee and fair sharing to GFR VCs. Computer simulation results show that proposed scheduling scheme provide a much better performance in TCP goodput and fairness than previous scheme.

A Study on the Criteria for Priorities in IT Investment Decision (IT 투자 대상의 우선순위 결정을 위한 평가 기준 연구)

  • Hong, Kyeong-Hyo;Kim, Ja-Hee;Kim, Woo-Jae
    • 한국IT서비스학회:학술대회논문집
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    • 2009.11a
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    • pp.373-379
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    • 2009
  • 최근 기업들은 증가하는 IT 투자가 기업 가치 증대에 얼마나 기여하고 있는지를 합리적으로 검증 할 수 있는 방법을 모색하고 있다. 이사회 및 최고 경영자는 IT 투자 대상의 우선 순위 결정이 투명하고 합리적인 기준에 기반하여 결정하고자 하나. IT 투자 대상의 우선 순위 결정을 위한 기준은 매우 다양하고 표준화 되어 있지 않기 때문에 합리적인 투명한 결과를 얻기는 매우 어렵다. 본 연구에서는 기업들이 IT 투자 우선순위를 선정하기 위한 기준은 어떠한 것들이 있으며, 각각의 기준들에 대한 가중치를 어떠한지를 계층적으로 분석하여 IT 투자 대상의 우선 순위 평가 모델을 제시한다. 이 평가 모델을 활용하여 다양한 이해 관련자들이 IT 투자 우선 순위를 결정함에 있어 합리적이고 투명한 의사 결정이 가능하게 한다.

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A Non-preemptive Priority 2-Class MAP/G/1 Queue with Individual Thresholds (다중 임계점을 고려한 비축출형 우선순위 2-계층 MAP/G/1 대기행렬모형)

  • Seo, Won-Ju;Lee, Ho-U
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.05a
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    • pp.866-872
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    • 2005
  • 본 연구는 비축출형 우선순위 2-계층 대기행렬을 다룬다. 각 계층별 고객들은 마코비안 도착과정(Markovian arrival process, MAP)에 의하여 시스템에 도착하고, 각 계층마다 고유의 임계점을 갖는다. 시스템 내에 고객들이 존재하지 않으면 서어버는 유휴해지고 어느 계층이든지 상관없이 계층에 부여된 임계점에 먼저 도달하면 서어버는 서비스를 시작한다. 우선순위가 높은 고객들을 먼저 서비스하는 비축출형 우선순위 서비스규칙을 따른다. 본 연구에서는 각 계층별 고객들의 대기시간분포에 대한 라플라스(Laplace-Stieltjes) 변환과 평균 대기시간을 유도한다.

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Performance Analysis of Request Handling Schemes for Intelligent Peripherals (IP용 서비스 요청 처리방식의 성능 분석)

  • 최고봉;윤종호;권기호
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.19 no.7
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    • pp.1321-1334
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    • 1994
  • This paper presents the service handling schemes of an intelligent peripheral(IP) which provides the service function as a physical entity in the intelligent network. Four service request handling scheme are compared for and IP which can handle both ordinary requests and prioritized requests on the blocked-call-delayed basis. Delayed requests are assumed to be stored in a finite storage buffer. Scheme-I exclusively allows prioritized requests be stored and to use a fixed number of reserved servers. The other three schemes without reserved servers(Scheme-II.III,and IV) allow both types of requests to be stored and prioritized requests pushout ordinary requests if the buffer is full. For these four schemes, the blocking probabilities and delay distributions of both types of requests are numerically obtained. From the numericall results, the schemes without reserved servers reduce the blocking probability of ordinary requists without a severe penalty on proritized requests. For three schemes without reserved servers, it is noted that prioritized requests should br served on the first-in, first-out basis, and ordinary requests should be served on the last-in, first-out basis.

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Quality Improvement Priorities for Cosmetic Store Service Using Kano Model and Potential Customer Satisfaction Improvement Index (Kano 모델 및 잠재적 고객만족 개선 지수를 이용한 화장품 매장 서비스 품질 개선 우선순위)

  • Song, Ji-Ahn;Jang, Seong-Ho
    • The Journal of the Korea Contents Association
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    • v.20 no.6
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    • pp.342-353
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    • 2020
  • The purpose of this study is to identify priority factors for improving service quality of cosmetic stores in drug stores(DRS) and department stores(DES) and to provide basic data for improving service quality of cosmetic stores by analyzing the service quality based on the Kano model and the Potential Customer Satisfaction Improvement (PCSI) Index. As a result, most items of quality factors of cosmetic stores in both stores were evaluated as attractive quality factors. As a result of PCSI Index comparison, the quality factors of 'Reliability', 'Responsiveness', and 'Empathy' items for DRS and 'Empathy' and 'Reliability' items for DES had higher priority for improvement. That is, if these factors are improved, there is a high potential to improve customer satisfaction. Through this study, practical implications were provided by identifying service quality factor classification and priorities for customer satisfaction improvement of DRS and DES. This is expected to contribute to the guidelines for improving customer satisfaction in the future.