• Title/Summary/Keyword: 상사-부하간 관계

Search Result 89, Processing Time 0.021 seconds

Influence interpersonal trust on productivity (대인신뢰가 업무생산성에 미치는 영향)

  • Hong Sun-Bok
    • Proceedings of the Korea Contents Association Conference
    • /
    • 2005.05a
    • /
    • pp.51-54
    • /
    • 2005
  • 본 연구는 내부조직관계에서 대인신뢰를 구성원들의 상대방(부하, 동료, 상사)에 대한 능력, 상호 믿음과 지원에 기반을 두는 것으로 정의하고, 조직구성원들의 협력적 관계는 조직결과의 향상을 가져올 수 있다는 것을 가정하여, 대인간의 신뢰가 조직생산성의 향상에도 영향을 미치는지를 확인하고자 한다. 연구결과에 따르면 직무수행에 관련한 의사결정에 참여도와 성과의 피드백만족도 그리고 개방적 의사 전달에 대한 만족도가 높을수록 업무생산성이 높아진다는 것을 알 수 있었다. 특히 대인신뢰에 기반을 둔 행정조직은 또 다른 관리적 도전인 문화적 다양성의 증대와 고객기대의 충족에 대처하게 되므로, 상사와 부하간의 대인신뢰를 구축하는 것은 구성원의 직무생산성을 증대시키고 조직몰입을 강화시킬 수 있는 원동력이 된다는 것을 알 수 있었다.

  • PDF

The Effects of Abusive Supervision on Subordinates' Organizational Identification and Workplace Deviance Behavior: The Mediating Role of Job Satisfaction (상사의 비인격적 감독이 부하의 조직동일시와 조직일탈행동에 미치는 영향: 직무만족의 매개효과를 중심으로)

  • Lee, Jung-Hun;Moon, Jee-Young;Heo, Il-Mu;Lee, Jong-Ho
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.15 no.5
    • /
    • pp.2806-2820
    • /
    • 2014
  • This study investigated the mediating role that subordinates' job satisfaction might play in influencing the relationships between abusive supervision and subordinates' organizational identification and workplace deviance behavior(WDB-O). With data gathered from employees(N=281) representing a wide array of organizations, structural equation modeling was used to test hypotheses. The results showed that abusive supervision is negatively related to job satisfaction and consequently organizational identification, positively associated with organizational deviance behavior through job satisfaction indirectly and has a direct effect on WDB-O.

The Exploratory Study of Examining the Antecedents of Employee's Organizational Change Commitment : Focusing On Affective and Normative Commitment (조직변화에 대한 구성원의 정서적 몰입과 규범적 몰입에 영향을 미치는 선행변수에 대한 탐색적 연구)

  • Kim, Young-Kyun
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.16 no.4
    • /
    • pp.163-174
    • /
    • 2011
  • The purpose of this study is to examine the antecedents of employee's organizational change commitment during organizational change. We propose that leader-member exchange (LMX) and trust in the organization could foster employee's commitment to change. A theoretical model linking the role of leader-member exchange and trust in the organization to affective commitment and normative commitment to organizational change through leadership have tested in a study of 303 respondents from 15 organizations reporting that their organizations were undergoing significant change due to the turmoil environment and M&A. We develop the hypotheses from the prior studies and empirically test them in the context of personnels who have survived from the drastic organizational changes. Based on the analyzed results, we discussed the theoretical implications and limitations.

Effect of the leader's behavioral integrity on the trust in leaders and voice behavior of the Members -moderating effect of phychological safety- (상사의 언행일치가 상사신뢰와 구성원의 발언행동에 미치는 영향 -심리적 안전감의 조절효과-)

  • Han, Jin-Hwan
    • Journal of Digital Convergence
    • /
    • v.20 no.4
    • /
    • pp.235-245
    • /
    • 2022
  • This study confirmed the effects of leaders' behavioral integrity on organizational members' voice behavior. It verified whether trust in leaders mediates behavioral integrity and voice behavior and ascertained the moderating effect of members' psychological safety on trust in leaders and members' voice behavior through leaders' behavioral integrity. It targeted organizational members in the service industry, including insurance, securities, banks, consulting, and credit card companies, with a questionnaire survey carried out with 424 response copies. The study results confirmed a significant and positive effect of leaders' behavioral integrity on trust in leaders and voice behaviors. Second, trust in leaders was found to mediate between leaders' behavioral integrity and members' voice behavior. Third, members' psychological safety had a moderating effect on trust in leaders and members' voice behavior. When psychological safety was higher than average, there was a moderated mediating effect of psychological safety in the behavioral integrity on voice behavior with trust mediation in leaders. Therefore, this study has significance in that it was determined that trust in leaders and the psychological safety of the members are essential for leaders' behavioral integrity to enhance members' voice behavior.

경영 "하일라이트" - 감동적 인간관계를$\cdots$

  • 정병모
    • Food Industry
    • /
    • s.12
    • /
    • pp.29-32
    • /
    • 1973
  • 분명히 부하가 가벼운 부정을 저지르고 있는 것같은데 확증은 없다. 무리해서 증거를 찾으려면 찾을 수도 있다. 이럴 경우 꼭 그 부정을 캐내는 것이 현명한가, 아니면 본인에게는 상사가 자신의 부정을 눈치채고 있다는것을 느낄정도로 해두고 사후대책을 보다 완벽하게 세우는 것이 현명한가. 미국의 경영 $\ulcorner$컨설런트$\lrcorner$$\ulcorner$쉬어$\lrcorner$는 후자의 방법을 권하고 있다. 그러면 부하의 잘못$\cdot$부정$\cdot$비인간적인 점 등을 어떻게 바로잡는 것이 현명한 상사, 덕망 높은 최고경영자라고 할 수 있을까.

  • PDF

The Effect of Leader Emotional Labor on Followers' Work Engagement : Examining the Role of Followers' PsyCap and Quality of LMX (리더의 감정노동이 부하의 직무몰입에 미치는 영향 : 심리적 자본과 상사-부하관계의 효과 연구)

  • Kong, Joon-Seo;Woo, Jung
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.12
    • /
    • pp.422-445
    • /
    • 2016
  • Almost all research on emotional labor has focused on how services workers use emotional labor. However, this study examined that leaders' emotional labor influence follower's outcomes. Especially, this study tested how the leader emotional labor influence followers' work engagement and mediating role of PsyCap between leader emotional labor and followers' work engagement. In addition, this study investigated the quality of LMX as moderator the relationship between leader emotional labor and followers' work engagement. The SPSS 24.0 and AMOS 24.0 was used in this study. The results collected from 469 employees in domestic large Telecom and their related companies revealed that leader emotional labor positively influence followers' work engagement and PsyCap. Especially, leader deep acting and surface acting positively influence followers' work engagement, but not display of genuine emotion, and leader deep acting only positively influence followers' PsyCap. Furthermore, followers' PsyCap partially mediated the relationship between leader emotional labor and followers' work engagement. Finally, the quality of LMX as moderator in link between leader emotional labor and followers' work engagement showed when followers in high-quality LMX. Implication and suggestion for future study are discussed.

A Test of Moderating Effect of Superior Support Between Issue Leadership and Performance: With an Emphasis on Team Member's Issue Leadership (이슈리더십과 성과 간의 관계에서 상사지원의 조절효과 검증 -팀원의 이슈리더십을 중심으로-)

  • Shin, Sung-Hyun;Baik, Ki-Bok;Choi, Ji-Sun
    • The Journal of the Korea Contents Association
    • /
    • v.15 no.6
    • /
    • pp.463-476
    • /
    • 2015
  • Until now most of the leadership studies have been focused to managers having in formal authority. However, in the recent business environment, team member should also demonstrate his leadership. Hence, the purpose of this study has been focused to the team member's leadership and their leadership effectiveness. In this study, we verified how the degree of master sergeant's support can control to moderate the intensity of the team member's leadership behavior. The analysis results were as follows: we have found that team member's issue leadership can effect on positive(+) way on the audience's acceptance to the leader as well as team performance. But the moderating effects of master sergeant's support on the team member's issue leadership and leader acceptance was not significant in terms of statistical point of view. It has also shown even the negative(-) effects of master sergeants's support on the team member's issue leadership and leader acceptance as well as team performance. Through this study, we can understand that the master sergeant's support may impeding the team member's independent leadership.

The effect of emotion recognition on negative feedback acceptance of employees: The mediating effect of adaptive cognitive emotion regulation, and the moderating effect of supervisor's emotion regulation (직장인 정서인식이 부정적 피드백 수용에 미치는 영향: 적응적 인지적 정서조절의 매개효과 및 부하가 지각한 상사 정서조절의 조절효과)

  • Ji Hyun Jung;Jin Kook Tak
    • The Korean Journal of Coaching Psychology
    • /
    • v.7 no.1
    • /
    • pp.1-31
    • /
    • 2023
  • The purpose of this study is to verify the mediating effect of adaptive cognitive emotion regulation and the moderating effect of supervisor's emotional regulation in the relationship between the emotion recognition and negative feedback acceptance of employees. The data was collected from 273 non-managerial workers in various domestic companies. Confirmatory factor analysis was conducted with AMOS 22 to verify the reliability and validity of the measurement tool, and the mediating and moderating effects were examined using SPSS Process Macro to verify the hypothesis. The results of this study are summarized as follows. First, emotion recognition of employees indirectly affects the acceptance of negative feedback through adaptive cognitive emotional regulation. Second, the effect of emotion recognition on negative feedback acceptance is moderated by supervisor's emotion regulation. Specifically, it was confirmed that when the supervisor's emotional control is low, the relationship between emotional recognition and negative feedback acceptance becomes stronger. Based on the results of the study, it was confirmed that the level of awareness of oneself and others' emotions was psychological process of accepting performance-related feedback, and the importance of supervisor's emotional regulation in positively accepting negative feedback. Finally, based on the research results, the academic significance of this study, implications in coaching practice, limitations, and future research were discussed.

The Effects of Pay Satisfaction on Job Satisfaction and Turnover Intention (임금만족이 직무만족과 이직의도에 미치는 영향)

  • Zhou, Sicong;Lee, Jeong Eon
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.10
    • /
    • pp.693-700
    • /
    • 2016
  • The current study examined the relationship between satisfaction with pay and performance. The purpose of this study is not only to analyse the effect of pay satisfaction on job satisfaction and turnover intention, but to verify the moderating effect of LMX in order to provide a useful theoretical and managerial implication. The empirical results reveal that satisfaction of pay positively affects job satisfaction, but has a negative impact on turnover intention. It is also found a moderation effect of LMX between pay satisfaction and performance. The empirical results imply that an effective compensation management should be applied and an enhanced LMX effort has to be made to motivate employee.

Effects of Supervisor's Authentic Leadership on Job Performance for Employees: Focused on the Mediating Effect of Organizational Commitment and Organizational Citizenship Behavior (상사의 진성리더십이 구성원의 직무성과에 미치는 영향: 조직몰입과 조직시민행동의 매개효과 중심으로)

  • Tak, Jin-Gyu;Roh, Tae-Woo
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.7
    • /
    • pp.319-336
    • /
    • 2016
  • This study is aimed at suggesting the implications about the importance of authentic leadership through the analysis of what influence of supervisor's authentic leadership has on job performance for employees. Especially, this study investigates whether employee's organizational commitment, organizational citizenship behavior mediates the relationship between authentic leadership and job performance. Survey was carried out among employees in a variety of organizations. Total 440 sheets of sample have been derived and analysed by SPSS/WIN 24.0 and Stata 14.0. The result revealed that supervisor's authentic leadership was positively related to organizational commitment, organizational citizenship behavior, and job performance for employees. Further, organizational commitment, organizational citizenship behavior mediated the effects of authentic leadership on employee's job performance. The salient point was that in order to improve employee's job performance is to improve the employee's voluntary participation and cooperation behavior through the supervisor's authentic leadership.