• Proceedings of the Korea Information Processing Society Conference
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• 2015.10a
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• pp.79-82
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• 2015

기존의 온라인 심리 상담 서비스는 상담 전 내담자의 심리 상태를 정확하게 판단하지 못한다는 문제점이 있었다. 또한 자신의 심리 상태를 정확히 알고 있지 못한 내담자는 적합한 상담사에게 상담받기 어려웠다. 따라서 본 연구에서는 이를 개선한 매칭 방법을 제안한다. 상담 시작 전 내담자의 상태를 정신의학 진단 기준을 바탕으로 보다 정확하게 진단한다. 내담자의 진단 결과와 상담사의 상담 분야를 바탕으로 클러스터링 한다. 동일 클러스터 내의 내담자와 상담사를 매칭하여 상담을 진행한다.

• Journal of the Korean Geographical Society
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• v.49 no.4
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• pp.546-562
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• 2014

This research attempts to investigate the geographical approaches on healing, which have been neglected in geography relatively, comprehensively and to examine the meaning of healing in daily life from the viewpoint of the managers of psychological counselling caf$\acute{e}$s. According to the results of this research, exposed healing spaces such as mental clinics or counselling centers are regarded as cultural stigmatic spaces; besides, psychological counselling caf$\acute{e}$s decrease psychological distance or resistance and people calling for healing can access these healing spaces easily. Second, healing spaces from a perspective of modern people mean geographical boundaries as refuges for a brief time; accordingly, the users' activities in psychological counselling caf$\acute{e}$s as instant or unexpected healing spaces in daily life are interpreted as special experiences without any emotional burdens. And these psychological counselling caf$\acute{e}$s are regarded as the spaces where can experience healing repeatedly and continuously. Third, psychological counselling caf$\acute{e}$s were changed into general caf$\acute{e}$s as open spaces; therefore, they can penetrate deeper into daily life rather than others.

• Journal of Convergence for Information Technology
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• v.9 no.5
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• pp.147-157
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• 2019

In this study, we focused on the experience of interpersonal trauma among university students majoring in counseling psychology to understand the meaning of the trauma they experienced, and analyzed the process of their growth as counselors. To that end, we conducted a survey on interpersonal trauma and post-traumatic growth, and interviewed final six students in a face-to-face interview, and analyzed the collected data using the method of qualitative case study. As a result, the trauma and subsequent growth experience have been categorized into 38 semantic units, 15 subcategories and 5 categories, including 'Times of pain', 'A life of dealing with complex emotions alone', 'An experience of understanding and being understood', 'Attempts to change and new meanings' and 'Worries and expectations of growth as a counselor'. The results of this study are meaningful in providing basic information and educational materials needed for the intervention of students majoring in counseling psychology who have experienced trauma.

• The Journal of the Korea Contents Association
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• v.14 no.2
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• pp.308-318
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• 2014

The purpose of this study was to analyze the relationships of Perceived stress, Social Support and Psychological burnout of Suicide Prevention Counselors. The subjects for this study were 132 Suicide Prevention Counselors. The data was conducted by using a correlations coefficient and the multiple regression analysis. The results of the study were as follows: First, correlations among variables of Perceived Stress and Social Support on subordinate variable of Psychological burnout of Suicide Prevention Counselors were significant. Second, Perceived Stress and Social Support have a significant influence on Psychological burnout of Suicide Prevention Counselors. Third, Social Support showed mediating effects between Stress and Psychological burnout. According to the results of this study, in order to reduce Perceived Stress and Psychological burnout of Suicide Prevention Counselors, we suggested that we would be required to receive Social Support of Suicide Prevention Counselors.

• The Journal of the Korea Contents Association
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• v.22 no.6
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• pp.467-486
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• 2022

The purpose of this study is to examine the mediating effects of self-acceptance and counselor activity self-efficacy on the relationship between counselor's perfectionism and psychological burnout. For this purpose, 325 data samples were collected from the counselors who are currently working. The results of this study are as follows. Self-oriented perfectionism had a significant positive correlation with other-oriented perfectionism, socially-prescribed perfectionism, and psychological burnout, while it is negatively correlated with counselor activity self-efficacy. Other-oriented perfectionism showed a significant positive correlation with socially-prescribed perfectionism and a negative correlation with self-acceptance and counselor activity self-efficacy. Socially-prescribed perfectionism was in a significant negative correlation with self-acceptance and counselor activity self-efficacy. Self-acceptance showed a significant positive correlation with counselor activity self-efficacy and a negative correlation with psychological burnout. The counselor activity self-efficacy was negatively correlated with psychological burnout. self-acceptance and counselor activity self-efficacy were identified as double mediation variables between counselor's perfectionism and psychological burnout. The results of this study can be used in the education scene to enhance the understanding of the psychological burnout of the counselor and deal with it. Based on these results, the implications and limitations of this study were discussed and suggestions for further research were made.

• Journal of the Korea Society of Computer and Information
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• v.18 no.7
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• pp.157-164
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• 2013

This study analyzed how job stress of counselors at Multicultural Family Support Center effects on their psychological exhaustion. The purpose of this research is on suggesting efficient human resource administration plan by mitigating job stress using the result of analysis. In the result of analysis, MFSC counselors' job stress had an effect on emotional exhaustion, impersonalization, and a factor of decline in sense of self-perfection. Applying this result, this research proposed a necessity of realistic plan preparation to prevent job stress and psychological exhaustion of MFSC counselors.

• Proceedings of the Korea Information Processing Society Conference
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• 2020.11a
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• pp.834-837
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• 2020

CNN(Convolution Neural Network)은 합성곱(Convolution)을 이용해서 시각적 이미지를 분석하는데 사용되는 인공지능 기술이다. 본 논문에서는 CNN을 이용한 실시간 심리 상담 서비스에 대해 논한다. 상담 서비스에 심리학과 CNN을 접목시킴으로써 내담자의 사진을 심리학적 비언어 행동을 기반으로 분석하여 내담자의 예상 심리를 파악하고, 유의미한 상담 자료를 생성해 상담의 질을 향상시킬 수 있도록 한다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2016.01a
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• pp.141-142
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• 2016

본 연구에서는 자동차보험 회사의 고객센터 상담사를 대상으로 감정노동과 심리적 소진의 관계를 분석하였다. 그 결과 첫째, 고객센터 상담사들은 감정노동의 표면화 행위보다는 내면화 행위에 대한 스트레스가 더 높은 것으로 나타났다. 둘째, 심리적 소진은 개인의 특성에 따라 차이를 보였다. 정서적 고갈은 여성 상담사일수록, 개인적 성취감 결여는 고졸일수록, 1일 전화응대시간이 8시간 초과할수록, 월평균가계소득이 낮을수록 더욱 높아지는 것으로 밝혀졌다. 셋째, 상담사의 개인특성과 감정노동이 심리적 소진에 미치는 영향력을 알아본 결과, 감정노동의 표면화 행위가 높을수록 정서적 고갈을 증가시켰고, 월평균 가계소득이 높을수록 정서적 고갈을 감소시켰다. 개인적 성취감 결여는 감정노동의 표면화 행위가 높을수록, 1일 전화 응대시간이 많을수록, 높아지는 경향을 보였으며, 월평균 가계소득이 높을수록, 감정노동의 내면화 행위가 많을수록 개인적 성취감 결여는 감소되는 것으로 밝혀졌다.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 2004.10a
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• pp.236-239
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• 2004

현대의 다양한 심리적 갈등을 해결하기 위해 많은 연구가 진행되어지고 있다. 기존지 심리 진단 방식은 전문 상담인을 직접 찾아가서 상담을 받고 진단해야 하는 등에 여러 과정을 거쳐야만 했다. 본 논문에서는 이러한 복잡한 과정을 거치지 않고 온라인상에서 사용자의 상태를 입력하면 퍼지 추론을 이용하여 현재 사용자의 심리상태를 파악하여 진단하는 진단시스템을 구성하였다. 또한 공격적 추론과 퇴행적 추론을 모두 고려한 복합추론으로 결과 값을 도출하는 방법을 제안하였고, 제안된 추론법을 심리진단 시스템에 적용하였다.

• Industry Promotion Research
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• v.7 no.4
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• pp.33-43
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• 2022

This study attempted to investigate the effect of counseling experts' job stress and resilience on psychological well-being. To this end, a survey was conducted on counselors working in counseling-related occupations across the country through a Google questionnaire, and data from a total of 250 people were analyzed. For data analysis, descriptive statistical analysis and correlation analysis between major variables were performed. To verify the causal relationship, it was analyzed using the IBM SPSS Statistics Version 24.0 program. Results, There were no factors affecting psychological well-being in demographic variables (gender, age, education, counseling experience, and supervision frequency). Among the job stress factors, social expectations for counselors had a relatively large impact, the resilience factor was found to have a positive effect when self-acceptance of life was active. The results of this study can be used as basic data for various measures to increase the psychological well-being of counselors.