• Journal of the Korean Society of Child Welfare
• /
• no.36
• /
• pp.231-259
• /
• 2011

The purpose of this study is to examine the validity and reliability of the Parental Satisfaction Scale for Child Care Centers, which modified the Client Satisfaction Scale (CSS; Kim, 2009). The subjects of the study were 652 parents of children who were between the ages of one to five and who attended child care centers. The five-point rating scale consisted of 21 items with two sub-dimensions. The results from an exploratory factor analysis identified that there are two dimensions in this scale. Thus, in terms of the face validity of this scale, a two-dimensional scale with 21 items is found to be appropriate. However, the items that consist of the two sub-dimensions are found to be different from that of CSS. The concurrent validity and internal consistency reliability of the revised scale are relatively high. Also, the mean between the upper and lower groups with regard to item discrimination show significant difference. We conclude that the original CSS with minor revisions can be used as a valid and reliable instrument to assess parental satisfaction on child care centers.

• Korean Journal of Childcare and Education
• /
• v.8 no.2
• /
• pp.101-120
• /
• 2012

The purpose of this study was to investigate relationships between teachers' sense of self-efficacy and their job satisfaction to improve the quality of child care centers. It is crucial for teachers to have self-efficacy to reveal their potential for change and have opportunities to work better. In addition to teachers' self-efficacy, teachers' job satisfaction should be added to offer better child care service for parents as well as children. In this study, teachers' personalities and self-efficacy were compared between public and private child care centers to have further discussion making a progress of their job satisfaction. The results of this study are as follows : (a)The location of child care centers have meaningful effects on teachers' job satisfaction both in public and private child care centers equally. (b)Teachers in public child care centers have stronger influences on self-efficacy in home-related education and positive learning environment than teachers in private child care centers. (c)Teachers' participation in decision making is a significant factor that has affects on teachers' job satisfaction both in public and private child care centers.

• Journal of the Korean Society of Food Science and Nutrition
• /
• v.42 no.1
• /
• pp.102-113
• /
• 2013

The purpose of this study was to examine parental perceptions on the importance, performance level, and satisfaction with foodservice quality at daycare centers in the Compensation and Welfare Service institute. The questionnaire was developed to measure thirty-two attributes of foodservice operations are administered to 598 parents and 23 foodservice supervisors from June 22, 2009 to July 10, 2009. The parents placed a high importance on the need for foodservices, earning 4.70 points out of 5 points. Their perceptions of foodservice quality menu, foodservice ingredients and effects, facilities, sanitation, and service scored even higher than performance. The overall satisfaction level for foodservice compared to performance was 4.33 and 4.03 points out of 5 points, respectively. Multiple regression analysis indicated that 98.6% of the variance in parents' overall satisfaction scores was explained by six dimensions.

• Korean Journal of Child Studies
• /
• v.28 no.4
• /
• pp.209-227
• /
• 2007

A structured questionnaire was distributed to families using some of the ten specialized caring facilities throughout Gyeongbuk Province. Of the 294 responses, 242 were usable. Results showed that (1) facilities were most used by families of children with autism (31.3%) and by families with severely handicapped children (96.3%). (2) Suggestions for improving facilities, included physical-, performance-, and language-therapies (60%) and teachers with expertise in special education (47.8%).(3) More than half of the respondents were satisfied with the degree of care. (4) Satisfaction with degree of caring services varied with academic background of mothers, mothers' job status, degree of child's disability, length of usage, average expenditure for hospital visits, and burden to the family.

• Journal of the Korean Home Economics Association
• /
• v.44 no.6 s.220
• /
• pp.79-86
• /
• 2006

The purpose of this study was to compare working mothers' sftisfaction with child day care service between those using child care centers in their workplace and those using child care centers close to their houses. their demand for better child care service was also assessed. The study findings can be used as basic information for establishing alternative solutions and developing child day care programs able to meet the different needs of mothers with preschool children. The results from this study were as follows. Firstly, there was a significant difference in satisfaction levels associated with the quality of child day care centers (programs and safety) between the two groups. There were no significant differences in satisfaction levels associated with demographic factors. Secondly, while working mothers using child care centers in their workplace were most concerned with the quality of the center, the other group of working mothers was most concerned with the distance between their houses and the child care centers. Thirdly, both groups preferred the idea that the government make child care subsidies. Thus study results suggest the need for establishing systematic efforts to increase child care services in workplaces and communities and eventually support working mothers.

• Korean Journal of Child Studies
• /
• v.36 no.5
• /
• pp.1-18
• /
• 2015

The purpose of this study is to understand how the factors related to quality in child care services effect decision making of parents to use such services again, using the parameter of parental satisfaction as a measure. In order to support the researcher's hypothesis, data was gathered from 566 households who send their children to one of the child care facilities in Goyang-Shi, Gyeonggi-Do. The collected data was then analyzed by means of structural equation modeling. The results of the analysis showed that the higher the level of assurance, service tangibility and empathy were, the more the parents were satisfied with the service. The more they were satisfied, the possibility of using the service again increased relatively. In conclusion, various political and practical implications were also addressed and discussed on the basis of these results, with the aim to improve the factors of quality in child care services and parental satisfaction.

• Korean Journal of Childcare and Education
• /
• v.6 no.2
• /
• pp.155-173
• /
• 2010

The purpose of this study was to find factors affecting the psychological well-being of married working women in Seoul. For this purpose, survey data form 332 employed married women residing in Seoul are used to evaluate the relative effects of Psychological well-being of married working women. Survey questions included demographic information, housework and child-rearing related variables, work related variables, variables related with social support systems, items on child care services for the preschoolers, and psychological well-being of married working women. The major findings were as follows: 1) The psychological well-being of married working women score is 36.14(mean score is 32). The difference between the psychological well-being of married working women varied this according to socio-demographic variables: educational level, income level, spouse's support, occupation, and job satisfaction. 2) The factors that affected psychological well-bing were amount of household labor by husband, job satisfaction, socio-support systems, and educare service satisfaction. 3) The factor that had the most significant impact on the psychological well-being of married working women is job satisfaction. It is suggested to utilize the Employment Assistant Program to establish friendly working environment for married women.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
• /
• v.2 no.2
• /
• pp.121-155
• /
• 2007

This paper was based on the answers of the BI(Business Incubating) managers who had been working in the business incubating field. The main purpose of this research was to figure out working conditions of those managers and to find out proper solutions. The result of the research was as follows. Overall economic rewards for those managers were relatively low level, job conditions for those managers were short-time contract-basis and those managers' ages were relatively young, 20s or 30s, and majority of the managers' working experience was usually less than 3years. Also some of the full-time managers were spending much of their working time in administration affairs rather than practical business incubating or business incubating consulting service. Therefore, the satisfaction level for their salary and working condition was quite unsatisfactory and they didn't have positive vision for their job and for their business consulting service. As a result to resolve those negative affects and to promote overall working for those BI managers, authorized certificates are necessary for those BI managers. Then they can specialize BI managing works and can improve their working conditions by blocking non -certified workers and can advance the quality of their consulting service.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
• /
• v.10 no.1
• /
• pp.13-21
• /
• 2015

To determine the effect of employment stability by business incubator manager on the service level and management performance by new businesses, the survey of 215 businesses at 50 business incubator centers over the country was conducted. This study is to confirm that employment stability by business incubator manager is one of significant variables to support growth of new businesses. As a result of study, with respect to the effect of employment stability by business incubator manager on the supportive service level and management performance by new businesses, the group with higher employment stability by manager revealed statistically more significant effect than the group with less did, and the group with higher employment stability showed higher manager performance as well. Furthermore, as a result of analyzing the relationship between supportive service level and management performance and performance by manager, as performance by manager is higher, the service satisfaction and management performance by new businesses were higher. This indicates that to support successful new business by the business incubator, the center shall ensure employment stability of a manager to establish the condition of stable support for new businesses, and that through enhancement of professionalism by a manager, the foundation to support growth of new businesses shall be prepared as well.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.19 no.8
• /
• pp.127-136
• /
• 2018

In daycare centers, the head teacher requires the leadership to effectively meet the demands of nursery facilities, since he or she plays a role of middle management in charge of communication with the director and the teachers. Therefore, this study aimed to investigate the structural relationship between the head teacher's leadership and job satisfaction of childcare teachers to enhance their organizational commitment and improve service quality and operation of nursery facilities. A survey was conducted of childcare teachers in national and public daycare centers located in Gyunggi Province from February to March 2018. Statistical analysis was performed using SPSS 23.0 and AMOS 23.0 statistical programs. Analysis results found that leadership of the head teacher positively affected job satisfaction and organizational commitment of childcare teachers. Second, the job satisfaction of childcare teachers positively affected organizational commitment. Third, job satisfaction of childcare teachers had a mediating effect in the relationship between the head teacher's leadership and the childcare teachers' organizational commitment. Results of this study suggest that effective leadership of the head teacher should be exercised to enhance the organizational commitment of childcare teachers.