• The Journal of Sustainable Design and Educational Environment Research
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• v.14 no.3
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• pp.28-37
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• 2015

Despite the sharp decline of students in our country it has been a surge in new school needs. First, 88 elementary schools survey results, 80 percent plunge and students, and the school was very serious caused by an empty classroom. Second, Students period leading to utilization peaks were consuming on average 5.7 years. Third, Period average reception rate with more than 90% is 5.7 years, more than 80% is 9.1 years, more than 70% was 12.3 years, 60% or more was 14.6 years, 50% or more is 16.6 years, at least 40% is 18.4, 30 % to 18.9 years, 20% or more was found to take is 20.5 years. Therefore, separated by urban and rural areas, urban areas are re-city redevelopment, renovation areas, separated by the old downtown areas and large-scale land development district, Newtown areas such as the restructuring of the school establishment or enlargement of a building and renovation, before relocation, consolidation the overall review will be made.

• Journal of the Korea Convergence Society
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• v.7 no.5
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• pp.117-125
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• 2016

Implementation of patient feedback is considered as a critical part of effective and efficient management. This study is a retrospective survey after to ensure the medical convergence analysis of contents on customer dissatisfaction using medical services. The data were collected from dissatisfaction 319 case at a affiliated hospital. The result indicate that a repeat visit than the initial visit, outpatients were more dissatisfied than the inpatients. The type of dissatisfaction were more dissatisfied of the in communication and explanation of medical service, nursing service and procedure of administrative services. In the classification of disease the percentages of dissatisfaction in the digestive system and neoplasm were high in both groups(p<0.05). Based on the study to improve the quality of medical service. Prevent the recurrence of dissatisfaction and to establish a customer-oriented business strategy. Characterized by dissatisfaction factors and contents of each patient and should be structured to specific disease types of services through continuous medical convergence research.

• Journal of Korean Society of Transportation
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• v.25 no.5
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• pp.111-122
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• 2007

This paper investigates the rail service patterns by train class. The emphasis in intercity rail planning is to more efficiently use of existing station facilities. Rail transit operations are affected by the system layout and ridership patterns and by work rules. Operations are also influenced by past practices and the institutional setting. Main factors to decide train service patterns are the location, socioeconomic characteristics, land use and travel demand of the station. In this context, the travel demand of intercity rail station is of crucial significance. Tests on a KTX case shows that train service frequency can be efficiently decreased in weekday to transport the same passenger demand. The work has shown many subjects that need further research including various factors influencing on train frequency. This study serves the railroad authorities in planning and determining business strategy in the increasingly competitive environment of regional rail transport.

• Journal of the Korean Society of Marine Environment & Safety
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• v.21 no.6
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• pp.721-728
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• 2015

Due to paradigm shift in administration, the field of police administration, like its civilian counterpart, is spending effort to improve customer-oriented civil complaint service system, and this is leading to a negative factor in service providers, emotional labor, among police officers. This study examines amount of emotional labor of maritime police officers, and verify the effects of emotional labor on exhaustion. Results show maritime police officers experience about the same amount of emotional labor as other public workers, and emotional labor has effects on work exhaustion. In other words, perception of incongruity of emotion has positive effects on exhaustion on cynical attitude. Attention to emotional expression has negative effects on decrease of job effectiveness. As such, if the problem of emotional labor is neglected, it leads to exhaustion and can become a significant obstacle to performance due to negative organizational influence. Also, it can lead to serious physical and mental problems on the individual level. Therefore, policy implementation to prevent this problem is necessary.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.24 no.4
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• pp.705-719
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• 2014

Recently the importance of operational risk is gradually increasing in risk management of financial institute. Especially the service interruption caused by system failure can lead to customer complaints, decrease of profit and customer secession. Thus, financial industry makes diverse effort to minimize the impact caused by the system failure of IT application. Common modules are used in IT system in financial industry to exclude redundant development and to use the system efficiently. However, when a failure in common module is occurred, the risk that affects all the tasks using the common module exists. In this study, the damage affected by a failure in application program is prevented separating common module which has a large risk by task in the perspective of IT operational risk. In order to cope with damage, the research on the factors related to common module is conducted and proposes the separating common module standard for decrease of operational risk of the financial IT.

• Korean Journal of Construction Engineering and Management
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• v.14 no.2
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• pp.141-149
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• 2013

This paper presents a scheduling technique that reflects various constraints in remodeling project of inhabited condition. The remodeling project of inhabited condition is required more detailed planning and control due to claims by noise, vibration, dust, smells, limited lift capacity, and limited temporary stock area. Because of the constraints, complexity in scheduling is increased and earlier completion is required to reduce the possibility of safety and environment accidents. Especially, in case of inhabited condition, the scheduling should be linked day-time/night-time/weekend work. This paper proposes a structured scheduling technique to incorporate those constraints in remodeling of inhabited condition. This scheduling technique considers not only remodeling process but also dismantling, newly-construction, and residents movement. Process expression method using MS-Project also presented to keep connectivity with existing scheduling system.

• Journal of Korean Society for Quality Management
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• v.51 no.1
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• pp.67-78
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• 2023

Purpose: The purpose of this study is to investigate the COVID-19 pandemic-driven effect changes of quality factors on customer satisfaction in Korean Police Civil Affairs Service. Methods: This study fitted a regression model to the data collected by Korean National Police Agency from 2019 (before COVID-19 pandemic) to 2020 (during COVID-19 pandemic). In order to simultaneously estimate the effects of major seven quality factors on customer satisfaction for 'before the pandemic' and for 'during the pandemic', the regression model included not only customer satisfaction as the dependent variable, but also the fourteen independent variables consisting of the seven quality factors and their seven interaction terms. The interaction terms were defined by multiplying each quality factor by a dummy variable indicating either before or during the pandemic. Therefore, the coefficient estimates of the interaction terms indicate the changes of their corresponding quality factor effects on customer satisfaction between before and during the pandemic. The double bootstrap method was applied to test the significance of coefficient estimates. Results: Both before and during the pandemic, all quality factors had positive effects on customer satisfaction. However, these effects changed differently from before to during the pandemic: (increased) supportability, sincerity, and convenience; (decreased) integrity, professionalism, and fairness; (unchanged) promptness. Conclusion: This study found that the pandemic caused significant effect changes of quality factors on customer satisfaction in Korean Police Civil Affairs Service. This finding suggests the necessity of carefully monitoring such effect changes to effectively and efficiently improve customer satisfaction. This study also identified that from before to during the pandemic, supportability, sincerity, and convenience become more important and hence, need to be better managed.

• Journal of the Economic Geographical Society of Korea
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• v.7 no.2
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• pp.203-225
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• 2004

The purpose of this paper analyzes the characteristics of economic space in Gyeonggi border regions. Especially, this study focuses on understanding the environment enveloped the enterprises because today, largely influenced factor for regional economic development is enterprises. Since 1990's the change of the spacial organization in Korean Capital region has been inducing the functional transformation in Gyeonggi border regions so that new function -beyond military functions- is developed in these regions. By the disindustrialization in core region contributed to the industrialization in periphery, border regions are developed as a concentrated space of traditional industries and small size manufactural firms. The most important pull factor is facility for obtain a factory site and favorable condition of land price. Globally, the reasons to locate enterprise in these regions are found not in positive and progressive strategies but in passive and defensive strategies. Therefore few enterprise carried about influences of economic cooperation between North and South Korea at the moment of decision of their site. The survey reveal that enterprises didn't highly estimate the environment in border regions as their business activities. The first dissatisfied condition is insufficiency of labour and difficulty of access for administrative and high level services, due to geographical separation. Considering the recent tendency of spacial reorganization in Capital region is not always good for border regions, border regions have to employ a policy with the object of ameliorating regional business environments and growing up a potentiality of endogenous development.

• Journal of Korea Port Economic Association
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• v.35 no.4
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• pp.85-106
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• 2019

Offshore wind power is a representative renewable energy source and a rapidly growing industry. In Gyeongsangnam-do, offshore wind farms of 461.9MW are being pushed for in the Yokji island and are expected to expand further to over 1GW in the future. Accordingly, ports supporting the storage, assembly, transportation, and installation of offshore wind power equipment are expected to play an important role in the smooth progress of the offshore wind farm development project. Based on previous research and cases in major countries,this study prepared criteria for assessment of ports supporting offshore wind farmsand evaluated ports in Gyeongsangnam-do, which are linked to Yokji island offshore wind farms. The assessment criteria have been subdivided into distance from the offshore wind farm, port entry and exit restrictions, navigational areas, fishery rights factors, additional costs, berth length, depth of berth, size of the port yard, port berth bearing pressure, interference with other cargo, a civil appeal, and relevant industrial aggregation. The ports of Tongyeong, Samcheonpo, Kohyun, Masan, and Jinhae in Gyeongsangnam-do were selected and evaluated. As a result, the port of Tongyoung was superior in terms of distance from the Yokji island offshore wind farm. The ports of Samcheonpo, Masan, and Jinhae were evaluated as excellent in other criteria such as berth length, depth of berth, and so on. This study is expected to be used as a source of basic data for offshore wind power companies and policymakers to select and evaluate the supporting ports of offshore wind farms.

• Journal of Korean Tunnelling and Underground Space Association
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• v.23 no.6
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• pp.371-384
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• 2021

Underground space, especially very-deep tunnel development in urban area, is a good alternative to solve the problem of insufficient ground space, and the need for underground space development is steadily increasing. However, due to the complex and time-consuming nature of design and construction, public conflicts related to the deep tunnel project are getting aggravating and more complex. In addition, since the public budget is mainly invested, when civil complaints arise, they often respond passively, resulting in amplification of conflicts or prolonging the deadlock in many cases. In this study, by analyzing the progress of major conflicts related to the construction of very-deep tunnels in urban area, the causes of conflicts, factors prolonging conflicts, and solutions are reviewed. Through a survey targeting ordinary citizens and tunnel experts, thoughts about the deep tunnel construction and major conflict factors were analyzed, and suggestions for minimizing conflicts were presented. The results of this study can be used to prepare alternatives such as various public involvement measures and improvement of project procedures to form a civic consensus on the construction of very-deep tunnels, and to prepare measures to improve prejudice against very-deep tunnels.