• Title/Summary/Keyword: 물류변화

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The Effect of Digitalization of Container Liners on Customer Satisfaction and Intention to use (컨테이너 정기선사의 디지털라이제이션이 고객만족과 활용의도에 미치는 영향)

  • Sang-Yun Lee;Hee-Chan Ryu;Keun-Sik Park
    • Korea Trade Review
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    • v.48 no.2
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    • pp.45-69
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    • 2023
  • The advent of the 4th industrial technology brought about various changes and innovations in the overall industry, but the digitalization of the logistics industry, which involved complicated paperwork processes and various stakeholders, was somewhat behind compared to other industries. However, changes and innovations related to digitalization in the logistics industry began to accelerate due to the impact of COVID-19. This study is to check the digitalization status of container liners accelerated by these changes, analyze the impact of such changes on customer satisfaction and behavioral intention. In this study, a questionnaire survey was conducted for 30 days targeting workers in the logistics industry who had experience using digitalization products of container shipping companies, and a total of 144 questionnaire responses were used to verify hypotheses. To summarize the results of this study, first, it was confirmed that perceived ease of use has a positive (+) effect on perceived usefulness. Second, perceived ease of use was found to have a positive (+) effect on customer satisfaction. Third, it was found that perceived usefulness had a positive (+) effect on customer satisfaction. Fourth, perceived usefulness has a positive (+) effect on behavioral intention. Fifth, it was found that customer satisfaction had a positive (+) effect on behavioral intention. Summarizing the results of the study, it can be summarized that the digitization of regular shipping companies is convenient to use and has a positive effect on customer satisfaction and behavioral intention if it is useful.

The Productivity Analysis on Regional Logistics Warehouse (지역별 물류창고의 생산성 분석)

  • Park, Hong-Gyun
    • Journal of Korea Port Economic Association
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    • v.28 no.1
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    • pp.143-157
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    • 2012
  • By strengthening the market control and expanding the networks, providers of global logistics are expanding their service scope. The warehouses connect networks to internal and external warehouses by using logistics providers. The paper focuses on analyzing the efficiency of warehouses on each district. Therefore, the study classifies the factors which specify the efficiency of a total logistics of warehouse industry and warehouses' employees and the number of warehouses on district. Furthermore, the most recently published reports by National Center for Statistics in 2012 was used in order to guarantee credibility of the study. This study utilizes five years of materials, which are from 2005 to 2009. By applying SBM (Slack Based Measure), DEA Window model, and the Malmquist productivity model, the trend in efficiency and stableness were analyzed. The principal purpose of the paper is evaluating the efficiency. Also, analyzing its determinants and illustrating a long-term relationship between the regional warehouses and annual turnover of the warehouses were used as output measures. In addition, the number of warehouses of each region, employees, warehouses equipments, and the Logistics Warehouses Providers were used as input measurements. As a result, Malmquist productivity model and annual stableness has shown a continuous increasing. Ultimately, to be approved as product of Korea, a new stratiges that meet the standards and Rules of Origins by FTA should be developed. Therefore, there must be a development that takes regional characteristics into consideration.

The Characteristics and Implications of the largest e-commerce day in the world, China's Singles Day (세계 최대 규모의 전자상거래, 중국 광군제의 특징과 시사점 - 4차 산업혁명에 따른 스마트 물류의 도입을 중심으로 -)

  • Song, Min-Geun
    • Journal of Digital Convergence
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    • v.18 no.4
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    • pp.9-21
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    • 2020
  • The Gross Merchandise Volume for the China's Singles day event in 2019 is about $38.4 billion. More than 500 million customers placed about 1.3 billion orders a day, and the related delivery volume is 2.8 billion. The main technologies associated with the 4th Industrial Revolution are bringing about a big change in the logistics industry. The purpose of this study is to present implications by reviewing the main technologies which are applied to China's Singles day event, the introduction of smart logistics in China, and analyzing the progress of Singles day, smart system of Alibaba, its significance. China still has poor infrastructure in non-capital areas. And many Chinese companies are actively introducing and developing smart logistics to cover the vast continental area of China. Singles Day is a representative case in point where the smart logistics and main technologies related to 4th Industrial Revolution are applied. The data obtained through smart logistics would be reused for inventory management, production planning, and order processing, contributing to the optimization of the company's operations. In the era of the 4th Industrial Revolution, domestic companies and governments need to make efforts to expand the introduction of smart logistics to secure competitiveness with global advanced companies.

e비즈니스는 선택아닌 필수

  • 한국골판지포장공업협동조합
    • Corrugated packaging logistics
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    • v.8 no.39
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    • pp.140-141
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    • 2001
  • 닷컴기업의 열풍이 식으면서 대부분의 오프라인 기업들은 인터넷이 기업활동에 별 영향을 미치지 않을 것으로 생각하게 되었다. 하지만 인터넷의 파괴력을 과소평가하는 기업은 살아남기 힘들것이다. GE의 책 웰지 회장은 ''시장의 변화속도가 조직의 벼화속도보다 바르면 죽음이 다가온 것이다''라고 말했다. 인터넷은 비즈니스와 비즈니스 환경에 엄청난 변화를 가져오고 있다. 인터넷은 기존의 비즈니스 모델을 무력화시켰다. 원가구조를 바꿨으며 구매자와 판매자를 포함해 모든 거래 당사자간의 관계를 재편성시켰다. 이러한 변화 속에서 살아 남을수 있는 방법이 바로 e비즈니스다.

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A Study on the Influence of Sustainable Management Activities on the Customer Satisfaction and Corporate Trust in the Logistic warehousing Industry (물류창고업의 지속가능경영 활동이 고객만족과 기업의 신뢰에 미치는 영향에 관한 연구)

  • Cho, Jae-Sung;Shin, Han-Won;Shin, Young-Ran
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2012.06a
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    • pp.252-253
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    • 2012
  • This paper reviews achievements of logistics warehousing industry in terms of sustainable management. The introduction part of the study discusses the theoretical definitions of sustainable management and sustainable development; later part is a case study on sustainable management of in the industry. Also, this paper includes an empirical study on the influence of sustainable management activities on the customer satisfaction and corporate trust through questionnaire survey.

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Analysis of the Customs Procedures Modification to facilitate the Movements of Goods (물류촉진형 통관제도 구축방안)

  • Baek, Seung-Rae;Yu, Song-Jin
    • Journal of Navigation and Port Research
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    • v.32 no.8
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    • pp.659-665
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    • 2008
  • This thesis describes the key elements for efficient customs clearance system which can facilitate flow of maritime container cargo in the pier area of Busan port, on the basis of considering great changes on international trade environment, development of customs clearance system, variation of commercial container traffic, and diverse views originated from field experience in the distribution industry. To facilitate the flow of maritime containers, reform plan of bonded-transportation and import declaration is proposed to relieve the customs restriction during the days from discharging cargos to taking them into bonded warehouse. Also, various plans to strengthen maritime security, such as customs exam of high-risk export cargos in loading port, pre-declaration of transit container replacement, container tracing system, are proposed to improve Busan port's competitiveness in safety.

A Study on the Efficiency of Import-Export Logistics through Advance Presentation of Vessel Manifest (해상적하목록 사전제출을 통한 수출입물류 효율화 방안에 관한 연구)

  • Kim, Yong-Jin;Seo, Dong-Gyun
    • Journal of Korea Port Economic Association
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    • v.27 no.2
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    • pp.275-296
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    • 2011
  • The purpose of this study was to examine ways of ensuring the efficiency and stability of import-export logistics in our country by introducing an advance presentation system of vessel manifest. This advance presentation system of vessel manifest has already been introduced in the United States, the EU and China whom our country has actively traded with, and the reinforcement of logistics security is a global trend. Under the circumstances, the introduction of the advance presentation system of vessel manifest is required to assist exporters to properly respond to changing trade practices as early as possible, and it's also necessary to exercise stricter control over an import criminal cargo. Our country should urgently introduce the advance presentation system of vessel manifest that is up to global standard, and the establishment of an internet based manifest consolidation and presentation system and the introduction of an export inspection system of port of loading are requested as well. If all the systems are introduced and work properly, that will make a great contribution to the efficiency of import-export logistics in our country.

Regional Physical Distribution Systems of Parts Supply for Automobile Assembly in Korea (완성차조립 부품공급의 지역적 물류체계)

  • Han, Ju-Seong
    • Journal of the Korean Geographical Society
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    • v.50 no.6
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    • pp.621-639
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    • 2015
  • The aim of this study is to consider the physical distribution system of assembly supplied from $1^{st}$ supplier and module corporation to automobile assembly plant through analysis of existing literatures and interview survey. The major findings of this study are as follows. Parts supply of automobile are to bind together with many regional parts supplier than using multi frequency and small delivery of JIT. Regional physical distribution center of joint parts and integrated physical distribution information center is to be installed in neighboring region of automobile assembly plant in order to reduce the transport cost by designating and activating multiple physical distribution and transport companies in each automobile assembly plant and turning into effective high volume shipping system.

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An Evaluation of Constitutional Factors of Logistics System under the Consideration of Environmental Changes (환경변화를 고려한 우리나라 물류시스템 분석요소 평가)

  • Yeo, Gi-Tae
    • Journal of Korea Port Economic Association
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    • v.25 no.2
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    • pp.95-114
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    • 2009
  • The aim of this paper is to evaluate weight and priority values for 'inner consisted factors' and 'outer requested factors' of logistics system using the AHP(Analytic Hierarchicy Process) method. As for analysis regarding inner consisted factors, the results were shown as follows: a road transportation (0.312) as first rank; a marine transportation (0.269) as second rank; a railway transportation (0.239) as third rank; an air transportation (0.118) as fourth rank, and a pipeline transportation (0.063) as fifth rank. In terms of analysis regarding outer requested factors, the results were came out as follows: an infrastructure (0.322) as first rank; a performance (0.206) as second rank; an information system (0.151) as third rank; a human resources (0.121) as fourth rank, a business environment (0.075) as fifth rank; a connectivity (0.073) as sixth rank, and a political environment (0.052) as seventh rank.

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A Study on Efficient Stowage Planning for Vehicle Carriers (차량 운반선의 효율적인 선적 계획 수립에 관한 연구)

  • JI Yeon Kim;Ki-Hwan Kim;Young-Jin Kang;Seok Chan Jeong;Hoon Lee
    • The Journal of Bigdata
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    • v.8 no.2
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    • pp.27-36
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    • 2023
  • The logistics industry is becoming increasingly important as it is closely linked to our daily lives, storing and transporting the goods and resources that businesses and consumers need. With its growing importance, the logistics industry strives to provide efficient and sustainable services through innovations and artificial intelligence are being used to optimize logistics networks, make transport more environmentally friendly, and more. Research and improvements are being undertaken in various domains, such as logistics network optimization and environmentally friendly transportation through technological innovation and artificial intelligence; however, there still needs to be more research in certain aspects of the logistics industry. In particular, devising an optimized stowage plan for vehicle carriers, considering various factors, involves a significant degree of complexity and remains an under-researched area. This paper studies the loading and unloading algorithms that enable to quickly and efficiently establish stowage plans for vehicle carriers, reflecting a variety of considerations and rules for stowage planning.