• Title/Summary/Keyword: 만족도분석

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Relations between Older People's Transfer incomes and Life Satisfaction (노인의 이전소득과 삶의 만족도 관계)

  • Lee, Hyoung Ha
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2018.07a
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    • pp.238-241
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    • 2018
  • 본 연구는 한국복지패널 제11차 데이터를 활용하여 노인의 삶의 만족도와 이전소득(공적이전, 사적이전 소득)의 관계를 규명하고자 시도되었다. 분석결과, 일반가구 노인의 경우 공적이전 소득이 삶의 만족도에 유의미한 정(+)적인 영향을 미치는 반면, 저소득가구 노인의 경우 사적이전 소득이 삶의 만족도에 유의미한 정(+)적인 영향을 미치는 것으로 분석되었다. 이러한 결과는 일반가구 노인의 경우 공적이전 소득이 1,019.2만원(월평균 84.9만원)으로 공적이전 소득이 소득안정화 효과로 나타나 삶의 만족도를 높이는 것으로 예측할 수 있다. 그러나 저소득가구 노인의 경우 일반가구 노인의 공적이전 소득의 절반 수준인 508.5만원(월평균 42.4만원)으로 나타났다. 이는 저소득가구 노인의 경우 비록 "마음이 편하지 않는" 소득원천인 사적이전 소득이 불안정한 소득안정화 부족분을 채워주어 삶의 만족도를 높이는 것으로 추정할 수 있다.

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Influence of Consumption Patterns and Satisfaction for Convenience Store Private Brand Foods (편의점 PB식품군 구매행동 및 만족도 영향요인 연구)

  • Kim, Min-Jeong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.3
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    • pp.629-637
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    • 2016
  • This study examined the purchasing behavior and satisfaction of people with convenience store PB foods. The factors affecting the purchasing behavior and the overall satisfaction with the convenience store PB foods were examined. This study first found that the purchasing motivation of PB foods is the cheaper price than NB foods. Second, age is a statistically effective variable for the visit frequency at the convenience store and gender and age are effective variables for the purchase frequency of PB foods. Third, there is a statistically positive correlation of convenience store brand preference with the PB food brand preference for 6 food categories. Next, in terms of the attribute-level satisfaction, the most satisfied areas are diverse food groups and diverse food taste and the least satisfied areas is price. This is followed by taste and design/packaging influence overall satisfaction. From this analysis, the following suggestions were drawn. First, because consumers are likely to be matched convenience store brand preference and PB food brand preference, advertising is necessary to ensure that the consumers continue to visit the convenience store. Second, product improvement by increasing the quality should be designed to motivate the major consumer group of people in their 20s and 30s. Finally, to boost PB food satisfaction, the industry should improve the taste and design/packaging.

Analysis of the factors influencing customer satisfaction of delivery food (배달음식 이용고객의 만족도에 영향을 미치는 요인 분석)

  • Park, Min-Seo;Bae, Hyun-Joo
    • Journal of Nutrition and Health
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    • v.53 no.6
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    • pp.688-701
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    • 2020
  • Purpose: This study was performed to evaluate the importance and satisfaction of the selective attributes of delivery food and to analyze the factors affecting customer satisfaction. Methods: A total of 574 responses were collected from customers who had ordered delivery food for data analysis. Statistical analyses were conducted using the SPSS program (ver. 25.0) for frequency analysis, χ2 tests, t-test, factor analysis, Pearson correlation, multiple regression analysis, and Importance-Performance Analysis (IPA). Results: The importance of delivery food selection attributes was higher in the order of 'hygiene control level (4.72)', 'taste of food (4.64)', and 'delivery accuracy (4.40)'. Satisfaction assessment was higher in the order of 'taste of food (4.32)', 'delivery accuracy (4.26)', and 'convenience of using the delivery app (4.21)'. According to the results of IPA, items that were priorities for improvement were charges for delivery, discount offers, sufficient description of the menu, and rapid handling of customer complaints. On an average, overall customer satisfaction score of delivery food was 4.01 out of 5 points. Additionally, five satisfaction factors were extracted by exploratory factor analysis. According to the results of multiple regression analysis, quality of delivery platform (p < 0.001), quality of delivery service (p < 0.001), convenience and diversity (p < 0.001), quality of delivery food (p < 0.001), and health and safety (p < 0.001) had significant positive effects on overall customer satisfaction. Conclusion: To increase customer satisfaction among delivery food customers, restaurant or delivery platform managers should consistently improve not only the quality of the delivery platform but also the quality of the delivery food and service.

An Importance-Performance Analysis(IPA) for Bus Users Travel Time by Using Structural Equation Model(SEM) (구조방정식모형(SEM)을 활용한 버스 이용자의 통행시간 중요도-만족도 분석(IPA))

  • Ahn, Woo-Young;Lee, Sol
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.35 no.3
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    • pp.663-670
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    • 2015
  • In most public transportation related master plans, decisions for investment priorities are initially made by facilities with lower installation rates or lower satisfaction (performance) levels. In general, the decisions are made without conducting importance factor analysis. In this study, a combined method of importance-performance analysis (IPA) model for bus users related in travel time is proposed by using Structural Equation Model (SEM). The results of the IPA for Metropolitan users show that the categories need improvement are number of bus stops, number of intersections, headways, waiting times for boarding and traffic signal operations in order. On the other hand, Non-Metropolitan uses show that the categories need improvement are traffic signal operations, waiting times for boarding, headways, bus exclusive lanes and number of intersections that is in reverse order to Metropolitan users.

The Influence of the Educational Satisfaction on the Project Effectiveness of Employment Promotion Project for the Elderly - A Mediating Effect of Participation Satisfaction - (노인일자리사업의 교육만족도가 사업효과성에 미치는 영향과 직무만족도의 매개효과)

  • Kim, Dong bae;Yoo, Byung sun;Jeong, Kyu hyoung
    • Korean Journal of Social Welfare Studies
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    • v.43 no.2
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    • pp.267-293
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    • 2012
  • The purpose of this study is to investigate the effect of educational satisfaction on project effectiveness, and the mediating effect of participation satisfaction between educational satisfaction and project effectiveness of employment promotion project for the elderly. The data were Research of the aged joining employment promotion project for the elderly made by Korea Labor Force Development Institute for the Aged in 2010 and the total subject was 1220. Descriptive analysis, correlations analysis, and the multiple regression analysis for research model test were used. Additionally, Sobel test was used to verify the significant mediating effect. Results were obtained in this study as the educational satisfaction have significant effects on participation satisfaction. And the mediating effect of educational satisfaction on project effectiveness is statistically significant. Based on the findings, in order to increase project effectiveness, we need to realize the importance of education for the aged joining employment promotion project for the elderly, and consider the participation satisfaction.

The Effect of Job Recognition of Work Satisfactionon on Child Safety Keeper (아동안전지킴이의 직무인식 수준이 근무만족도에 미치는 영향)

  • Kim, jung-gyu
    • Proceedings of the Korea Contents Association Conference
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    • 2015.05a
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    • pp.127-128
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    • 2015
  • 아동안전지킴이 근무자의 만족도를 조사한 결과 응답자의 약 70퍼센트가 만족 이상으로 응답하였고 회귀분석결과 순찰노선의 적정성 인식(=.182, p<.001)과 활동비 적정성 인식(=.163, p<.001)이 만족도에 영향을 미치는 것으로 분석되었다.

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A Study on Job Satisfaction and Its Related Variables of Forest Interpreters (숲해설가의 직무만족도와 관련변인에 따른 차이 분석)

  • Son, Ji Won;Ha, Si Yeon
    • Journal of Korean Society of Forest Science
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    • v.103 no.2
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    • pp.270-277
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    • 2014
  • This research analyzed job satisfaction for improvement in job satisfaction of forest interpreters and effective management. Interpreters felt satisfied with their job with a mean satisfaction score 3.41 out of 5 but unsatisfied with pay and job benefits. Job satisfaction showed significant differences in interpreting field, agencies and working period. Results from factor analysis, job satisfaction classified into four factors; team atmosphere, level of compensation, job conflict and working environment. And interpreters more satisfied in team atmosphere and working condition than level of compensation and job conflict. Also this study showed related variables to job satisfaction. Team atmosphere was related with working period and agency, the level of compensation was also related with agency and the working environment is in relation to agency and interpreting field.

A study on Learning Attitude, Class Participation, and Learning Satisfaction of Nursing Students in Fundamental Nursing Curriculum (기본간호학 교과목 수강 간호대학생의 학습태도, 수업참여도 및 학습만족도에 관한 연구)

  • Kang, Sook
    • Journal of Digital Convergence
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    • v.16 no.4
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    • pp.289-297
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    • 2018
  • The purpose of this study was to examine the correlations of learning attitude, class participation, and learning satisfaction, and to identify the influencing factors on learning satisfaction of nursing students in fundamental nursing curriculum. Data were collected from 173 nursing students from September 1 to 8, 2017. Data were analyzed using Pearson's correlation coefficients and stepwise multiple regression. Learning attitude, class participation, and learning satisfaction according to the general characteristics commonly showed significant differences in satisfaction with major, satisfaction with school, friendship, last semester grade, and interest in fundamental nursing. Learning satisfaction showed significant positive correlations with learning attitude and class participation. Satisfaction with major, interest in fundamental nursing, and class participation, which accounted for 36% of the variance, were significant predictors influencing learning satisfaction in nursing students. It is necessary to increase majors' satisfaction, fundamental nursing interest, and class participation in order to improve learning satisfaction of nursing students.

A longitudinal analysis of the determinants of the life satisfaction among adolescents: Focusing on gender and academic characteristics (청소년의 삶의 만족도 결정요인에 대한 종단분석: 성별 및 학업 관련 특성을 중심으로)

  • Shim, Jaehwee;Lee, Gi-Hye
    • (The)Korea Educational Review
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    • v.24 no.1
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    • pp.199-225
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    • 2018
  • Using the 3rd to the 6th wave data from the Korean Children and Youth Panel Survey(KCYPS), we examined the effects of academic characteristics and social relations on the trajectories of the life satisfaction among adolescents. OLS results showed that male students were more satisfied with their lives than female students in the 3rd grade of middle school. As academic characteristics, academic achievement and the level of class adjustment improved life satisfaction but the amount of learning time spent had a negative effect on life satisfaction. However, the effect of academic achievement lost its statistical significance after including variables of social relations. Relationships with parents, teachers, and friends had positive effects on life satisfaction. The longitudinal analysis using the fixed effect estimation also showed a similar result of the associations among the variables to that in the OLS analysis. The life satisfaction gap between male and female students narrowed over time from the 3rd grade of middle school to the 2nd grade of high school. The effects of relationships with parents and friends showed significant effects on both female and male students, but the relationship with their teachers was significant only for female students. Based on the results, we discussed the issues of Korean education related to the life satisfaction among adolescents.

Analysis of Differences in Satisfaction with Remote Learning between Two-Year College Students and Four-Year University Students after the Outbreak of COVID-19 (코로나19로 시행된 원격수업에 대한 2년제 대학생과 4년제 대학생의 만족도 차이 분석)

  • Jeong, Seung-Min
    • The Journal of the Korea Contents Association
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    • v.21 no.5
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    • pp.276-284
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    • 2021
  • The purpose of this study is to analyze differences in satisfaction with remote learning after the outbreak of COVID-19 between two-year college students and four-year university students. The analysis results regarding differences in satisfaction according to the types of remote learning were as follows: first, male students had greater satisfaction with the hybrid type of in-person and non-contact lecturers than female students; secondly, two-year college students had a higher level of satisfaction with all the types of remote learning than four-year university students; and thirdly, there were significant differences in students' satisfaction with the hybrid type of in-person and non-contact lectures according to the grades in a four-year university. The study then analyzed differences in satisfaction with the management and content of remote learning, interactions with professors, and exams and found that two-year college students exhibited a greater level of satisfaction than four-year university students. No significant differences were found in satisfaction with remote learning according to the grades both in two-year college students and four-year university students. The findings of the study demonstrate significant differences in overall satisfaction with remote-learning according to college and university types. That is, two-year college students had greater satisfaction with remote learning than four-year university students. It is critical to take into consideration the characteristics of students according to college and university types in the development process in order to raise the effects of remote learning based on these analysis results.