• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.1
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• pp.343-361
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• 2014

This research was conducted to measure the satisfaction level of users and the service quality of specialized libraries in the digital environment. 289 users of 24 government-funded institutes were divided into humanity/social science area and science/technology area for comparison. Using seven hypotheses, the tests were conducted between three independent variables, service quality, space quality, and information quality and one dependent variable, user satisfaction. It was concluded that the competence and quality of the librarian, library homepage, and quality of information are most critical for user satisfaction. Suggestions are made: an improvement in the service quality and specialization of the librarian's skills, a need for librarian's courtesy education, a provision of differentiated and specialized quality of information, an easy access to the library homepage, and supports on the contents and information search.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.3
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• pp.301-323
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• 2008

There has been significant movements in the provision of equal access to library and information services for persons with disability. This study aimed to analyze the use and needs of library services of disabled people with a survey. The survey data revealed that the majority of disabled persons did not visit library and not experience library sol-vices. The main reason was reported that they had poor information about the library services. Also, they did not satisfy the variety, sufficiency, accessibility, up-to-dateness of the materials in general. And there were difference of favorite programs and needs among different kinds of the disabled. Therefore, active guidance and public relations about library services. improvement of accessibility for the disabled by building digital collection, resource sharing and extension of services by building library cooperation network, and the arrangement of librarians for the disabled and education for them should be back up for improving library services for the disabled.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.12
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• pp.7060-7067
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• 2014

The reading activity of university students is the key element for the cultivation of creative human resources, and each university develops and performs the various cultural education and library program. Actually, the university libraries check the service periodically through library satisfaction surveys and the library user's actual condition survey to improve it, but the amount of reading, number of books lent and the rate of borrowers are still under expectation. Therefore, in this research, an in-depth analysis of lending books data for freshmen, as the service improvement and revitalization measures of university libraries for students, suggested the following: (1) the early education for the library users, (2) the opening of the students-participating library collections, (3) the use of the data using a library for the consulting with students (4) the establishment of the library depositary for education support, and (5) the introduction of the library CRM for individual student. Through this result, it would be substantially helpful for each university library (including two-year college), in which the number of lending books and the rate of borrowers are below expectations.

• Journal of Korean Library and Information Science Society
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• v.41 no.4
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• pp.313-332
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• 2010

This study has examined the cause of the library anxiety among foreign students upon visiting college libraries. 131 students were investigated using Library Anxiety Scale (LAS) to analyze the relationship between sex, grade, library use education, frequency of library use, Korean skill and cultural heterogeneity. The result of the LAS showed an average of 2.60 among foreign students, and the anxiety from the "mechanical barrier" was scored the highest. For sex, male students tended to be relatively more anxious than female students on the "accommodation of library" and "knowledge of library." Students who participated in the library use education were less anxious than those who did not, and the more one used library, the less one became anxious. Based on these results, the study proposes the way ahead for resolving library anxiety through library use education and frequency of use.

• Journal of Korean Library and Information Science Society
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• v.37 no.2
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• pp.173-190
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• 2006

The study investigated the continuing education program desirable for the academic librarian under digital circumstances. For this purpose the study investigated the education programs provided by the National Library of Korea, the American Library Association, and the Association of Research Libraries, and also undertook a questionnaire survey of academic librarians in Korea. As a result the study suggested user instruction, information retrieval, electronic licensing etc. as programs needed most by the academic librarians. And also suggested intellectual freedom, disaster planning, cooperation with faculty, presentation and teaching skill as desirable to be included in the continuing education program.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.4
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• pp.23-50
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• 2019

Libraries have recently sought to diversify their roles to meet the changing needs of local residents, while faithfully playing the library's original roles. The creation of a complex cultural space and the provision of services based on it are one of the ways to expand its role. In this study, a surveyed and analyzed the awareness of the complex cultural space of the library and the preference and awareness of the program operated in the complex cultural space by conducting a survey on the users of the library currently operating the complex cultural space. As a result, first, it was found that they preferred information space, education space, and rest space in space preference. On the other hand, community space and experience space showed low preference. Second, they prefer educational programs, exhibition programs, and performance programs that utilize complex cultural spaces, but experience programs and community programs have low preference. Therefore, it is necessary to operate the program by providing exhibitions and performance spaces while providing information and education spaces to users. The librarian should also promote the fact that library can be only the space of information and education, but also the space where culture, healing, experience and communication take place. In addition, libraries should strive to improve user awareness of library space.

• Proceedings of the Korean Society for Information Management Conference
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• 2005.08a
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• pp.47-54
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• 2005

본 연구는 대학도서관을 중심으로 전자 정보서비스의 현황을 파악하고 이용자와 사서의 인식을 조사하여 도입 초기단계에 있는 국내 대학도서관에 온라인 실시간정보서비스의 운영방안을 제시하기 위한 목적으로 수행되었다. 이론적 연구와 실증적 연구에서 분석된 결과를 기초로 하여 계획, 정책, 실행의 측면으로 운영방안을 제시하였다. 서비스와 이용자의 특성을 고려한 계획과 기존 전자 정보서비스를 반영한 정책을 기반으로 효율적 교육 및 홍보와 평가를 통한 실행이 요구된다.

• Journal of Korean Library and Information Science Society
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• v.36 no.4
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• pp.349-364
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• 2005

The main Points of the 7th Education Program are: taking a serious view of development of children's individuality and creativity, and encouragement students their accord activity with applying digital reference for teaching and learning. It Is the suggestion of revitalization method of digital material room, afterward. by means of analyzation for satisfaction and demand and using status of children's library digital material room along with emphasis of self-loading learning and boosting self-solving ability based on computer and IT paradigm. The purpose is : providing foundation of active Information service and suggestion of revitalization method by means of analyzing operation and effective using children's library digital material room at Nowon Children's Library opened 2nd February, 2003. In 2nd chapter; thesis of conceptive model of children's library digital material room. In 3rd Chapter: Present status analysis of N. W. Children's library digital material room operation, and analysis of using and demand of public school 100 pupils. In 4th Chapter : Suggesting conclusion of revitalization of children's library digital material room based on utilization and demand appeared through this study.

• Journal of Information Management
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• v.42 no.3
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• pp.27-54
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• 2011

This research has investigated the cyber university students' awareness of the portal service of the digital library. In order to identify characteristics of the cyber university students, the research examined demographic characteristics of the students and library usage status. Awareness on the portal service was also analyzed in accordance with the characteristics of the users. The analysis showed that the most needed service was concise/full search service, which was the most frequently used service. The students were most satisfied with the liaison service; service awareness of several libraries showed statistically significant results depending on age, occupation. Based on the analysis, the research proposed the following measures to increase the use of the digital library of cyber university students: active PR on library service, and intensifying the library user education.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.3
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• pp.109-127
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• 2011

The purposes of this study are to investigate the perception and satisfaction of parents about e-books and to suggest ways to improve library e-book services. A user survey of one hundred twenty parents is carried for library use, computer use, and e-book user / non user behavior, library e-book service evaluation, selection of children's e-books and so on. Based upon the results, proactive library e-book service promotion such as public relations and e-book user education, easy access to e-book collections, recognition of e-book services at libraries, positions for e-book librarians and their professional continuing education, and self-evaluation of library e-book services.