• Journal of Digital Convergence
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• v.10 no.4
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• pp.79-93
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• 2012

Despite growing interest and attention from researchers and practitioners in management studies, empirical research has been limited on how factors that influence an organization's business performance are affected by certain characteristics of enterprise information systems (IS), such as maturity and infrastructure. This study reports on an empirical analysis of survey data to identify relationships among the informatization level, the business environment, and IS maturity and infrastructure related to business performance-based on financial and non-financial performance measurements-from the perspective of 136 Taiwan firms. The survey questionnaire respondents were drawn from individuals in each of these firms who were typically working in divisions related to business performance functions. Structural equation modeling was used to test the hypotheses that came from the research model in this study.

• Proceedings of the Korea Contents Association Conference
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• 2008.05a
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• pp.343-347
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• 2008

There are two kind of system in hotel for evaluating management. the first is infra system, for example Front management system - reservation system, C/I, C/O system, POS system , web system, call center management -, Back office system, interface system, and so on which manage direct control for hotel, and next is strategic system, for example BSC , CS . which is supporting hotel management. The purpose of this study was to find using the Balanced Scorecard to evaluate hotel management perfomance. Management performance is based on productivity, quality, time, effect, and responsiveness. Hotel economic value is not equal visual asset which is measured financial value. It is include hotel brand, image, customers who have good loyalty, employees who give customers special service, and systems which was affected by internal process. In conclusion, innovation, growth, internal system process, empioyee and customer have effect hotel performance. Therefore hotel has to know non-financial performance which has positively relate to financial performance.

• Journal of Korea Society of Industrial Information Systems
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• v.16 no.4
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• pp.127-137
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• 2011

This studies shows that Balanced Score-Card(BSC) affects corporate performance and performance measurement systems affect corporate performance, depending on whether they are customer-oriented or finance-oriented. The results of the study are as followings; First, utilization of BSC are significant relationships with performance assessment system. Second, performance assessment system are significant relationships with corporate performance. Third, utilization of Balanced Score-Card(BSC) affects corporate performance.

• Journal of the Korean Institute of Intelligent Systems
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• v.26 no.6
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• pp.498-504
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• 2016

This study investigates the relationship between human resource capacity and financial and non-financial performance. We examine the previous studies on human resources and corporate performance, the performance factors of SMEs, financial performance and non-financial performance. Based on this research, model and research hypothesis were set up. According to study result, CEO's competency influences on both of non-financial and financial performances. The period of CEO's experience in one industry positively effects on filing number of intellectual properties(IPs). Firm's basic competency positively effects on non-financial performance but has meaningless impact on financial performance. The extent of education and experience of executive managers positively influences on filling number of IPs. The extent of education and experience of R&D personnel also positively effects on technology innovation output. Executive managers specialties may influence on long term performance but are identified that those have no influence on financial performance.

• Journal of Digital Convergence
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• v.18 no.6
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• pp.225-235
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• 2020

The purpose of this study is to identify the effect of the start-ups' quality management system implementation on differentiated competitive advantage and management performance, and to verify the effect of the moderating effect of company size between the quality management system implementation and differentiated competitive advantage. A questionnaire was conducted for start-ups and 259 samples were analyzed using SmartPLS 2.0. First, it was found that leadership, planning, support, operation, performance evaluation, and improvement have a positive effect on differentiated competitive advantage, and contexts of organization does not have a positive effect. Second, differentiated competitive advantage has a positive effect on financial and non-financial performance. Third, company size has a moderating effect in the relationship between leadership, support, operation, improvement and competitive advantage. The results of the study can be interpreted that the quality management system improves the quality of start-ups and has a positive effect on management performance. In addition, it implies that the organizational situation and the size of the company should be considered when implementing the quality management system.

• 한국IT서비스학회:학술대회논문집
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• 2006.05a
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• pp.489-496
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• 2006

e-비즈니스 시스템 도입시 성공요인에 대한 많은 연구가 진행되어 왔다. 기존의 많은 연구에서 시스템 도입이전, 개발단계 혹은 도입초기의 핵심성공요인에 대한 제안은 많으나 시스템의 도입이후 사용 연한 즉 시스템 연령(system age)이 증가하는 과정에서 단계별 성공요인에 대한 연구는 많지 않은 실정이다. 본 연구는 e-비즈니스 시스템의 핵심성공요인이 시스템 연령의 증가에 따라 달라질 수 있다는 가정 하에 시스템 연령별 성공요인의 변화를 탐색하고자 하였다. 연구를 위한 표현으로 48개 기업을 대상으로 315명의 설문응답 결과를 분석하였다. 대상기업은 e-비즈니스시스템(ERP, SCM, CRM)을 사용 중인 기업으로 하였으며, 시스템 사용자와 개발자를 중심으로 조사를 실시하였다. 시스템 연령 구분은 시스템 도입 후 사용기간이 1년 미만(1기), 1-2년 미만(2기), 2-4년 미만(3기), 4년 이상(4기)으로 구분하여 분석하였다. 분석결과 시스템 연령별 조직의 성과에 유의한 영향을 미치는 요인의 종류가 달라지는 것을 확인하였다. 본 연구의 결과는 기업들이 시스템 도입이후 운영과정에서 시스템 성과를 극대화 하기 위해 역량을 집중해야할 분야가 무엇인지에 대한 시사점을 줄 수 있을 것이다.

• Journal of the Korea Convergence Society
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• v.6 no.5
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• pp.303-314
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• 2015

In This paper we study the interrelationship between firm's strategies, MCS (Management Control System), and financial and non-financial performance. And also the objective of this study is to advance the understanding of mediating effect of management accountant on these relationships. This is a suggestion on the study of contemporary settings as little contingency work was carried out on balanced scorecard, target costing, life cycle costing, which come under the broad array of non-financial performance indicators. The result of this study finds that the higher the unpredictability of the business, the more necessary it is to secure a controller within the business. This strongly implies that the controllers must be the main subject of continued growth as they perform an active role within the overall management control process of performance indicator development, performance measurement, feedback, and reward, starting from the very beginning stages of the strategy development within the business.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.365-370
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• 2007

본 연구의 목적은 ERP시스템의 성공요인들을 분석하고 기존기업에서 도입한 ERP시스템을 새로운 조직에 도입을 하게 될 경우 조직의 문화와 조직의 규모에 따른 성과변수가 무엇인지를 알아보기 위한 연구이다. 동일한 IT를 받아들이는데도 조직의 성과에 차이가 있는 것은 조직의 특성과 IT의 특성이 적합성(fit)을 가질 때 최고의 성과가 난다는 것을 유추해 볼 수 있다. 그러므로 ERP 시스템과 같은 정보기술을 도입하는데 있어서 조직의 문화와 조직의 규모에 따라서 우선시 되는 성공요인이 달라질 것이다. 본 연구의 결과 조직의 문화와 규모에 따라 적합한 성공요인의 우선순위가 달라지는 것을 확인하였다.

• 한국경영정보학회:학술대회논문집
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• 2007.06a
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• pp.830-836
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• 2007

기업에 있어서 성과측정은 무엇보다도 중요한 경영활동으로 미래의 기업 전략 수립을 유도할 수 있는 역할을 발휘하고 있다. 기업의 경영방식은 바뀌어 가고 았지만 기업의 성과를 측정하는 방법은 여전히 재무적 성과 측정 방법에만 너무 의존하여, 이미 행해진 성과 향상을 위한 의사결정들의 결과는 보여주지만 장기적 전략개발을 위한 적절한 지침을 보여주지는 못하고 있다. 이에 따라 보다 포괄적이며 과학적인 성과 측정 방법이 나타나고 있으며 이 중 BSC 가 많은 기업에서 사용되고 있거나 수용과정에 있을 만큼 그 유효성을 인정받고 있다. 하지만 이러한 BSC마저도 문제점을 내포하고 있으며, 본 연구에서는 BSC의 문제점을 극복하기 위해 시스템다이내믹스 (System Dynamics) 방법론을 통한 Dynamics BSC 모델을 전략 및 경영활동에 유용하게 활용될 수 있는 방안을 제시하였다.

• International Commerce and Information Review
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• v.15 no.1
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• pp.333-356
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• 2013

The main purpose of this article is to find out the determinants of usage and performance of the uTradeHub system in Korean SMEs. To achieve the purpose of the study, the research model and the hypotheses were developed based on the previous research on uTradeHub and e-Trade. And to test the research hypotheses, empirical survey was conducted to Korean SMEs which were using uTradeHub services. The results of the empirical analyses are as follows. First, among the external factors, intra-industry competition and transaction intensity were significant determinants of uTradeHub usage level. Secondly, among the internal factors, only CEO's support was found to be a significant determinant. Thirdly, among the IT related factors, IT infrastructure and IT training were positively related to uTradeHub usage level. Finally, the uTradeHub usage level was found to have positive effect both on financial and non-financial export performance of the Korean SMEs.