• Title/Summary/Keyword: 고객요구

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Topic Based Hierarchical Network Analysis for Entrepreneur Using Text Mining (텍스트 마이닝을 이용한 주제기반의 기업인 네트워크 계층 분석)

  • Lee, Donghun;Kim, Yonghwa;Kim, Kwanho
    • The Journal of Society for e-Business Studies
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    • v.23 no.3
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    • pp.33-49
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    • 2018
  • The importance of convergence activities among business is increasing due to the necessity of designing and developing new products to satisfy various customers' needs. In particular, decision makers such as CEOs are required to participate in networks between entrepreneurs for being connected with valuable convergence partners. Moreover, it is important for entrepreneurs not only to make a large number of network connections, but also to understand the networking relationship with entrepreneurs with similar topic information. However, there is a difficult limit in collecting the topic information that can show the lack of current status of business and the technology and characteristics of entrepreneur in industry sector. In this paper, we solve these problems through the topic extraction method and analyze the business network in three aspects. Specifically, there are C, S, T-Layer models, and each model analyzes amount of entrepreneurs relationship, network centrality, and topic similarity. As a result of experiments using real data, entrepreneur need to activate network by connecting high centrality entrepreneur when the corporate relationship is low. In addition, we confirmed through experiments that there is a need to activate the topic-based network when topic similarity is low between entrepreneurs.

The Affect of the University's Response to the Evaluation and Accreditation System of Higher Education Institutions on the Perceived Management Performance of the University : Focused on Junior Colleges (고등교육기관 평가인증제에 대한 대학의 대응 노력이 대학의 지각된 경영성과에 미치는 영향 : 전문대학을 중심으로)

  • Yun, Mun Do;Seo, Young Wook
    • Journal of Digital Convergence
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    • v.17 no.3
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    • pp.139-152
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    • 2019
  • In the fourth industrial revolution and the era of convergence and integration, on the situation that the internal colleges are needed active change included in the improvement of educational quality, I tested it on the purpose of empirical analysis with SPSS v.18 how colleges' efforts on the first periodic Organization Evaluation And Accreditation System(OEAAS) affects on the Perceived Management Performances on the perspective of BSC. As the test result, the Degree of Awareness of Colleges' Efforts on the OEAAS affects on just Colleges' Learning and on Growth. The Degree Propriety of Preparation of the OEAAS affects on Customer Performance, on Internal Process Performance, and, on Finance Performance. And the Degree of Satisfaction of Internal Assessment affects on all of BSC 4 performances. The results of this research could be used on making the management idea of colleges' performance on the OEAAS. In the future, it would be needed advanced researches which are able to make relatedness to the expanse of management performance with the OEAAS.

A Study on the Thermal Flow Analysis for Heat Performance Improvement of a Wireless Power Charger (열 유동해석을 통한 무선충전기 발열 성능 향상에 관한 연구)

  • Kim, Pyeong-Jun;Park, Dong-Kyou
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.7
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    • pp.310-316
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    • 2019
  • In automotive application, customers are demanding high efficiency and various functions for convenience. The demand for these automotive applications is steadily increasing. In this study, it has been studied the analysis of heat flow to improve the PCB(printed circuit board) heating performance of WPC (wireless power charger) recently developed for convenience. The charging performance of the wireless charger has been reduced due to power dissipation and thermal resistance of PCB. Therefore, it has been proposed optimal PCB design, layout and position of electronic parts through the simulation of heat flow analysis and PCB design was analyzed and decided at each design stage. Then, the experimental test is performed to verify the consistency of the analysis results under actual environmental conditions. In this paper, The PCB modeling and heat flow simulation in transient response were performed using HyperLynx Thermal and FloTHERM. In addition, the measurement was performed using infrared thermal imaging camera and used to verify the analysis results. In the final comparison, the error between analysis and experiment was found to be less than 10 % and the heating performance of PCB was also improved.

The Development of IMG Integral Foaming Crashpad (IMG 발포일체성형 크래시패드 개발)

  • Choi, Sung-Sik;Kong, Byung-Seok;Park, Dong-Kyou
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.7
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    • pp.607-612
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    • 2019
  • The softness of the crashpad part is one of the important factors which affect the interior perceived quality of the vehicle interior. And while improving the softness of the crashpad part, every effort to lower the production cost has been going on. The PU foaming process for the crashpad part depends on the understanding of a lot of processes, tools and material properties. Therefore, to achieve the requirement of the customer for the interior part's visual quality, the integrated design techniques are investigated to correlate the processes, tool design, material design and the computer aided analysis. In this paper, IMG (In Mold Grain) designed concept is firstly developed to integrate the skin preforming, plastic injection molding of the substrate and the foaming process in a tool within reduced processes. Through the application of this technology, softness of crashpad is improved by 40% compared to the conventional vacuum molding method, and the existing process is reduced by 50% by integrating the injection process and the manufacturing process. And by integrating the injection mold and the skin mold and removing the foaming mold, the number of molds are reduced from 3 to 1, resulting in 20% reduction in the cost of applying a medium-sized passenger car.

A Study on Activation Plan through Comparison of Normal Opera Performance / Untact Performance Characteristics (오페라 대면/비대면 공연 특성비교를 통한 활성화방안 고찰)

  • Jin, Yoon-Hee;Chang, Min-Ho
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.2
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    • pp.281-289
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    • 2022
  • Our society is rapidly changing with the core technology of the 4th industrial revolution, the emergence of a generation with new characteristics, and the untact era following the With Corona policy. Although the transition to untact is accelerating in the field of performing arts, in the case of opera, face-to-face performances are mainly conducted by experts and enthusiasts through on-site performances. Therefore, it is necessary to consider the uncertainty of creating opportunities through the influx of new customers such as the MZ generation and the departure of existing experts and enthusiasts. In this study, in order to examine these existing problems, we conducted literature review and case analysis, compared the opera face-to-face/non-face-to-face performance characteristics, derived an activation plan, and conducted expert interviews to secure the coherence and validity of the plan. In conclusion, we thought that it was difficult to improve the sound and sound quality, impairing the sense of presence and emotion due to many shortcomings when operating non-face-to-face as a music genre with the characteristics of opera. Therefore, we established the direction of activating the opera mainly face-to-face, but making good use of the advantages of non-face-to-face, which is not limited by region and time, and promoting the direction of activating face-to-face and non-face-to-face performances complementary to each other through the concept of cultural enjoyment.

Environmental Management : Based on CU's ESG Management (유통산업의 환경경영 : CU의 ESG경영을 중심으로)

  • Kim, So Hyung;Seo, moon Sol;Kim, Yu Jin
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.2
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    • pp.37-46
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    • 2022
  • Recently, our society and environment has changed rapidly due to the pandemic caused by the COVID-19 virus. In this rapidly changing environment, companies fulfill their social responsibilities and require non-financial elements of transparent management activities. ESG has become one of the non-financial factors, and interest of ESG management is increasing worldwide. In this paper, we examine the importance of ESG concept and ESG management performance and the correlation with companies, and examine the necessity of ESG management for companies in the future. The literature reviews are conducted on CU which is currently best practicing ESG management through various secondary data. Also, we used interview articles so that reflect the rich voice of the distribution industry. In addition, after examining ESG characteristics through examples of global companies, we looked at BGF Retail's CU convenience store ESG activities, which is a leader in ESG management, in distribution industry. CU was divided into all sectors of E, S, and G, and all sectors were actively engaged in activities and flexibly coping with changing environments and social needs. In particular, it was confirmed that CU's environmental management, which focuses the most, achieved successful results due to the increase in actual consumption of customers. ESG management activities at CU convenience stores are currently ongoing and future tasks. As a leading company in ESG management in the current industry, it is meaningful to understand the process of growing into a company that shares concerns, efforts, and practical activities and fulfills social responsibility. Through this study, the changes and growth of CU and domestic companies to ESG and sustainable management are expected in the futures.

Development of big data based Skin Care Information System SCIS for skin condition diagnosis and management

  • Kim, Hyung-Hoon;Cho, Jeong-Ran
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.3
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    • pp.137-147
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    • 2022
  • Diagnosis and management of skin condition is a very basic and important function in performing its role for workers in the beauty industry and cosmetics industry. For accurate skin condition diagnosis and management, it is necessary to understand the skin condition and needs of customers. In this paper, we developed SCIS, a big data-based skin care information system that supports skin condition diagnosis and management using social media big data for skin condition diagnosis and management. By using the developed system, it is possible to analyze and extract core information for skin condition diagnosis and management based on text information. The skin care information system SCIS developed in this paper consists of big data collection stage, text preprocessing stage, image preprocessing stage, and text word analysis stage. SCIS collected big data necessary for skin diagnosis and management, and extracted key words and topics from text information through simple frequency analysis, relative frequency analysis, co-occurrence analysis, and correlation analysis of key words. In addition, by analyzing the extracted key words and information and performing various visualization processes such as scatter plot, NetworkX, t-SNE, and clustering, it can be used efficiently in diagnosing and managing skin conditions.

A Study on Primary Control Area for Information Security Management System (ISMS): Focusing on the Domestic Three Industries (정보보호 관리체계를 위한 주요 통제영역에 대한 연구: 국내 3개 산업을 중심으로)

  • Kang, Youn-Chul;Ahn, Jong-Chang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.4
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    • pp.140-149
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    • 2021
  • Most industries have introduced and operate an information security management system (ISMS) or a personal information security management system (PIMS) to suitably protect and maintain customer's information and company trade secrets. This study starts with the premise that it is desirable for every industry considering information security to maintain an ISMS. ISMS can be of different types among various organizations, taking into consideration culture, practical work procedures, and guidelines for information security. This study intends to derive primary control areas of an ISMS for each industry based on organizational size and audit type by analyzing non-conformity trends and control factors according to certification audits for organizations introduced for international ISMS under ISO27001. This study analyzed improvement effects of ISMS through case analyses. It is meaningful as exploratory research, although it was difficult to acquire data for empirical study because few organizations maintain certification in major industrial sectors. The requirements presented the highest frequency of non-conformity for each type from the 2013-initiated ISO27001; the years 2013 to 2020 were extracted as the primary control area. The study found that for primary control areas of ISMS for each of three industries, organizational size and audit type had differences.

A Study on Membership for the Development of Individual Supporters in Art Museums (미술관 개인 후원자 개발을 위한 멤버십 연구)

  • Lee, Inseon;Yang, Jiyeon
    • Korean Association of Arts Management
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    • no.56
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    • pp.89-117
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    • 2020
  • In order to secure sustainable financial resources and to attract more key supporters, today's art museums are trying to further develop individual sponsorship. The purpose of this study is to explore the direction of membership programs by considering membership as the first step for the development of individual supporters for art museums. Although it is not easy to generate substantial profits within a short period through membership, art museums can secure supporters who empathize with and participate in their mission and activities by developing individual supporters through membership. The new trends of support, which has emerged as a stream of "new philanthropy" since the 1990s, indicate that the needs and motivations of individual supporters are changing. This has great implications for the direction of the development and operation of membership programs at art museums. This study investigated the role, method, and direction of the development of individual supporters through membership by conducting a theoretical review and a case study on the membership programs and individual sponsors of art museums. In addition, the study analyzed the cases of the Cleveland Museum of Art, the Art Institute of Chicago, and the Museum of Modern Art in the United States, which have continuously attempted new approaches and improved membership programs based on a long history of membership operation and individual support, by centering on the new attributes of philanthropy, including participation and involvement, accountability, and transparency. Based on the results, implications and suggestions for Korean art museums were derived. Amid the lack of art museums' membership programs and academic research, this study has significance in exploring the direction and prerequisites for membership for the development of individual supporters.

An Empirical Study on the Specialization Policy of Tourism Resources through the Brand Strategy of Traditional Markets - A Case on Anyang Central Market -

  • Choi, Rack-In
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.8
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    • pp.233-240
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    • 2022
  • In this paper, we propose a marketing strategy for traditional markets that lays the foundation for regional economic development by developing traditional markets as regionally specialized tourism resources. This study conducted a survey of local residents and tourists, who are market users, and conducted a factor analysis to establish a market brand strategy using SPSS 25 and a reliability analysis to verify internal consistency. In addition, correlation analysis was performed to verify the significance to confirm the relevance. The analysis results of Anyang Central Market brand tourism products for traditional market marketing strategies are as follows. First, it is necessary to establish a brand identity that activates brand elements and brand criteria and brand positioning. Second, it is required to improve brand awareness, which can elicit brand awareness and brand information and brand memory. Third, it is necessary to improve the brand image that can increase brand association and brand loyalty. Fourth, it is necessary to make efforts to improve brand equity, which can improve brand value, brand concern, and brand life. By developing and proposing marketing policies for traditional markets by utilizing market brand strategies, it can be expected to revitalize traditional markets and local economies as specialized local tourism resources.