• Title/Summary/Keyword: 검사만족도

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Evaluation of the Usefulness of a Wireless Signal Device for the Use of Contrast Agent in Computed Tomography (전산화단층촬영에서 조영제 주입에 따른 무선신호기 사용의 유용성평가)

  • Hong, Ki-Man;Jung, Myo-Young;Seo, Young-Hyun;Song, Jong-Nam
    • Journal of the Korean Society of Radiology
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    • v.12 no.3
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    • pp.417-425
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    • 2018
  • The psychological anxiety of radiologists, as well as the patients, is growing with the increasing use of CT contrast agent side effects and the process of extravasation. In this study, a satisfaction survey was conducted regarding the wireless signal device after CT examination in patients and radiologists by employing a wireless signal device during a contrast-enhanced CT examination in order to determine its usefulness to the relieve psychological anxiety, such as anxiety and fear, of patients and radiologists when using contrast agents. The use of a wireless signal device was also intended to help radiologists in dealing with the side effects of contrast agents that may occur during a CT examination and preventing extravasation. Patients aged 20 years or older, who visited the C university hospital in Jeonnam province for 4 months from August to November in 2017, were surveyed. A total number of 90 patients (57 males and 33 females),who agreed to the study after CT examination, were included in the questionnaire survey. Meanwhile, 15 radiologists, who were working at a CT room and had an experience in using a wireless signal device, were surveyed. Patient satisfaction was $6.01{\pm}0.88$ before the use of a wireless signal device and $8.20{\pm}1.06$ after use, thereby showing an increased satisfaction after its use. Radiologist satisfaction was $8.46{\pm}1.06$ after use, thereby not showing a big difference from the mean patient satisfaction. The satisfaction was high at over 8 points in both groups. The contribution to psychological stability with the use of a wireless signal device was $8.98{\pm}0.65$ in patients with prior experience of side effects and $8.00{\pm}1.21$ in patients without prior experience of side effects. In conclusion, it is considered to improve satisfaction with the examination by helping the radiologists in taking immediate action with calling via the wireless signal device and providing the patients and radiologists with psychological stability by reducing their anxiety.

Comparative Analysis of Conductive Paste in Electroencephalography: Evaluation of Artifact and Satisfaction (뇌파검사에서 전도성 접착제의 비교분석: 인공산물과 만족도 평가)

  • Jae-Hwan SONG;Sung-Hee KIM;Dae-Hyun KIM
    • Korean Journal of Clinical Laboratory Science
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    • v.56 no.1
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    • pp.85-88
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    • 2024
  • Electroencephalography (EEG) is a test that diagnoses epilepsy and measures brain function. During EEG, the space between the electrode and the skin is filled with a conductive paste to reduce the impedance between the electrode and the scalp, which helps measure the EEG signals. This study compared the artifacts of the two representative conductive pastes (Ten20 and Elefix). The artifacts, noise, and satisfaction were surveyed after using the two conductive pastes. The two conductive pastes had similar artifacts and noise, but the survey results showed that the Elefix conductive paste had better satisfaction and adhesion. This result may be explained by the imprinting effect according to the experience of using the Elefix conductive paste first in the EEG class. Hence, further research is needed.

협회뉴스

  • Korean Society of Ship Inspection and Technology
    • 선박안전기술공단 소식
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    • s.1
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    • pp.3-3
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    • 2006
  • 노동부 주관 주40시간제 도입 우수사업장 선정/ NOx검사 대행/ 정부산하기관 고객만족도 조사결과 "만족"수준으로 발표

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VCUG Studies on the Clinical Usefulness of Aids (VCUG 보조기구의 임상적 유용성에 관한 고찰)

  • Choe, Dea yeon;Kim, Dong hyun
    • Journal of the Korean Society of Radiology
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    • v.9 no.7
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    • pp.529-533
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    • 2015
  • VCUG(Voiding Cystourethrography) study is being performed to check urinary reflex symptom from bladder to ureter or kidney in the method of filling the bladder with radiation opaque contrast agent. However, VCUG study have been performed impersonally, patients have to be naked and open their legs and then void. This method is so impersonal that it is immediately needed to improve the way of testing and crete new aid. Therefore, this study through producing underwear for VCUG, analysis and compares the test time of VCUG, patient radiation dose and patient satisfaction. The target of this study was 79 Male and Female patients who visited genitourinary clinic of PNUYH for their VCUG tests AXIUM Iconos R200(Siemens Medical System : Germany) and self-produced plastic underwears made by vinyl and plasic molding machine were used. The 79 patient were divided into two groups : experiment of patient and comparison group of we patient (using aid) in order to compare, testing time, DAP (dose area product) and patient satisfaction. There was time reduction, from 35.3min of comparison group to 27.8min experimentation group by 7.5min decrease. And comparison group of $4566.6{\mu}Gym^2$(DAP) decreased experimental group (using aid) of $3411.9{\mu}Gym^2$ by $1154.7{\mu}Gym^2$. In the case of patients satisfaction study, anxiety had a drop by 3.45 of comparison group to 2.51 experimentation group by 0.94 decrease. in experimental group. And shame had a drop by 4.02 of comparison group to 3.08 experimentation group by 0.94 increase. in experimental group. Difference of the smooth voiding had a drop by 1.90 of comparison group to 2.84 experimentation group by 0.94 increase. in experimental group. In addition satisfaction had a rise by 1.19 in experimental group. There were also other opinions of uncomfortableness on it and troublesome to wear. VCUG is one of the sensitive care required test. Therefore staff and the aid can give patients such comfortable and the aid can consentive on voiding. As a result test time and DAP can be reduced. It is needed to make testing at more comfortable for patients.

Sonographer's Job Stress and its Effects on Job Satisfaction: Focused on Busan and Ulsan (초음파 검사자의 직무 스트레스가 직무만족도에 미치는 영향: 부산, 울산지역을 중심으로)

  • Yang, Sung-Hee;Lee, Jin-Soo
    • Journal of the Korean Society of Radiology
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    • v.11 no.4
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    • pp.263-271
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    • 2017
  • The purpose of this study was to investigate the relationship between general characteristics, job stress and job satisfaction of 150 sonographer working in Busan and Ulsan area and to identify the predictors of job satisfaction. As a result, the higher the age, experienced job change, the more job satisfaction increased. The sub-factors of job stress and job satisfaction are significantly negative correlated with organizational system, lack of reward, occupational climate, job insecurity, insufficient job control, job demand. The most influential variables in job satisfaction were organizational system and lack of reward. Therefore in order to increase the job satisfaction of the sonographer, it is important to establish and institutional device related to effective organization, manpower management and compensation to reduce job stress.

건강증진센터의고객만족에 관한 실증적 연구

  • Lee, Sang-Hwan;Jeong, Jae-Il;Lee, Jae-Rok
    • Journal of Global Scholars of Marketing Science
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    • v.6
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    • pp.211-231
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    • 2000
  • 본 논문은 건강증진센터 이용자들의 건강증진센터 이용에 따른 만족도를 조사하는 것이 주된 목적이다. 건강증진센터에 대한 전반적인 만족도에 영향을 미치는 변수로써 건강증진 센터이미지, 시설물에 대한 만족, 그리고 검사 후의 최종결과에 대한 만족도와 건강증진샌 터에 대한 전반적인 만족도와의 관계를 살펴보고, 만족 후의 행동으로써 구전과 재이용의 도와의 관계를 조사하고자 하였다. 구조모델에 의한 분석결과 건강증진센터이미지, 시설물에 대한 만족, 그리고 검사 후 최 종결과에 대한 만족은 건강증진센터에 대한 전반적인 만족에 영향을 미치며, 전반적인 만 족정도가 높을수록 긍정적인 구전활동을 하며, 재이용의도가 높다는 것을 밝혀냈다. 마지막 으로 연구결과의 마케팅시사점과 연구의 한계점 및 미래연구방향을 제시하였다.

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Comparative Analysis of Understanding and Satisfaction of MRI Patients after Leaflet Training (리플릿 교육 후 MRI 환자의 이해도 및 만족도 비교분석)

  • Park, Chang-Hee;Han, Sang-Hyun
    • Journal of the Korean Society of Radiology
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    • v.16 no.2
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    • pp.123-129
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    • 2022
  • Recently, the penetration rate of Magnetic Resonance Imaging (MRI) is higher than the average among OECD member countries, and the number of MRI scans is increasing. However, MRI scans take longer than other medical devices, and patient movement must be minimized. Therefore, patient discomfort always follows. When the examination is performed in the discomfort of the patient, it is difficult to perform an accurate examination, and it is difficult to obtain an image of diagnostic value. So, in the past, the patient was asked to read the written guide for the risk and cooperation of MRI, but it was composed of technical terms and difficult-to-understand sentences, so it was difficult to understand. The purpose of this study is to supplement these problems and increase the understanding of MRI scans to help acquire images of diagnostic value. In addition, it is intended to evaluate the excellence of leaflet education by evaluating the understanding and satisfaction of patients. As shown in the results of this study, understanding and satisfaction scores were higher after education than before leaflet education, and it was found that there was a difference in understanding according to academic background. However, there was no difference in the number of MRI scans. That is, there was no difference in the number of inspections due to leaflet education. In the future, leaflet education will be widely used for MRI examination, and it is necessary to study the qualitative evaluation of images after leaflet education in the future.

The Effect of the School Violence Prevention Sociodrama on the Perceptions of School Violence in Middle School Students (학교폭력예방 소시오드라마가 중학생의 학교폭력인식에 미치는 효과)

  • Lee, Soosob;Kang, Heesook
    • The Korean Journal of Psychodrama
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    • v.21 no.2
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    • pp.57-72
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    • 2018
  • The purpose of this study is to analyze the effect of the perceptions of school violence and satisfaction after violence prevention sociodrama in the first grade of middle school. This study was carried out in April, 2018, and the experimental group and the control group were 12 students in each of the first grade of middle school in S city and A city. As a result, the level of perceptions of school violence in the experimental group was 14.50 in pre-test, 11.83 in post-test, and 9.33 in average rank. The level of perceptions of school violence in the control group was 14.25 in pre test, 13.83 in post-test, and 15.67 in average rank. The Mann- Whitney U test between the two groups showed statistically significant indicating that school violence prevention programs are effective. The program has been satisfaction in the experimental group and the total average is very high as 4.71 out of five points, in particular the highest satisfaction with 'teacher's class progress'. Through this study, it is expected that the diffusion and spread of school violence prevention sociodrama for middle school students.

Effect of Work Improvement for Promotion of Outpatient Satisfaction on CT scan (CT 외래환자의 만족도 향상을 위한 업무개선 연구)

  • Han, Man-Seok;Lee, Seung-Youl;Lee, Myeong-Goo;Jeon, Min-Cheol;Cho, Jae-Hwan;Kim, Tae-Hyung
    • Journal of radiological science and technology
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    • v.35 no.1
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    • pp.45-50
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    • 2012
  • Nowadays, most of the hospital serves "one stop service" for CT scan. The patients could be taken the CT scan in the day they register for scan. On the contrary to the time convenience, patients are not satisfied with long waiting time and unkindness of staff. The objective of this study is to improve the patient's satisfaction for the CT scan, by analyzing inconvenience factors and improving the service qualities. From April 1 to August 30 in 2011, we investigated the satisfaction of patients who did examined abdomen CT scan with contrast media. We analyzed the 89 questionnaires before and after the service improvements from them. The worker's kindness, the environment of CT room and understanding about CT scan were answered by questionnaire and the waiting time of a day CT scan was drawn by medical information statistics. Also, the period before improvement was from April to June and the period after improvement was from July to September. And these questionnaire was analyzed through SPSS V. 15.0. In this study, kindness of staff, environment of CT room, intelligibility for CT scan and waiting time was explored and analyzed by SPSS V.15.0. The score of kindness was improved by 32%, satisfaction level of the environment was improved by 52.54%. The understanding level about CT scan was improved by 52.36% and the wating time of a day CT was shortened by 21% through our service enhancement programs. Consequentially, it is considered that these efforts would contribute to increase the revenue of hospital.

Survey on the Relationship between the Number of Medical Technologists and the Medical Test Count (검사건수에 따른 임상병리사의 인원편성에 관한 설문조사 분석)

  • Kim, Junghyun;Kim, Dae-Eun;Yoon, Joong-Soo;Lee, Jeong Soo;Park, Tae-Wha
    • Korean Journal of Clinical Laboratory Science
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    • v.51 no.1
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    • pp.93-104
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    • 2019
  • This study examined the relationship between the number of medical technologists and the medical test count. Data was obtained from 441 medical technologists in a hospital through a self-reported questionnaire. The Pearson correlation test, student's t-test, ANOVA or descriptive statistics were performed for data analysis. The distribution of medical technologist according to the size of hospitals was small 5.8, medium 14.9, large 25.8, and super 45.4. The analysis demonstrated a relationship between the number of medical technologists and the number of medical tests in the field, number of clinical tests per MT, and number of optimal medical test per MT according to the hospital size (P<0.001). The average time for quality control by the department at a higher hospital was less than two hours. In terms of the satisfaction of salary, work environment, test accomplishment, and welfare service, the dissatisfaction of medical technologists in small and medium hospitals was higher than those in large and super hospitals. Overall, a focus on intensifying systemic supplementation and improving the condition of medical technologists is needed to provide reliable data for medical examinations in medical areas.