• The Journal of the Korea Contents Association
• /
• v.11 no.11
• /
• pp.521-535
• /
• 2011

The purpose of this study is to analyze the priority of curriculums on students preparing to become flight attendants using paired t-test, Borich method, and Herschknowiz's criticality function. As a result of this study, it was discovered that what flight attendants and students needed to study the most were foreign language subjects as English, Chinese, and Japanese. Therefore, a department of universities related to airline service should develop new curriculum to adapt to the trend of globalization. Also, flight attendants need curriculum including subjects related to tourism as an introduction to airline service. This means that the role of flight attendants needs to be expanded and specialized. In conclusion, a department related airline service should try to elevate its quality of education and design curriculum which will help flight attendants become specialists in their field.

• Journal of the Korea Society of Computer and Information
• /
• v.14 no.2
• /
• pp.1-8
• /
• 2009

Today the use of RFID is extended in medical. circulation market, manufacture, security field, etc. Besides, the book-lending and the attendance management system are on an increasing trend in the use of RFID The developed dormitory management system is composed of a support program, a room management program, a manager program, and a mobile program etc.. In the support program a student(or a manager) can see his(or all member's) entrance and exit history. The room management program decides whether a student can enter the dormitory or not and manages the use of the power after or inquiring a RFID's input tag information into database server. The manager program is able to input and modify a room state and the fixtures information in the room required to operate the room management program, to set up and retrieve a student's entrance and exit information and a room state information. The mobile program enables a manager to check student's identity whether he is in or out, and the manager can know the personal information of being out in detail.

• The Journal of the Korea Contents Association
• /
• v.10 no.7
• /
• pp.404-419
• /
• 2010

The purpose of this study is to investigate the causal relationship between cabin attendants' job stress level and job satisfaction, organization commitment and turnover intention in the airline service industry. The study was done by conducting a questionnaire research. 215 questionnaires were distributed to cabin attendants of airlines, and 198 questionnaires of which are utilized for data analysis. The collected questionnaires were analyzed using spsswin 12.0 and Amos 5.0 statistical package for the empirical and statistical analysis. The conclusions were as follows: Firstly, cabin attendants' job stress level had significant negative impact on job satisfaction, but the organization commitment seemed to have a positive impact on overall job satisfaction level. Secondly, job stress didn't affect cabin attendants' organization commitment. The result of the study indicates that there needs to be various way implemented by airline management to dissolve the airline's cabin attendant's overall job stress, in order for the attendants to be satisfied with their job and consequently preventing a high turnover rate in the cabin attendant crew. Finally, the limitations of the study and directions for the future research are presented.

• Korean Business Review
• /
• v.19 no.2
• /
• pp.261-274
• /
• 2006

Airline business operates in the 21st century within fast changing market environment and fierce competition. Management of airline companies has faced the need for vast adaptation to new trends in the growth of world economy that are cardinal changes in marketing environment due to quick development of Internet and IT, transport price competition and, as a consequence, low profit margin, diversified customer wants and needs, lack of investment needed for new aircraft equipped with the latest high tech innovations, unpredictable oil price changes, and exchange rate fluctuations. This study is aimed to evaluate the quality performance of cabin service, to analyse, further, the issues that appeared to be the most significant among customers' answers to questionnaire, to explore the relationships between these issues and customer satisfaction, to highlight the essential questions to address, and to provide some practical suggestions. The five dimensions (such as tangible, reliability, responsiveness, assurance, and empathy) were adopted to examine the relationship between the service quality and customer satisfaction of Mongolian and non-Mongolian passengers travelling by the MIAT. According to findings of analysis made with use of the SERVPERF model, it can be concluded that Mongolian travellers' satisfaction was effected by 'Tangible' and 'Responsiveness' dimensions of service quality, whereas the 'Empathy' dimension has more impact on the satisfaction of non-Mongolian.

• Proceedings of the KSR Conference
• /
• 2002.10b
• /
• pp.1001-1006
• /
• 2002

1 적용범위와 배경 각종 전동차에서 발생하는 자계의 발생을 살펴보고, 객실에서의 시뮬레이션과 측정결과를 바탕으로 인공심장박동기 및 이식형제세동기를 장착한 승객의 안전을 자속밀도에 대한 국제적인 요구사항 및 검토결과와 비교하여 이들 기준치의 안전성여부를 상세히 고찰해 보고자 한다. (중략)

• Journal of the Korean Society for Railway
• /
• v.14 no.4
• /
• pp.313-319
• /
• 2011

In a modern society, various type of transportation modes are utilized, among them the subway system is the one of the main transportation mode which more than 7.21 million people ride a day in Seoul. Due to the increased interests on the indoor air quality (IAQ) of underground facilities, public concerns on IAQ of subway system are increasing also. Platform screen door (PSD) recently installed at the whole stations of Seoul subway and tunnel washing-out appeared to be effective in reducing particulate matters in the platform and tunnel. However there has not been any attempt to improve IAQ of subway cabin inside. Most technologies for removing airborne particulate matters are known to be difficult to adopt on the subway cabin due to the problem of maintenance cost. Therefore, the object of this study is a practical development of cabin air cleaning system which can reduce the concentration of airborne particles and harmful gases at the same time. In this paper, we focused on the development of particle removing system utilizing a roll-filter for increasing operating time of air filter. The prototype of system was designed and manufactured based on the numerical prediction results. For rollfilter device, 5 candidate filter materials were tested in point of particle collection efficiency and pressure drop. It was found that the electrically charged filter material showed the highest performance among them.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.12 no.1
• /
• pp.222-232
• /
• 2011

The purpose of this study is to find out the relationship among dialect, anxiety and career barrier for flight attendant applicants at interview. A Survey was conducted on female applicants who had attended interview at least once. As a result, dialect speakers were more anxious than non-dialect speakers. And a dialect affects the anxiety, the anxiety also affects the career barrier. The findings of this study offer several managerial implications for directors in teaching positions. The results of the evaluation can be used as a background for promoting effective interview method.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.21 no.4
• /
• pp.126-136
• /
• 2013

Aircraft accidents these days, following the mega sizing trend of the aircraft, result in enormous losses of human lives apart from those of property, which cannot be replaced by any means. As most recently, in April 20, 2012, a Boeing 737 passenger plane departed Karachi on an augural flight to Islamabad, Pakistan, crashed close to an express highway on final approach, all 121 passengers and 6 crew members were killed. As such a large number of fatalities have been recorded in aircraft accidents while accident investigation results show that more than 95% of aircraft accidents are now survivable. There are three basic stages in surviving the aircraft accident: surviving the crash impact, the evacuation process and the hostile post evacuation environmental elements. These stages require the cabin crew's expeditious and appropriate actions on the basis of systematic and thorough cabin safety training in order to increase occupants' survivability, along with the passengers' preparedness. In this aspect, this paper examines the issues acting as the impediments to the passenger survival in inflight emergency situations, that are the deficiencies with cabin crew safety training, related performances and the shortcomings in passengers' knowledge on inflight safety information, leading to their inappropriate responses to emergency situations. These issues are analyzed and the root causes are identified, suggesting the resolving countermeasures.

• Proceedings of the KSR Conference
• /
• 2004.10a
• /
• pp.489-496
• /
• 2004

The effect of airconditioning and heating system when aircurtains installed in subway electrical rolling stock at entrance door. It blocks cold/hot air of outside. It is good for health with its blocking effect against dusts exhaust fumes, odor bugs and smoke from outside. It always maintains clean and pleasant atmosphere inside. It helps you to have health with its ever-equal temperature distribution at inside. It saves lots of maintenance cost for heating/cooling (about 86$\%$) since it cuts the loss of hot air under heating as well as of cold air under air-conditionin. Customers can feel pleasant go in and out (better than before) with the door. It is an indispensable product for the employers to cut the cost. It makes customers feel pleasant near doors, since it isnt influenced by temperature difference of cold/hot air when the door opens/closes. In electrical rolling stock passenger temperature is a lot different from that the door opens/closes. One of the main aims is to create an acceptable thermal environment without draught problem. Temperature, gradients when aircurtains installed in subway electrical rolling stock at entrance door have been studied. And the temperature measured at 0.1, 0.5, 1.3, 1.7m above the floor. It has been found that temperature, with large fluctuations caused more draught influence.

• Journal of The Korea Institute of Healthcare Architecture
• /
• v.23 no.3
• /
• pp.29-37
• /
• 2017

Purpose : Due to the shortage of the room for the disabled, it may be difficult to use the accommodation for the disabled (especially wheelchair users). The purpose of this paper is to propose a universal design(UD) application for all rooms to solve the problems caused by the shortage and the decrease of the usage rate of the rooms for the disabled. Methods : Classify and analyze the type of room and bathroom according to the survey. The space of the room is classified into six types mainly based on the relation and location among the entrance, the bathroom, and the bedroom. Also, the bathroom is classified into 20 types considering the positional relationship with the entrance and between sanitary fixture. By using these types, FGI survey will be conducted and the application of UD will be reviewed and presented. Results : We analyzed by using the types of the room and the bathroom. One of majority type in the actual research and two of UD applicable types from FGI, are shown UD application. In addition, the bathroom were analyzed about four types from FGI. The room were shown about the activity space and the furniture layout for UD. The bathroom were shown about the space for the entrance, the internal activitiy space and the arrangement of the sanitary fixture. Implications : By comparing and analyzing through type classification, it was found that universal design can be applied to all rooms. Therefore, it is expected that the UD will be activated in all rooms of the accommodation.