• Title/Summary/Keyword: 감성적

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The Effect of Perceived Customer Orientation to Emotional Presence, Commitment and Customer Satisfaction in E-Learning (e-learning에서 고객지향성에 대한 지각이 감성적 실재감과 학습몰입 그리고 고객만족에 미치는 영향)

  • Lee, Jun-Youb
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.139-146
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    • 2012
  • The emotional factor has not been focused in e-learning studies. But the emotions of student are very important in e-learning because it is a self-regulated learning. This study is focused on the emotional factor in e-learning. This study examines the effect of perceived customer orientation to emotional presence, commitment and customer satisfaction in e-learning. The results of this study showed that the perceived customer orientation effect to the commitment about the learning and the customer satisfaction in e-learning.

A Study on Correlation between Bidding Price Design Emotive Factors in Web-based Sales Auction (Web-based Sales Auction시 입찰가와 디자인 감성 요소와의 상관관계에 대한 연구)

  • 이은종;권오병
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2000.04a
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    • pp.400-406
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    • 2000
  • 인터넷 비즈니스의 가장 성공적인 모델로 평가받고 있는 경매사이트에 대한 감성적이고 정보디자인적인 평가를 통해 감성적 디자인 요소가 입찰 가격에 미치는 관계를 분석하였다. 이를 위하여 먼저 입찰가격에 디자인 요소가 영향을 미칠 수 있는 모델을 살펴보고 경매사이트에 대한 감성적 디자인 속성을 정의하여 정보디자인 속성 매트릭스를 제작하였다. 또한 여러 가지 평가속성을 선정하고 이를 평가하여 입찰가에 미치는 감성적 디자인 요소와의 관계를 밝혔다.

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User's Emotional Experience Through the Retro Content Trend: A Case Study on the Answer me 1994 (Retro(복고) 콘텐츠 트렌드(Trend)를 통해 살펴본 사용자의 감성적 경험연구: <응답하라 1994>를 중심으로)

  • Shin, Dong-Hee;Kim, Tae-Yang
    • The Journal of the Korea Contents Association
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    • v.14 no.4
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    • pp.123-134
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    • 2014
  • Recently, the retro content emerges one of the highest topics in the cultural content area. This retro content has been exponentially expanded through the series of and the success of the series highlights the importance of content that can cause user's emotional experience. Along the line, this research tries to know how the retro contents draw user's emotional experience beyond the role of just user's recall for the past through the Answer me 1994 syndrome. As the result of factorial analysis for the user's emotional experience, five factories were classified: the emotional experiences by music, item, sensory, story and actors exposed in the drama. Also, the five emotional experience factories influence the relations between the viewers and retro content. Specifically, the factories for the emotional experiences are statistically significant to the viewer's satisfaction. They significantly influence the viewer's trust and attachment for the retro content as well. The influence for the emotional experience factors which affect to viewer's satisfaction are music, item, sensory, story, and actors in order. The influence on the trust about the retro content are music, sensory, story, item in order. On the other hand, the emotional experience by actors are not significantly affect to the trust for the retro content. Lastly, The influence for the attachment about the retro content are music, item, actors, sensory, and story in order.

Holistic Thinkers' Attitude toward the Emotional Ads. : Focused on Hotel Brands' Extension Ads. (종합적 사고자의 감성적 광고에 대한 태도 : 호텔 브랜드확장광고를 중심으로)

  • Kim, Gwi-Gon;Do, Hyun-Ok
    • Journal of Digital Convergence
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    • v.10 no.3
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    • pp.179-189
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    • 2012
  • The purpose of this study examines the influence of brand concepts(symbolic vs. functional) and thinking styles(holistic vs. analytic) on the attitude toward extension ads.(rational/emotional) and product. The moderating effect of thinking styles was also tested. The results of this study are as follows: I) Brand concepts of parent brand had a significant effect on the attitude toward extension ads.(symbolic: no differences between rational and emotional ads., functional: rational ads. > emotional ads.) and extension product. 2) Thinking styles of consumers also did.(holistic: no differences between rational and emotional ads., analytic: rational > emotional ads.) and extension product. 3) The moderating effect of thinking styles was(rational ads.: symbolicfunctional).

Market Segmentation Based on Emotional-utilitarian Motivation - Focused on Specialty Coffee Shops - (감성적-유용적 동기에 따른 커피전문점 시장세분화)

  • Kim, Ju-Yeon;Ahn, Kyung-Mo
    • Culinary science and hospitality research
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    • v.16 no.5
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    • pp.103-117
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    • 2010
  • This study investigated emotional-utilitarian motivation to visit a coffee shop and segmented the market based on motivational factors realizing that coffee is considered as emotional and utilitarian goods in reality. As a result of market segmentation, three groups were identified: emotional consumers, utilitarian consumers, and passive consumers. Choice attributes of visiting a coffee shop according to each group were found to be significantly different. Firstly, emotional consumers highly perceived the importance of the emotional factors such as 'coffee taste and mood', 'special coffee', 'clean space' and also the utilitarian factors such 'price benefit', 'internet access,' etc. Therefore, emotional consumers could be utilitarian one at the same time. On the other hand, utilitarian consumers were highly aware of the importance of 'independent space available for a group meeting', 'degrees of being crowded', and 'facilities such as a bathroom and smoking area.' As for the demographic and the behavioral factors of having coffee, only gender, types of coffee, time and places have a significant relation.

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Emotional Characteristics of Materiality Expressed on Peter Zumthor's Projects (피터 줌터의 건축에 나타나는 물성의 감성적 표현 특성 분석)

  • Lyu, Ho-Chang;Kim, Suk-Young
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.157-165
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    • 2017
  • Even though the importance of emotional aspects in design has been discussed and researched actively, researches mainly focusing on the emotional aspects expressed through architectural materials have been rare. Thus, Previous researches were investigated to draw typical categories to express emotional characteristics through architectural materiality. Case study shows Zumthor's practical methodologies in these state: tectonic expression with creative tectonic methods and local residents' voluntary-participation in construction; enhancement of intimate emotional ties with the local heritage through the usage of local materials and traditional construction techniques; coexistence of past and present materials, and showing the change of materiality via weathering; activation of synesthesia by touching multiple senses; sustainability by using environment friendly materials and construction methods. The results can be hopefully helpful to future researches related to emotional aspects on spatial design.

The Role of the Storytelling in Emotional User Interface (스토리텔링을 통한 인터페이스의 감성적 접근 -스토리텔링을 통한 휴대폰 메뉴 인터페이스의 개선 방안)

  • Hwang, Sin-Woong;Lee, Sun-Ah;Sohn, Young-Woo
    • 한국HCI학회:학술대회논문집
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    • 2009.02a
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    • pp.1101-1108
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    • 2009
  • 산업의 각 분야에서 사용자에 대한 감성적 접근이 중요시되어 가는 추세 속에서 본 연구는 인터페이스 디자인에 스토리텔링을 적용시킴으로써 사용자들의 감성적 경험에 대한 새로운 개선 방안을 제시하고 검증 하고자 하였다. 80명의 사용자들을 대상으로 연구한 결과 사용자들은 스토리텔링을 적용한 인터페이스에서 더 많은 감성적 경험을 하는 것으로 나타났다. 또한 스토리텔링을 적용한 인터페이스에 대해 더 높은 만족도와 사용 편리성을 표시하였다. 그리고 이러한 결과는 사용자의 감성 강도에 따라 다르게 표현되었는데, 감성 강도가 높은 사용자들은 스토리텔링을 적용한 인터페이스에서 감성 강도가 낮은 사용자들에 비해 더 강한 감성적 경험을 하고 더 높은 수준의 만족도를 표시하는 것으로 나타났다.

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The Influence of Color on Emotional Response to Pictures (색조가 이미지의 내용에 대한 감성적 반응에 미치는 영향)

  • Park, Jong-Min;Park, Jin-Yung;Chung, Eun-Vit;Suk, Hyeon-Jung;Jeong, Sang-Hoon
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2007.05a
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    • pp.31-34
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    • 2007
  • 본 연구에서는 동일한 이미지에서 유도되는 감성적 반응이 색채의 변화에 영향을 받는가에 대하여 살펴보았다. 특히, 이미지의 어의(semantic) 내용에 전형적으로 연상되는 색채와 상반되는 색(보색)이 색조로 적용될 경우, 이미지에 대한 감성적 반응에 변화가 나타나는가에 중점을 두어 진행하였다. 이를 위해 기쁨(Pleasure)과 각성(Arousal)으로 이루어진 감성 축의 각 사분면에 해당하는 감성 이미지들을 International Affective Picture System(IAPS)에서 5장씩 추출하여 이 미지 자극으로 활용하였다. 선택된 이미지는 내용과 전형적으로 연상되는 색, 보색, 그리고 무채색 톤으로 실험에 사용하였으며 각 이미지에 대한 기쁨과 각성에 대한 감성적 반응은 Self Assessment Manikin(SAM)을 활용하여 측정하였다. 실험 결과 이미지의 내용에서 전형적으로 연상되는 색채의 보색이 이미지의 색조로 적용될 경우 감성적 반응이 소극적으로 나타나는 결과가 관찰되었다.

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A Study on the Emotional Value Perception and Post Adoption Behavior of Mobile Service (모바일 서비스의 감성적 가치인식과 후기수용행동 요인 연구)

  • Lee, Sang-Ho;Kim, Young-Berm;Kim, Jai-Beom
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.237-245
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    • 2012
  • This study deals with the influencing factors for satisfaction and the emotional value perception of mobile voucher service user. Thus researcher examined a structural equation modeling methodology of the paths within word of mouth, satisfaction, and other exogenous variables (economic/rational value, trust, joyfulness, innovativeness). As a result of this study, First, it was confirmed that the emotional value, and innovativeness affected user's trust for coupon service and joyfulness for using mobile voucher. Second, it was confirmed that trust and joyfulness affected user's satisfaction and word of mouth activities. Therefore, in cases of utilizing the emotional appeal of mobile voucher as part of a marketing tool, corporate can maximize efficiency by using their mobile voucher service & event from the point of view of customer's satisfaction & voluntary word of mouth. Researcher's consideration is that this paper's theoretical and practical contribution point is the propose of the one of the post adoption model with the quantitative study of the mobile voucher service user's emotional perception in the initial development stages of high-tech industry.

Impact of Empathic Concern and Appeal Type on Responses to Campaign for Helping (돕기 캠페인에서 공감적 관심과 소구 유형이 미치는 영향에 관한 탐색)

  • Lee, Seungjo;Jeong, Daun
    • Science of Emotion and Sensibility
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    • v.17 no.2
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    • pp.25-34
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    • 2014
  • The current study investigates the impacts of empathic concern, as a personal trait, and rational/emotional appeal on responses over the campaigns to help the disabled. Empathic concern is an emotional personality known as strongly activating altruistic motivations. The experiment proceeded at two stages that in the first stage, the personal disposition was measured and in the second stage, the condition of appeal type was presented. Thus, the whole experimental design was empathic concern(2) ${\times}$ appeal type(2) on attitudes and behavioral intention. Individuals high in empathic concern showed higher ratings, compared to people low, on attitudes and behavioral intention in the condition of rational appeal. The difference between high and low empathic concern in the condition of emotional appeal was small.