• Korean Journal of Occupational Health Nursing
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• v.26 no.4
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• pp.261-272
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• 2017

Purpose: The study aimed to identify factors influencing work-life balance in female service workers. Methods: A cross-sectional descriptive study was conducted with an online survey of 234 service workers using volunteer panels. Data were collected using a self-administered questionnaire from July 16 to 24, 2017. Major variables included work-life balance, resilience, emotional intelligence, job stress, and fatigue. Using the SPSS 24.0 program, descriptive statistics, t-test, ANOVA, correlation analysis, and multiple regression analysis were conducted. Results: The mean score of the work-life balance level of female service workers was $2.9{\pm}0.85$ on a total score of 6. A multiple regression analysis revealed that smoking, resilience, job stress and fatigue were statistically significant factors in the model (p<.001), with an explanatory power of 50.3%. Emotional intelligence was not significantly associated with work-life balance. Conclusion: The level of work-life balance was considerably low in female service workers. This study suggests that nursing interventions to enhance work-life balance are required at both the individual and organizational levels.

• Korean Journal of Occupational Health Nursing
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• v.25 no.3
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• pp.216-226
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• 2016

Purpose: This study was to examine the influences of working conditions and health status on absence due to sickness in health and medical related workers. Methods: Data from the Third Korean Working Condition Survey was used. Study participants included 929 workers who have been working in the medical and healthcare fields. Descriptive analysis, independent t-test, ${\chi}^2$ test, Fisher's exact test and logistic regression analyses were performed using SPSS 21.0 statistical program. Results: Absence due to sickness was found in 7.8% of health and medical related workers. Absence due to sickness differed significantly depending on monthly income, company size, work-related musculoskeletal risk factors, job control, physical health problems and subjective health status would be important factors affecting absence. Conclusion: This study provides evidences that predictors of absence due to sickness in workers of medical and healthcare fields are identified. Therefore, we need the active support for health care service promotion and prevention for predictors of absence due to sickness.

• Research in Community and Public Health Nursing
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• v.15 no.4
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• pp.566-576
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• 2004

Purpose: The study was to determine variables related to the depressive impact of emotional labor among workers. Method: 443 respondents were surveyed through the NIOSH generic job stress questionnaire from December 1st through December 30th, 1999. Results: 1. Employment type and job insecurity showed a significant relationship with developing depression, load and role ambiguity. 5. Intervention programs and effective communication networks are needed to help workers cope with their job stress in a positive manner. Conclusions: First, given the correlation between the frequency of avoiding tactics and depression levels, an intervention program is needed to help workers cope with their job stress in a positive manner, Lastly, because role ambiguity was one of the main causes of depression among workers who perform emotional labor, establishing an effective communication network is important to make communication flow within the workplace clear and open.

• Korean Journal of Occupational Health Nursing
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• v.24 no.3
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• pp.194-203
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• 2015

Purpose: This study examined relations between perceiving a calling and job satisfaction in probation officers. Additionally, multiple mediator model was run to examine the mediating effect of work meaning and career commitment in the relations of perceiving a calling and job satisfaction. Methods: Four factors (job satisfaction, perceiving a calling, work meaning, career commitment) were measured with Likert scales. Data collection was conducted from Aug. 1 to Sept. 20, 2014 using self-report questionnaires. Participants (211 probation officers) were selected from 7 probation offices and 1 Juvenile Training School in Seoul of South Korea. Collected data were analyzed using SPSS/WIN 21, AMOS 21, and Sobel test. Results: The study result was as followings. 1) Job satisfaction was influenced by perceiving a calling, work meaning and career commitment. 2) Results indicated that work meaning and career commitment fully mediated the relation between perceiving a calling and job satisfaction. Conclusion: The results of this study indicate that improving job satisfaction and mental health in probation officers is necessary to implement concerning work meaning and career commitment program at the organizational level.

• Journal of Korean Academy of Nursing
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• v.40 no.6
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• pp.882-891
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• 2010

Purpose: This study was designed to identify burnout and factors influencing burnout in contingent nurses. Methods: A cross-sectional design was conducted with a sample of 228 contingent nurses randomly selected from 25 general hospitals in Korea. The tools used for this study were scales measuring burnout (8 items), job stress (8 items), job satisfaction (9 items), self efficacy (9 items), organizational commitment (9 items), empowerment (9 items), autonomy (7 items) and social support (8 items). The data were analyzed using SPSS 15.0 employing Pearson correlation coefficients and multiple regression analysis. Results: The mean score for burnout in contingent nurses was 3.05 points. Factors influencing burnout in contingent nurses were identified as job stress (${\beta}$=.40), satisfaction level with current ward (${\beta}$=-.25), organizational commitment (${\beta}$=-.21), job satisfaction (${\beta}$=-.19) and empowerment (${\beta}$=-.16). These factors explained 65.0% of burnout reported by contingent nurses. Conclusion: The results indicate which factors are major factors influencing burnout in contingent nurses in general hospitals. Therefore, these factors may serve as predictors of burnout in contingent nurses.

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.31 no.1
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• pp.31-37
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• 2021

Objectives: The purpose of this study was to evaluate the level of workplace violence experienced by taxi drivers and identify the affected factors. Methods: Two hundred twelve taxi drivers were investigated for general characteristics and workplace violence was evaluated using K_WVSⓇ13. The data was collected from July to October 2020 through questionnaires. It was analyzed using t-test and ANOVA with SPSS WIN23.0. Results: Most of the taxi drivers were elderly and suffered from long hours of labor and low wages. After evaluating four sub-factors of workplace violence, 'psychological and sexual violence from customers', 'psychological and sexual violence from customers, supervisors, and coworkers' and 'physical assault from customers/supervisors/coworkers' were judged as risks. For 'psychological and sexual violence from customers, supervisors, and coworkers', the mean score by age was significantly higher for workers in their 70s or older and those with 30 years of experience compared to other age groups. In the case of 'psychological and sexual violence from customers', sales taxis were significantly higher than private taxis. Conclusions: It is necessary to develop a workplace violence prevention program suitable for the characteristics of taxi drivers in order to manage their physical and mental health. When establishing such a program, business type, age, and experience must be considered.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.11
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• pp.662-671
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• 2018

This study was designed to investigate the impact of stress coping ability and recovery resilience on nurses' retention intent in medium-sized hospitals. For this descriptive study, a survey was conducted with 265 nurses from 5 medium-sized hospitals with over 150 sickbeds located in G and I province; the data were collected from May 19 to May 25, 2018. The collected data were analyzed by t-test, ANOVA, Pearson's correlation coefficients, and multiple regression. The average score was $2.55{\pm}0.25$ for stress coping ability, $3.47{\pm}0.49$ for recovery resilience, and $2.59{\pm}0.29$ for retention intent. Retention intent was positively correlated with stress coping ability (r=0.285, p<0.01) and recovery resilience (r=0.457, p<0.01). The factors affecting retention intent were gender (${\beta}=0.117$, p=0.027), job satisfaction (${\beta}=0.345$, p<0.001), stress coping ability (${\beta}=0.142$, p=0.008), and recovery resilience (${\beta}=0.238$, p<0.001). Furthermore, the model explained 37.8% of the retention intent (F=11.686, p<0.001). In conclusion, effective strategies for improving job satisfaction, stress coping ability, and recovery resilience for nurses need to be developed and investigated.

• Journal of Digital Convergence
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• v.13 no.10
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• pp.415-424
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• 2015

This study was done to identify the influence of emotional labor, job stress and burnout on somatization of nurses live in convergence era. The participants were 387 nurses in D hospital. The average mean score for emotional labor was 3.25, occupational stress was 3.60, burnout was 3.10, and somatization was 2.18. For relations with general characteristics, there was a statistically significant difference in somatization according to age, marital status, educational level, work unit, total clinical career, present department career, position, monthly salary, shift and job satisfaction. Somatization was found to be in a significant positive correlation with emotional labor, occupational stress and burnout. As a result, factor influencing somatization was burnout. This predictor accounted for 29.6% of variance in somatization. The findings of this study showed that burnout was major influencing factor on somatization of nurses. Therefore, it is necessary to develop strategies that can reduce somatization by controlling burnout.

• Research in Community and Public Health Nursing
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• v.29 no.3
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• pp.267-278
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• 2018

Purpose: This study is to investigate working conditions including job stress among visiting nurses in public health centers in Korea. Methods: An social network based mobile survey was conducted in May 2017 (N=936, response rate: 47.0%). Results: The visiting nurses in this study had their average total career as a nurse is 13.7 years. The 68.3% of them were employed in an indefinite term, 17.0% were hired in a fixed term, and 11.0% came from outsourcing. They responded as high job-stress level including inadequate compensation (71.22/100) and job demands (71.91/100). They experienced down-talk (63.4%), swearwords (32.9%), being made a dirty face (39.9%), sexual jokes (30.8%), or being likened or evaluated with their appearance sexually (14.3%). Among the causes of job related conflicts and discrimination, deprived salary level was the most frequent reason (83.4%). The conflicts and discrimination were incurred by government officers (52.4%). There were no significant differences in overall job stress, emotional labor, organizational commitment, violence, and discrimination experience based on their employment types. Conclusion: The differences in working conditions among the non-regular nurses were trivial, and their overall working conditions were poor. It is necessary to improve non-regular nurses' working conditions in order to make up the limitations of the Korean healthcare system which is centered on hospitals.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.11
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• pp.4844-4851
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• 2011

This study seeks to measure the level and root causes of occupational and interpersonal conflicts between nurses and nurse aids against hospital doctors, in order to help increase motivation of both groups in their workplace and enable more effective nursing care to patients. 271 nurses and nurse-aids working in small- and medium-sized hospitals were therefore given a series of surveys on topics such as conflicts with doctors, communications, cause of conflicts and solutions. Analysis of the survey result shows that both nurses and nurse-aids share relatively similar level and causes of conflicts in their place of work; however, nurse-aids felt more stress when their responsibilities seem to be duplicated or blurred from those of doctors and nurses. When conflicts actually occur with doctors, both groups would first try to avoid it one way or another. Then, nurses would make others cave in or file complaints through union, while nurse aides would seek help from supervisors or try to meet them half way.