• 한국산학기술학회논문지
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• 제19권4호
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• pp.374-382
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• 2018

본 연구는 입원환자의 간호요구도와 간호만족도의 차이를 줄이고 간호만족도에 영향을 줄 수 있는 의사소통 유형을 파악하며, 간호요구도와 간호만족도의 관계에서 의사소통에 대한 매개효과를 확인하여 간호서비스 향상을 위한 기초자료로 활용하고자 시행되었다. 본 연구는 IRB 승인 후 대학병원 입원환자 180명을 대상으로 설문지를 통해 자료가 수집되었다. 자료수집 기간은 대상으로 2017년 4월부터 6월까지 이었고, SPSS 22.0 통계 프로그램을 통해 자료분석을 수행하였다. 연구결과 대상자가 인지하는 간호사 의사소통 유형은 $3.88{\pm}0.52$점이었고, 대상자가 인지하는 간호요구도 $3.93{\pm}0.55$점으로 간호만족도 $3.74{\pm}0.58$점에 비해 유의하게 높았다. 대상자의 간호요구도는 입원병실에 따라 간호사 의사소통과 간호만족도의 유의한 차이를 나타내었고, 간호사 의사소통와 간호요구도(r=.286, p<.001), 간호사 의사소통과 간호만족도(r=.524, p<.001), 간호요구도와 간호만족도(r=.488, p<.001)에서 유의한 정적인 관계를 나타내었다. 입원환자가 인지하는 간호요구도와 간호만족도의 관계에서 간호사 의사소통은 부분매개효과가 있었다(Sobel test Z=2.450, p=.014). 이상의 결과를 토대로 간호사를 위한 지속적인 의사소통 강화교육 프로그램개발과 입원병실의 사생활보호를 강화하고 환자와 간호사가 의사소통을 충분히 할 수 있도록 간호인력을 충분히 확보하려는 노력이 필요하다.

• 한국직업건강간호학회지
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• 제32권4호
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• pp.185-194
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• 2023

Purpose: This study aimed to prepare basic data for the development of a nursing intervention program to improve nursing performance by identifying the factors affecting nursing performance in an integrated nursing care service ward. Methods: Participants were 166 nurses who had worked for more than six months in the integrated nursing care service wards of three general hospitals located in B city. Data were collected from July 15 to August 30, 2022 using structured questionnaires and analyzed by T-test, ANOVA, Scheffé test, Pearson's correlation coefficients and multiple linear regression using the IBM SPSS/WIN 25.0 statistical program. Results: Factors affecting the nursing performance of participants were age (β=.58, p<.001), positive psychological capital (β=.41, p<.001), and social support (β=.28, p<.001). The total explanatory power of these variables for nursing performance was 55.8%. Conclusion: The results of this study suggest the need for programs that improve psychological capital and social support while considering nurse's age to enhance their performance in nursing integrated service wards.

• 가정∙방문간호학회지
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• 제2권
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• pp.52-59
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• 1995

This Study was done to examine the home health care service provided by home care nurses and the level of client satisfaction. Data were collected from 60 clients who received services from a home care center. The tool for measurement of satisfaction was composed 13 items and was 3 score scale. The results of this study are summarized as follows ; 1. By the disease pattern, subjects were distributed into cardiovascuvr disease(73.5%), digestire disease(10.2%), endocrine disease (6.1%), Senile dementia(6.1%) and the others(4.0%). 2. By the disease pattern, provided home health care services were follows; In cardiovascular disease and digestire disease, direct nursing service, education and physical assessment were provided every time. In senile dementia, direct nursing services were mainly provided and transfer and medication were rarely provided. 3. The level of satisfaction on provided home health services was high; mean score was 2.4 out of 3.

• 한국콘텐츠학회논문지
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• 제19권7호
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• pp.609-627
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• 2019

본 연구의 목적은 치매주간보호센터를 이용하는 치매노인의 서비스 만족도와 서비스 경험의 의미를 탐색하는 것이다. 본 연구는 방법론적 트라이앵귤레이션 연구로, 1:1 면접조사를 위한 대상자는 67명의 치매노인이었고 포커스 그룹 인터뷰 대상자는 15명의 치매노인이었으며 모든 대상자는 치매주간보호센터 이용자 였다. 서비스이용 만족도 조사 노인들의 평균 연령은 $79.95{\pm}5.90$세 였고, 포커스 그룹 인터뷰 조사 대상 노인들의 평균 연령은 $80.07{\pm}5.78$세 였다. 서비스영역별 서비스 만족도의 평균 점수는 $2.86{\pm}0.41{\sim}2.96{\pm}0.30$였다. 최저 점수 영역은 '도움과 보조'였고, 가장 만족도 점수가 높았던 영역은 '음식과 환경'이었다. 57개 서비스 관련 질문 중 14개 질문 영역에서 만족도 점수는 3점 만점이었다. 질적 자료의 내용분석결과에 따르면, 치매주간 보호센터의 경험은 '상호존중과 이해', '참여의 즐거움과 속상함' 등 20개 주제와 35개 하위 주제로 서술되었다. 전체 만족도 점수는 높았고 치매주간보호센터에 대한 경험은 대부분이 긍정적으로 서술되었다. 따라서 경증 치매노인을 위한 치매전문주간보호센터 이용 확대와 확충이 적극적으로 권장되어야한다.

• 간호행정학회지
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• 제9권1호
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• pp.31-40
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• 2003

Purposes : The purpose of this study is to analyze the correlation among Expectations, Performance-Perception, Willingness of reuse of hospital. Methods : The subjects of this study were 120 patients who were admitted in the hospitals over 1 week in Pusan. The data was collected by self-reporting questionnaires from Oct. 16th, to Nov. 5th, 2001. The data were analysed by SPSS/PC package using frequency, percentage, mean, standard deviation, Pearson's correlation coefficient. Results : The results were as follows; 1) The mean score of Expectation was 3 and over. The highest item was 'equal treatment' and the lowest was 'safety in transaction'. 2) The mean score of Performance-Perception was 4 and under. The highest item was 'nurse' attractive appearance' and the lowest was 'equal treatment', 'kindness and etiquette'. 3) The mean score of Willingness of reuse was 3.11. 4) There was a statistical significance of the difference between Expectations and Performance-Perception. The highest difference item was 'equal treatment', and then the lowest difference item was 'working environment arrangement/order'. 5) There were statistically significant positive correlation among Expectations, Performance-Perception, and Willingness of reuse. The highest correlation was 0.89 between Performance-Perception and Willingness of reuse. Conclusions : Nursing managers have to develop nurse training programs for improving of patient's performance perception on nursing service.

• 간호행정학회지
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• 제21권3호
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• pp.287-296
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• 2015

Purpose: Purpose of the study was to investigate task performance, importance, knowledge, and level of job stress and job satisfaction of nurses working in a hospital with no family or family paid auxiliary caregivers. Methods: Participants were 119 nurses working in hospitals with no guardians. The questionnaire contained 488 items: general characteristics, performance, importance, knowledge of nursing tasks, job stress and job satisfaction. Data were analyzed using descriptive statistics and Pearson correlation coefficients with SPSS/WIN 21.0. Results: Most frequently performed nursing tasks were patient nursing management and information management. Nursing tasks perceived as most important were medication and transfusion and nursing tasks with the highest knowledge were also medication and transfusion. Nursing task (subcategory) most frequently performed was oral medication. Nursing task (subcategory) perceived as most important was mental status observation and nursing task (subcategory) with the highest knowledge was vital sign check. Nurses' job stress was significantly associated with job satisfaction. The mean scores for nurses' job stress and job satisfaction were low. Conclusion: The results indicate that nurses working in hospitals with no guardians perform daily living assistance services more often than previously, and nurses need to be prepared to do these tasks.

• 가정∙방문간호학회지
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• 제24권1호
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• pp.14-22
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• 2017

Purpose: To study aimed to examine the impact of the Nursing and Care=giving Integrated Service on nursing work performance, nurse' job satisfaction, and patient safety. Methods: A total of 66 nurses were selected as participants, comprising 30 nurses working in Nursing and Care=giving Integrated Service hospital ward, and 33 nurses working in a general hospital ward with a similar patient and disease group and distributed moderately. For data analysis, t-tests, ANOVA, and $X^2$ tests were conducted. Results: Nursing work performance in the Nursing and Care=giving Integrated Service ward was higher than that in the general hospital ward, but this difference was not statistically significant. Conversely, job satisfaction was lower among nurses in the Nursing and Care=giving Integrated Service ward, although again the difference was not significant. However, the Nursing and Care=giving Integrated Service ward had a significantly lower rate of safety-related accidents in patients compared to the general hospital ward. Conclusion: In order to expand and improve patient safety and other aspects of the Nursing and Care=giving Integrated Service, there is a need to establish a mediation strategy for increasing nurses' work performance and job satisfaction.

• 중환자간호학회지
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• 제14권3호
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• pp.50-61
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• 2021

Purpose : This study aimed to identify the moderating and mediating effects of resilience on the relationship between role conflict and job satisfaction among nurses working in a comprehensive nursing care service ward. Methods : Participants were 130 comprehensive nursing care service ward nurses from four hospitals. Data were collected using structured questionnaires and analyzed by t-test, ANOVA, Scheffe test, Pearson correlation coefficients, and hierarchical multiple regression analysis, using SPSS 25.0. The mediating effect of resilience on the relationship between role conflict and job satisfaction was analyzed using multiple regression analysis according to Baron and Kenny's procedure. Results : Statistically significant negative correlations were found between role conflict and resilience (r=-.25, p<.007) and between role conflict and job satisfaction (r=-.38, p<.001). A significant positive correlation was found between resilience and job satisfaction (r=.54, p<.001). A partial mediating effect of resilience was found between role conflict and job satisfaction (Z=-2.53, p=.012) but no moderating effect was found. Conclusion : To improve the job satisfaction of comprehensive nursing care service ward nurses, interventions for alleviating role conflict and improving resilience as well as evaluations of the two variables are necessary.

• 한국융합학회논문지
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• 제12권1호
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• pp.353-360
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• 2021

본 연구는 간호사의 행복감, 임상간호인성 및 직무만족도와의 관계를 파악하고 직무만족도 영향요인을 확인하여 임상 현장에서 간호서비스의 질 향상과 간호사의 직무만족도 향상을 위한 프로그램의 개발의 기초자료를 제공하고자 시도되었다. 연구의 대상자는 M시 소재 2곳의 병원에 근무하는 간호사로, 자료 수집은 2020년 4월 27에서 5월 11일까지였다. 수집된 자료는 SPSS WIN 23.0 program을 활용하여 분석하였다. 연구결과 대상자의 직무만족도에 미치는 영향요인을 분석한 결과 행복감이 영향력을 나타내었으며, 설명력은 20.4%였다. 결론적으로 간호사의 행복감을 향상시키고 직무만족도를 향상시킬 수 있는 구체적이고 체계적인 프로그램을 개발하는 것이 필요하다고 사료된다.

• 간호행정학회지
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• 제7권3호
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• pp.439-446
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• 2001

The purpose of this study was to identify the relationship of nursing service satisfaction and nurse's nursing activity styles in a hospital settings. The subjects of this study were 150 admitted patients in a hospital. The data was collected with Nursing Service Satisfaction Scale developed by Tomas(1996) and modified Nurse's Nursing activity styles Scale developed by Coeling(1993). The results were as follows: 1. The mean score for the level of nursing service satisfaction was 65.00(SD=14.10). The mean score for subcategories of nurse's nursing activity styles were as follow; work difficulties management 9.47(SD=2.02), effective work attitude 23.53(SD=3.14), interpersonal relationship 48.82(SD=6.18), keep regulation 23.24(SD=3.62), professional values 48.28(SD=5.27), and professional development 24.41(SD=3.07). 2. The correlations of nursing service satisfaction and subcategories of nurse's nursing activity styles were revealed a positive significant correlation; work difficulties management(r=0.17, p=0.03), effective work attitude(r=0.44, p=0.00), interpersonal relationship(r=0.51, p=0.00), keep regulation(r=0.44, p=0.00), professional values(r=0.31, p=0.00), professional development(r=0.30, p=0.00). 3. Stepwise multiple regression analysis revealed that the most powerful predictor of nursing service satisfaction was effective interpersonal relationship. A combination of effective work attitude, work difficulties management account for 38% of the variance in nursing service satisfaction of the patient in a hospital. In conclusion, this study revealed that the effective work attitude, interpersonal relationship, and work difficulties management in nursing activity were important factors to improve the level of nursing service satisfaction.