• Title/Summary/Keyword: 간호사만족도

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Comparison of Expectation-Perception between Patient and Nurse on Nursing Care Service in Comprehensive Nursing Care Wards (간호간병통합서비스 병동의 간호서비스에 대한 환자-간호사 인식도 비교)

  • Yoon, Ho Soon;Lim, Ji Young;Kang, Min Jin
    • The Journal of the Korea Contents Association
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    • v.17 no.3
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    • pp.507-522
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    • 2017
  • The aim of this study was to compare perception between patient and nurse on comprehensive nursing care service using SERVQUAL model. To accomplish this goal, the 5 gaps of expectation-perception on comprehensive nursing care service was analyzed. The subjects were 192 nurses and 321 patients who admitted in comprehensive nursing care service wards. As results, patient's satisfaction was higher than patient's expectation and also nurse's performance. Therefore, we found that comprehensive nursing care service would contribute to perform holistic nursing care services in the future. To develop comprehensive nursing care service system sustainably, it needs continuous measurement of patient's expectation and satisfaction using conceptual model of this study.

Relationship of Job Stress and Job Satisfaction by Types of Nurses' Leisure Activities (간호사의 여가활동 유형에 따른 직무스트레스 및 직무만족도의 관계)

  • Noh, Ju-Ran;Choi, Eun-A
    • Journal of Digital Convergence
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    • v.16 no.1
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    • pp.207-215
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    • 2018
  • The purpose of this study is to investigate the relationship of job stress and job satisfaction according to leisure activity type of nurses. The subjects were from August 1, 2017 to August 15, 2017 for nurses working in general hospitals in B, K city. Data were analyzed by frequency, percentage, mean and standard deviation, t-test, ANOVA, and Pearson's Correlation coefficient. Job stress was slightly lower than the middle level and job satisfaction was slightly higher than the middle level. Job stress was negative correlated with the number of leisure activities per week in types of leisure activity, and job satisfaction was not related. In conclusion, in order to reduce job stress of nurses, it is necessary to increase the number of leisure activities per week and further study is needed for various nurses in a wide area.

A Study on the Job Satisfaction of Nurses Experiencing Clinical and Clinical Trials (임상과 임상시험을 경험한 간호사의 직무만족에 관한 연구)

  • Kang, Cheon-Kook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.1
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    • pp.604-611
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    • 2020
  • This study was undertaken is to improve the working conditions by improving the job satisfaction of clinical research nurses and clinical nurses involved in and conducting clinical trials. The survey was conducted from November 6 to December 6, 2017 for 100 nurses working in Seoul and Gyeonggi-do. The accumulated data were analyzed by frequency analysis, reliability verification, and t-test using the SPSS program. Our results reveal that job satisfaction was higher for clinical nurses (2.94 ± 0.609 points) as compared to clinical research nurses (2.89 ± 0.620 points). Also, the satisfaction level of salary received was higher amongst the clinical nurses than the clinical research nurses. Furthermore, although career decision was relatively lower for the clinical nurse than the clinical research nurse, the importance of job performance and job stability ranked high. Considering importance of the role of clinical research nurses in clinical trials, it is necessary to enhance their job satisfaction by improving the clinical trial environment such as appropriate treatment and professional role, and the working environment including remuneration, professional status, and administrative work to establish their jobs.

Effects of Job Stress, Self-Efficacy, and Mindfulness on Job Satisfaction according to MBTI Personality of Nurses (간호사의 MBTI 유형에 따른 직무스트레스, 자기효능감, 마음챙김이 직무만족도에 미치는 영향)

  • Kim Hyang Mi;Park Meera
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.5
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    • pp.173-180
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    • 2024
  • The purpose of this study was to investigate the effects of job stress, self-efficacy, and mindfulness on job satisfaction according to the MBTI type of nurses. The subjects of this study were 163 nurses working in medical institutions across the country, and data were collected from March 28 to April 20, 2024 through online (Google) questionnaires. MBTI preference indices were introvert type (I), sensory type (S), emotional type (F), and judgment type (J). In MBTI's four psychological function types, SF type was the most, SJ type was the most in MBTI's four psychological temperament types, and ISFJ type was the most in MBTI's 16 personality types. In this study, job satisfaction had a negative correlation with job stress, and self-efficacy and mindfulness had a positive correlation. As a result of this study, the factors affecting job satisfaction were job stress and self-efficacy, and the explanatory power was 43.6%. In order to improve the job satisfaction of nurses, it is necessary to develop stress management and self-efficacy enhancement programs and verify them.

The Mediating Effect of Nurse's Communication on the Relationship between Nursing Needs and Nursing Satisfaction in hospital patients. (입원환자가 인지하는 간호요구도와 간호만족도의 관계에 영향을 미치는 간호사 의사소통 매개효과)

  • Choi, Un Jong;Kang, Ji Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.4
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    • pp.374-382
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    • 2018
  • This study aimed to identify the mediating effect of nurse's communication on the relationship between nursing needs and nursing satisfaction in hospital patients. After IRB approval, this study was performed by administering questionnaires to 180 university hospital patients between April and June, 2017. Collected data were analyzed with SPSS 22.0. The average score of nurse's communication, nursing needs, and nursing satisfaction were $3.88{\pm}0.52$, $3.96{\pm}0.55$, and $3.74{\pm}0.59$ out of 5, respectively. There were significant differences in educational and therapeutic needs versus satisfaction. As for nurse's communication and nursing satisfaction, there were significant differences by patient's room. There were positive correlations among nurse's communication and nursing needs (r=.286, p<.001) as well as nurse's communication and nursing satisfaction (r=.524, p<.001), In addition, there were positive correlations between nursing needs and satisfaction (r=.488, p<.001). Nursing communication had a partial mediating effect between nursing needs and satisfaction, which showed significance in Sobel's test (Z=2.450, p=.014). Therefore, it is suggested that a continuous program for strengthening communication of hospital nurses is needed.

Change nursing college students' problem solving ability, nurses' image and leadership after management clinical practice (간호대학생의 관리실습 전후 문제해결능력, 간호사 이미지, 리더십 변화)

  • Lee, Jin-Hee
    • Journal of the Korean Applied Science and Technology
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    • v.35 no.1
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    • pp.122-130
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    • 2018
  • The purpose of this study was to identify the nursing college students' problem solving ability, nurses' image and leadership and compare problem solving ability, nurses' amage and leadership after management clinical practice. A descriptive survey design was used 60 nursing students who 4th grade, during August 2014. Data were analyzed using mean, t-test, ANOVA with SPSS 21.0. The highest area was 'get a gob' in application motivation, 'from nurse during clinical training' in most influencing events. Satisfaction with nursing as major was 83.4% above 'moderate'. There were significant mean differences in nurses' image according to having relation nurse and satisfaction with nursing as major, leadership according to application motivation and satisfaction with nursing as major and personality, problem solving ability according to having relation nurse and personality. The subject scored 3.32 points of full 5 on problem solving ability, 3.41 of full 5 on nurses' image and 3.62 of full 5 on leadership before management clinical practice. Scores for problem solving ability(t=-2.15, p=.03), nurses' image(t=-2.67, p=.01) and leadership(t=-2.20, p=.03) showed statistically significant increases after management practice. The result should be reflected in the development of effective teaching for management clinical practice.

Factors Influencing Job Satisfaction of Nurses Working in Long-term Care Hospitals: Focused on Burnout and Burden for Caring Problematic Behaviors in Dementia (요양병원 간호사의 직무만족도 영향요인: 치매 문제행동 간호에 대한 부담, 소진을 중심으로)

  • Park, Ji Won;Choi, Eun Joung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.11
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    • pp.7403-7413
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    • 2015
  • This study was to investigate the factors influencing job satisfaction of nurses in long-term care hospitals focusing on burnout and burden. The participants were 206 nurses recruited from long-term care hospitals in B metropolitan city and C city. Data were collected from January to March, 2014 and analyzed using SPSS WIN 18.0 program. The frequency of experience was $1.65{\pm}0.42$, which is 4~5 times per month and once or twice per week in the problematic behavior in dementia. The frequency of burden was $1.46{\pm}0.48$, which means one nurse can solve the problematic behaviors in dementia. Burnout was $2.53{\pm}0.61$, and job satisfaction was $2.87{\pm}0.45$. Negative correlations were found between burden and job satisfaction (r=-.256, p=.003), and between burnout and job satisfaction (r=-.718, p<.001). A factor influencing job satisfaction was burnout (${\beta}$=-.735), which explained 57%. It is suggested that Intervention programs should be developed to reduce burnout and burden, and to increase job satisfaction for nurses.

The Convergent Relationship of Fatigue, CPR-related Stress and Job Satisfaction Long-term Care Hospital Nurses (요양병원 간호사의 심폐소생술 관련 스트레스, 피로 및 직무만족도와의 융합적 관련성)

  • Cha, Ju-Ae;Kang, Seung-Ju
    • Journal of the Korea Convergence Society
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    • v.7 no.3
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    • pp.167-175
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    • 2016
  • This study was conducted to understand Fatigue and CPR-related stress level anddob Job satisfaction of long-term Care Hospital nurses. The participants were 220 Care Hospital nurses in Gwang Ju and Chonnam region. Data were collected from November 17 to 30, 2014. and analyzed with SPSS 20.0 version program. The mean value for CPR-related stress was $3.29{\pm}0.64$point, $3.37{\pm}0.56$point for Fatigue and $3.06{\pm}0.44$point for Job satisfaction. Depending on subjects' characteristic, CPR-related stress and fatigue showed significant difference due to gender and manpower, however, Job satisfaction showed no difference. CPR-related stress was positively correlated with fatigue. CPR-related stress accounted for 27.8% of the cause of fatigue. Results of the study suggested seeking countermeasure to diminish the stress level for flexible nursing resources management and putting efforts to provide comfortable hospital environment. in consideration of the convergent relationship between CPR-related stress, Fatigue and Job satisfaction.

A Comparative Study on the Nurses Job Satisfaction and Quality of Life in Integrated Nursing Care Service and General Wards in a Tertiary Hospital (상급종합병원 간호·간병통합서비스병동과 일반병동 간호사의 시점별 직무만족도 및 삶의 질 비교연구)

  • Ha, Yu-Mi;Ha, Eun-Ho;Kim, Ji-Hee;Kim, Hyo-Ju
    • Journal of Convergence for Information Technology
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    • v.12 no.4
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    • pp.56-66
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    • 2022
  • The purpose of this study was to investigate the job satisfaction and quality of life of nurses in a integrated nursing care service ward (INCSW) and a general ward (GW). A total of 88 nurses working in INCSW and GW were invited and followed up for 6 months over 3 times. There was no significant difference in job satisfaction between INCSW and GW for 6 months, while there was a difference in quality of life: overall quality of life (1st p=.033, 2nd p=.030), and overall general health (1st p=.049). Comparison of two groups by period in job satisfaction, there were statistically significant differences of the item 'recognition from the organization and professional achievement' (2nd versus 3rd, p=.037) and 'interpersonal interaction with respect and recognition' (1st versus 3rd, p=.005; 2nd versus 3rd, p=.006) in the INCSW. Comparison of two groups by period in quality of life, there was a statistically significant difference of the item 'overall quality of life' (1st versus 3rd, p=.025; 2nd versus 3rd, p=.010) in the INCSW. Development of various nursing strategies (such as manpower arrangement that reflects the nursing skill levels, patient needs, job training and organizational culture before placement) can be helpful for improving nurses job satisfaction and quality of life in INCSW and GW.

Factors Affecting Turnover Intention of Infection Control Nurses in Medical Center (국내 의료기관 감염관리 간호사의 이직의도 영향요인)

  • Park, Ju Young;Lee, Young Jin;Ha, Jae Eun;Woo, Chung Hee
    • Journal of Digital Convergence
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    • v.18 no.4
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    • pp.291-299
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    • 2020
  • This study aimed to identify the effects of infection control nurses' role conflict and job satisfaction on their turnover intention. Data were collected from 122 infection control nurses in January 2019. Data were analyzed by descriptive statistics, independent t-test, One-way ANOVA, Scheffé test, Pearson's correlation, and Multiple regression in SPSS/WIN 23.0. Participants' turnover intention was positively correlated with their role conflict (r=.46, p<.001), and negatively with job satisfaction r=-.21, p=.021). The role conflict (β=.43, p=.003), level of education (β=.29, p=.040), and job satisfaction (β=-.20, p=.013) was a significant predictor of the turnover intention (R2=.27). Therefore, it will have to be accompanied by institutional efforts to minimize role conflicts and improve job satisfaction. In addition, differentiated turnover strategies based on academic level should be developed.