Journal of the Korean Applied Science and Technology (한국응용과학기술학회지)

The Korean Society of Applied Science and Technology (한국응용과학기술학회)
권호 표지
DOI QR코드

DOI QR Code

The effect of the Physical Risk Factors of Beauty Workers' on Presenteeism and Mental Health: Focusing on the Mediating Effect of Job Burnout

뷰티 종사자의 물리적 작업환경이 프리젠티즘과 정신건강에 미치는 영향: 직무소진의 매개효과

  • 비비안 (동국대학교 일반대학원, 뷰티아트케어학과) ;
  • 왕관군 (한성대학교 일반대학원, 경영학과) ;
  • 문승현 (디연)
  • Received : 2024.04.23
  • Accepted : 2024.06.18
  • Published : 2024.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study is to impact of the physical risk factors of beauty workers on job burnout, presenteeism, and mental health and further verify the mediating effect of job burnout. Data were collected using questionnaires from 308 beauty workers in Seoul and Gyeonggi. The collected data were subjected to descriptive statistics, normality tests, confirmatory factor analyses, correlation, and structural equation model analyses, and mediation effect analyses were conducted using bootstrapping. The conclusions drawn through a series of research procedures are as follows. First, The physical risk factors of beauty workers were found to have a statistically significant effect on job burnout, presenteeism, and mental health. Second, job burnout was found to have a partial mediating effect in the relationship between the physical risk factors and the presnteeism of beauty workers. The results of this study can be used as basic data to raise awareness of the seriousness of the physical risk factors of beauty industry workers and further improve the quality of life of beauty industry workers.

본 연구의 목적은 뷰티 종사자의 물리적 작업환경이 직무소진, 프리젠티즘 및 정신건강에 미치는 영향을 분석하고 나아가 직무소진의 매개효과를 검증하는 것이다. 서울·경기 뷰티 종사자 308명을 대상으로 질문지를 이용하여 자료를 수집하였다. 수집된 자료는 기술통계, 정규성 검증, 확인적 요인분석, 상관관계, 구조방정식 모델 및 뷰트스트레핑을 이용한 매개효과 분석을 실시하였다. 일련의 연구 과정을 통하여 도출된 결론은 다음과 같다. 첫째, 뷰티 종사자의 물리적 작업환경은 직무소진, 프리젠티즘 및 정신건강에 통계적 유의미한 영향이 있는 것으로 나타났다. 둘째, 뷰티 종사자의 물리적 작업 환경과 프리젠티즘과의 관계에서 직무소진은 부분 매개효과가 있는 것으로 나타났다. 본 연구의 결과는 뷰티 산업 종사자의 물리적 작업환경에 대한 심각성을 알리고 나아가 뷰티 종사자의 삶의 질 향상하는데 기초자료로써 활용될 수 있을 것이다.

Keywords

References

  1. J. H. Lee, B. K. Lee, "Physical and psychosocial risk factors affecting mental health and presenteeism among South Korean Hairdressers", Korean Journal of Occupational Health Nursing, Vol.25, No.4 pp. 290-299, (2016). https://doi.org/10.5807/KJOHN.2016.25.4.290
  2. C. I. Kim, "Association between occupational stress, sociopsychological stress and quality of life in some hairdresser", Unpublished doctoral dissertation, Chosun University, Gwangju, (2012).
  3. E. J. Ma, "Development of the black consumer behavior scale perceived by hair experts, Unpublished doctoral dissertation, Wonkwang University, Gwangju, (2021).
  4. Y. H. Park, "Development of Korean Beauty Employees' Job Stress Scale(KBEJSS)", Unpublished doctoral dissertation, Konkuk University, Seoul, (2017).
  5. D. M. Lack, "Presenteeism revisited. A comprehensive review", American Association of Occupational Health Nurses Journal, Vol.59, No.2 pp. 77-89, (2011). https://doi.org/10.1177/216507991105900205
  6. M. J. Kwon, E. S. Choi, "Presenteeism in clinical nurses: An integrative literature review", Korean Journal of Occupational Health Nursing, Vol.26, No.3 pp. 160-171, (2017).
  7. M. J. Ahn, "Effect of hairdresser's depression and job stress on hairdresser's presenteeism", Asian Journal of Beauty and Cosmetology, Vol.18, No.4 pp. 493-504, (2020). https://doi.org/10.20402/ajbc.2020.0063
  8. M. Miraglia, G. Johns, "Going to work ill: A meta-analysis of the correlates of presenteeism and a dual path model", Journal of Occupational Health Psychology, Vol.21, No.3 pp. 261-283, (2016). https://doi.org/10.1037/ocp0000015
  9. H. J. Shin, "What makes sick workers go to work? A study of occupational environment and presenteeism", Korean Journal of Labor Studies, Vol.24, No.3 pp. 35-71, (2018).
  10. S. Y. Lee, "A study on the factors causing presenteeism of the workers in South Korea - Focus on analysis of job classification", Unpublished doctoral dissertation, Pusan National University, Busan, (2014).
  11. J. H. Lee, B. K. Lee, "Physical and psychosocial risk factors affecting mental health and presenteeism among South Korean Hairdressers", Korean Journal of Occupational Health Nursing, Vol.25, No.4 pp. 290-299, (2016). https://doi.org/10.5807/KJOHN.2016.25.4.290
  12. M. W. Kim, S. N. Kim, "The effect of working environment of beauty shop on staff's health condition", Journal of the Korean Society of Design, Vol.15, No.2 pp 667-677, (2009).
  13. S. J. Yoo, "Relationship between occupational stress and subjective health status, musculoskeletal, and depressive symptoms among male workers in hazardous workplace in the republic of Korea air force", Unpublished doctoral dissertation, Dongguk University, Seoul, (2013).
  14. N. Caverley, N. J. B. Cunningham, J. N. MaCgregor, "Sickness presenteeism, sickness absenteeism, and health following restructuring in a public service organization", Journal of Management Studies, Vol.44, No.2 pp. 304-319, (2007). https://doi.org/10.1111/j.1467-6486.2007.00690.x
  15. K. R. Kim, S. E. Lee, S. H. M, "Relationship between presenteeism, job burnout, and turnover intention of beauty workers: mediating effect of job burnout. Journal of the Korean Applied Science and Technology, Vol.41, No.2 (2024).
  16. M. J. Ahn, "Effect of hairdresser's depression and job stress on hairdresser's presenteeism", Asian Journal of Beauty and Cosmetology, Vol.18, No.4 pp. 493-503, (2020). https://doi.org/10.20402/ajbc.2020.0063
  17. J. H. Lee, B. K. Lee, "Physical and psychosocial risk factors affecting mental health and presenteeism among South Korean Hairdressers", Korean Journal of Occupational Health Nursing, Vol.25, No.4 pp. 290-299, (2016). https://doi.org/10.5807/KJOHN.2016.25.4.290
  18. M. J. Ahn, "Effect of hairdresser's depression and job stress on hairdresser's presenteeism", Asian Journal of Beauty and Cosmetology, Vol.18, No.4 pp. 493-503, (2020). https://doi.org/10.20402/ajbc.2020.0063
  19. J. A. Halliday-Bell, M. Gissler, J. J. K. Jaakkola, "Work as hairdresser and cosmetologist and adverse pregnancy outcomes", Occupational Medicine, Vol.59, pp. 180-184, (2009). https://doi.org/10.1093/occmed/kqp017
  20. M. Toerien, C. Kitzinger, "Emotional labour in action: Navigating multiple involvements in the beauty salon", Sociology, Vol.41, No.4 pp. 645-662, (2007). https://doi.org/10.1177/0038038507078918
  21. J. H. Lee, B. K. Lee, "Physical and psychosocial risk factors affecting mental health and presenteeism among South Korean Hairdressers", Korean Journal of Occupational Health Nursing, Vol.25, No.4 pp. 290-299, (2016). https://doi.org/10.5807/KJOHN.2016.25.4.290
  22. M. J. Kim, S. J. Shin, "A study on job burnout and job enthusiasm of hair beauty industry employee's: Based on the job demands-resources model", Journal of The Korean Society of Cosmetology, Vol.29, No.5 pp. 1250-1258, (2023). https://doi.org/10.52660/JKSC.2023.29.5.1250
  23. Y. M. Park, "The effect of job demands and work flexibility of airline on cabin crew's presenteeism, burnout and job performance", Unpublished doctoral dissertation, Kyung Hee University, Seoul, (2017).
  24. J. H. Lee, "The effect of change in the employment environment perceived by restaurant managers on job demand, job burnout, presenteeism and turnover intention", Unpublished doctoral dissertation, Kyung Hee University, Seoul, (2020).
  25. S. N. Sin, "A study of the influence of stress on the anger expression and mental health for the beauty professional based on the mediating effect of resilience", Unpublished doctoral dissertation, SeoKyeong University, Seoul, (2017).
  26. E. H. Lee, "Psychometric properties of an instrument 2: structural validity, internal consistency, and cross-culture validity/measurement invariance. Korean J Women Health Nurs. Vol.27, No.2 pp. 69-74, (2021). https://doi.org/10.4069/kjwhn.2021.05.18
  27. J. H. Kim, M. G, Kim, S. H. Hong, "Writing a thesis using a structural equation model", Communication books, (2009).
  28. I. S. Lee, J. P. Lee, "Factor affecting job-seeking stress in sports and general university students: Focusing on social support, grit, and career calling", Journal of Korean Society for the Study of Physical Education, Vol.27, No.6 pp. 273-284, (2023).
  29. P. M. Bentler, "Comparative fit indices in structural models", Psychological Bulletin, Vol. 107, pp. 238-246, (1990). https://doi.org/10.1037/0033-2909.107.2.238
  30. E. H. Lee, "Psychometric properties of an instrument 2: structural validity, internal consistency, and cross-culture validity/measurement invariance. Korean J Women Health Nurs. Vol.27, No.2 pp. 69-74, (2021). https://doi.org/10.4069/kjwhn.2021.05.18
  31. J. S. Shim, "The relationship between employee's appearance management behavior and psychological well-being in beauty shops-Mediating effect of appearanc satisfaction and moderated mediating effect of self-esteem" Journal of Investigative Cosmetology, Vol.18, No.1 pp. 129-138, (2022).
  32. N. P. Khumalo, S. Jessop, R. Ehrlich, "Prevalence of cutaneous adverse effects of hairdressing: A systematic review", Archives of Dermatology, Vol. 142, pp. 377-383, (2006).
  33. G. Moscato, P. Pignatti, M. R. Yacoub, C. Romano, S. Spezia, L. Perfetti, "Occupational asthma and occupational rhinitis in hairdressers", Chest, Vol.128, pp. 3590- 3598, (2005). https://doi.org/10.1378/chest.128.5.3590
  34. K. J. Sa, M. B. Kim, "Prevalence of ocular, dermatologic, and respiratory symptoms in hairdressers of Gumi city", Journal of the Korea Society of Beauty and Art, Vol.14, No.3, pp.147-165, (2013).
  35. L. Bradshaw, J. Harris-Roberts, J. Bowen, S. Rahman, D. Fishwick, "Self-reported work-related symptoms in hairdressers", Occupational Medicine, Vol,61, pp. 328-334, (2011). https://doi.org/10.1093/occmed/kqr089
  36. J. H. Mo, M. R. Song, "A study on the influence of working posture and environment estheticians on musculoskeletal disease", e. Journal of the Korean Society of Design Culture, Vol.17, No.3 pp. 241-249, (2011).
  37. A. C. Olsson, Y. Xu, J. Schuz, J. Vlaanderen, H. Kromhout, R. Vermeulen, "Lung cancer risk among hairdressers: A pooled analysis of case-control studies conducted between 1985 and 2010", American Journal of Epidemiology, Vol.178, No.9 pp. 1355-1365, (2013). https://doi.org/10.1093/aje/kwt119
  38. J. A. Halliday-Bell, M. Gissler, J. J. K. Jaakkola, "Work as hairdresser and cosmetologist and adverse pregnancy outcomes", Occupational Medicine, Vol.59, pp. 180-184, (2021). https://doi.org/10.1093/occmed/kqp017
  39. E. M. John, D. A. Savitz, C. M. Shy, "Spontaneous abortions among cosmetologists", Epidemiology, Vol.5, No.2 pp. 147-155 (1994). https://doi.org/10.1097/00001648-199403000-00004
  40. L. J. Launer, J. Villar, E. Kestler, M. Onis, "The effect of maternal work on fetal growth and duration of pregnancy: a prospective study",. British Journal of Obstet Gynecol, Vol.97, pp. 61-70, (1990).
  41. A. M. Teitelman, L. S. Welch, K. G. Hellenbrand, M. B. Bracken, "Effect of meternal work activity on preterm birth and low birth weight", American Journal of Epidemiology, Vol.131, pp. 104-113, (1990). https://doi.org/10.1093/oxfordjournals.aje.a115463
  42. J. H. Ok, P. R. Yook, "A study relationship among casino employees's empowerment, self-leadership, commitment, customer orientation and organizational efficiency: Focused on differences in causal effect applied by multi-level SEM model", Journal of Foodservice Management, Vol.13, No.4, pp. 123-145, (2010).
  43. N. Y. Kim, M. R. An, "Study on the work stress, burnout and compassion satisfaction of the estheticians", Journal of Convergence for Information Technology, Vol.9, No.11, pp. 247-253, (2019). https://doi.org/10.22156/CS4SMB.2019.9.11.247
  44. K. Belicki, R. Woolcott, "Employee and patient designed study of burnout and job satisfaction in a chronic care hospital", Employee Associstnace Quarterly, Vol.12, No.1 pp. 37-45, (1996). https://doi.org/10.1300/J022v12n01_04
  45. S. A. Kim, E. J. Kim, W. S. Park, S. H. Jung, "Analysis of influencing factors on female hairdresser's neuropsychiatric symptoms due to chronic organic solvent exposure", Korean Journal Occupational and Environmental Medicine, Vol.14, No.1, pp. 13-22, (2002). https://doi.org/10.35371/kjoem.2002.14.1.13
  46. C. D, Kim, "Affecting factors on job stress and health status of hair dressers" Unpublished doctoral dissertation, SoonChunhyang University, Asan, (2005).
  47. J. H. Lee, B. K. Lee, "Physical and psychosocial risk factors affecting mental health and presenteeism among South Korean Hairdressers", Korean Journal of Occupational Health Nursing, Vol.25, No.4 pp. 290-299, (2016). https://doi.org/10.5807/KJOHN.2016.25.4.290
  48. Y. J. Lee, G. M. Noh, "Factors associated with mental health-related quality of life in workers. Korean Journal of Occupational Health Nursing, Vol.29, No.3 pp.173-183, (2020).
  49. J. H. Lee, B. K. Lee, "Physical and psychosocial risk factors affecting mental health and presenteeism among South Korean Hairdressers", Korean Journal of Occupational Health Nursing, Vol.25, No.4 pp. 290-299, (2016). https://doi.org/10.5807/KJOHN.2016.25.4.290
  50. S. Y. Lee, "A study on the factors causing presenteeism of the workers in South Korea - Focus on analysis of job classification", Unpublished doctoral dissertation, Pusan National University, Busan, (2014).
  51. Q. Zhou, L. F. Martinez, A. I. Ferreira, P. Rldrigues, "Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study", Journal of Business Research, Vol.69, pp. 3380-3387, (2016).
  52. Y. S. Cho, J. B. Park, K. J. Lee, K. B. Min, C. I. Baek, "The association between Korean workers' presenteeism and psychosocial factors within workplaces", Annals of Occupational and Environmental Medicine, Vol,28, pp. 41, (2016).
  53. S. Y. Lee, "A study on the factors causing presenteeism of the workers in South Korea - Focus on analysis of job classification", Unpublished doctoral dissertation, Pusan National University, Busan, (2014).
  54. P. Hemp, "Presenteeism: At work- But out of it", Harvard Business Review, Vol.82, No.10 pp. 49-58, (2004).
  55. J. G. Kwak, H. S. Kim, "A study on the presenteeism of the army junior: Focusing on the mediating effect of job burnout", Journal of Creativity and Innovation, Vol.12, No.4 pp. 261-291, (2019).
  56. H. J. Lee, "A correlate of job demands and presenteeism among social workers: The mediating effect of burnout", Journal of Creativity and Innovation, Vol.13, No.3, pp. 2027-2036, (2022).
  57. H. J. Lee, "A correlate of job demands and presenteeism among social workers: The mediating effect of burnout," Journal of Creativity and Innovation, Vol.13, No.3 pp. 2027-2036, (2022).