Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
권호 표지
DOI QR코드

DOI QR Code

Relationship of Compassion Competence and Communication Behavior on Long-term care Hospital Nurses for Patients with Cognitive Impairment : The Mediating Effect of Resilience

인지기능저하 대상자를 돌보는 요양병원 간호사의 공감역량과 의사소통행위와의 관계 : 회복탄력성 매개효과

  • Received : 2022.04.04
  • Accepted : 2022.06.20
  • Published : 2022.06.28
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study was to identify the effect of compassion competence on communication behavior of long-term care hospital nurses caring for patients with cognitive impairment and the mediating effect of resilience in the process. The data collection period was from September 27, 2021 to October 22, 2021, and the subjects were 131 long-term care hospital nurses in P city. The collected data were analyzed using the SPSS WIN 25.0 program, and descriptive statistics, pearson correlation coefficient, and multiple regression were performed. As a result of the study, first, it was found that there was a significant positive correlation between compassion competence and communication behavior(r=.625, p<.001), resilience and communication behavior(r=.535, p<.001). Second, resilience was verified as a partial mediating in the relationship between compassion competence and communication behavior(Z=2.012, p=.042). Therefore, in order to improve the communication behavior of nurses, it is suggested to develop and apply a program that can enhance compassion competence and resilience.

본 연구의 목적은 인지기능저하 대상자를 돌보는 요양병원 간호사의 공감역량이 의사소통행위에 미치는 영향을 파악하고 그 과정에서 회복탄력성의 매개효과를 검정하는데 있다. 자료수집 기간은 2021년 9월27일부터 10월 22일까지이며, P시에 재직 중인 요양병원 간호사 131명을 대상으로 하였다. 수집된 자료는 SPSS WIN 25.0을 이용하여 기술통계, 상관관계, 단계별회귀분석으로 분석하였다. 연구결과 첫째, 공감역량과 의사소통(r=.625, p<.001), 회복탄력성과 의사소통행위(r=.535, p<.001)간 에는 유의한 정(+)적 상관관계가 있음을 확인하였다. 둘째, 공감역량은 의사소통행위(𝛽=.725, p<.001)에 유의한 영향을 주며, 그 과정에서 회복탄력성이 부분매개효과(Z=2.012, p=.042)가 있는 것으로 나타났다. 따라서 인지기능저하 대상자를 돌보는 요양병원 간호사의 의사소통행위를 향상시키기 위해서는 공감역량과 회복탄력성를 증진시킬 수 있는 프로그램을 개발하고 적용할 것을 제안한다.

Keywords

Acknowledgement

This work was supported by Tongmyong University Research Grant(2021).

References

  1. Statistics Korea. (2021). 2021 Elderly Statistics (Online). http://kostat.go.kr/portal/korea/kor_nw/1/1/indexboard?bmode=read&aSeq=403253
  2. Ministry of Health and Welfare. (2019). Korean Dementia observatory, 2019 (Online). https://www.nid.or.kr/info/dataroom_view.aspx?bid=209
  3. S. T. Cheng, T. Kwok & L. Lam. (2013). Neuropsychiatric symptom clusters of alzheimer disease in Hong Kong Chinese: correlates with caregiver burden and depression. The American Journal of Geriatric Psychiatry, 21(10), 1029-1037. DOI : 10.1016/j.jagp.2013.01.041
  4. H. S. Kang & K. W. Sung. (2015). Influence of Emotional Intelligence and Organizational Commitment on Geriatric Nursing Practice of Nurses in Long-term Care Hospitals. Journal of Korean Gerontological Nursing, 17(1), 29-37. DOI : 10.17079/jkgn.2015.17.1.29
  5. S. J. Jeong & K. H. Kim. (2017). Empathy Ability, Communication Ability, and Nursing Performance of Registered Nurses and Nursing Assistants in Long-term Care Hospitals. Journal of Korean academy of nursing administration, 23(3), 249-258. DOI : 10.11111/jkana.2017.23.3.249
  6. M. L. Schantz. (2007). Compassion: a concept analysis. Nurs Forum, 42(2), 48-55. DOI : 10.1111/j.1744-6198.2007.00067.x
  7. B. Dewar & M. Nolan, (2013). Caring about caring: Developing a model to implement compassionate relationship centered care in an older people care setting. International journal of nursing studies, 50(9), 1247-1258. DOI : 10.1016/j.ijnurstu.2013.01.008
  8. J. H. Lee & M. H. Gnag. (2018). Factors Influencing the Communication Behavior of nurses caring for people with Dementia: Focused on the compassionate competence and Burnout. Journal of the Korea Academia- Industrial cooperation Society, 19(10), 498-505. DOI : 10.5762/KAIS.2018.19.10.498
  9. H. Day. (2015). The meaning of compassion. British Journal Nursing. Br J Nurs, 24(6), 342-343. DOI : 10.12968/bjon.2015.24.6.342
  10. H. S. Baek, K. U. Lee, E. J. Joo, M. Y. Lee & K. S. Choi. (2010). Reliability and Validity of the Korean Version of the Connor-Davidson Resilience Scale. PsychiatryInvestigation, 7(2), 109-115. DOI : 10.4306/pi.2010.7.2.109
  11. Y. G. Lee & G. A. Seomun. (2016). Compassion Competence in Nurses. Advences in nursing Scaience, 39(2), 54-66. DOI : 10.1097/ans.0000000000000111
  12. S. Y. Kim, H. Y. Hwang & S. E. Oh. (2021). The Effects of Resilience, Emotional Lobor, and Organizational Socialization of Long-Term Care Hospital Nurses on Turnover Intention. Journal of Korea Society for Wellness, 16(1), 59-66. DOI : 10.21097/ksw.2021.02.16.1.59
  13. J. H. Park & S. K. Chung. (2016). Influence of Emotional Labor, Communication Competence and Resilience on Nursing Performance in University Hospital Nurses. Journal of the Korea Academia-Industrial cooperation Society, 17(10), 236-244.
  14. K. M. Connor & J. R. Davidson. (2003). Development of a new resilience scale: The Connor Davidson resilience scale (CD RISC). Depression and anxiety, 18(2), 76-82. https://doi.org/10.1002/da.10113
  15. J. H. Lee. (2018). Development and Validation of the Communication Behavioral Scale of nurses caring for people with Dementia. Unpublished doctoral dissertation. Chungnam University, Daejeon.
  16. Y. H. Kim & M. Y. Choi. (2019). Compassion Competence and Organizational Commitment on Customer Orientation in Hospital Nurses. Journal of Korean Clinical Nursing Research, 25(2), 133-141. DOI : 10.22650/JKCNR. 2019.25.2.133
  17. H. S. Im & W. H. Jun. (2021). Influence of Emotional Intelligence and Professional Self-concept on Compassion Competence in Psychiatric NursesThe Journal of Korean Nursing Administration Academic Society, 27(4), 259-269. DOI : 10.11111/jkana .2021.27.4.259
  18. Y. H. An & S. R. Suh. (2019). The Effect of Nurses' Compassion Competence on Performance of Terminal Care in Geriatric Hospitals. Journal of The Korea Socity of Health Informatics and Statistics, 44(3), 253-261. DOI : 10.21032/jhis.2019.44.3.253
  19. I. S. Hyeon & S. Y. Lee. (2020). Mediating Effects of Burnout between Emotional labor and Resilience for Nurses in Long-term care Hospitals. Journal of the Korea Academia-Industrial cooperation Society, 21(3), 353-359. DOI : 10.5762/KAIS.2020.21.3.353
  20. R. Shin, H. J. Baek & D. B. Ahn. (2021). Influence of Job Stress and Resilience on the Burnout of Nurses Who Works at the Designated Public Relief Hospital, The Journal of Korea Contents Association, 21(9), 595-608. DOI : 10.5392/JKCA.2021.21.09.595
  21. K. A. Kang & S. H. Park. (2018). The effects of self-efficacy and job stress coping on the resilience in clinical nurses. Journal of the Korea Academia-Industrial cooperation Society, 19(6), 549-558. DOI : 10.5762/KAIS.2018.19.6.549
  22. M. H. Gang & J. H. Lee. (2020). Converged Study on the Validity and Reliability of the Communication Behavioral Scale of nurses caring for people with dementia. Journal of the Korea Convergence Society, 11(5), 327-333. DOI : 10.15207/JKCS.2020.11.5.327
  23. J. Small, G. Gutman, S. Makela & B. Hillhouse. (2003). Effectiveness of communication strategies used by caregivers of persona with alzheimer's disease during activities of daily living. Journal of Speech Language and Hearing Research, 46(2), 353-367. DOI : 10.1044/1092-4388(2003/028)
  24. M. L. Byeon, Y. M. Lee & H. J. Park. (2019). Resilience as a Moderator and Mediator of the Relationship between and Emotional Labor and Job Satisfaction among Nurses working in ICUs. Journal of Korean Critical Care Nursing, 12(3), 24-34. DOI : 10.34250/jkccn.2019. 12.3.24
  25. J. E. Jeong & H. K. Choi. (2020). Mediating Effect of Resilience on the Relationship between Emotional Labor and Job Satisfaction of Nurses in Long-term Care Hospitals. The Journal of Kyungpook Nursing Science, 24(1), 12-21. DOI : 10.38083/jkns.24.1.202002.12
  26. S. J. Kim & H. J. Park. (2019). Influences of New Nurese-Preceptor Exchange Relationship, on Resilience and Organizational Socialization among NewNurses: Mediating Effect of Resilience. Journal of Learner-Centered Curriculum and Instruction, 19(3), 1025-1044. DOI : 10.22251/jlcci.2019.19.3.1025
  27. E. M. Kim & J. S. Jun. (2019). The Mediating Effect of Resilience in the Relationship between Parent Adolescent Communication and Self Esteem. The Journal of Research in Education, 32(4), 215-234. DOI : 10.24299/kier.2019.32.4.215