Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
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A Study on the Factors that Job Stress and Resilience influence Job Satisfaction and Organizational Commitment

직무 스트레스와 회복탄력성이 직무만족과 조직몰입에 미치는 영향 요인

  • Jae-Boong, Kim (Department of Business Administration, Korea National University of Transportation) ;
  • Myoung-Hoon, Kim (Department of Business Administration, Korea National University of Transportation) ;
  • Hee-Sung, Han (Department of Business Administration, Korea National University of Transportation)
  • 김재붕 (한국교통대학교 경영학과) ;
  • 김명훈 (한국교통대학교 경영학과) ;
  • 한희성 (한국교통대학교 경영학과)
  • Received : 2022.10.26
  • Accepted : 2022.11.20
  • Published : 2022.11.28
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Abstract

The purpose of this study is to understand the influence factors of job stress and resilience to recovery in an organization on job satisfaction and immersion in the organization. For this reason, we developed a questionnaire scale based on previous research, and conducted a questionnaire survey of the sales staff of company S. As a result of the analysis, it was found that job stress had a significant effect on job satisfaction, and job stress had a significant effect on recovery elasticity. It was shown that recovery elasticity affects job satisfaction and organizational immersion, and that job satisfaction affects organizational immersion, but the hypothesis that job stress has a significant effect on organizational immersion was rejected. In addition, it was found that recovery elasticity mediates the relationship between job stress, job satisfaction, and organizational immersion. The results of this study are expected to be used as guidelines for various practical plans that can improve the resilience of recovery as well as stress management of organizational members in the organization.

본 연구는 조직에서의 직무 스트레스와 회복탄력성이 직무만족과 조직몰입에 미치는 영향요인을 파악하는데 있다. 이를 위해 선행연구를 바탕으로 설문 척도를 개발하고, S사의 영업사원을 대상으로 설문조사를 실시하였다. 분석결과, 직무 스트레스가 직무만족에 유의한 영향을 미치며, 직무스트레스가 회복탄력성에 유의한 영향을 미치는 것으로 나타났다. 회복탄력성이 직무만족과 조직몰입에 영향을 미치며, 직무만족이 조직몰입에 영향을 미치는 것으로 나타났으나, 직무스트레스가 조직몰입에 유의한 영향을 미친다는 가설은 기각되었다. 또한 회복탄력성은 직무스트레스와 직무만족과 조직몰입 간의 관계를 매개하고 있는 것으로 나타났다. 본 연구의 결과는 조직에서 조직구성원들의 스트레스 관리와 더불어 회복탄력성을 높일 수 있는 실무적 차원의 다양한 방안에 대한 가이드라인으로 활용할 것으로 기대한다.

Keywords

Acknowledgement

This was supported by Korea National University of Transportation in 2021.

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