The Journal of the Convergence on Culture Technology (문화기술의 융합)

The International Promotion Agency of Culture Technology (국제문화기술진흥원)
권호 표지
DOI QR코드

DOI QR Code

The Effects of Childcare Teachers' Emotional Labor and Resilience on Their Burnout

보육교사의 정서노동과 회복탄력성이 소진에 미치는 영향

  • Received : 2020.01.01
  • Accepted : 2020.01.25
  • Published : 2020.02.29
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of the study was to investigate the effects of childcare teachers' emotional labor and resilience on their burnout. The subjects were 251 childcare teachers in Metropolitan area, South Korea. Subjects' emotional labor, resilience, and burnout were measured using the self-reporting questionnaires. The collected data were analyzed with descriptive statistics, Pearson correlation analyses, and analysis of multiple regression using SPSS 21.0. In the procedure of data analyses, while the total scores were used for resilience and burnout, each score of the sub-factors (natural acting, deep acting, and pretending acting) were used for emotional labor. As results, childcare teachers' natural acting, deep acting, and resilience had significantly negative correlations with burnout, but pretending acting had significantly positive correlations with it. In addition, childcere teachers' pretending acting had significantly positive effect on their burnout, and resilience had significantly negative effect on it.

본 연구의 목적은 보육교사의 정서노동과 회복탄력성 및 소진 간 관계를 살펴보고, 정서노동과 회복탄력성이 소진에 미치는 영향을 고찰하는 것이다. 연구대상은 수도권 소재 어린이집에 근무 중인 보육교사 251명이다. 연구대상의 정서노동과 회복탄력성 및 소진은 설문지를 사용하여 조사했다. 수집된 자료는 SPSS 21.0을 활용하여 분석했으며, 기술통계분석과 Pearson 상관관계분석 및 중다회귀분석을 실시했다. 자료분석에서 소진과 회복탄력성은 총점을 사용했으며, 정서노동은 하위요인(자연적행동, 내면적행동, 표면적행동) 점수를 사용했다. 연구결과로는 첫째, 보육교사의 자연적행동과 내면적행동은 소진과 부적 상관관계이고, 표면적행동은 소진과 정적 상관관계인 것으로 나타났다. 둘째, 보육교사의 표면적행동은 소진에 정적 영향을 미쳤고, 회복탄력성은 소진에 부적 영향을 주는 것으로 밝혀졌다.

Keywords

References

  1. S. Y. Cho and H. A. Koo, "A Job Stress and Self-Efficacy of Child Care Teachers," Korean Journal of Child Studies(KJCS), Vol. 26, No. 4, pp. 55-70, 2005.
  2. Kim, J. M., The Effect of Job Stress of Childcare Teachers on Psychological Burnout -Focusing on the Mediating Effects of Self-Esteem- Master's Thesis, Hansei University, Kyonggi-do, South Korea, 2017.
  3. Oh, S. K., A Study on Job Satisfaction and Burnout of Child Care and Education Teachers in Korea. Master's Thesis, Chongju University, Chongju, South Korea, 2001.
  4. S. H. Bae, Y. H. Kim, and S. Y. Han, “Effects of Job Stress, Ego-Resilience and Burnout on Teacher's Turnover Intention,” Journal of Early Childhood Education and Educare Welfare(JECEE), Vol. 18, No. 1, pp. 234-258, 2014.
  5. C. Maslach and A. Pines, “The Burn-out Syndrome in the Day Care Setting,” Child and Youth Care Forum(CYCF), Vol. 6, No. 2, pp. 100-113, 1977. https://doi.org/10.1007/BF01554696
  6. B. J. Kang and Y. S Paik, “The Relationships Between Teacher's Burn out and Teacher-Young Children Interactions in the Mediating Effects Instructional Creativity and Teaching Efficacy of Day Care Center Teachers,” Korean Journal of Children's Media(KJCM), Vol. 12, No. 1, pp. 145-168, 2013.
  7. Lee., J. H., An Exploration of the Relations with Emotional Labor of Childcare Teachers, Individual and Organizational Emotional Values, Job Satisfaction, Burnout, Dctoral Dissertation, Ewha Women's University, Seoul, South Korea, 2007.
  8. H. S. Hwang, “The Influence of Emotional Labor and Ego-Resilience on Child Care Teachers' Burnout,” Family and Environment Research(FER), Vol. 48, No. 7, pp. 23-32, 2010.
  9. J. S. Yeom, “Practice of Caring and It's Limitation in Early Childhood Classroom,” The Journal of Korea Open Association for Early Childhood Education(JKOAECE), Vol. 25, No. 5, pp. 147-171, 2005.
  10. Gilstrap, C. M., Closing in on Closeness: Teacher Immediacy as a Form of Emotion Labor, Doctoral dissertation, Colorado University, Colorado Springs, USA, 2005.
  11. Y. E. Kim, “The Effects of Emotional Labor on Burnout and Career Commitment of Childcare teachers,” Journal of Korean Child Care and Education(JKCCE), Vol. 8, No. 6, pp. 57-76, 2012.
  12. J. H. Kim and M. G. Choi, “Relationship Among Child Care teachers' Personal Characteristics, Emotional Labor, and Burnout,” The Journal of Eco Early Childhood Education and Care(JEECEC), Vol. 12, No. 2, pp. 51-68, 2013.
  13. Kim, H. J., Emotinoal Labor and Burnout of Child Care Teachers: The Moderating Effects of Motivation of Choosing a Teaching Profession and Work Environment, Master's Thesis, Kyung Hee University, Seoul, South Korea, 2016.
  14. C. H. Lee, “The Relationship Between Job Environments and Psychological Burnout: Mediating Effects of Resilience of Child Care Teachers,” Early Childhood Education Research and Review(ECERR), Vol. 21, No. 2, pp. 195-214, 2017.
  15. W. Y. Shin, M. G. Kim, and J. H. Kim, “Developing Measures of Resilience for Korean Adolescents and Testing Cross, Convergent, and Discriminant Validity,” Studies on Korean Youth(SKY), Vol. 20, No. 4, pp. 105-131, 2009.
  16. Lim, H. E., The Moderating Effect of Resilience in the Relationship Between Job Stress and Psychological Burnout of Kindergarten Teachers, Master's Thesis. Pukyong National University, Busan, South Korea, 2015.
  17. Yang, S. Y., Effects of Job Stress Perceived by Child Care Teachers on Psychological Burnout: Moderating Effects of Teacher Efficacy and Moderating Effect of Resilience, Master's Thesis, Dongguk University, Seoul, South Korea, 2019.
  18. H. I. Hwang, J. H. Tak, and H. M. Kang, “A Study on the Relationship Between Child Care Teachers' Burnout and Their Self-Esteem in High and Low Resilience Groups,” The Journal of Korea Open Association for Early Childhood Education(JKOAECE), Vol. 19, No. 4, pp. 31-52, 2014.
  19. C. Maslach, S. E. Jackson, and R. L. Schwab, Maslach Burnout Inventory-Educators Survey (MBI-ES). In C. Maslach, S. E. Jackson, and M. P. Leiter (Eds.), "MBI Manual (3rd ed.)," Palo Alto, CA: Consulting Psychologists Press, 1996.
  20. A. A. Grandey, “Emotion Regulation in the Workplace: A New Way to Conceptualize Emotional Labor,” Journal of Occupational Health Psychology(JOHP), Vol. 5, No. 1, pp. 95-110, 2000. https://doi.org/10.1037/1076-8998.5.1.95
  21. Song, J. Y., The Relationship Between Psychological Burnout and Recovery Resilience in Regard to Kindergarten Teachers Emotional Labor, Master's Thesis, Kookmin University, Seoul, South Korea, 2017.
  22. Chung, Y. J., The Impact of Emotional Labor of Child Teachers on Burnout: Focusing on the Job Satisfaction and Moderating Effect of Social Support, Master's Thesis, Kyung Hee University, Seoul, South Korea, 2017.
  23. Lee, J. Y., The Mediating Effect of Collective Self-esteem on the Relationship Between Emotional Labor and Burnout of Early Childhood Teachers, Master's Thesis, Kyungpook National University, Daegu, Korea, 2014.
  24. Y. M. Lee and H. Y. Min, “The Relationship of Surface Acting in Emotional Labor, Emotional Support from Supervisor, Colleagues, Parents and Burnout of Teachers in Kindergartens and Day Care Centers,” Korean Association of Child Care and Education, Vol. 7, No. 1, pp. 167-185, 2011.