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A Study on the Elderly People's Value System of the Public Library Use: Focusing on Public Libraries in Seoul

노인의 공공도서관 이용 가치체계에 관한 연구 - 서울 소재 공공도서관을 중심으로 -

  • 최유진 (이화여자대학교 대학원 문헌정보학과) ;
  • 차미경 (이화여자대학교 문헌정보학과)
  • Received : 2019.02.24
  • Accepted : 2019.03.15
  • Published : 2019.03.30

Abstract

The purpose of this study was to examine the reason and value system of the elderly people on the public library use in Korea. For the purpose, a questionnaire survey was conducted for elderly aged over 60, from 15 public libraries in Seoul from October 29 to October 10, 2018, and 306 valid responses collected were analyzed. The value system is based on the Means-end Chain (MEC) Theory, and the linkage between the attributes, consequences, and values of public library use is figured out as a value hierarchy. As a result, the most frequently revealed value system was 'reads or borrows books (attribute) ${\rightarrow}$ gets new knowledge (consequence) ${\rightarrow}$ satisfies oneself (value).' For the value reached by using the public library, both groups answered that their satisfaction, achievement, fun, pleasure, and vitality. However, the elderly aged 65 and over additionally felt that public libraries are good for their mental / physical health. The results showed that the elderly people using the public library feels the traditional functions of the public library as the main attribute, and the public library could provide the elderly people with contribution to the lively old age.

본 연구에서는 노인이 공공도서관을 이용하는 이유와 가치체계를 밝히고자 하였다. 이를 위하여 서울소재 15개 공공도서관에서 만 60세 이상 이용자를 대상으로 2018년 10월 29일~11월 10일까지 설문조사를 실시하여 수집한 306부의 응답 결과를 분석하였다. 가치체계는 수단-목적 사슬 이론(Means-end Chain Theory, MEC)을 토대로 공공도서관 이용의 속성, 혜택, 가치 연결 관계를 가치계층도로 도식화하였고, 만 65세를 기준으로 두 집단으로 나누어 비교하였다. 분석 결과, 가장 높은 빈도로 나타난 가치체계는 책을 읽거나 빌려본다(속성) ${\rightarrow}$ 새로운 지식을 얻을 수 있다(혜택) ${\rightarrow}$ 나 자신에게 만족한다(가치)였다. 공공도서관을 이용함으로써 도달하는 가치에 대해서는 두 집단 공통적으로 스스로에 대한 만족, 성취감, 재미와 즐거움, 삶에 활력이 생기는 것을 느낀다고 답하였는데, 만 65세 이상 노인은 공공도서관 이용이 정신적/신체적 건강에 도움이 된다고도 느끼는 것으로 나타났다. 연구결과, 공공도서관을 이용하는 노인은 공공도서관의 전통적 기능과 관련된 부분을 주요 속성으로 느끼고 있었으며 공공도서관은 노인이 활기찬 노년을 보내는 데 적절한 기여를 할 수 있는 것으로 나타났다.

Keywords

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<그림 1> MEC 모형출처

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<그림 2> 만 60세 이상 노인의 공공도서관 이용 가치계층도

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<그림 3> 공공도서관 이용 가치계층도: 만 60~64세

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<그림 4> 공공도서관 이용 가치계층도: 만 65세 이상

<표 1> 과거노년세대와 신노년세대의 차이

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<표 2> 신노년세대의 연령별 인구규모 및 총 인구 대비 비율

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<표 3> Dorfman(1994)의 노인의 주요 가치

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<표 4> FGI 참여자의 일반적 특성

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<표 5> 내용 요약 코드

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<표 6> 공공도서관 이용 속성, 혜택, 가치 문항

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<표 7> 설문조사 도서관

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<표 8> 응답자의 인구사회학적 특성단위: 명(%)

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<표 9> 공공도서관 이용 속성-혜택 간 연결관계 함축매트릭스

BBROBV_2019_v30n1_121_t0009.png 이미지

<표 10> 공공도서관 이용 혜택-가치 간 연결관계 함축매트릭스

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<표 11> 공공도서관 이용 가치체계 절단치(cut-off) 결정 기준 통계량

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