In most switching system, the processing unit is designed to work efficiently even at relatively high loads, but when the offered traffic exceeds a particular level, the rate of completed calls can fall drastically. A single call handled by the switching system consists of a sequence of events or messages that has to be processed by the control unit. The control unit is not only incapable of handling all of the offered calls, but also its call handling capability can drop as the offered load increases. The real time available for call processing is a critical resource that requires careful management. Therefore, the overloading of this resource must be detected by a subscriber in the from of a dial tone delay or an uncompleted call which is either blocked or mishandled. The subscriber may respond by either dialing prematurely or by re-attempting a call. This action can further escalate the processors load, which is spent for uncompleted calls. Unless a proper control is used, the switching system can finally break down. In this paper, we paper, we propose a fuzzy overload detection and control method for switching systems, which can by generating fuzzy rules via fuzzy aggregation networks. Simulation results involving a switching system is given.
Background: In this study, the measurement of job stress of electric overhead traveling crane operators and quantification of the effects of operator and workplace characteristics on job stress were assessed. Methods: Job stress was measured on five subscales: employee empowerment, role overload, role ambiguity, rule violation, and job hazard. The characteristics of the operators that were studied were age, experience, body weight, and body height. The workplace characteristics considered were hours of exposure, cabin type, cabin feature, and crane height. The proposed methodology included administration of a questionnaire survey to 76 electric overhead traveling crane operators followed by analysis using analysis of variance and a classification and regression tree. Results: The key findings were: (1) the five subscales can be used to measure job stress; (2) employee empowerment was the most significant factor followed by the role overload; (3) workplace characteristics contributed more towards job stress than operator's characteristics; and (4) of the workplace characteristics, crane height was the major contributor. Conclusion: The issues related to crane height and cabin feature can be fixed by providing engineering or foolproof solutions than relying on interventions related to the demographic factors.
Technostress management is increasingly getting important as ICT advances and infiltrates every job and task. Especially with the advent of COVID-19, workers had to switch to teleworking utilizing ICT extensively. In this study, we developed a research model explaining antecedents and their impacts on technostress in telecommuting context, especially under the COVID-19 situation. The result revealed that techno-complexity, techno-invasion, and techno-overload are the dominant factors that affect the negative psychological responses in the COVID-19 situation. Among them, we found that techno-overload maintain the most significant influence. It is due to the lack of instant feedback on workload allocations in telework and the lack of adjustment period with the sudden shift to telecommuting. In the case of techno-complexity, employees seem to experience difficulty acquiring new technical skills. Finally, the techno-invasion came out significant, signifying the infiltration of working space by home-related activities. The emotion-focused coping strategy had a moderating effect. In contrast, the problem-focused coping strategy had no significant effect, indicating that an appropriate emotional coping strategy is more important for workers undergoing extreme changes in the work environment. Subsequently, practical and theoretical implications, limitations, and future research directions are discussed.
Background: Occupational safety issues related to food delivery riders emerge with evidence of an increase in associated traffic accidents and injuries along with the rapid growth of the online food delivery business. This paper focuses on food delivery riders' job stress and investigates its relationships with both antecedents and risky riding outcomes. Method: Survey data were collected from 279 Taiwanese food delivery motorcycle riders and analyzed using hierarchical regression analysis. Results: The results show that job overload and time pressure positively impact riders' job stress, while self-efficacy slightly reduces job stress. Job stress positively leads to risky driving behavior and distraction. In addition, time pressure can strengthen the impact of job overload on job stress. Riders' risky riding attitude can also strengthen the impacts of job stress on risky riding behaviors and distraction. Conclusion: This paper advances the literature on online food delivery as well as the occupational safety improvement of food delivery riders. Specifically, this study provides insights into the job stress of food delivery motorcycle riders and the effects of job characteristics and risky behavioral consequences.
The purpose of this study is to provide the basic information for the improvement of housewives consciousness and satisfaction of household work by analyzing the data regarding the housewives consciousness and satisfaction toward household work. The research problems was described as follows; 1) How independent variables influence the housewives consciousness of household work. 2) How independent variables influence the satisfaction of household work. 3) How relate the housewives consciousness and the satisfaction of household work. The research was conducted on 354 housewives in Seoul during the end of January and the beginning of March, 1986. As for the measurement of the instrument, questionnaire with 46 items was made by investigator. The data were analyzed by frequency, percentage, mean and t-test, F-test, Scheffe-test, Pearson-r. The results were summarized as follows; 1) Among the independent variables, the ages of housewives, durations of marriage, psychologica satisfaction were variables to have influence on the housewives consciousness towark household work. 2) Among the independent variable,s the socio-economic status, durations of marriage, psychological satisfaction were variables to have influence on the satisfaction of household work. 3) There were strong positive correlationship between the housewives consciousness and the satisfaction of household work. As a result, it is necessary to minimize the repetition and the overload of house-hold chores through the rationalization of household work and also to divide householdwork properly to family members. We let the housewives feel that her ability can be obtained from the household work. Especially the housewives must have a clear and a high level of consciousness of the household work an expect to receive high value of her household work from the family members. In order to do so, it seems to be important that housewives makes on great effort to have a positive value system and attitudes toward the consciousness and satisfaction of household work. We also must develop those factors through school and home education.
Purpose: This study was conducted to improve the working conditions of dental technicians, through survey for working conditions related to perform one's duty, the extent of personal exposure to substances hazardous and complaint rate and factor of job stress and subjective symptom on musculoskeletal disorders. Methods: Using four types of structured questionnaires: social and demographic factor; the actual conditions of working space; working conditions; and characteristics of dental technicians, respondents filled in the questionnaires and the results were analyzed statistically. Results: The evaluation of comfort in working place found that satisfaction level on indoor noise was the lowest with 2.6 on a five-point scale and privacy space followed 2.8 point. In reasons for dissatisfaction with job, over workload ranked the highest by 25.4% and role overload had the highest by 39.5% in job stress factors. Based on the results, we could draw conclusion that dental technicians were unsatisfied with role overload and heavy workload a day. In reasons for musculoskeletal symptom prevalence, long-patient work was the highest by 24.1%. It was thought to cause dental technicians need deep procession and long-patient work due to the nature of their job. Conclusion: In conclusion, noise reduction and privacy space are required to improve job efficiency of dental technicians. In addition; we need to think of ways to increase the job satisfaction with adequate rest while deep procession and long-patient working.
Lee, Jung Seok;Moon, Seong Oh;Youn, Ye Bin;Lim, Nam Gi;Oh, Tae Keun
Journal of the Korean Society of Safety
/
제33권1호
/
pp.73-80
/
2018
According to the statistics publication of KOSHA, more than half of serious accidents at the construction sites were related to the temporary works and/or the temporary structures such as scaffoldings, shores, earth retaining walls, etc. The structural failures are occurred because of the overload acting on the structures or lack of performance of the one or more members of the structures. For the prevention of the collapse accidents relating to the temporary structures at the construction sites, we have to control construction processes not to occur the overload and also to control the performance and quality of each member of the temporary structures. MOLIT has amended the "Construction Technology Promotion Act" on Jan. 7th, 2015 to ensure the structural safety of the temporary structures. According to the Act, the designers of the construction design projects should check the structural integrity of the structures including the temporary structures and the construction companies have to let 'the Relative Professionals' confirm the structural integrity of temporary structures, the shores(${\geq}5m$ high) and the scaffolds(${\geq}31m$ high), before construction. Also, MOLIT has amended the "Regulation for Construction Technology Promotion Act" on Jul. 4th, 2016 for quality management and testing of temporary equipments. According th this regulation, the construction companies and supervisors should manage and test the temporary equipments before using them. In this paper, the standard drawings of the shores(< 5 m high) and the scaffolds(< 31 m high) and the amended "Business Guideline for Quality Management of Construction Work" are presented. As the result of this study, MOLIT noticed the amended "Business Guideline for Quality Management of Construction Work" on Jul. 1st, 2017.
This study is designed to find out the determinants of dual-earner wives' needs for family-supportive services. For this purpose, a hypothetical model which explains the relationships among 6 stressors, role overload, stress and needs for 4 family-supportive services is developed. Using the data collected by purposive sampling from 234 professional women and 208 blue-collar women living in Chinju and Sacheon, the hypothetical model developed in this study was tested. In order to examine occupational class differences, a model for professionals and another model for blue-collars were developed separately and compared. For data analysis, a covariance structure analysis was used. The best-fitting model for professional women (df=141, GFI=0.928, CFI=0.965) and the model for blue collar women (df=141, GFI=0.902, CFI=0.912) were found. As a result of comparing two models, 9 common relationships were found:l)Greater dissatisfaction with child care service increases role overload; 2)Longer work hours increases role overload; 3) Higher level of role overload increases stress; 4)Higher level of stress increase needs for leaves; 5)Older child increases needs for flexible work pattern; 6)Younger child increases needs for finalcial assistance for child care fee; 7)needs for financial assistance for child care increases needs for on-site child care services; 8)needs for on-site child care services increases needs for leaves; 9)needs for leaves increases needs for flexible work pattern. With the exception of these 9 common relationships, the analyses revealed substantial differences between professional and blue-collar dual-earner wives. Based on the common and differential needs between 2 groups of wives, the effective ways to provide family-supportive services according to the needs of individual dual-earner wives who are in different familial, financial, and work conditions were suggested.
This study examined the effects of elderly care facility social workers' work environment (role conflict, role ambiguity, role overload, and adequacy of the reward system) and personal tendency (emotional empathy, cognitive empathy, external attribution, and internal attribution) on their burnout (emotional burnout, low personal achievement, and depersonalization about clients) and suggested strategies for preventing burnout in social workers at elderly care facilities. For this purpose, we conducted a questionnaire survey of social workers working at institutions designated as elderly long-term care facilities and collected a total of 312 questionnaires. According to the results of analyzing the data using a structural equation model, among the sub-factors of work environment, role ambiguity had a significant positive effect on low personal achievement and depersonalization about clients, role conflict on emotional burnout, and role overload on depersonalization about clients. Among the sub-factors of personal tendency, cognitive empathy and internal attribution had a significant negative effect on low personal achievement, and external attribution had a significant positive effect on emotional burnout and depersonalization about clients. This study is meaningful in that it illuminated social workers' burnout not only from the aspect of work environment but also from that of personal tendency.
Purpose: The purpose was to investigate the literature on depression among South Korean nurses in order to identify overall trends regarding depression. Methods: Forty-five papers published between 1998 and 2017 in three Korean databases-RISS4U, DBPIA, and KISS-were analyzed. Results: Depression showed significant positive associations with job stress, burnout, intent to leave, and somatic symptoms such as fatigue and trouble sleeping. Poor work environments such as staff shortage, work overload, and shift work were also positively associated with depression. Higher job satisfaction, resilience, self-efficacy, self-esteem, and social support were negatively correlated with and acted as significant buffers against depression. Conclusion: These results indicate that healthcare policymakers must pay more attention to the management and prevention of nurses' depression. In order to effectively do so, poor work conditions, which involve long working hours, high patient-to-nurse ratios, and extreme workloads, should be improved. Simultaneously, nursing managers should implement initiatives such as counseling and competency improvement programs, and stress management to reduce and prevent depression among nurses and strengthen their positive competency. Also, further research is required to clarify the prevalence of depression in South Korean nurses, with more meta-analyses also required to identify variations in depression rates owing to various factors.
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