• Asia pacific journal of information systems
• /
• v.24 no.4
• /
• pp.611-635
• /
• 2014

Information systems (IS) have become ubiquitous and changed every aspect of how people live their lives. While some IS have been successfully adopted and widely used, others have failed to be adopted and crowded out in spite of remarkable progress in technologies. Both the technology acceptance model (TAM) and the IS Success Model (ISSM), among many others, have contributed to explain the reasons of success as well as failure in IS adoption and usage. While the TAM suggests that intention to use and perceived usefulness lead to actual IS usage, the ISSM indicates that information quality, system quality, and service quality affect IS usage and user satisfaction. Upon literature review, however, we found a significant void in theoretical development and its applications that employ either of the two models, and we raise research questions. First of all, in spite of the causal relationship between intention to use and actual usage, in most previous studies, only intention to use was employed as a dependent variable without overt explaining its relationship with actual usage. Moreover, even in a few studies that employed actual IS usage as a dependent variable, the degree of actual usage was measured based on users' perceptual responses to survey questionnaires. However, the measurement of actual usage based on survey responses might not be 'actual' usage in a strict sense that responders' perception may be distorted due to their selective perceptions or stereotypes. By the same token, the degree of system quality that IS users perceive might not be 'real' quality as well. This study seeks to fill this void by measuring the variables of actual usage and system quality using 'fact' data such as system logs and specifications of users' information and communications technology (ICT) devices. More specifically, we propose an integrated research model that bring together the TAM and the ISSM. The integrated model is composed of both the variables that are to be measured using fact as well as survey data. By employing the integrated model, we expect to reveal the difference between real and perceived degree of system quality, and to investigate the relationship between the perception-based measure of intention to use and the fact-based measure of actual usage. Furthermore, we also aim to add empirical findings on the general research question: what factors influence actual IS usage and how? In order to address the research question and to examine the research model, we selected a mobile campus application (MCA). We collected both fact data and survey data. For fact data, we retrieved them from the system logs such information as menu usage counts, user's device performance, display size, and operating system revision version number. At the same time, we conducted a survey among university students who use an MCA, and collected 180 valid responses. A partial least square (PLS) method was employed to validate our research model. Among nine hypotheses developed, we found five were supported while four were not. In detail, the relationships between (1) perceived system quality and perceived usefulness, (2) perceived system quality and perceived intention to use, (3) perceived usefulness and perceived intention to use, (4) quality of device platform and actual IS usage, and (5) perceived intention to use and actual IS usage were found to be significant. In comparison, the relationships between (1) quality of device platform and perceived system quality, (2) quality of device platform and perceived usefulness, (3) quality of device platform and perceived intention to use, and (4) perceived system quality and actual IS usage were not significant. The results of the study reveal notable differences from those of previous studies. First, although perceived intention to use shows a positive effect on actual IS usage, its explanatory power is very weak ($R^2$=0.064). Second, fact-based system quality (quality of user's device platform) shows a direct impact on actual IS usage without the mediating role of intention to use. Lastly, the relationships between perceived system quality (perception-based system quality) and other constructs show completely different results from those between quality of device platform (fact-based system quality) and other constructs. In the post-hoc analysis, IS users' past behavior was additionally included in the research model to further investigate the cause of such a low explanatory power of actual IS usage. The results show that past IS usage has a strong positive effect on current IS usage while intention to use does not have, implying that IS usage has already become a habitual behavior. This study provides the following several implications. First, we verify that fact-based data (i.e., system logs of real usage records) are more likely to reflect IS users' actual usage than perception-based data. In addition, by identifying the direct impact of quality of device platform on actual IS usage (without any mediating roles of attitude or intention), this study triggers further research on other potential factors that may directly influence actual IS usage. Furthermore, the results of the study provide practical strategic implications that organizations equipped with high-quality systems may directly expect high level of system usage.

• The Journal of The Korea Institute of Intelligent Transport Systems
• /
• v.7 no.3
• /
• pp.1-14
• /
• 2008

Mass transit information should contribute many benefits to users. Especially transportation information technology is developing highly with information technology in Korea recently. Hereafter it is expected to provide customized transportation information to users individually with the advent of ubiquitous age in earnest. This public transportation information service can be realized by path finding algorithms in public transportation networks including travel and transfer attributes. In this research, multi objectives such as travel time, transfer time, and number of transfer and so on are constructed with the primary facts influencing users. Moreover, the method reducing user's path finding alternatives arbitrarily is proposed by selecting the best alternative which provides maximum utility to users among non dominated paths. Therefore, the ultimate goal of this study proposes a multi objective shortest paths finding algorithm which can take into account multiple user classes in a transit network with multiple travel modes. The proposed algorithm is demonstrated based on the two case studies - a small toy network and the large-scaled Seoul Metropolitan subway network.

• Asia pacific journal of information systems
• /
• v.22 no.3
• /
• pp.1-27
• /
• 2012

Many companies have recently become interested in using social networking sites such as Twitter and Facebook as a new channel to communicate with their customers. For example, companies often offer "special deals" (e.g., coupons, discounts, free samples, etc.) to their customers who participate in promotions or events on social networking sites. Companies often make important announcements on their products or services on social networking sites. By doing so, customers are encouraged to continue to have relationships with companies on social networking sites and to recommend the companies' presence on social networking sites to other potential customers. Moreover, customers who keep close relationships with companies on social networking sites often provide the companies with valuable suggestions and feedback. For instance, Starbucks has more than 2 million followers on Twitter, and often receive suggestions and feedback for their product offerings and services from the followers on Twitter. Although companies realize potential benefits of using social networking sites as a channel to communicate with their customers, it appears that many companies have difficulty forging long-lasting relationships with customers on social networking sites. It is often reported that many customers who had followed companies on Twitter later stopped following them for various reasons. Therefore, it is an important issue to understand what motivates customers to continue to keep relationships with companies on social networking sites. Nonetheless, due attention has yet paid to this issue until recently. This study intends to contribute to our understanding on customers' intention to continue to follow companies on Twitter and to spread positive word-of-mouth about companies on Twitter. Specifically, we identify seven potential factors that customers perceive as important in evaluating their experience with companies on Twitter. The seven factors include similarity, receptivity, interactivity, ubiquitous connectivity, enjoyment, usefulness and transparency. We posit that the seven perception factors can affect the two types of satisfaction, emotional and cognitive, which can in turn influence on customers' intention to follow companies on Twitter and to spread positive word-of-mouth about companies on Twitter. Research hypotheses formulated in this study were tested with data collected from a questionnaire survey administered to customers who had been following companies on Twitter. The data was analyzed with the partial least square (PLS) approach to structural equation modeling. The results of data analysis based on 177 usable responses were generally supportive of our predictions for the effects of the seven factors identified and the two types of satisfaction. In particular, out results suggest that emotional satisfaction was strongly influenced by perceived similarity, perceived receptivity, perceived enjoyment, and perceived transparency. Cognitive satisfaction was significantly influenced by perceived similarity, perceived interactivity, perceived enjoyment, and perceived transparency. While cognitive satisfaction was found to have significant and positive effects on both continued following and word-of-mouth intentions, emotional satisfaction had a significant and positive effect only on word-of-mouth intention.

• KSCE Journal of Civil and Environmental Engineering Research
• /
• v.37 no.6
• /
• pp.1017-1023
• /
• 2017

Duration induced by freeway crashes has a critical influence on traffic congestion. In general, crash duration composes detection and verification, response, and clearance time. Of these, the crash clearance time determined by a crash clearance team has attracted considerable attention in the freeway congestion management since the interest of the first two time stages faded away with increasing ubiquitous mobile phone users. The objective of this study is to identify the critical factors that affect freeway crash clearance time using a Cox's proportional hazard model. In total, 6,870 crash duration data collected from 30 major Korean freeways in 2013 were used. As a result, it was found that crashes during the night, with trailer or larger size truck, and in tunnel section contribute to increasing clearance time. Crashes associated with fatality, completed damage of crashed vehicle (s), and vehicles' fire or rollover after crash also lead to increasing clearance time. Additionally, an increase in the number of vehicles involved resulted in longer clearance time. On the other hand, crashes in the vicinity of tollgate, by passenger car, during spring, on flat section, and of car-facility type had longer clearance time. On the basis of the results, this paper suggested some strategic plans and mitigation measures to reduce crash clearance time on Korean freeway systems.

• Information Systems Review
• /
• v.11 no.3
• /
• pp.63-82
• /
• 2009

In B2B e-Commerce(Business to Business Electronic Commerce) market, many companies use B2B e-Commerce Guarantee Service. Guarantee service raised the stability of collect debts for seller, and made purchase fund for buyer. The purpose of this study is development of KPI (Key Performance Index) for measuring performance and improving service quality. Through analysis for 'B2B e-Commerce Guarantee Intermediary Service based on RFID', the study developed KPI and made the case. The study suggests KPI of B2B e-Commerce Guarantee Intermediary Service based on RFID by IT BSC(Balanced Scorecard) model. The process of developing KPI is 4 phase. First phase is connection between service goal and KPI, second phase is make a KPI pool, third phase is development of standard for valuating and selecting index, the last phase is defining and applying of index. This study suggests the standard of measuring performance in B2B e-commerce Guarantee Service and guidelines on revitalization of service in B2B e-commerce industry and the other industry.

• International Journal of Fuzzy Logic and Intelligent Systems
• /
• v.7 no.4
• /
• pp.228-235
• /
• 2007

The main purpose of this paper is to manage the container property effectively at the container yard by applying the RTLS technology to the field of port logistics. Yet, many kinds of noises happen to be inputted with the distance value(between the reader and the tag) which is to be inputted into the location identification algorithm, which makes the distance value jumped due to the system noise of the ultrasonic sensor module and the measurement noise. The Kalman Filter is widely used to prevent this jump occurrence; the noises are eliminated by using the EKF(Extended Kalman Filter) while considering that the distance information of the ultrasonic sensor is non-linear. Also, the 3D RTLS system at the port container yard suggested in this research is designed not to be interrupted for its ultrasonic transmission by positioning the antenna at the front of each sector of the container where the active tags are installed. We positioned the readers, which function as antennas for location identification, to four places randomly in the absolute coordinate and let the positions of the active tags identified by using the distance data delivered from the active tags. For the location identification algorithm used in this paper, the triangulation measurement that is most used in general is applied and newly reorganized to calculate the position of the container. In the first experiment, we dealt with the error resulting in the angle and the distance of the ultrasonic sensor module, which is the most important in the hardware performance; in the second, we evaluated the performance of the location identification algorithm, which is the most important in the software performance, and tested the noise cancellation effects for the EKF. According to the experiment result, the ultrasonic sensor showed an average of 3 to 5cm error up to $45^{\circ}$ in case of $60^{\circ}$ or more, non-reliable linear distances were obtained. In addition, the evaluation of the algorithm performance showed an average of $4^{\circ}{\sim}5^{\circ}$ error due to the error of the linear distance-this error is negligible for most container location identifications. Lastly, the experiment results of noise cancellation and jump preservation by using the EKF showed that noises were removed in the distance information which was entered from the input of the ultrasonic sensor and as a result, only signal was extracted; thus, jumps were able to be removed and the exact distance information between the ultrasonic sensors could be obtained.

• Journal of radiological science and technology
• /
• v.31 no.1
• /
• pp.1-10
• /
• 2008

Ubiquitous health care system, which is one of the developing solution technologies of IT, BT and NT, could give us new medical environments in future. Implementing health information systems can be complex, expensive and frustrating. Healthcare professionals seeking to acquire or upgrade systems do not have a convenient, reliable way of specifying a level of adherence to communication standards sufficient to achieve truly efficient interoperability. Great progress has been made in establishing such standards-DICOM, IHE and HL7, notably, are now highly advanced. IHE has defined a common framework to deliver the basic interoperability needed for local and regional health information networks. It has developed a foundational set of standards-based integration profiles for information exchange with three interrelated efforts. HL7 is one of several ANSI-accredited Standards Developing Organizations operating in the healthcare arena. Most SDOs produce standards (protocols) for a particular healthcare domain such as pharmacy, medical devices, imaging or insurance transactions. HL7's domain is clinical and administrative data. HL7 is an international community of healthcare subject matter experts and information scientists collaborating to create standards for the exchange, management and integration of electronic healthcare information. The ASTM specification for Continuity of Care Record was developed by subcommittee E31.28 on electronic health records, which includes clinicians, provider institutions, administrators, patient advocates, vendors, and health industry. In this paper, there are suggestions that provide a test bed, demonstration and specification of how standards such a IHE, HL7, ASTM can be used to provide an integrated environment.

• 한국HCI학회:학술대회논문집
• /
• 2009.02a
• /
• pp.526-530
• /
• 2009

In this paper, we propose a contextual information and physics-based contents manipulation method for a mobile augmented reality authoring system. Due to proliferation of ubiquitous computing in information technology(IT) and advances in sensor technology and mobile devices, AR systems that were only possible in PC can be now feasible on mobile devices. In addition, many AR systems have been proposed that utilize sensory data and reflect them into. Thus, the proposed method provides appropriate visual cues for 3D manipulations of the augmented contents. In addition, uses can manipulate the augmented contents with sensory information through the assignment of sensors to the contents. Moreover, it supports not only a physics-based contents loader that enables users to specify physics properties into the contents, but also the transform matrix between AR and physics engine coordinates. To show the feasibility of the proposed method, we implemented a mobile augmented reality authoring system. We believe that the proposed method can be a key factor for context-aware mobile AR authoring system.

• The KIPS Transactions:PartA
• /
• v.17A no.3
• /
• pp.127-136
• /
• 2010

A wireless sensor network(WSN) which roles as a mediator between living environment and computers in ubiquitous computing is very essential research area. Due to the constraint that sensor nodes should work in very resource-restricted circumstances, an operating system that can manage resources effectively is demanded. Also, a sensor network should be able to deal with many events quickly and simultaneously in order to respond to various physical changes in outer environment. The Sensor Network Operating System such as TinyOS, MANTIS and NanoQplus is much designed so that it can satisfy such requirement. But, for programmers who develop application program for sensor networks, they have lack of frameworks which the development is easily possible from restricted development environment. In this paper for this, we implemented a state machine framework apt for responsive systems in NanoQplus which is multi-thread-based sensor network operating system. In addition we propose an event broker module(EBM) for effective event dispatching, a message data structure for message sharing among state machines, and an execution module that handles messages and their queue and performs state transition of the machines. Furthermore, we could do the development more easily an application program with a state-based framework by developing CASE tools.

• Journal of Korea Society of Industrial Information Systems
• /
• v.19 no.1
• /
• pp.13-18
• /
• 2014

Sensor nodes are used for monitoring and collecting the environmental data via wireless sensor network. The wireless sensor network with various sensor nodes draws attention as a key technology in ubiquitous computing. Sensor nodes has very small memory capacity and limited power resource. Thus, it is essential to have energy efficient strategy for the sensor nodes. Since the sensor nodes are operating on the same frequency bands with ISM frequency bands, the interference by the devices operating on the ISM band degrades the quality of communication integrity. In this paper, the convolutional code is proposed instead of ARQ for the error control for the sensor network. The proposed convolutional code was implemented and the BER performance is measured. For the fixed transmitting powers of -19.2 dBm and -25dBm, the BER with various communication distances are measured. The packet loss rate and the retransmission rate are calculated from the measured BER. It is shown that the porposed method obtained about 9~12% and 12-19% reduction in retransmission rate for -19.2 dBm and -25 dBm respectively.