• Title/Summary/Keyword: two dimensions

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Analysis on the Perception of the Service Quality and Satisfaction on the Electronic Journals of Medical Library Users (의학도서관 이용자의 전자저널 서비스품질 지각과 만족도 분석: K대학교 의과대학 교수 및 대학원생을 중심으로)

  • Cho, Hwa-Sun;Oh, Dong-Geun
    • Journal of Information Management
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    • v.42 no.4
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    • pp.23-37
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    • 2011
  • This study has surveyed the professors and graduate students of school of medicine at K university, to analyze the medical library users' service quality perceptions on electronic journals and their effects on the customer satisfaction. Two groups of faculty members and graduate students has statistically significant different perceptions on the service quality of electronic journals. Among four sub-dimensions of service quality, there are no statistically significant differences in the perceptions between two groups in convenience of use, accessability, and content resources, but there is significant differences in supportiveness between two groups. In the perceptions on the satisfaction and value, faculty group has significantly higher perceptions on both of them. The most influential dimension of the service quality of the electronic journal for the perception on the satisfaction is supportiveness followed by convenience of use and content resources. Moderating effect of value on service quality, its sub-dimensions, and satisfaction is not proved statistically.

Effect of Co-Driver on Job Content and Depression of Truck Drivers

  • Hatami, Ali;Vosoughi, Shahram;Hosseini, Agha F.;Ebrahimi, Hossein
    • Safety and Health at Work
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    • v.10 no.1
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    • pp.75-79
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    • 2019
  • Background: Since the presence of a co-driver can be considered as a companion, partner, or friend for a driver through eliminating driver's loneliness, it plays a significant role in health and safety of drivers. The objective of this study was to investigate the effect of co-drivers on depression and occupational stress on male truck drivers. Methods: This study was an interventional case-control study. Seventy truck drivers were selected and divided into two groups: case (33 truck drivers with co-drivers) and control (37 truck drivers without codrivers). Two Goldberg depression inventories (for evaluating driver's depression) and the Karasek job content questionnaire (for evaluating driver's job stress) were used to collect data which were completed by interview. Results: The results showed that job content values for the case group were higher in all dimensions except job nature. The comparison of the percentages showed significant difference between two groups. Depression rate in drivers with co-driver is truly less than depression rate in drivers without co-driver. There was significant positive relationship between dimensions of job content and depression rate. Conclusion: According to the results of this study, it can be claimed that a co-driver decreases stress and loneliness of drivers, as well as increases work performance and job satisfaction, and, in turn, leads to a decrease in job-related depression.

Study of cracks in compressed concrete specimens with a notch and two neighboring holes

  • Vahab, Sarfarazi;Kaveh, Asgari;Shirin, Jahanmiri;Mohammad Fatehi, Marji;Alireza Mohammadi, Khachakini
    • Advances in concrete construction
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    • v.14 no.5
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    • pp.317-330
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    • 2022
  • This paper investigated computationally and experimentally the interaction here between a notch as well as a micropore under uniaxial compression. Brazilian tensile strength, uniaxial tensile strength, as well as biaxial tensile strength are used to calibrate PFC2d at first. Then, uniaxial compression test was conducted which they included internal notch and micro pore. Experimental and numerical building of 9 models including notch and micro pore were conducted. Model dimensions of models are 10 cm × 10 cm × 5 cm. Joint length was 2 cm. Joints angles were 30°, 45° and 60°. The position of micro pore for all joint angles was 2cm upper than top of the joint, 2 cm upper than middle of joint and 2 cm upper than the joint lower tip, discreetly. The numerical model's dimensions were 5.4 cm × 10.8 cm. The fractures were 2 cm in length and had angularities of 30, 45, and 60 degrees. The pore had a diameter of 1 cm and was located at the top of the notch, 2 cm above the top, 2 cm above the middle, and 2 cm above the bottom tip of the joint. The uniaxial compression strength of the model material was 10 MPa. The local damping ratio was 0.7. At 0.016 mm per second, it loaded. The results show that failure pattern affects uniaxial compressive strength whereas notch orientation and pore condition impact failure pattern. From the notch tips, a two-wing fracture spreads almost parallel to the usual load until it unites with the sample edge. Additionally, two wing fractures start at the hole. Both of these cracks join the sample edge and one of them joins the notch. The number of wing cracks increased as the joint angle rose. There aren't many AE effects in the early phases of loading, but they quickly build up until the applied stress reaches its maximum. Each stress decrease was also followed by several AE effects. By raising the joint angularities from 30° to 60°, uniaxial strength was reduced. The failure strengths in both the numerical simulation and the actual test are quite similar.

Response of two-way reinforced concrete voided slabs enhanced by steel fibers and GFRP sheets under monotonic loading

  • Adel A. Al-Azzawi;Shahad H. Mtashar
    • Structural Monitoring and Maintenance
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    • v.10 no.1
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    • pp.1-23
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    • 2023
  • Various efforts have been made to reduce the weight of concrete slabs while preserving their flexural strength. This will result in reducing deflection and allows the utilization of longer spans. The top zone of the slab requires concrete to create the compression block for flexural strength, and the tension zone needs concrete to join with reinforcing for flexural strength. Also, the top and bottom slab faces must be linked to transmit stresses. Voided slab systems were and are still used to make long-span slab buildings lighter. Eight slab specimens of (1000*1000 (1000*1000 mm2) were cast and tested as two-way simply supported slabs in this research. The tested specimens consist of one solid slab and seven voided slabs with the following variables (type of slab solid and voided), thickness of slab (100 and 125 mm), presence of steel fibers (0% and 1%), and the number of GFRP layers). The voids in slabs were made using high-density polystyrene of dimensions (200*200*50 mm) with a central hole of dimensions (50*50*50 mm) at the ineffective concrete zones to give a reduction in weight by (34% to 38%). The slabs were tested as simply supported slabs under partial uniform loading. The results of specimens subjected to monotonic loading show that the combined strengthening by steel fibers and GFRP sheets of the concrete specimen (V-125-2GF-1%) shows the least deflection, deflection (4.6 mm), good ultimate loading capacity (192 MPa), large stiffness at cracking and at ultimate (57 and 41.74) respectively, more ductility (1.44), and high energy absorption (1344.83 kN.mm); so it's the best specimen that can be used as a voided slab under this type of loading.

Factors that affect consumer attitude by the types of show-window display and the difference by the gender of consumer (소비자 성별(消費者 性別)에 따른 의류제품(衣類製品) 쇼윈도우 디스플레이 유형(類型)에 대한 태도 요인(態度 要因))

  • Kwon, Hae-Sook;Shin, Eun-Kyung
    • Journal of Fashion Business
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    • v.10 no.5
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    • pp.93-104
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    • 2006
  • The main purpose of this research is to examine what are the factors that affect consumer attitude by the types of clothing window display, and find if there is any difference by gender of consumer group. Total 357 data from random sample of 347 adults(156 male and 191 female) who were between 19 to 49 years of age were analyzed. Sources for the sample were companies and apartment complexes and several colleges in Seoul and Chonan to diversify by such demographics as age and social status. Factors were measured by respondents' rating of 9 statements using a 5-point Likert-type scale. SPSS(Statistical Package for Social Science) Version 10.0, is used for factor analysis in order to comprehend the factors of consumer attitude and Cronbauch's ${\alpha}$ in order to measure the credibility of questions in each factor. The main findings are as follows: First, three dimensions of consumer attitude to two types of window-display of product centered display and image centered display were identified as interest, information, and impression and theses are same to both male and female consumer group. Second, for both male and female consumer group, three dimensions of consumer attitude toward two types of window-display were same, however, included sub categories in each dimension showed a little difference. In product centered display, both male and female consumer group showed high interest in the sub categories of 'fashion' and 'informations related to the product' and they were considered same factor. Otherwise, In image centered display, two sub categories of 'having some interests in the display' and 'recognize the display that projects the image or impression of clothing well' were showed high relationship each other and they were also considered same factor. Third, Cronbauch's ${\alpha}$ of three dimensions of consumer attitude demonstrated high credibility from 0.75 to 0.91. Mean score of subcategories of attitudes toward the type of display by the gender of consumer showed high scores of 'interest' and 'impression' categories in image centered display and showed high scores of 'information' category in product centered display for both gender.

Impact of National Culture on Service Quality Evaluations : Comparison of Korea and Anglo-Saxon Countries (국가문화가 서비스품질의 평가에 미치는 영향 : 한국과 영·미권 국가의 비교)

  • Nam, Sung-Jip
    • Journal of Distribution Science
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    • v.13 no.11
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    • pp.93-100
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    • 2015
  • Purpose - The objective of this research is to investigate whether national culture influences consumers' service evaluations. The services industry is receiving increasing attention from academia and practitioners as its position grows in global markets. Standardization or localization is a traditional managerial decision in global business. As the boundaries of services expand across national borders, firms are required to decide whether to standardize services or adjust to local needs. Though it is imperative to reflect global perspectives in marketing theories, these perspectives are mostly based on Western conceptualization of the world. Through a comparison of consumer groups from two culturally remote countries, service quality evaluation mechanisms are examined based on similar stimuli. The study tries to expand service marketing perspectives across national borders. Research design, data, and methodology - Eastern and Western countries are known to be culturally distinct. One Eastern and one Western country were chosen: an Anglo-Saxon country (the U.S., England, and Australia) and South Korea. In Hofstede's cultural dimensions, the differences between the two are pronounced. The Anglo-Saxon based countries share many similarities. Samples of the same sites are targeted. Questionnaires using a service quality scale (SERVQUAL) and a customer satisfaction scale were distributed. Utilizing Hofstede's typology of culture, the service evaluation mechanisms of the respondents from the two groups are evaluated. Three hypotheses are proposed from the review of the literature. These are service evaluation habits, importance of service quality dimensions for the individualistic/collectivistic countries, and strong/weak uncertainty avoidance cultures. Consumers from the individualistic countries are considered to care about themselves and demand a higher level of responsiveness and assurance. On the other hand, consumers from high uncertainty avoidance cultures are assumed to rely more on tangible questions of service quality, as these are the only predictable service quality indicators. A t-test and regression analysis are applied to validate the constructs. Results - The respondents from the Anglo-Saxon countries are more generous on service evaluations than Koreans. Researchers have indicated that Americans tend to give higher service evolution scores than European, Mexican, and Korean counterparts. The tendency is the same here. The sample from Anglo-Saxon countries demonstrated higher service evaluation scores on every dimension of SERVQUAL. For the second hypothesis, the respondents from the collectivistic culture rely less on core service dimensions (assurance and responsiveness) due to their tendency to place more value on group harmony than individual interest. However, the third hypothesis was not validated. Conclusions - The study attempted to expand the scope of service marketing to reflect cross-national perspectives. Service quality is known to have a strong influence on customer satisfaction and loyalty behavior. However, this research demonstrated that individuals from different cultural territories respond heterogeneously to the same stimuli. Scholars argue that national cultures are main factors in such deviated behavior. Scholars and global managers should be aware of differences in consumer value judgment mechanisms such as satisfaction, expectations, and perceptions.

A Comparative Evaluation of Urban Quality of Life Using AHP (AHP를 이용한 도시의 삶의 질 비교)

  • Kim, Dong-Yoon
    • Journal of The Korean Digital Architecture Interior Association
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    • v.13 no.1
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    • pp.33-41
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    • 2013
  • Considering the fact that quality of life(QOL) conceptually has objective and subjective attributes but difficulties in measuring the subjective aspect cause a number of studies not to be balanced, this study exploits AHP(Analytical Hierarchy Process) which has been used for systematic decision making to include the other aspect. As the first step of the process decision making hierarchy model is set by content analysis of the UNDP QOL index and additional review of previous studies. 'Improving urban QOL' is a goal on top, 'Economical QOL', 'Environmental QOL', 'Social QOL' and 'Physical QOL' are dimensions of sub-goal(means objectives), and further decomposition follows. AHP shows that the dimensions of economical, physical, environmental and social QOL scored higher respectively. The aim of the model is to measure and prioritize the urban QOL in the two case study cities. The final score of the each city could be computed by integration of relative weights of dimensions for urban QOL. The final score of QOL for city A was 0.6642 and for city B the figure decreased to 0.3358. The method of this study could be used in stages of the process of urban planning. First stage is when planners try to have a correct and reliable perspective from the existed conditions of the city. Second stage is when the projects should be investigated to be confirmed for their efficiency. In other words planners can direct the scarce resources towards the aspects of QOL which are more important. And the results revealed that using AHP creates opportunity to involving the different groups in the stage of criteria weighting so that the attitudes of local community could be integrated well to the decision making to be suitable for a new paradigm of participatory and communicative planning.

The Effects of Fashion Blog Features on Commitment, Satisfaction and Word-of-Mouth Intention (패션블로그의 특성이 몰입, 만족 및 구전의도에 미치는 영향)

  • Hong, Byung-Sook;Kwon, Yoo-Jin;Lee, Jae-Wook;Ryu, Eun-Suk
    • Journal of the Korean Society of Clothing and Textiles
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    • v.36 no.2
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    • pp.244-257
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    • 2012
  • This study is to understand the effects of fashion blog features on commitment, satisfaction, and Word-of-Mouth intention due to the interest shown by fashion companies on fashion blogs as new marketing communication strategies. The survey was conducted from April $23^{rd}$ to May $2^{nd}$, 2011 and all 300 respondents had visited fashion blogs. The results of this study are described below. First, the study finds that fashion blog features have five dimensions; interactivity, information reliability, convenience of information access, reputation, and intimacy. Commitment consists of behavioral commitment and emotional commitment, and satisfaction consists of two dimensions; information satisfaction and usage satisfaction. Second, behavioral commitment, is positively influenced by all fashion blog features (except for the negative effect on interactivity). Blog features have a positive impact on emotional commitment (except for negative impact on reputation). Third, information satisfaction is influenced by all fashion blog features; however, usage satisfaction is influenced only by interactivity, reputation, and intimacy. Fourth, Word-of-Mouth intention is influenced by all commitment and satisfaction dimensions. The results of this study will help fashion companies use fashion blogs as marketing communication tools.

Relations Among Motivation to Lead, Leadership Behavior, and Performance (리더십 발휘동기, 리더십 행위 그리고 성과간의 관계에 관한 탐색적 연구)

  • Kim, Jung-Hoon
    • The Journal of the Korea Contents Association
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    • v.11 no.4
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    • pp.321-337
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    • 2011
  • The current study is an attempt, in two separate surveys, to explore the role of motivation to lead, which has rarely been introduced into academic leadership research in Korea. For the survey and statistical analysis, the population is defined as the employees working in Korea. The motivation to lead is considered important in practices since without it any leadership development interventions show less possibility to succeed. The motivation to lead was defined in terms of three dimensions as in affective motivation, socio-normative motivation, and non-calculative motivation(Chen & Drasgow, 2001). The study then empirically explored the potential relationships between the three dimensions and leadership styles. Specifically, such leadership styles as transformational leadership, transactional leadership, and self-sacrificial leadership behavior have been correlated to motivation to lead. In addition, using regression analysis, the explanatory power of the motivation to lead on various dependent variables were investigated. As a result, the three dimensions of motivation to lead, that is, affective, socio-normative, and non-calculative motivations each were found to have strong correlations with transformational, transactional, and self-sacrificial leadership, as well as with other criterion-related variables such as organizational commitment and trust. Limitations of the current study, along with future research directions were also discussed.

Experimental Study on Subjective Sound Quality Evaluation of Vehicle Noises (승용차소음의 주관적 음질평가 실험연구)

  • Choe, Byongho
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.14 no.12
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    • pp.1223-1232
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    • 2004
  • This study is directed toward determining the number and characteristics of psychologically meaningful perceptual dimensions required for assessing the sound quality with respect to vehicle noises, and toward identifying the acoustical and/or psychoacoustical bases underlying the preference and similarity judgments. For the purpose of analyzing the paired comparison data produced by subjective ratings we used nonmetric multidimensional scaling(MDS). The perceptual dimensions based upon preference ratings could explain 76.3 % of the variance by maximum dB(A) and sharpness acum. The correlation between objective and subjective positions of the stimuli is $R^2$=0.97(F(1,13)=195.45, p < .01), corrected $R^2$=0.93. The less the intensity of the stimulus the more becomes the subjective Position would be over-estimated relative to the objective one. The same is valid for the opposite case. The perceptual dimensions based upon similarity judgments could be accounted for 47.8 % and 23.5% of the variance, each of which might be a match for the maximum dB(A) and the sharpness acum, respectively. The correlation between objective and subjective positions of the stimuli is $R^2$=0.94(F(1,13)=92.38, p < .01), corrected $R^2$=0.87. The more the intensity of the stimulus the more becomes the subjective position would be over-estimated relative to the objective one. The same is valid for the opposite case. In other words, it is likely that the larger the amount of two stimuli which to compare would be judged similar. So far it should be further clarified that whether the relationship between preference ratings and psychological distances nay be optimized through which psycho-physical models.