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A Study on The Factors Affecting the Managerial Performance of Hospitals (병원경영의 수익성 결정요인에 관한 연구)

  • Chung Bhum-Suk
    • Management & Information Systems Review
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    • v.17
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    • pp.107-133
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    • 2005
  • The purpose of this study was to analyze a trend of profitability classified by characteristics of hospitals and to analyze related factors. The data for this study were derived from survey material conducted by the Korean Hospital Association on 33 hospitals in Korea between 1993 and 2002. Profitability was measured in the aspect of investment profit rate and operation profit rate with net profit to total assets, normal profit to total assets and operating margin to gross revenue as dependent variables. Independent variables were classified by general factors (ownership, number of beds, period of establishment, region), financial factors (total asset turnover, liabilities to total assets, current ratio, fixed ratio, inventories turnover, personnel costs per operation profit, material costs per operation profits), composition of manpower and facilities(personnel and area per beds), productivity index(the number of daily patients per medical doctor, the number of daily patients per nurse), the score of quality assurance activities. First, Concerning the specialists per beds or area per beds and profitability of hospitals there was not statistically significant. Second, Those hospitals having the most daily patients per nurse had significantly higher profitability than the others, but the number of daily patients per medical doctor had little effect on the profitability. Thirds, Those hospitals having a higher proportion total asset turnover tended to show significantly higher profitability compared to other hospitals, but the liabilities to total assets and liquidity ratio had a little difference to the profitability. Those hospitals having a higher proportion personnel costs per operation profit and material costs per operation profits tended to show significantly lower hospital profitability compared to other hospitals. Fourth, In regression analysis, hospital profitability had negative relationship with personnel costs per operation profit or material costs per operation profits. While it had positive relationship with total asset turnover, the number of daily patients per nurse. In conclusion, private hospitals had higher profitability than that of public hospitals. Though factors related to profitability of hospital were different according to ownership, it is important for securing appropriate profitability by operating appropriate number of nurse, raising total asset turnover, and reducing personnel costs, material costs per operation profits. This study can be used as a baseline data for planning of hospital management. But the study may be limited in that the results cannot be generalized due to its small sample size. However, this longitudinal observation of 33 hospitals over ten year period has significant merit alone.

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Factors Affecting the Profitability of Private Hospitals in Korea (민간병원의 수익성 관련요인)

  • Lee, Yun-Seok;Rhee, Hyun-Sill;Choi, Man-Kyu
    • Korea Journal of Hospital Management
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    • v.9 no.1
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    • pp.22-45
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    • 2004
  • This study was performed to identify factors affecting the profitability of private hospitals in Korea different and to make informations that could be very helpful to hospitals in improving profitability. Data used in this study were collected from 112 hospitals with complete general data of present conditions as well as financial statements(balance sheets, income statements). They were chosen from hospitals that passed the standardization audit undertaken by the Korean Hospital Association from 1998 to 2001 for the purpose of accrediting training hospitals. The dependent variables were used operating margin to total assets and operating margin to gross revenues as proxy indicators for profitability. The independent variables were ownership type, location, bed size, period of establishment, debt to total assets, current ratio, fixed ratio, total asset turnover, average length of stay, bed occupancy rate, admission ratio of outpatients, personnel costs per adjusted inpatient, and fiscal years. The factors had significantly positive effect on operating margin to total assets and operating margin to gross revenues were bed size, total asset turnover. And the factors had significantly negative effect on operating margin to total assets and operating margin to gross revenues were period of establishment, debt to total assets, average length of stay, personnel costs per adjusted inpatient. The adjusted $R^2$ of multiple regression equation was 25.2%, 21.4% respectively. It is very important for private hospitals to improve profitability by raising total asset turnover, and reducing debt to total assets, average length of stay, and personnel costs per adjusted inpatient using the rational and efficient business strategy.

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Organisational Politics on Job Impetus Among Library Personnel in Selected Public Universities in South-West Nigeria

  • Bibire Nurat Badmus;Olatokunbo Christopher Okiki
    • International Journal of Knowledge Content Development & Technology
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    • v.13 no.2
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    • pp.51-70
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    • 2023
  • Nowadays, the growth rate of organisational politics in the library system is a cause of concern for library and information professionals. This has negatively impacted service delivery, most especially in public uni- versity libraries. This study examined the effect of organisational politics on job impetus among library personnel in selected public universities in South-west Nigeria. Three federal and three state universities were purposively selected such that one university was selected in each of the six states in South-west Nigeria. Total enumeration was used for all 187 library personnel in the six universities investigated. Using a descriptive survey of correlational type, a structured questionnaire was used to elicit information from respondents through survey monkey. Of 187 copies administered, 143, representing 76.5%, were retrieved and used for analysis. The results revealed a high level of organisational politics with low impetus. A strong inverse relationship was established between organisational politics and job impetus among library personnel in selected public universities in South-west Nigeria. Based on these, recommendations were made that Library personnel be encouraged to focus on their job specifications and limit organisational politics adhering to rules and regulations in the library and code of conduct for library staff.

Patient Safety Personnel's Task analysis using Importance and Performance Analysis (환자안전 전담인력 업무 분석: 중요도-수행도 분석기법 활용)

  • EunJung Shin;JeongYun Park
    • Quality Improvement in Health Care
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    • v.30 no.1
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    • pp.44-54
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    • 2024
  • Purpose: This study aimed to identify tasks performed by patient safety personnel using importance-performance analysis. Methods: An online survey was conducted during a mandatory educational course. The questionnaire consisted of 43 items categorized into four subscales: management of patient safety accidents, education of healthcare personnel, education of patients and guardians, and patient safety activities. Importance-performance analysis was employed to ascertain the relationship between the importance and performance of tasks conducted by patient safety personnel. Results: A total of 145 patient safety personnel participated in the survey. The perceived importance of tasks by participants averaged 3.67 out of four, while the average performance was 3.40 out of four, indicating a significant difference (t=8.04, p<.001). Activities such as collecting patient safety reports, conducting root-cause analyses, and educating new employees were identified as low-performance tasks compared to their perceived importance. Conclusion: Tasks recognized as having low importance but high performance among patient safety personnel should be addressed through increased awareness and education. Analyzing the causes of tasks with low importance and performance is crucial for recognizing their importance and implementing improvement measures.

Staff Motivation, Self-efficacy and Job Performance of Library Personnel in Public Libraries in Kwara State, Nigeria

  • Qudus Ajibola Bankole;Mohammed Lawal Akanbi;Kabiru Gambari Sulaiman;Abdullahi Olayinka Isiaka
    • International Journal of Knowledge Content Development & Technology
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    • v.13 no.4
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    • pp.51-79
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    • 2023
  • A person's job performance is the result of their efforts, influenced by their skills, personality, and perceptions of their role. Job performance is the execution of statutory obligations or functions based on the area of expertise of library personnel that are directed toward achieving the library's goals. The purpose of this study was to investigate the impact of staff motivation and self-efficacy on the job performance of library personnel in Kwara State, Nigeria. The descriptive survey approach of correlational type was used in this investigation. To cover all the library personnel at the participating public libraries in Kwara State, Nigeria, total enumeration or census survey methodologies were used. Eight objectives are used to steer this investigation. The findings demonstrated a significant correlation between staff motivation and job performance, while self-efficacy and job performance have a significant negative relationship. The authors recommend that library personnel who receive training, particularly training focused on providing them with development chances, may perceive that the organization values them as individuals, which increases their sense of self-worth and, as a result, helps them create stronger job performance.

A Study of Emergency Department Personnel's Job Satisfaction (응급실 근무 인력의 직무만족도에 대한 연구)

  • Lee, Jeong Heon;Shin, Im Hee
    • Quality Improvement in Health Care
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    • v.9 no.2
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    • pp.148-163
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    • 2002
  • Background : The personnel of emergency department have been under tremendous pressure to manage unexpected emergency situations and excited patients. And interpersonal conflict has existed always, because emergency department was consisted of various personnel of their own specialty. The patient's satisfaction has to come from the personnel's satisfaction. The purpose of this study was to evaluate emergency department personnel's job satisfaction and its related factors and to improve quality of emergency medical service Methods : A self-administered questionnaire survey to the emergency department personnel was conducted between September 1 and October 31, 2001. The response rate was 90.2%. Using SAS program (Version 6.12), the collected data was analyzed by frequency, ANOVA, multiple comparison, Pearson correlation procedure, and stepwise multiple regression analysis. Result : The analysis of related factors of job satisfaction showed high score of interpersonal interaction (3.246), professional prestige (3.095), autonomy (2.916), task requirements (2.701), organizational requirements (2.444), and pay (1.953) in order of item mean. Professional prestige (0.498), task requirements (0.464), and organizational requirements (0.408) were highly positive correlated with overall level of job satisfaction. The factors influencing the job satisfaction were professional prestige and task requirements which explaining efficacy were 37.6% and 32.2% respectively. The total explaining efficacy was 33.6%. Conclusion : It was found out that emergency department personnel's job satisfaction can be raised by promoting professional prestige and task requirements. The personnel of emergency department have to be satisfied through their job, and the administration of the hospital has to pay more attention to their employees' job satisfaction and it related factors.

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Perceptions of Medical Personnel toward Burnout using Q Methodology (의료인의 소진에 대한 지각: Q 방법론 적용)

  • Yeun, Eun Ja;Kwon, Young Mi;Lee, Young Mi
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.1
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    • pp.57-66
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    • 2016
  • Purpose: This exploratory study was done to categorize medical personnel's perceptions of burnout and analyzed the characteristics. Methods: Q methodology was applied using a 45 Q-sample categorized on an 11-point scale which was completed by nurses and doctors working at a university hospital in Seoul, Korea. Collected data were analyzed using the PC-QUANL program. Results: Medical personnel's perceptions of burnout were categorized into three types; 33.83% of the total variance was explained. The first type was 'functionally deteriorating pressure' the second type was 'daily powerlessness' and the third was 'achievement-oriented re-energization'. Conclusion: There is a need to establish and apply intervention strategies for each type to alleviate medical personnel burnout and increase work efficiency to qualitatively improve medical services.

Perceptions of military personnel towards stuttering and persons who stutter: Using the Public Opinion Survey of Human Attributes-Stuttering (POSHA-S) (직업군인의 말더듬에 대한 인식 연구: Public Opinion Survey of Human Attributes-Stuttering(POSHA-S)를 이용하여)

  • Hwajung Cha;Jin Park
    • Phonetics and Speech Sciences
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    • v.16 no.2
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    • pp.71-81
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    • 2024
  • This study investigated the perceptions of military personnel toward stuttering and persons who stutter (PWS) using the Public Opinion Survey of Human Attributes of -Stuttering (POSHA-S). A total of 67 military personnel participated in the study (male: 58, female: 9, commissioned officers: 11, non-commissioned officers: 56, with an average age of 31.9 years and a standard deviation of 8.7), and the collected data were analyzed according to the guidelines provided by St. Louis. To compare the perceptions of military personnel toward stuttering and PWS, percentile ranks (%iles) relative to the global POSHA-S database, which were constructed from responses from a total of 20,941 participants from various cultural regions, countries, and groups (as of June 2023), were retrieved. Results showed that the overall stuttering score for military personnel was 7, corresponding to the 14 percentile in the POSHA-S database. In addition, the sub-score for ' self-reactions to PWS' was -11 (8 percentile in the POSHA-S database). These results revealed that military personnel hold more negative attitudes toward stuttering and PWS, overall. These findings emphasized the importance of addressing the lack of accurate information among military personnel, suggesting a need for educational programs mainly aimed at improving the understanding of stuttering and PWS within the military.

Satisfaction of Foodservice and Eating Behavior of Male Military Personnel in Backryung-do (백령도 주둔 신세대 장병의 군급식 만족도 및 식행동)

  • Choi, Doo-Young;Lee, In-Sook
    • Journal of the East Asian Society of Dietary Life
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    • v.22 no.5
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    • pp.576-584
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    • 2012
  • The purpose of this study was to provide basic references in order to improve the quality of military foodservice by investigating the eating behavior, preferred items for improvement and foodservice satisfaction of male military personnel in Backrung do. A total of 213 male military personnel (66 sergeants, 44 corporals, 80 privates first class and 27 privates third class) responded to a survey questionnaire. Frequencies, t tests, analysis of variance, and Cronbach's alpha, were carried out by SPSS Win V.18.0. The results of the study were as follows. The satisfaction level of military foodservice was slightly below 3 out of 5 points, and Korean cuisine was the favorite food. Military male personnel preferred frying and stewing as their favorite cooking methods. Sixty-six percent of subjects answered that their favorite principal ingredients were meat and fish. Therefore, as young soldiers' taste preferences were westernized, proper nutrition education programs for good health are needed. Further, the current military dining environment should be changed into a quiet and neat atmosphere, with clean dishes, nutritious meal items, and quick and proper serving methods, etc. Based on the results above, military authorities should develop an adequate menu for the male military personnel at Backrung do military base that includes a variety of foods, and cooking methods.

Improvement Direction on the Assignment of Safety Managers in the Construction Site (건설안전관리자 선임기준의 개선방향 연구)

  • Kim, Ho Min;Woo, In Sung
    • Journal of the Korean Society of Safety
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    • v.30 no.3
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    • pp.73-79
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    • 2015
  • In consideration of current circumstances which management activities for safety performance on construction sites are mostly controlled by safety personnel, it is necessary to maintain qualified safety personnel those who are experienced and have adequate ability. This is a major factor in order to prevent any of work related incident in the construction site. However, the existing standard which enforces certain number of safety personnel in the construction site aligning with respective contract amount could lead to difficulties for proactive safety management. So, it is required to get improvement on the existing standard. In nominating the proper number of safety personnel, it would be more efficient to consider the level of risk for characteristic of work itself and the total number of manpower mobilized in respective construction work, rather than to follow the existing standard of manpower ratio as per the contract amount. Hence, this study aims to propose several plans which enable to improve the existing standard for assignment of safety personnel on construction sites.