• 제목/요약/키워드: supply chain performance management

검색결과 435건 처리시간 1.479초

고객통합과 시장 지향성이 공급사슬 불확실성과 유연성 및 경영성과에 미치는 영향에 관한 연구 (A Study on the Effect of Customer Integration and Market Orientation on the Uncertainty and Flexibility of Supply Chain and Management)

  • 정희경;부제만
    • 산업경영시스템학회지
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    • 제43권4호
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    • pp.178-189
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    • 2020
  • The purpose of this study was to analyze structural relationships with regard to the effect of customer integration, which is a type of integration in the supply chain, and market orientation of supply chain on the resulting change in the supply chain and management performance. The results of analysis in this study are as follows: First, customer integration and market orientation had a positive effect on reducing the flexibility and uncertainty of SCM. The decreased flexibility and uncertainty of SCM had a positive effect on non-financial performance, which also had a positive effect on financial performance. Second, customer integration and market orientation had a positive effect on financial and non-financial performance indirectly by decreasing the flexibility and uncertainty of SCM. Third, the effect of customer integration and uncertainty of SCM on the flexibility of SCM changed depending on the position in the supply chain; the effect was larger in the distribution group. The implications based on the analysis results are as follows: It is expected that the ability to deal with market changes in the overall supply chain is improved by laying the foundation for cooperation through establishing information infrastructure, including sharing information with trade partners and integrating systems, and implementing customer integration based on these achievements. It is also necessary to consider the business types and characteristics of individual companies in establishing information infrastructure.

물류서비스품질과 관계지향성이 공급사슬성과에 미치는 영향 - 3PL 기업의 물류배송품질을 중심으로 - (The Effects of Logistics Service Quality and Relationship Orientation on Supply Chain Performance - Focusing on Delivery Quality of 3PL Firms -)

  • 박이숙;조건;유일
    • 품질경영학회지
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    • 제37권3호
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    • pp.102-122
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    • 2009
  • In this study, we will conduct an empirical study to see how the 3PL firm's logistics service quality and relationship orientation affects the supply chain performance. To examine the research model and hypotheses, we have used an empirical method based on the field survey in which most of measurements used and verified in previous studies are selected as measurements. The results of our empirical study can be summarized as follows: First, it can be shown that higher level of logistics service quality not only affects satisfaction and relationship orientation positively, but also improves supply chain performance. Second, it can be also shown that satisfaction for logistics service quality affects relationship orientation between shipper and 3PL firm positively. Finally, it can be shown that relationship orientation affects supply chain performance positively. This paper presents much implications both theoretical and practical side.

동북아시아 국가 다국적기업의 글로벌공급사슬관리의 동인과 정보기술과의 상호작용 효과에 관한 비교연구 (Interaction Effects on Global Supply Chain Management and Information Technology of MNCs in East-Asia Countries)

  • 김석수
    • 한국철도학회논문집
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    • 제9권6호
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    • pp.664-670
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    • 2006
  • This Research aims to analyze the effects of SCM management capabilities and IT capabilities on firm performance. The strategic performance was shown to be positively and significantly affected by flexibility and responsiveness which were proxies for SCM management capabilities. However, neither main effect of IT capability nor interaction effects of IT capability and SCM management capability on firm performance was found.

수출입 공급망 안전 프로그램에 관한 연구 (A Study on the Supply Chain Security Program)

  • 한병완
    • 무역상무연구
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    • 제58권
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    • pp.287-311
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    • 2013
  • In this study, the scope of previous logistics security were focused only on port and ship. Because of it now extends to the overall (export and import) supply chain areas and in regards with supply security programs in the international level, it reviewed supply chain security programs categorized them into 'ships and port security system', 'container screening system', 'logistics chain authorization system' which are expanded to be adopted in the international level. The major features of those programs are summarized as in building risk management system, providing information ahead, selectivity test and benefits to AEO authorized companies in the customs administration level. The government and companies which are to ensure supply chain security and trade facilitation in order to cope actively with international customs administrative atmosphere need to do the followings : First, they need to build an intra-government integrated supply chain security and make efforts to conclude AEO MRA in order to increase trade competitiveness among major trading countries. Second, they need to build supply chain risk management system in order to enhance management performance through overseas market and company level strategy to obtain and maintain AEO authorization in the company level.

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구매자-공급자 연계 IT 성과와 IT 인프라가 기업 성과에 미치는 영향에 대한 연구 (The Effect of IT in Buyer-Supplier Linkage: IT Performance, IT Infrastructure and Firm Performance)

  • 이윤석;김성홍;김진한
    • 경영과학
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    • 제21권2호
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    • pp.167-189
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    • 2004
  • Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.

ICT 활용 역량이 실시간기업(RTE)역량과 공급사슬 성과에 미치는 영향 (Impact of ICT Capability on Real Time Enterprise Capability and Supply Chain Performance)

  • 김승기;박소현;노혜영;김승철
    • 산업경영시스템학회지
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    • 제43권1호
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    • pp.110-122
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    • 2020
  • Many companies make considerable efforts in implementing supply chain management systems to increase their competitiveness. In particular, there are significant investments in their ICT (Information and Communication Technology) and supply chain. However, considerable diversity exists in how well firms have been able to assimilate ICT and leverage the business value of it. In addition, studies on supply chains, particularly Real Time Enterprise (RTE) competence, which is cited for rapid information sharing and dynamic capabilities for each role in the supply chain, are insufficient. The purpose of this paper is to explore and evaluate effect of ICT utilization capabilities, including 'ICT internal cooperative capabilities' and 'ICT operational flexibility capabilities', on RTE capabilities (flexibility, visibility and prediction) and supply chain performance. To validate the research model proposed in the study, survey was conducted on companies using ICT along the supply chain of manufacturing industries. 216 data were used, SPSS and AMOS were used for the analysis methods. Study results showed that ICT internal collaboration capabilities affect agility, one of RTE capabilities, but not visibility and prediction, and ICT operational flexibility capabilities have affected all three RTE capacities. And, RTE capabilities had a huge impact on supply chain performance as expected. In this paper, it has been found that the ICT capabilities in manufacturing are an important factor in improving RTE capabilities that are important in the supply chain and improving the performance of the supply chain.

불확실성, 거래특성, 공급업체 역량, 공급망 성과 간의 관계에 대한 이론적 고찰. (Theoretical Review of the Relationship among Perceived Uncertainty, Transaction Characteristics, Supplier Capability, and Supply Chain Performance)

  • 이돈희;이동현
    • 한국산업정보학회논문지
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    • 제26권4호
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    • pp.47-58
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    • 2021
  • 본 연구는 COVID-19과 같이 불확실성이 증대되어 있는 상황에서 인지된 불확실성, 거래특성, 공급업체 역량과 공급망 성과 간의 상호 관계를 문헌 연구를 바탕으로 제시하였다. 이론 고찰 결과 거래특성 및 공급업체 역량은 인지된 불확실성에 영향을 미치며, 인지된 불확실성은 공급망 성과에 영향을 미치는 매개 변수가 될 수 있음을 확인하였다. 이러한 연구결과는 현재와 같은 팬데믹 상황이 공급망의 성과에 미치는 영향을 돌이켜보고, 동일한 환경 하에서 불확실성을 상대적으로 낮추기 위한 방법을 본 연구에서 제시한 연구모형과 이론적 고찰을 바탕으로 살펴볼 수 있다는 점에서 의미가 있다 하겠다.

고객통합 및 시장지향성이 SCM성과 및 경영성과에 미치는 영향에 대한 연구 (A Study on effect of Customer Intergration & Market Orientation on Management Performance through SCM Performance)

  • 정희경;김원교
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.122-134
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    • 2020
  • As globalization has been progressed, companies faced a situation in which it was difficult to secure global competitiveness only with their internal management systems. To overcome this, Supply Chain Management (SCM) emerged, which optimizes the whole supply chain process from suppliers to demand companies. In this study, it was analyzed that the effects of customer integration among the integration factors of SCM, and market orientation among the strategic orientations on management performances such as non-financial performance and financial performance through a mediating role of flexibility. At this time, it was analyzed whether CEO's support has a moderating effect on the influence of the market orientation. As a result of analysis, the customer integration was found to have an indirect effect on the non-financial performance and the financial performance through the flexibility. The market orientation was found to have a direct effect on the non-financial performance and at the same time, indirectly affected it through the flexibility. In addition, it was shown that more the level of CEO's support, higher the influence of the market orientation. This moderating effect had an indirect effect on the financial performance. Based on the above findings, various implications for improving management performance were proposed. This study suggests that investments in computerization such as ERP and smart factories can improve supply chain management performance and ultimately improve customer satisfaction and financial performance.

지속가능한 공급사슬(Supply Chain)을 위한 비즈니스 프로세스 모델 연구 (A Study on the Business Process Model for sustainable Supply Chain)

  • 안경림;이주연
    • 디지털산업정보학회논문지
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    • 제10권1호
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    • pp.181-193
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    • 2014
  • The environment of supply chains is rapidly changed to global and eco-freindly work process. However, at current environment, it is not easy to grasp work flow and to analyze energy efficiency. Improving energy efficiency and visibility for goods flow can contribute to increases in customer attitudes and reductions in overall production costs Additionally, it can lead to increases in work efficiency and reductions in overall production costs. Until recently, efforts to improve energy performance focused on manufacturing industry. Those efforts have expanded to the supply chain. In this paper, we perform business process modeling about supply chain for visibility and sustainability - information and component flows - from assembly plants to logistics. This paper defines the work and information flows by modeling the underlying logical structures of the supply chain and the business processes that determine impact of visibility and sustainability. We model processes using the modeling methodology specified by UN/CEFACT. This methodology explains business process functionality and business transactions by UML diagram. The output of this paper would be useful in grasping work flow and capturing the used energy.