• Title/Summary/Keyword: success model

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A Study on the Success Factors of Architectural Information System(SEUMTER) in South Korea

  • Choong-Sik Chung;Minsang Yi;Hanbyul Choi
    • Journal of Platform Technology
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    • 제11권1호
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    • pp.85-104
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    • 2023
  • Since the late 1990s, the Korean government has attempted to develop the Architectural Information System (AIS, SEUMTER), led by the Ministry of Construction and Transportation, in order to improve civil complaint convenience and administrative efficiency in architectural administration. Since then, for nearly 30 years, the Korean government has been continuously upgrading the SEUMTER system. Based on these advancement projects, it is now possible to conduct civil affairs through the Internet, and civil petitioners can file complaints with government offices without visiting and without documents. In addition, statistical work and performance management became possible in real time for civil servants. And recently, by clouding the SEUMTER system, intelligent services have become possible. In this paper, the development process of the SEUMTER was divided into four stages and evaluated, and the main success factors were derived. The main success factors of SEUMTER are 1) Promotion as a National Agenda - Leadership of the President and Ministers, 2) Outsourcing of Information System Development and Dissemination, 3) Overcoming Selfishness between Ministries - Integrating Building Permits System and Building Ledger Systems, 4) Continue to Promote Information System Advancement. Subsequently, three global diffusion strategies for SEUMTER were presented: 1) the Need to Establish Globalization Strategy: Linkage with Smart City Business, 2) Small and Medium-sized System Model Needed for Globalization and ODA, and 3) System Success Needs to be Publicized Internationally.

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Determine the Critical Factors of Information Systems Success (ISS) to Enhance Customer Satisfaction on SME Performance in Saudi Arabia

  • Saad A. Almohammadi;Adel A. Bahaddad
    • International Journal of Computer Science & Network Security
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    • 제23권10호
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    • pp.30-36
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    • 2023
  • In today's worldwide environment, information systems (IS) usage is growing swiftly. As a result, it now affects every aspect of life and serves as a general growth tool for individuals, groups, and governments. information system success (ISS) is affected by customer satisfaction and their acceptance of using these services. In addition, this issue will be a critical thing for SMEs, especially in Saudi Arabia. SMEs have a shortage and lack IT experience and resources. The research's question is What are the ISS that will improve customer satisfaction and SME performance in Saudi Arabia. Through an online survey, The data on how Saudi SMEs succeed in IS was acquired. Citizens and residents users in Saudi Arabia, representing a range of ages and educational backgrounds. In the IS success factors evaluation, which assessed the degree of agreeability and disagreeability of specific statements related to the six dimensions based on the empirical data, it was found that the users agreed with the majority of the claims. For users, usability is the most important feature. This study discovered that enhancing the system's overall user experience might lead to higher overall satisfaction.

K-POP의 세계시장 진출 성공요인 분석: VRIO 모형을 중심으로 (Exploring the Success Factors of K-POP Globalization: Utilizing the VRIO Model)

  • 신동석;남성집;남명현
    • 유통과학연구
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    • 제13권2호
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    • pp.55-62
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    • 2015
  • Purpose - This study aims to investigate the success factors pertaining to K-POPs from an analysis of the internal business environment. Much research has investigated Korean Moves or how to popularize them. The research mainly focused on aspects of Korean Moves. However, few studies have attempted to examine Korean Moves or K-POPs from a managerial viewpoint. The current research tries to investigate the success factors of K-POP from strategic perspectives, specifically utilizing internal resource based view perspectives. It differentiates itself by looking at the competitiveness of K-POP from the internal resources. Research design, data, and methodology - In the entertainment industry, where creativity is heavily stressed, competitiveness is often regarded within the organization as a form of intangible asset, knowledge, or technology that is often related with the organization's personnel. Some research has tried to reveal the competitiveness of K-POP using Porter's competitiveness of nations framework. Others utilize the adapted model of Porter's structure. However, these models only look at the outside environment, and not inside a firm's resource, knowledge, or capabilities. This research utilizes the VRIO model to examine the internal resources and capabilities of K-POP producers. The model measures whether a firm's internal resources and capabilities are valuable, rare, difficult to imitate by competitors, or organizable. The research covered businesses whose yearly revenue exceeds $10 Million in music planning and recording in South Korea. There were only thirteen such companies (one percent of the total population). Of these, companies for whom 20 percent or more of the sales revenue comes from the abroad are targeted. Only seven are selected and these participated in the research. In order to find a firm's internal resources, we conducted qualitative research methodology. Their business names and persons who participated in this research are not revealed due to case sensitive issues. Instead, we use unrelated initials for their names and their statements. Results - From the in-depth interview with top-tier K-POP producers and managers, the current research tried to identify resources and capabilities that helped to strengthen their competitiveness. These resources and capabilities are sought from the scope of the VRIO model, which looks at the internal resources and capabilities from the scope of value, rarity, imitability, and organization. Interviews with the top tier producers and managers reveal the internal success factors of K-POPs. We conclude that these resources and capabilities are from internally accumulated producing know-how, unique managing (training) system, and outstanding all-round entertainment capabilities of the performers. Conclusions - These results indicate that the core resources and capabilities of K-POP are robust. It will take a significant amount of time and money to imitate for followers, because these resources and capabilities are the result of time investment and are embedded into producers' and performers' know-how. Taking Luo (2000)'s argument, K-POP is in the second stage of the globalization process, which is configuring and allocation resource capabilities to a global scope.

상호영향형 R&D과제군의 평가산정을 위한 "CIDEAR" 모형의 개발 (Construction of "CIDEAR" Model for Selecting and Evaluating Cross Impact R & D Projects)

  • 권철신;박준호;홍석기
    • 한국경영과학회지
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    • 제29권3호
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    • pp.41-61
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    • 2004
  • The purpose of this paper is to construct $\ulcorner$CIDEAR(Cross Impact-DEA-AR)$\lrcorner$ model which evaluates proposed R&D projects considering cross impact among them and selects proper projects to utilize resources efficiently as well as to maximize efficacy of investments. For this purpose, $\ulcorner$CIDEAR$\lrcorner$ model is designed as the following six steps. $\ulcorner$Decision Theory Evaluation Model$\lrcorner$ is for setting and selecting the evaluation items according to the structured procedure of evaluation system. The priority of items is decided at $\ulcorner$AR Decision Model$\lrcorner$$\ulcorner$Cross Impact Estimation Model$\lrcorner$ is for computing the final probability of success and the result is used to revise the evaluation results of $\ulcorner$Decision Theory Evaluation Model$\lrcorner$. $\ulcorner$Resource Performance Analysis Model$\lrcorner$ classifies the proposed R&D projects on the basis of required resources and expected performance. Consequently, the possibility of bias of project selection can be prevented. $\ulcorner$Priority Oder Decision Model$\lrcorner$ is for computing the efficacy of proposed projects. Finally, $\ulcorner$Efficacy-Efficiency Cause Analysis Model$\lrcorner$ analyzes the structure of efficacy and efficiency of the projects. The major findings and significances of this study are summarized as follows: (1) $\ulcorner$CIDEAR$\lrcorner$ model can deal with the affairs of R&D projects having the characteristics of mutual independence as well as mutual dependence in the point of efficacy and efficiency. Hence, it is possible to evaluate and select R&D projects more accurately. (2) It can be possible to raise the possibility of projects success. R&D manager can use the information for project management because the efficacy-efficiency structure of selected projects can be analyzed. (3) We proved the usefulness of the constructed $\ulcorner$CIDEAR$\lrcorner$ model using an case about twenty-one R&D projects of a leading company of electronic industry in Korea.

콜센터 고객정보시스템의 정보품질이 상담원 업무 성과에 미치는 영향에 관한 연구 (The Effects of Information Quality on Call Center Agents' Individual Impacts : Focused on Call Center Customer Service Information Systems)

  • 양동현;안준모;함유근;민형진
    • 한국IT서비스학회지
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    • 제13권1호
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    • pp.87-101
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    • 2014
  • This paper is a study on information Quality of Domestic Call Center Information System; recognized the importance of information quality and analyzed the impact on use and satisfaction of users following information quality which is a success element and ultimately the impact on user's performance by expanding information quality evaluating model by Jeong-Woo Lee et al.(2003) who reflected domestic special corporate culture based on information system success model by DeLone and McLean(2003). This is meaningful in providing theoretical foundation for efficient information quality supply and building quality management system at call center in future and provides hints to be considered in raising understanding of consultants on provided information and arranging ground that can utilize it in a timely manner.

RGT와 AHP을 활용한 이행 PMO 역량평가 모형 (An Evaluation Model of Transition PMO Competencies Using RGT and AHP)

  • 차환주;김자희
    • 한국IT서비스학회지
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    • 제14권2호
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    • pp.87-109
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    • 2015
  • The IT outsourcing industry has been widespread for decades since the growth of the system integration industry stagnates and companies need to curtail expenses and improve the quality of IT services. According to previous studies on the success factors of the IT outsourcing, its transition phase is significant because of continuity of business and the handover of knowledge. Since a transition phase consists of several projects, but its goal is different from general projects, it needs special and professional management. Therefore, recent IT outsourcing business starts to introduce PMO (project management offices), of which success strongly depends on the competencies of the PMO. However, there are only few studies on which competencies of the PMO are important. In this paper, we suggest an evaluation model of transition PMO competencies derived using the repertory grid technique and the analytic hierarchy process. Additionally, we compare the differences between the views of several stakeholders on the importance of the competencies.

최종사용자 컴퓨팅의 성패 영향요인 연구 (A Study on the Factors Affecting the Success of End-User Computing)

  • 서건수
    • Asia pacific journal of information systems
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    • 제5권2호
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    • pp.259-288
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    • 1995
  • Using end-user attitude as intervening variable, this paper proposes a causal model of how environmental factors of EUC influence end-user computing (EUC) success, measured by the degree of IS use. This study identifies unique aspects of the EUC environment and generates key dimensions of end-user attitude appropriate for this context : perceived information quality, perceived design quality, and perceived usefulness. The research model includes six environmental factors - top management support, end-user education, task variability, task analyzability, end-user's computing ability, and end-user involvement. A field study was undertaken to test the hypothesized relationships among the research variables. The results generally support the assumption that end-user attitude intervene the impact of environmental factors on IS use. The implications of the findings are discussed.

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관광지 이미지가 관광안내정보시스템 평가에 미치는 영향에 관한 연구 (A Study on the influence of the tourism destination image on the Tourism Information System evaluation)

  • 신영기
    • 디지털산업정보학회논문지
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    • 제8권1호
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    • pp.207-220
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    • 2012
  • The goal of the information system in tourism, like that of general information systems, is to create users' information needs so that the users continuously revisit the information system and retrieve the information on a regular basis. However, unlike any other information systems, the primary objective of the tourism information system is to attract tourists to the tourist sites rather than to create the users' needs for their future revisits to the information system. The tourism information system is therefore more closely related to tourists' overall tourism destination image towards the tourism destination. In this respect, the evaluation of the tourism information system should be based on tourists' overall tourism destination image towards the sites. This study examines how tourists' overall tourism destination image towards the sites affect the evaluation of the tourism information system. Specifically, I employ the tourism information system provided by Sokcho and Delone and Mclean(2003)'s the Information System Success Model in order to investigate this research question.

글로벌 시대의 혁신적 제조기업 유형에 관한 연구 (Clustering Analysis of Innovative Manufacturing Enterprise in the global ages)

  • 정광열;정진택;김창은
    • 통상정보연구
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    • 제10권2호
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    • pp.455-471
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    • 2008
  • The current research utilized as its target population who are current employees of innovative manufacturing enterprise medium to large-sized companies in Korea. The research validated the innovative dimensions by studying the two constructs within the context of the innovative manufacturing enterprise user population. Correlation was found between innovative dimensions retained as components of a Comprehensive Model. It was determined that these four dimensions-Content, Intrinsic Interest, Control, and Timeliness-are significant predictors of user success. The Comprehensive Model was validated, and it is therefore suggested as a basis for further study of user success indicators in the innovative manufacturing enterprise environment.

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중소기업 정보화 도입을 통한 고객만족도에 관한 연구 (Empirical Analysis of User Information Satisfaction in the SMB Environment)

  • 정성택;정진택;주형근;권중길
    • 통상정보연구
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    • 제10권3호
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    • pp.59-73
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    • 2008
  • The current research utilized as its target population who are current users of global small to medium sized companies in Korea. The research validated the innovative dimensions by studying the two constructs within the context of the SMB user population. Correlation was found between innovative dimensions retained as components of a Comprehensive Model. It was determined that these four dimensions-Content, Intrinsic Interest, Control, and Timeliness-are significant predictors of user success. The Comprehensive Model was validated, and it is therefore suggested as a basis for further study of user success indicators in the innovative manufacturing enterprise environment.

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