• Journal of Digital Convergence
• /
• v.11 no.5
• /
• pp.187-199
• /
• 2013

Since the supply of smart phones, a change in mobile environment brought a turning point called a mobile generation. Smart mobile office is a combined form of smart phones' new mobile environment and its social media. A construction of mobile office environment using smart phones brought revitalization of the smart phone market. CRM construction also became new requirements for a customer management. However, based on the current information system audit standard, check fields or check lists are insufficient to apply to audit for CRM construction in a smart mobile office environment. Therefore, this paper proposes a model for auditing CRM system construction in smart mobile office environment. It proposes audit domain and check lists of CRM construction. It also verified whether the proposed model is suitable or not by doing a survey if deduced audit domain and check lists correspond with the purpose of the CRM construction audit during smart mobile office environment. As the result, this study appear to have more than average satisfaction the suitability results were.

• Journal of the Korea Institute of Information Security & Cryptology
• /
• v.21 no.5
• /
• pp.109-127
• /
• 2011

Mobile Office is a new type of working method in the workplace that can be used at any time or anywhere by connecting to the network with mobile devices. This allows people to do their jobs without their physical presence in their offices to use computers. The elements in mobile office environment are advancing. They include the widespread distribution of the smart phones, the network enhancing strategy in a ubiquitous environment and expansion of the wireless internet; however, there are not enough security guidelines or policies against these threats on the new environment, the mobile office, although there is the revitalization policy of smart work supported by the government. CERT and ISAC, the known security system as of now, could be used for the secure mobile office, In this paper, suggestions are to be provided for strengthening the security of smart mobile office by analysing the functions of CERT and ISAC.

• Journal of Information Technology Applications and Management
• /
• v.22 no.1
• /
• pp.95-107
• /
• 2015

The rapid deployment of smart mobile equipments such as mobile phones and mobile note pads is considered a driving force to change several aspects of today's work life in organizations. Among all, this paper focuses on organizational collaboration as collaboration is a key aspect of organizational performance and success and is considered to be affected by digitally mediated communication. A questionnaire survey was performed to analyze the impact of the use of modern mobile office technology on productivity increase under the context of organizational collaboration. Some specific functions of mobile office technology were found to significantly affect the productivity. In addition, different requirements for desired collaboration were found to be associated with the use of different functions of mobile office technology and different situational use of the technology. Organizational and technical implications of the findings are discussed.

• Journal of the Korean Society of Marine Environment & Safety
• /
• v.19 no.1
• /
• pp.71-77
• /
• 2013

Smart work has been gaining more popularity recently. Smart work means that employees perform their works anytime and anywhere as utilizing the information and communication technology. It can be divided into four categories; the mobile office, the home office, the work-at-center and the tele-cooperation. Among them, the mobile office based on tablet personal computers(PCs) or smart phones, employees can exchange information with tablet PCs or smart phones via mobile radio communication networks and portable terminals. Smart devices such as tablet PCs and smart phones help to access intranet system for requests, approvals, information search whenever employees need. This mobile office system for real-time HSE managing can contribute to improve the productivity and work efficiency in a shipyard. In this study, the main goal is to design the specialized mobile application for the HSE management system on the shipbuilding industry. The mobile application including 10 functions is designed based on ooCBD(object-oriented Component Based Development) methodology.

• Journal of the Korea Furniture Society
• /
• v.28 no.4
• /
• pp.305-313
• /
• 2017

Recently, as changes in the office environment, office furniture are changing at a rapid pace. With the development of various smart devices specialized in work type, the concepts of office environment and office furniture are diversified. New furniture design is presented with the new concept of work format and changes to the space, an example of a compact single-person storage space is required.

• Journal of Information Technology Applications and Management
• /
• v.19 no.4
• /
• pp.97-113
• /
• 2012

In order to implement the real-time enterprise (RTE) and smart work effectively, many companies have introduced a mobile office. A mobile office improves employee productivity and increases ability to respond to business opportunities by helping employee manage their business anytime and anywhere. However, it also raises the user's stress level. We conducted in-depth interviews with users to assess user's perception of a mobile office according to Saaty's BOCR model. Based on the results of the interviews, we set variables affecting user's perception of the mobile office using factor analysis. This study revealed that support for real-time business, support for communication and collaboration, and information processing quality were positively related to continuous intention to use mobile office. Further study demonstrated that three variables have mediating effect between the psychological stress and continuous intention to use. This result implies that the system quality and function are the key elements of mobile office and may contribute to the continuous use.

• Journal of Korea Society of Industrial Information Systems
• /
• v.19 no.5
• /
• pp.103-115
• /
• 2014

Mobile-Office is the IT office that enables people handle their business anywhere and anytime without going to head office. It has propagated rapidly in domestic and foreign companies as the users who use mobile terminal such as smartphone have increased sharply. Mobile-Office is emerging as a new way of conducting business. It requires business environment to be changed to improve business efficiency, as fast-growing mobile-based economies emerges. Small and medium-sized companies's utilization ability for advanced IT technology is insufficient, and limitations exist on capacity of building and investment. They need different development methodologies and utilization methods. The purpose of this study is not only to consider the previous business environment problem on accessibility, mobility, effectiveness, complexity and consolidation, but to search more efficient methods for introducing applications to utilize various smart devices and websites with minimum investment in R&D.

• Journal of Information Technology and Architecture
• /
• v.10 no.2
• /
• pp.273-281
• /
• 2013

Smart work can classify three types. First, mobile office equipped with a portable computer and connect to the company servers and Intranet via mobile phones. Second, home working using video conference system. Third, smart work center. Smart work has enabled us to work efficiently, to work anytime and to work anywhere, beyond conventional office working. This paper presents development processes of a smart work for After Service Business, especially, for the elevator industry. we called implemented mobile office system "A/S work". A/S work using mobile devices has some advantages as compared with previous system. 1) Before/After photo management function 2) Assessment process of customer satisfaction 3) The work history management app. 4) The inquiry and confirmation function to current status of all workers 5) The group SMS function sending selected workers. 'M' elevator company has used A/S work as efficient smart work system.

• Journal of Digital Convergence
• /
• v.11 no.9
• /
• pp.357-363
• /
• 2013

This study aims to establish and apply a mobile office app for approving the achievements of tasks assigned to each person to investigate resulting satisfaction. This is done first by implementing the app for approval in a company with smart phones to enable tasks to be carried out any time and anywhere while the mobile office environment changes the method of carrying out tasks. More efficient work environment is expected if the system implemented in this study is improved in cooperation with customer's requirements. Matters for improving work efficiency added to the approval management system through this app will contribute to efficiently and continuously improving the mobile office environment to enhance productivity and efficiency of a company.

• Journal of Digital Convergence
• /
• v.11 no.3
• /
• pp.415-426
• /
• 2013

Smart work has recently introduced as a way to solve problems such as greenhouse gas emissions, low birth rate and aging as well as to improve productivity. Because of development of ICT infrastructure and the proliferation of smart devices, the mobile office has the most commonly used within types of smart work in Korea. But the adoption of the mobile office in small businesses is only half of that of large corporations. The security issue appears to be one of the biggest obstacles to the introduction of smart work in small businesses. Therefore, the purpose of this study is to analyze the information security factors that should be considered when the mobile office is introduced to small businesses. By analyzing the previous studies, the information security factors of the mobile office are classified 5 groups composed of 24 factors. 5 groups are terminals, applications and platforms, networks, servers and users. According to the survey result using AHP, 'User' was drawn to the most important group, and 'Data Encryption', 'Wireless LAN Control' and 'Terminal Recovery When Leaving' were drawn to the important information security factors of the mobile office among 24 factors.