• Title/Summary/Keyword: shared values

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A Study on the Effect of Customer's Awareness of the Food Service Industry's Customer Reward Program Value on Customer Loyalty (외식 업체의 고객 보상 프로그램에 대한 고객의 가치 지각이 고객 충성도에 미치는 효과에 관한 연구)

  • Son, Young-Jin;Lee, Kwang-Ock;Yoo, Hee-Jeong
    • Culinary science and hospitality research
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    • v.13 no.4
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    • pp.80-91
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    • 2007
  • The purpose of the study is to investigate how customer reward programs that are provided strategically to develop customer favors are assessed by customers, if they affect customer loyalty and what effect using membership card(how many possess and use it) takes. The findings from the study can be summarized as follows. Firstly, customer loyalty showed high when shared value and convenient value are felt for preference and referring effect and when shared value and allied value were felt for revisit. Secondly, when the number of cards in possession was a lot, high customer loyalty existed. Thirdly, when the number of cards in use was a lot, the customer loyalty was high. The customer's awareness of values, e.g. economic, shared, use, convenience and allied values, put a very meaningful positive effect on loyalty, i.e. preference, referring effect and revisit. The more the number of food service provider's' membership cards in use and in possession was, the higher customer loyalty was. This implies that continued development of business partners and quality control are critical for various benefits and shared value of the customer reward pro-grams and service upgrade.

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The Effects of Creating Shared Value on Corporate Performance

  • Park, Jong-Chul;Mool, Prashant;Na, June-Hee;Lee, Chang-Gon
    • Journal of Distribution Science
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    • v.12 no.10
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    • pp.29-35
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    • 2014
  • Purpose - This study highlights the inter-dependence between business and society. Various business strategies like Corporate Philanthropy and CSR (Corporate Social Responsibility) are introduced to establish better relationship between business and society. Research Design, Data, and Methodology - This study presents a research model clarifying the role of Creating Shared Value (CSV) and its influence on overall corporate performance. Further, we reveal the mediating role of corporate trust generated by various mechanisms of economic and social values, leading to enhanced corporate performance. Results - The proposed research model addresses five different proposals indicating that, by incorporating CSV approaches, organizations can create both business and social values. These values help positively influence corporate trust, ultimately facilitating improvements in overall corporate performance. Conclusions - CSV is currently in its early stage; it is difficult to gather meaningful data to measure its performance. However, this study seeks to connect CSV with other important factors such as corporate trust. The proposed model can be a starting point for a more empirical and formal conceptualization of CSV along with other important links.

A Comparison of Influencing Factors on Usage Intention between Shared Cars and Environment-friendly Cars -Focusing on Chinese Consumers (공유자동차와 친환경자동차의 이용의도에 영향을 미치는 요인의 비교 -중국소비자를 중심으로)

  • Chen, Qian Qian;Park, Hyun Jung
    • Journal of Digital Convergence
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    • v.16 no.11
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    • pp.211-219
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    • 2018
  • This study explored the relationships among perceived values of environment friendly-cars and shared cars, product attitudes, subjective norms, and usage intentions. The study also examined the difference between the consumer attitudes toward environment friendly-cars and shared-cars. 357 survey responses of Chinese consumers were analyzed with structural equation modeling. The results indicate that the perceived values of environment friendly-cars had positive effects on the product attitude, while the environmental as well as economic value of shared-cars had positive effects on the product attitude. The product attitude, subjective norm and anticipated guilt had positive effects on the usage intention. The results are expected to provide useful marketing strategies related to both environment friendly-car and shared car industries.

Factors Influencing Participation of Online Community and Intention of Joint Purchasing in Korea and China (온라인 커뮤니티 참여도와 공동구매의도에 영향을 미치는 요인: 한국과 중국을 중심으로)

  • Park, Cheol;Wang, Can
    • Information Systems Review
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    • v.15 no.1
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    • pp.69-89
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    • 2013
  • This study examined the factors influencing participation of online community and intention of joint purchase in Korea and China. The online community member actively participate the social activities that can cause the effective communication characters and the great support of the society. In these two factors, the sense of worth related with compensation, norm, interaction, shared values will be taken as the independent variables. These variables as a parameter are related with the intention of joint purchase. To be aware of their behavior norm, interaction, compensation, shared value, these factors will be taken as predicting their behaviors in the online community and their further participating, commitment and co-shopping intention. As the results, compensation, norms, interaction, shared values had significant effects on the participation of online community, and this affected the intention of joint purchase in online community. Compensation and norm were significant in Korean sample. Implications and further direction are suggested on the base of the results.

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Evolving Internet Information & Technology as Enablers for Creating Shared Values

  • Song, In Kuk;Chun, Junchul
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.1
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    • pp.309-317
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    • 2015
  • Recently many companies began to realize their visions for the sustainable growth with the advent of CSV(Creating Shared Values). Michael E. Porter, a Harvard Professor, claims that placing social value creation at the core of business strategy has the potential to uncover big opportunities for individual companies and that shared value can play a significant role in increasing competitive advantages while fostering social prosperity. In consequence, the various researches have illustrated how to get the opportunity for competitive advantages from building a social value proposition into corporate strategy, and considerable studies have been promoted heavily from the managerial perspective. However, due to the lack of capability converging information technology with business strategy, any research effort to identify technological or Internet-related issues and to link the issues to CSV does not exist. With Korean being a Internet leading country, the demands of researches analyzing core technology, information, and service utilizing Internet are rapidly growing. The study aims to find out Internet-related enablers for CSV. This paper describes the concepts and features of CSV, identifies emerging Internet-related issues toward the opportunity for competitive advantage, and then depicts the rigorous research endeavors in the areas of Internet information, technology, and services. As a result, 11 papers presented and selected as the outstanding papers at APIC-IST 2014 handle the issues to be brought together, which include: Wireless and Sensor Network, Image Processing and HCI, Big Data and Business Intelligence, Security & Privacy in Internet, SNS & Communication, Smart-Learning and e-Learning, and Internet Business Strategy. The study finally recommends indispensible terms for substantially vitalizing CSV.

A Shared Channel Design for the Power and Signal Transfers of Electric-field Coupled Power Transfer Systems

  • Su, Yu-Gang;Zhou, Wei;Hu, Aiguo Patrick;Tang, Chun-Sen;Hua, Rong
    • Journal of Power Electronics
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    • v.16 no.2
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    • pp.805-814
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    • 2016
  • Electric-field coupled power transfer (ECPT) systems have been proposed as an alternative wireless power transfer (WPT) technology in recent years. With the use of capacitive plates as a coupling structure, ECPT systems have many advantages such as design flexibility, reduced volume of the coupling structure and metal penetration ability. In addition, wireless communications are effective solutions to improve the safety and controllability of ECPT systems. This paper proposes a power and signal shared channel for electric-field coupled power transfer systems. The shared channel includes two similar electrical circuits with a band pass filter and a signal detection resistor in each. This is designed based on the traditional current-fed push-pull topology. An analysis of the mutual interference between the power and signal transmission, the channel power and signal attenuations, and the dynamic characteristic of the signal channel are conducted to determine the values for the electrical components of the proposed shared channel. Experimental results show that the designed channel can transfer over 100W of output power and data with a data rate from 300bps to 120 kbps.

A Study on Relationship of Airmen influencing Airline Flight Quality (항공사의 운항품질에 영향을 미치는 항공종사자의 관계에 관한 연구)

  • 은희봉;최세종
    • Journal of Korean Society for Quality Management
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    • v.31 no.4
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    • pp.95-116
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    • 2003
  • The primary purpose of this paper is to determine the impact of shared values, conflicts and balanced power that reside in the relationships between airline maintenance engineers and pilots who are considered to be core components in operating aircraft. According to the analysis, the higher the shared values, the lower the conflicts, and the more balanced power between those two parties, the higher the mutual trust and job satisfaction levels. It was also found that the quality of flight operation changes depending on the mutual trust and job satisfaction levels. These results clearly show that the quality of flight operation is directly related to the interactions among two parties and feelings for each other in an environment where mutual dependencies are highly required.

The Normality of Meromorphic Functions with Multiple Zeros and Poles Concerning Sharing Values

  • WANG, YOU-MING
    • Kyungpook Mathematical Journal
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    • v.55 no.3
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    • pp.641-652
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    • 2015
  • In this paper we study the problem of normal families of meromorphic functions concerning shared values. Let F be a family of meromorphic functions in the plane domain $D{\subseteq}{\mathbb{C}}$ and n, k be two positive integers such that $n{\geq}k+1$, and let a, b be two finite complex constants such that $a{\neq}0$. Suppose that (1) $f+a(f^{(k)})^n$ and $g+a(g^{(k)})^n$ share b in D for every pair of functions f, $g{\in}F$; (2) All zeros of f have multiplicity at least k + 2 and all poles of f have multiplicity at least 2 for each $f{\in}F$ in D; (3) Zeros of $f^{(k)}(z)$ are not the b points of f(z) for each $f{\in}F$ in D. Then F is normal in D. And some examples are provided to show the result is sharp.