• Journal of Digital Convergence
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• v.10 no.6
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• pp.197-203
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• 2012

In this paper, researching for the video quality estimation of IPTV in the situation that increase the broadcasting network traffic on the IPTV multicasting service using the ETSI TR 101 290 that is the European digital video quality standard estimating method and present the experiment result. Proving that the intimate relation is between IPTV video quality and ETSI TR 101 290 estimation, also ETSI TR 101 290 can detect the video quality factors which can't be detected by the exist video estimation methods.

• The Journal of the Korea Contents Association
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• v.9 no.3
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• pp.81-90
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• 2009

Service oriented architecture software quality estimation is using Service oriented architecture techniques by method can improve objectivity and practical use degree through strategy technology development that accommodate international standard as technology that can motive quality sophistication and many software corporations embody business requirement and solution to associate. Also, setting an example business of government dimension is propeled and common use anger of Service oriented architecture base software according to technical development of related business circles is spreading. Therefore, proposed examination Metrik and measure quality and achieve research about method to decide the result according to suitable standard and present estimation example and present definitely estimation method to estimate Maintainability quality of Service oriented architecture base software in this research. Motive Maintainability quality sophistication of Service oriented architecture base software through this research and about Service oriented architecture base software quantitative / that can fulfill qualitative demand see.

• Journal of the Korean Home Economics Association
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• v.44 no.5 s.219
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• pp.79-87
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• 2006

The purpose of this study is to analyze whether service quality and perceived risk have an effect on purchase intention and satisfaction of the fashion merchandise in internet shopping malls. To this end, a survey was conducted from June 20 to July 30 in 2005, among married women aged in their 20s and 30s, on their purchase experience of fashion merchandise from internet shopping malls. The survey was conducted over the internet with 306 subjects. The statistical analysis methods were frequency analysis, reliability analysis, factor analysis, and multiple regression analysis. First, the service quality factors were determined to be reliability, responsibility, ease of transaction, order convenience, and site characteristics. Perceived risk factors were determined to be merchandise risk, information exposure risk, social psychological risk, and function risk. Second, service quality factors of responsibility, ease of transaction, order convenience, site characteristics and perceived risk factor of social psychological risk had an effect on internet purchase intention of the fashion merchandise. Greater site use convenience, lower price, simpler ordering, and lower social psychological risk were all positively correlated with higher internet purchase intention of fashion merchandise. Third, nice quality factors and social psychological risk had an effect on satisfaction degree in internet shopping.

• Journal of the Korea Safety Management & Science
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• v.3 no.1
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• pp.67-79
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• 2001

This study is based on Parasuraman, Zeithaml 8l Berry［19］`s SERVQUAL measure that develop for estimation of service quality, so this study proposes the present condition of customer service and improvement method on internet search engine. This study also develops a questionnaire for analyzing customer satisfaction considering the present condition of internet service. We're going to analyze the customer service quality that classified by search engines, service quality with university students who use usually internet.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.7 no.4
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• pp.784-799
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• 2013

This paper presents an adaptive rate control scheme for streaming-based content sharing service. This scheme delivers multimedia contents from a user device to another device or seamlessly redirects streaming service across heterogeneous user devices. In the proposed scheme, a streaming server adjusts video quality level according to the network and client status. Our scheme is different from other rate control schemes, because the video quality at the server is decided not only based on the available bandwidth, but also based on the device characteristics and bandwidth requirement at the access network. We also propose a bandwidth estimation method to achieve more equitable bandwidth allocations among streaming flows competing for the same narrow link with different Round Trip Times (RTTs). Through the simulation, we prove that our scheme improves the network stability and the quality of streaming service by appropriately adjusting the quality of the video stream. The simulation results also demonstrate the ability of the proposed scheme in ensuring RTT-fairness while remaining throughput efficient.

• Journal of Communications and Networks
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• v.12 no.6
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• pp.624-631
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• 2010

Effective traffic matrix estimation is the basis of efficient traffic engineering, and therefore, quality of service provision support in IP networks. In this study, traffic matrix estimation is investigated in IP networks and an Elman neural network-based traffic matrix inference (ENNTMI) method is proposed. In ENNTMI, the conventional Elman neural network is modified to capture the spatio-temporal correlations and the time-varying property, and certain side information is introduced to help estimate traffic matrix in a network accurately. The regular parameter is further introduced into the optimal equation. Thus, the highly ill-posed nature of traffic matrix estimation is overcome effectively and efficiently.

• Journal of the Korea Society of Computer and Information
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• v.13 no.5
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• pp.315-321
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• 2008

This study aims to verify the effect in the estimation of hotel service quality by analyzing the influence and the interrelation of Customer Quality, Physical Quality and Service Provider quality regarding Hotel Qualify. The result of the research shows that with regard to the influence on hotel quality, service provider quality ranks most high, physical quality second, customer quality of manner third, and customer quality of appearance fourth in order. The physical factors in the interrelation among variables rank most high. This result derives from finding the fact that customer quality is an important influential factor in the constructional dimension of hotel service quality.

• Journal of Korean Society of Water and Wastewater
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• v.20 no.3
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• pp.411-429
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• 2006

To improve Service quality for water and wastewater works, most water and wastewater utility effort to develop not only facility construction but also operation optimization. The operation is optimized by accurate estimation for ongoing situation. And from the accurate estimation, utility operator gain a information about their service quality and problems, So we developed a evaluation tool (Performance Indicators: PI) for service activity of water and wastewater works. The PI was developed in many countries and some international organizations (World Bank, IWA etc.) for service benchmarking. And ISO (international organization for standardization) just has been making a service standard for water and wastewater system (So called ISO/C224). This proceeding for making a service standard is ongoing now and will be launched in 2007. In our study, PI was composed of 6 parts (A human resource, facility management, operation, service quality, finance and environment). To evaluate water utilities, performance indicators for water was consisted of 100 items. Each 2 water utilities were estimated by this performance indicator. From the study, we just know that the performance indicator was a very useful tool to estimate utility service quality. And from the result, it is possible to know the strong and weak point of estimated utilities.

• The Transactions of the Korean Institute of Electrical Engineers P
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• v.61 no.2
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• pp.103-109
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• 2012

This paper analyzed major factors affecting video quality in IPTV (Internet Protocol TV) services in multicasting under our lab network environment similar to practical IPTV service networks. We measured video qualities for the broadcasting traffics in IPTV multicasting with or without applying QoS (Quality of Service) technique. The measurements allowed us to extract thresholds of network measurement factors affecting the quality for the service. It will be a good choice that the factors can be a reference to ensure stable video quality for practical IPTV services in multicasting.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.6 no.4
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• pp.1006-1025
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• 2012

Improving the quality of service in IP networks is a major challenge for real-time voice communications. In particular, packet arrival-delay variation, so-called "jitter," is one of the main factors that degrade the quality of voice in mobile devices with the voice-over Internet protocol (VoIP). To resolve this issue, a receiver-based enhanced timing recovery algorithm combined with active jitter estimation is proposed. The proposed algorithm copes with the effect of transmission jitter by expanding or compressing each packet according to the predicted network delay and variations. Additionally, the active network jitter estimation incorporates rapid detection of delay spikes and reacts to changes in network conditions. Extensive simulations have shown that the proposed algorithm delivers high voice quality by pursuing an optimal trade-off between average buffering delay and packet loss rate.