• Journal of the Korea Institute of Information Security & Cryptology
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• v.31 no.4
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• pp.763-777
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• 2021

Information security started as an IT operation process and is now recognized as an important issue of information technology, and each international organization is newly defining the concept. Information security itself is a new combination of IT technologies, a set of technologies and a technology area. As IT outsourcing becomes common in many public sectors, SLAs are introduced to evaluate the level of IT services. In the area of information security, many studies have been conducted on the derivation and selection of SLA performance indicators, but it is difficult to find a way to apply the performance indicators to service level evaluation and performance systems. This thesis conducted a study on the application of a service evaluation system for information security performance indicators based on the public sector and a performance system including compensation regulations. It presents standards and rewards(incentive and penalty) that define expectation and targets of performance indicators that take into account the environment and characteristics of a specific public sector, and defines appropriate SLA costs. It proposes a change plan for the organizational structure for practical SLA application and service level improvement.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.15 no.8
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• pp.2783-2804
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• 2021

In the network function virtualization environment, dynamic changes in network traffic will lead to the dynamic changes of service function chain resource demand, which entails timely dynamic adjustment of service function chain resource configuration. At present, most researches solve this problem through virtual network function migration and link rerouting, and there exist some problems such as long service interruption time, excessive network operation cost and high penalty. This paper proposes a dynamic adjustment method of service function chain resource configuration for the dynamic changes of network traffic. First, a dynamic adjustment request of service function chain is generated according to the prediction of network traffic. Second, a dynamic adjustment strategy of service function chain resource configuration is determined according to substrate network resources. Finally, the resource configuration of a service function chain is pre-adjusted according to the dynamic adjustment strategy. Virtual network functions combination and virtual machine reusing are fully considered in this process. The experimental results show that this method can reduce the influence of service function chain resource configuration dynamic adjustment on quality of service, reduce network operation cost and improve the revenue of service providers.

• Journal of the Korean Operations Research and Management Science Society
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• v.30 no.1
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• pp.17-26
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• 2005

There is the uncertainty of demands at each retailer in the supply chain. To satisfy customers' demand, retailer must have enough inventory. Nevertheless, stockout is occurred for some retailers. A lateral transshipment policy can be effectively used to deal with stockout. The new lateral transshipment policy, referred to service level adjustment (SLA), is suggested. The difference between SLA and previous policies is the integration of an emergency lateral 'transshipment with a preventive lateral transshipment to efficiently respond customers' demand in the proposed policy. Additionally, the service level to decide the quantity of products is considered. Simulation experiment is executed to treat stochastic factors in the two-echelon supply chain. The proposed policy can reduce total cost and is more effective to the change of demand, penalty cost, and ordering cost than the currently used policies.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.35 no.5B
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• pp.771-776
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• 2010

In this paper, we present an efficient centralized dynamic bandwidth allocation scheme with multicasting for asymmetric 10G-Ethernet Passive Optical Networks (10G-EPONs). The proposed scheme is based on multicast-burst polling and provides quality of service (QoS) with class of service (CoS) to different lasses of packets. It is shown that a well-known conventional interleaved polling scheme severely decreases downstream channel capacity for user traffic when the upstream network load is low (avalanche gate frequency). To overcome this problem, we have proposed a multicast burst polling scheme which shows impressively lower downstream bandwidth consumption compare to IPACT and moreover it did not show the light load penalty problem. Simulation results using an OPNET tool show that the multicast burst polling effectively eliminates light-load penalty and minimizes downstream bandwidth consumption under avalanche gate frequencies.

• Korean Journal of Social Welfare
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• v.66 no.3
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• pp.133-158
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• 2014

Over the past decades, changes in economic, social and demographic structures have pushed the growth of care employment across countries around the world. Women's increasing labor force participation has squeezed the time so far available for unpaid caregiving and led to increased demand for paid care services. Population aging and increasing needs for pre-school education also have contributed to the growth in demand for care services. As a result, care workers now comprise a large and growing segment of the labor force in many countries including South Korea. But, there are not a few problems. Especially, we take underpaid and undervalued care work very seriously. care work has been generally characterized as underpaid and undervalued compared with other work in developed and developing countries alike. This study tries to show current situation of care work and estimate the wage penalty for doing care work in Korea using official employment micro-data and applying propensity matching analysis. Especially, recent expansion of social service is a big step up for Korean Welfare State. But, there are not a few problems. Especially, we take underpaid and undervalued care work very seriously. This presentation tries to show current situation of care work and estimate the wage penalty for doing care work in Korea using official employment micro-data and applying propensity matching analysis.

• Communications for Statistical Applications and Methods
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• v.10 no.3
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• pp.627-635
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• 2003

In this short communication we discuss the bias problem of C4.5 in split variable selection and suggest a method to reduce the variable selection bias among categorical predictor variables. A penalty proportional to the number of categories is applied to the splitting criterion gain of C4.5. The results of empirical comparisons show that the proposed modification of C4.5 reduces the size of classification trees.

• Journal of the Korean Operations Research and Management Science Society
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• v.24 no.2
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• pp.135-150
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• 1999

Service quality is very important to marketers and consumers in that it has many strategic benefits in contributing to profitability of marketing activities and consumers' problem-solving activities. Moreover, despite the phenomenal growth of physical fitness centers little research has focused on the evaluation of service quality from exercisers' perspectives. The major purpose of this article is to explore the concept of two-factor model and its influences on exerciser's perception of quality. This article attempts to achieve its purpose by (1)classfying critical service attibutes into hygiene factors and satisfiers (2) measuring the relative importance of need criteria (3) evaluating SERVPERF model and SERVQUAL model in service sector and (4)identifying the relationship between overall satisfaction and behavior. In explaining the relationship between perceived performance and overall satisfaction only 27 out of original 33 survey items were appreared to be statistically significant. Hence a penalty-reward analysis was performed on these critical attributes to find out 11 satisfiers and 9 hygiene factors. In addition, it was found that only experience-based norms(SERVPERF model) were more appropriate than expectations to serve as a benchmark against which service experiences were compared(SERVQUAL model). However it must be noted that the degree of association to overall satisfaction was not consistent.

• Journal of the Korean Operations Research and Management Science Society
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• v.24 no.2
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• pp.121-134
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• 1999

In this paper, I propose a hybrid genetic algorithm(HGAM) incorporating a greedy interchange local optimization procedure for the multiobjective vehicle scheduling problems with service due times where three conflicting objectives of the minimization of total vehicle travel time, total weighted tardiness, and fleet size are explicitly treated. The vehicle is allowed to visit a node exceeding its due time with a penalty, but within the latest allowable time. The HGAM applies a mixed farming and migration strategy in the evolution process. The strategy splits the population into sub-populations, all of them evolving independently, and applys a local optimization procedure periodically to some best entities in sub-populations which are then substituted by the newly improved solutions. A solution of the HCAM is represented by a diploid structure. The HGAM uses a molified PMX operator for crossover and new types of mutation operator. The performance of the HGAM is extensively evaluated using the Solomons test problems. The results show that the HGAM attains better solutions than the BC-saving algorithm, but with a much longer computation time.

• Korean Journal of Human Ecology
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• v.24 no.1
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• pp.49-67
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• 2015

The study aims to review airline services like the domestic line performance, the general flight fares and website discount fairs, reservation cancellation and cancellation charges, reroutings and personal discount system of the low cost carriers(LCC), and suggest what needs to be done to improve the airline service. The improvements to be made by the LCC should include increasing regular domestic lines, providing information compared for consumers, relieving the toll to call the service center, revising the conditions on reservation cancellation penalty, rerouting charges, revising the consumer dispute resolution standards, and promoting frequent fliers program. Development strategies should be established that can boost consumer benefits through the improvement of the airline services.

• Journal of Auto-vehicle Safety Association
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• v.7 no.4
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• pp.20-25
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• 2015

The basic point of a vehicle recall is to remove vehicle defects as soon as possible and thus prevent possible road traffic accidents caused by the defects beforehand. Therefore, the core of vehicle recall under the self-certification system consists of a timely response and fast remedy of defects. The present study aimed to deduce a plan for improvement of the system necessary for the fast remedy of defects through a phased analysis of defect investigation procedure based on defect investigation statistical data. There will be a need to make the TSB(Technical Service Bulletin) or service campaign data submission of a manufacturer compulsory for the collection of broad defect information in the stage of information analysis and to impose a higher penalty when the manufacturer violates the data submission in the investigation stage. In addition, it is considered that an active service campaign should be induced and a punishment for late recall will be needed for consumer protection.