• The Journal of Information Systems
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• v.13 no.1
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• pp.39-57
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• 2004

As a result of the fast development of Information communication technology, the competitive advantage of companies and the service quality of nonprofit organizations has been largely changed. Corresponding to this kind of change, companies have tried to make production improvement, competitive strengthening, and organizational innovation. Meanwhile, the nonprofit organizations directed by the government are pursuing the service innovation from general administration area to the public service for civilians. In relation to this, risk management of the company's information systems outsourcing has largely been studied until now. However, the study of risk management for nonprofit organization information systems outsourcing has rarely been made. In this paper, to provide the theoretical base for further research, we have attempted to develop the evaluation framework for risk management of information systems outsourcing considering the characteristics of nonprofit organizations.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 2006.05a
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• pp.619-620
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• 2006

In this paper, the CAE Service System for Collaborative Engineering Environment with web services and Multi-frontal Method has been investigated and developed. The enabling technologies such as SOAP and .NET Framework play great roles in the development of integrated distributed application software. In addition to the distribution of analysis modules, numerical solution process itself is again divided into parallel processes using Multi-frontal Method for computational efficiency. We believe that the proposed approach for the analysis can be extended to the entire product development process for sharing and utilizing common product data in the distributed engineering environment.

• Journal of Information Processing Systems
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• v.7 no.2
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• pp.321-340
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• 2011

In this article, the current technological state of OPC (Openness, Productivity, and Collaboration; formerly "OLE for Process Control") standards and the problem statement of these OPC standards are discussed. The development of an OPC clientserver framework for monitoring and control systems is introduced by using the new OPC Unified Architecture (UA) specifications, Service Oriented Architecture (SOA), web services, XML, etc. The developed framework in turn minimizes the efforts of developers in learning new techniques and allows system architects and designers to perform dependency analysis on the development of monitoring and control applications. The potential areas of the proposed framework and the redundancy strategies to increase the efficiency and reliability of the system are also represented according to the initial results from the system that was developed by the Visual Studio 2008 and OPC UA SDK.

• Journal of Korea Entertainment Industry Association
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• v.4 no.3
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• pp.62-69
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• 2010

As the information services are reachable by various terminals almost anytime, anywhere, much effort has been made to endow the users with context-aware services by utilizing available information. The increase in leisure time and wealth has made people pay more attention to hobby, entertainment, health, well-being, and so on. In these fields, the information services, if provided in a context-aware way, could largely enhance the user satisfaction. This paper identifies the essential components of context-aware entertainment service provision and proposes a service development framework. It also presents how to represent data, how to describe service selection knowledge for context-aware services, and how to conduct inference under the representation scheme.

• Journal of Service Research and Studies
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• v.7 no.1
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• pp.83-96
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• 2017

The importance of service science is emphasized in the modern economy, and the value and necessity of service research still increasing. Since the service research framework was proposed, it has been studied from various perspectives and incorporated into one framework--service research. The direction of service research has been established and a new baseline of research has been established. However, the modern economic and social environment could be described as a new era, the Fourth Industrial Revolution has changed drastically. More and more systematic research on services has become necessary. Therefore, this study analyzed the field of service research in the existing framework. The study suggested how service research could broaden the horizon of service research by studying the 'what'. To do this, we analyzed recent service research trends by themes. We also identified the shortcomings of previous studies about service, and suggested directions and research themes for future research. Based on this study we developed a general approach to the creation of new models from the viewpoint of service science. The authors were also able to develop a general approach to areas such as service innovation, service inference, service solution, and service design leverage. In addition, it is necessary to extend service research and business model to the utilization of service technology. This approach could contribute to forming the basis of future service development, and to utilize social media to create new value of innovative company. The results of this study could contribute to deepening and expanding service research.

• Korean Management Science Review
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• v.17 no.3
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• pp.161-180
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• 2000

The purpose of this paper is to propose an analytical model for evaluating Internet Web sites, that is comprehensive and flexible enough to accomodate different categories of Internet Web sites. This paper is intended to identify critical success factors of Internet Web sites to determine criteria for evaluating the Web sites, and use the criteria to develop a framework for comprehensive evaluation of Internet Web sites. The framework consists of eight categories, including design, business functions, trustworthiness, interface, technology, community, contents, and others. An empirical study designed to validated the framework has been conducted for each of the three Web site categories, including (1) information provision, (2) product sale, and (3) customer service. The results show that ‘content ’ is the most important for information provision Web sites, ‘trustworthiness’for product sale Web sites, and ‘design’ for customer service Web sites. The framework may be used not only as a tool to evaluate Internet Web sites, but also as a checklist to improve the quality of a Web site that is under development.

• Journal of information and communication convergence engineering
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• v.13 no.1
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• pp.15-20
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• 2015

The limited battery power in the mobile environment, lack of sufficient wireless bandwidth, limited resources of mobile terminals, and frequent breakdowns of the wireless network have become major hurdles in the development of mobile cloud computing (MCC). In order to solve the abovementioned problems, This paper propose a proxy-based MCC framework by adding a proxy server between mobile devices and cloud services to optimize the access to cloud services by mobile devices on the network transmission, application support, and service mode levels. Finally, we verify the effectiveness of the developed framework through an experimental analysis. This framework can ensure that mobile users have efficient access to cloud services.

• Journal of Korean Society for Quality Management
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• v.27 no.4
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• pp.20-41
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• 1999

This study addresses the development of a quality measurement of information systems integration(SI) service. Several dimensions which affect on quality of systems integration service have been identified and tested. Also, a measurement tool(questionnaire) of the factors has been developed. To achieve above purpose, extensive literature review and in-depth interview with several SI managers and customers were used. We suggested the analysis framework including performance variables such as quality, customer satisfaction, intention of renewal contract, and contribution to better customer's information system and the quality factors as well. To verify the research framework, collected data from the survey was analyzed statistically. The data from 73 respondents was used for analysis. Consequently, we identified eight factors and developed a 41-item instrument with Likert 5 points to measure the quality of SI service. It was proved that the 41-item instrument suggested in this study was very useful to measure the performance of SI service such as quality and customer satisfaction. Also it was shown that the instrument measured intention of renewal contract and contribution of customer's information system well.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.18 no.1
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• pp.169-176
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• 2014

According to explosion of smart-devices, demands on N-screen services based on cooperation of multiple screens are rapidly increasing. These N-screen services can provide new user-experience (UX) to users. That is, it can provide technical advances to users. On the other hand, it causes new security problems. In this paper, we analyze conventional web-security attacks, and we propose and analyze new security requirements for migration, combination, and separation of web-contents based on N-screen service scenarios. Also, we develop N-screen cooperation service framework in order to ensure user security.

• KIPS Transactions on Software and Data Engineering
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• v.3 no.3
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• pp.125-134
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• 2014

This paper proposes a multi-agent message transport architecture to support application areas which need fast message communications for close collaboration among agents. In the FIPA(Foundation of Intelligent Physical Agents) agent platform, all message transfer services among agents are in charge of a conceptual entity named ACC(Agent Communication Channel). In our multi-agent message transport architecture, the ACC is represented as a set of system agents named MTSA(Message Transfer Service Agent). The MTSA enables close collaboration among agents by supporting asynchronous communication, by using Reactor pattern to handle agent input messages efficiently, and by selecting optimal message transfer protocols according to the relative positional relationships of sender agents and receiver agents. The multi-agent framework SMAF(Small Multi-Agent Framework), which is implemented on the proposed multi-agent message transport architecture, shows better performance on message transfer among agents than JADE(Java Agent Development Environment) which is a well-known FIPA-compliant multi-agent framework. The faster the speed of message transfer of a multi-agent architecture becomes, the wider application areas the architecture can support.