• Title/Summary/Keyword: service car

Search Result 487, Processing Time 0.026 seconds

Analysis of Kano's Quality Attributes for Smart Car: An Exploratory Study (스마트카의 Kano 품질속성 분석에 관한 탐색적 연구)

  • Byun, Dae H.
    • Journal of Service Research and Studies
    • /
    • v.6 no.2
    • /
    • pp.83-97
    • /
    • 2016
  • Smart car is a vehicle which maximizes convenience, safety, and user experience. The traditional vehicle style will be replaced by a smart car. The objective of this paper is to find essential quality attributes that consumers want. We provide a method to select a best smart car reflecting their preference based on the quality attributes. We derive Kano's quality attributes by an exploratory survey and show an example to implement their decision using the Analytic Hierarchy Process method. As a result, the quality attributes were classified into two groups of attractive quality and indifference quality. The respondents evaluated that the safety of smart cars was more important than the convenience and user experience. However, the smart car was required more functions related to the convenience criteria. These results will provide important implications for smart car design.

A Comparative Study by Service Type and Generation on the Factors Affecting the Intention to Use Vehicle Mobility Service (차량 모빌리티 서비스 사용의도의 영향요인에 대한 서비스 종류별, 세대별 비교 연구)

  • Lee, Ae Ri
    • Knowledge Management Research
    • /
    • v.23 no.1
    • /
    • pp.111-131
    • /
    • 2022
  • Mobility service is a service that connects consumers and suppliers of transportation using information and communication technology (ICT), and aims to reduce inconvenience to users in the current transportation system and increase environmental sustainability. Recently, the use of mobility services is gradually increasing, and interest in it from academia and industry is growing. This study derives key influencing factors related to the increase in intention to use vehicle mobility services, and comparatively analyzes the influences between groups by service type (car-hailing vs. car-sharing services) and by generation (generation MZ vs. generation X). As a result of the comparative study, there were differences in user benefits between service type groups, and differences in user benefits and attitudes toward mobility platforms between generation groups. Through this comparative study, the main factors affecting the increase in the intention to use the vehicle mobility service by generation and service type and their differences were identified. This study provides implications to consider in terms of knowledge management for activating vehicle mobility services according to the major target users and service types.

Development of an ICT Car Service Applying a Human-Centered Design

  • Cha, Yesool;Kim, Jinman;Park, Byoungha;Park, Youngchoong;Kim, Seong-Dong
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.11 no.6
    • /
    • pp.3071-3085
    • /
    • 2017
  • Currently, various technological models and services are emerging because of the development of information and communication technology and the convergence of industries. The ICT car field is expanding because of technological convergence in the automobile industry. However, ICT convergence services are still being developed based solely on technology; characterization of users and their needs is lacking. Therefore, two types of ICT car services that apply human-centered design processes are developed in this study. These processes create services and models while considering the quality and functions of products based on users (instead of technology) when developing products or services. Usability evaluation was performed on the developed services; a human-centered design process was applied to the results to confirm that the derived services resulted in high satisfaction. In the future, these research results will provide useful applications when developing ICT car services and strategies.

Analysis of an Automotive Fire Case that a Fire Broke out during Driving Immediately after DPF Cleaning (DPF 클리닝 직후에 주행 중 발생한 승용차화재 사례의 분석)

  • Lee, Euipyeong
    • Transactions of the Korean Society of Automotive Engineers
    • /
    • v.24 no.5
    • /
    • pp.556-565
    • /
    • 2016
  • As a result of the enforced control of emission, many devices, including the diesel particulate filter, have been installed in diesel cars to reduce the emission of particulate matters. In this study, a car fire case has been investigated and analyzed. A car fire broke out after the vehicle traveled a distance of 1.4 km from a car service center. The car was provided with DPF cleaning when the DPF warning light came on. After being dismantled in the engine room, the car's engine and gearbox were investigated. The findings showed that the rear part of the DPF metal case was melted and punctured, while the honeycomb filter of the DPF was damaged. The car fire was caused by an overheated DPF associated with inaccurate maintenance practice. Therefore, the responsibility of the fire rested on the car service center that performed the DPF cleaning.

A Study on Business Model for U-Management and Track of Vehicle (U-시티 구축을 위한 U-차량추적관리 서비스 비즈니스 모델에 대한 연구)

  • Choi, Hun;Yoon, Young-Doo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
    • /
    • 2014.10a
    • /
    • pp.115-117
    • /
    • 2014
  • Recently, interesting of U-city with ubiquitous computing technologies has increased and u-city services can improve people's quality of life. Among the u-city services, traffice service is actively developed in our lives. In this paper, we propose the business model and business model process in u-car tracking service. To propose the research purpose, we examined the prior business model and investigated u-car tracking information. And also, we draw scenario and used it to identify business model. To efficiently understand proposed business model, we built business model process of u-car tracking service. The results of study, we proposed business model and business model process with stakeholder, benefiter and value model. This study concludes with implications of the study results as well as limitations and future research directions.

  • PDF

Effects of Shopping Value of Car Sharing Service on Brand Loyalty and Intention to Use (카셰어링 서비스의 쇼핑가치가 브랜드 충성도 및 이용의도에 미치는 영향)

  • Song, Jung-Lan;Kim, Joon-Hwan
    • Journal of Convergence for Information Technology
    • /
    • v.8 no.4
    • /
    • pp.127-133
    • /
    • 2018
  • In recent years, the interest and importance of the sharing economy is increasing, and car sharing services are being activated. This study examined the effect of shopping value perceived by consumers on brand loyalty and intention to use the car sharing service. The purpose of this study is to identify the effects of these relationships on utilitarian and hedonic shopping values. To verify this, data were collected from 364 car sharing users and analyzed using structural equation modeling. As a result, both utilitarian shopping value and hedonic shopping value had a positive effect on brand loyalty. Brand loyalty had a positive effect on intention to use. Therefore, this study can confirm that the use situation of car sharing service is a theoretical and practical point in suggesting shopping value considering consumption attribute. This implies that a consumer-oriented approach to the sharing economy is needed.

The Technology of Connected Car (커넥티드 카의 기술)

  • Shim, Hyun-Bo
    • Journal of the Korea Institute of Information and Communication Engineering
    • /
    • v.20 no.3
    • /
    • pp.590-598
    • /
    • 2016
  • It comes into the spotlight as the new Blue Ocean in which the connected car industry in which the car and mobile communication technology is convergence. All sorts of infortainments services connecting with the portable electronic device(Smart phone, tablet PC, and MP3 player) and car are rapidly grown. The Connected car emphasizes the vehicle connectivity with the concept that the car has communication with the around on a real time basis and it provides the safety and expedience to the operator and using the thing of Internet (IoT) in the car and supports the application, presently, the entertainment service including the real-time Navigation, parking assistant function, not only the remote vehicle control and management service but also Email, multimedia streaming service, SNS and with the platform. Intelligent vehicle network is studied as the kind according to MANET(Mobile Ad Hoc Network) for the safety operation of the cars of the road and improving the efficiency of the driving.

Design of Secure Scheme based on Bio-information Optimized for Car-sharing Cloud (카 쉐어링 클라우드 환경에서 최적화된 바이오 정보 기반 보안 기법 설계)

  • Lee, Kwang-Hyoung;Park, Sang-Hyeon
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.20 no.11
    • /
    • pp.469-478
    • /
    • 2019
  • Car-sharing services have been settled on as a new type of public transportation owing to their enhanced convenience, expanded awareness of practical consumption patterns, the inspiration for environmental conscientiousness, and the diffusion of smart phones following the economic crisis. With development of the market, many people have started using such services. However, security is still an issue. Damage is expected since IDs and passwords are required for log-in when renting and controlling the vehicles. The protocol suggested in this study uses bio-information, providing an optimized service, and convenient (but strong) authentication with various service-provider clouds registering car big data about users through brokers. If using the techniques suggested here, it is feasible to reduce the exposure of the bio-information, and to receive service from multiple service-provider clouds through one particular broker. In addition, the proposed protocol reduces public key operations and session key storage by 20% on mobile devices, compared to existing car-sharing platforms, and because it provides convenient, but strong, authentication (and therefore constitutes a secure channel), it is possible to proceed with secure communications. It is anticipated that the techniques suggested in this study will enhance secure communications and user convenience in the future car-sharing-service cloud environment.

The Design, Implementation, Demonstration of the Architecture, Service Framework, and Applications for a Connected Car

  • Kook, Joongjin
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.15 no.2
    • /
    • pp.637-657
    • /
    • 2021
  • While the conventional vehicle's Head-Units played relatively simple roles (e.g., control of heating ventilation and air conditioning, the radio reception), they have been evolving into vehicle-driver interface with the advent of the concept of Connected Car on top of a rapid development of ICT technology. The Head-Unit is now successfully extended as an IVI (In Vehicle Infotainment) that can operate various functions on multimedia, navigation, information with regards to vehicle's parts (e.g. air pressure, oil gauge, etc.). In this paper, we propose a platform architecture for IVI devices required to achieve the goal as a connected car. Connected car platform (CoCaP) consists of vehicle selective gateway (VSG) for receiving and controlling data from major components of a vehicle, application framework including native and web APIs required to request VSG functionality from outside, and service framework for driver assistance. CoCaP is implemented using Tizen IVI and Android on hardware platforms manufactured for IVI such as Nexcom's VTC1010 and Freescale's i.MX6q/dl, respectively. For more practical verification, CoCaP platform was applied to an real-world finished vehicle. And it was confirmed the vehicle's main components could be controlled using various devices. In addition, by deriving several services for driver assistance and developing them based on CoCaP, this platform is expected to be available in various ways in connected car and ITS environments.

Ubiquitous Car Maintenance Services Using Augmented Reality and Context Awareness (증강현실을 활용한 상황인지기반의 편재형 자동차 정비 서비스)

  • Rhee, Gue-Won;Seo, Dong-Woo;Lee, Jae-Yeol
    • Korean Journal of Computational Design and Engineering
    • /
    • v.12 no.3
    • /
    • pp.171-181
    • /
    • 2007
  • Ubiquitous computing is a vision of our future computing lifestyle in which computer systems seamlessly integrate into our everyday lives, providing services and information in anywhere and anytime fashion. Augmented reality (AR) can naturally complement ubiquitous computing by providing an intuitive and collaborative visualization and simulation interface to a three-dimensional information space embedded within physical reality. This paper presents a service framework and its applications for providing context-aware u-car maintenance services using augmented reality, which can support a rich set of ubiquitous services and collaboration. It realizes bi-augmentation between physical and virtual spaces using augmented reality. It also offers a context processing module to acquire, interpret and disseminate context information. In particular, the context processing module considers user's preferences and security profile for providing private and customer-oriented services. The prototype system has been implemented to support 3D animation, TTS (Text-to-Speech), augmented manual, annotation, and pre- and post-augmentation services in ubiquitous car service environments.