• Title/Summary/Keyword: service aspects

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A Comparative Study of Employment Support System for Unemployed Youth : Linking the British Experience to the Korean Context (청소년 실업자를 위한 고용지원제도 비교 연구 : 영국과 한국을 중심으로)

  • Chung, Young-Soon;Seok, Jae-Eun;Kim, Hyun-Joo
    • Korean Journal of Social Welfare
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    • v.46
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    • pp.427-458
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    • 2001
  • The present study is designed to trace the successful reform steps taken within the employment support system in the UK and to extract a set of instructive implications for Korea's future reform path towards an efficient employment support system conductive to youth employment by setting out an analytical framework that links the British experience to the Korean context. To this end, this study focuses on three major aspects of employment support system: delivery mechanism, method of delivery, and programs. Implications drawn from the comparative analysis are as follows. First, the current employment support services in Korea-including job placement service, vocational training, and public works-should be more tightly integrated and delivered in a more consistent fashion in order to become highly accessible to the unemployed. Second, the cooperative network between employment service providers and the corporate sector as demander of labor should be institutionalized in order to make the employment support system more responsive to labor demand. Third, to create an enhanced employment support system that counts in individual differences of the unemployed would require continued, in-depth consultation and case management services along with fully specialized employment caseworkers who would provide them. Fourth, the government should take the initiative and be unflaggingly supportive both institutionally and financially in making future efforts to continuously improve the employment support system on the basis of the implications mentioned above.

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A Study on Online Services of Catholic Archives (가톨릭기록정보의 온라인 서비스 현황에 대한 분석 연구)

  • Choi, Sanghee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.27 no.4
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    • pp.321-342
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    • 2016
  • Most of records in the catholic church archives are not only meaningful records of religion but also crucial information for history and various cultural studies. Although the catholic archives are regarded as the fundamental information resources for various studies, they are not easily accessible yet. Current online services of catholic archives were categorized by three types and online services of catholic archives were investigated in the three aspects, structure and design, contents, and interface. The major problem of current online services is the lack of digital contents, so this study suggested 5 steps for digital contents development to utilize online services of catholic archival information.

Analysis on Defect Disputes in Housing & Interior Design from Consumers' Perspective and Interior Design Service Evaluation (소비자 관점에서 본 주택 및 인테리어 하자 실태 분석 및 인테리어 서비스 평가)

  • Lee, So Young;Jun, Gyung Min
    • Journal of the Korean housing association
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    • v.27 no.5
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    • pp.65-72
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    • 2016
  • The purpose of the study was to investigate defect cases in residential interior design, to identify the state of defects, and to categorize types of defect and disputes. In addition, consumer appraisal to residential interior design service were analyzed. The results of this study could provide fundamental information regarding the defects and claims in residential interior design. First, we did literature review for defect disputes in architectural design and interior design. We identify the definition of defects by building life cycle, by state of construction, by activity, and by design performance. Second, we analysed interior design defects cases reported in Korea Consumer Agency & Ministry of Land, Infrastructure and Transport. A total of 49 cases of defect disputes in residential interior design from 2000 to 2015 were investigated. As a result, many defects appeared during the construction stage. A majority of defects cases fall into insulation, water-proofing/leakage work. In terms of design aspects claim, functional and aesthetic defects were claimed. Third, from Consumer Market Evaluation Indicators, raw data from 500 respondents were investigated for the housing repair and interior design. It is found that information comparability, responsiveness to consumer claim, price, and safety are important factors for consumer satisfaction in interior design.

The Design and Evaluation of Mobile Multicasting Protocol in 3-Tiered Mobile Computing Environment (3-계층 이동 컴퓨팅 환경에서 이동 멀티캐스팅 프로토콜의 설계 및 평가)

  • 김재수;박규석
    • Journal of Korea Multimedia Society
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    • v.1 no.1
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    • pp.120-129
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    • 1998
  • The mobile computing is a new network environment that support s wireless network connection seamless while the portable computer is moving. This environment involves the problem of re-establishing of new network connection. The mobile computing should provide multicasting service, because multicasting is widely-used application service which delivers messages to the members of the groups. In this paper, we proposed 3-tiered mobile multicasting protocol that transfers multicast packets efficiently and reliablely. Also, we analyzed the performance of 3-tiered mobile multicasting protocol comparing with other mechanism. Our protocol is superior to other mechanism in the aspects of the handoff costs and packet delivery costs.

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The Effects of Service Factors of Electronic Catalogue Systems on User Satisfaction (전자카탈로그 시스템의 서비스 요인이 사용자만족에 미치는 영향)

  • Ko, Il-Sang;Choi, Su-Jeong;Kim, Jeong-Hee
    • The Journal of Society for e-Business Studies
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    • v.12 no.3
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    • pp.107-131
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    • 2007
  • Due to an increase of the importance of E-catalogue on electronic commerce, E-catalogue systems have been prevailing for their production and efficient management around Web environment. In this study, we categorize service factors off-catalogue systems into three aspects contents-providing, user participation, and system management, and we measure their impacts on user satisfaction. The results of the study show that richness, design, trust, interaction, function of transaction management, system extensibility, system stability, and security have been found out to be significant factors to affect user satisfaction.

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The Study of Element Technologies to Realize u-Construction Information Service (u-건설 정보 서비스 구현을 위한 요소기술에 관한 연구)

  • Lee, Woo-Sik;Nam, Sang-Kwan
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.602-605
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    • 2006
  • Recently, under recognition that ubiquitous computing is core paradigm to build up a state of new knowledge information and to strengthen the competitiveness of domestic information industry, governments, enterprises, and institutes in United States, Europe, and Japan devote all their energies to develop technologies concerned. In Korea, the government presents ubiquitous technologies as a main part of the next generation growth industry, and also other governmental agencies and enterprises concentrate their energies on early fruition of ubiquitous society. Accordingly, as a foundation research to apply ubiquitous environment which emerged as a next generation high-end telecommunication technology effectively to construction field, this paper will discuss about element technologies to realize changing aspects of construction process under ubiquitous environment and information services by stages.

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Effects of Burn-out on the Emotional Labor of Hair Designer (헤어디자이너의 감정노동이 소진에 미치는 영향)

  • Lee, Ji-Young;Ha, Kyung-Yun
    • Journal of Fashion Business
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    • v.16 no.4
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    • pp.186-199
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    • 2012
  • Most of employees in service area frequently and strongly experience job-stress caused by emotional labour than in general. This job-stress is supposed to incur employees' burn-out, which burn-out brings a lower service quality in various aspects of physical and spiritual hospitality. The purpose of this study is to identify the impacts of burn-out on emotional labour of hair designer, with 155 primary data from a sample of 200 employees of hair shop in Seoul and Gyeongnam area. The reliability and validity of the collected data were checked through the calculation of Cronbach's ${\alpha}$ and factor analysis. The empirical research made by regression analysis confirms that emotional labour significantly has a negative effect on burn-out of hair designer. Therefore, hypothesis presented to mediate the effect of burn-out on emotional labour of hair designer was supported in positive. Hopefully, this study contributes to hair business shops for setting up a management strategy on effective job-satisfaction of hair designer.

Characteristics of Hamburger Patties Containing Yam Powder (마분말을 첨가한 패티의 품질특성)

  • Lee, Se-Hee;Cho, Sung-Hyun
    • Korean journal of food and cookery science
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    • v.28 no.6
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    • pp.781-787
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    • 2012
  • This study was conducted in order to observe the physicochemical and sensory characteristics of hamburger patties added with yam powder (0, 25%, 50%, 75%, and 100% of bread crumbs). Increasing the amount of yam powder in the hamburger patties tended to decrease the cooking loss rate of the weight and the diameters. The moisture content of hamburger patties ranged from 51.90 to 53.94%. Increasing the amount of yam powder in the hamburger patty tended to increase the pH and the redness (a) in the hunter color value; however, it decreased the lightness (L). For the textural characteristics, the addition of yam powder increased the hardness of the hamburger patties. In the sensory evaluation, an addition of 50% and 100% yam powder had the best score in taste as well as in the overall preference. Therefore, this result suggests that adding yam powder of 100% can be applied to the hamburger patties for preference and nutritional aspects purposes.

Neighbor Gradient-based Multicast Routing for Service-Oriented Applications

  • Wang, Hui;Mao, Jianbiao;Li, Tao;Sun, Zhigang;Gong, Zhenghu;Lv, Gaofeng
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.6 no.9
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    • pp.2231-2252
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    • 2012
  • With the prevalence of diverse services-oriented applications, such as IPTV systems and on-line games, the current underlying communication networks face more and more challenges on the aspects of flexibility and adaptability. Therefore, an effective and efficient multicast routing mechanism, which can fulfill different requirements of different personalized services, is critical and significant. In this paper, we first define the neighbor gradient, which is calculated based on the weighted sum of attributes such as residual link capacity, normalized hop count, etc. Then two distributed multicast routing algorithms which are neighbor Gradient-based Multicast Routing for Static multicast membership (GMR-S) and neighbor Gradient-based Multicast Routing for Dynamic multicast membership (GMR-D), are proposed. GMR-S is suitable for static membership situation, while GMR-D can be used for the dynamic membership network environment. Experimental results demonstrate the effectiveness and efficiency of our proposed methods.

The Relationship between Organizational Justice, Organizational Trust, and Organizational Citizenship Behavior of Hospital Office Workers, Focusing on the Moderating Effect of Hospital Scales (병원행정직원의 조직공정성, 조직신뢰와 조직시민행동의 관계 -병원 규모의 조절효과)

  • Lee, Young-Jin;Ahn, Jae-Sun;Kim, Moon-Jung
    • The Korean Journal of Health Service Management
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    • v.12 no.1
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    • pp.13-22
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    • 2018
  • Objectives : This study examines the voluntary participation of the members of an organization who maintain cordial and friendly relationships with their colleagues, so that the human resources department within a hospital can be used efficiently. Methods : A total of 600 copies of the questionnaire were distributed, and 524 copies were returned (88%). Of these, 518 copies were used to verify statistic results using IBM SPSS and AMOS Ver. 22.0, including factor analysis, path analysis, mediating effects, and moderating effects. Results : The effect of organizational trust on organizational citizenship behavior has shown that OCBI (Interpersonal) is highly affected at large hospitals. However, the effect of organizational trust on OCBO (Organizational) is highly affected at small hospitals. Conclusions : The results of a gap analysis indicated that among the different aspects of organizational justice, distributive justice and interactional justice have a positive effect on organizational trust in small hospitals. The results also revealed that organizational trust and organizational citizenship behavior in small hospitals are more strongly affected than they are in large hospitals. As a result, job efficiency is improved in smaller hospitals.