• Journal of Information Technology Services
• /
• v.6 no.3
• /
• pp.225-239
• /
• 2007

Mobile service is highly becoming in the limelight on information society by offering infringement problem about individual privacy or information by political and scientific interest This study is focusing on primary LBS application Mobile service that emphasize position confirmation, especially, looking for friends. The aim at this study grasps user productivity factor of LBS application Mobile service, and analyses whether some have relations with value and action determination of LBS application Mobile service. According to result, Mobile service applying position service is supported with usefulness and system quality, adaptedness. On the other hand, Usability and social effect, privacy weren't embossed by leading person. Mobile service applying position service is changed with a person who have experience looking for friend. This study has systematically analysed about LBS application service by leading person

• IE interfaces
• /
• v.19 no.1
• /
• pp.62-69
• /
• 2006

In these days companies are rapidly implementing the extended enterprise collaboration to provide enhanced management services and products based on the enterprise integration that human resources, technologies and the management process. In this corporate environment, ASP (Application Service Provider) which is the developed type of outsourcing in the area of information technology, is a good alternative for corporate information system management. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop the certification methodology to ensure safety and reliability of ASP. The paper provides the safe and reliable certification methodology for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and the systematic certification methodology of application and service provider(service environment) domains of ASP are provided. A evaluation method for the developed certification methodology is also proposed.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.30 no.3B
• /
• pp.105-113
• /
• 2005

In this paper, through the implementation of the application service, we evaluated the feasibility and availability of the staged application service platform, which is based on the sharing of the PVM cluster. Application service platform provides three managers for dividing the request processing steps into two stages, such as a request processing stage and a service providing stage. Three managers and its relation to the divided stages are as follows, service manager and load manager to distribute the request in front-end server for a request processing stage, job manager in clustered(back-end) servers for a service providing stage. The experiment shows that the staged application service platform provides more stable and scalable characteristics and better performance improvement on the dynamic load changes than the single server system. And also it shows that real application service system can be implemented easily without modification of the proposed service platform.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.36 no.4
• /
• pp.38-44
• /
• 2013

Smart phones have brought rapid changes in this competitive world. Smart phone application developers are trying their best to consider the customer requirements in the most efficient way while considering all its attributes. However smart phone service quality has been given less consideration comparatively during the last few years. This paper proposes a measurement method for improving service quality of smart phone application. This method combines the service quality performance model (SQPM) and process capability index (PCI). The service quality performance model is used to identify service items that require improvement. Process capability index is used as a measure for prioritization of those improvements. Case study was carried out to search out important communication application service attributes. customer satisfaction level data was collected for users who used the application service. A total of twenty four service attributes were found during this survey. Using the joint approach of SQPM and PCI, five significant service attributes were prioritized for service quality improvement.

• Journal of Information Technology Applications and Management
• /
• v.12 no.3
• /
• pp.81-96
• /
• 2005

ASP (Application service provider) as a new type of information systems service has been popular recently and has taken a much attention of information systems professionals and researchers. One stream of the research on ASP performed by IS community dealt with utilization and benefits of ASP systems use. The other researchers argue the importance of ASP vendors' capability to provide users with appropriate services. Kern, Lacity and Willcock (2002) summarized the components of core competency of service providers based on their extensive case studies on application service providers. Also, Levina and Ross (2003) developed a value delivery process of application service Providers in their case study This study is developing Prepositions and an empirical model based on the theory of core competency from strategic management study. The dimension of core competency is composed of management competency, technical service competency and customer service competency. Each dimension is made up of competency items derived from previous studies and adapted by professionals in ASP industry. The validity of the dimensions and items in each dimension has been checked with factor analytic method for empirical test. The core competency dimensions are correlated with performance factors of application service providers including growth of revenue, asset and customer base.

• Journal of Internet Computing and Services
• /
• v.11 no.1
• /
• pp.153-165
• /
• 2010

In this paper, we proposed a Proactive Application Service Engine (PASE) supporting tailor-made distributed application services based on the Distributed Object Group Framework (DOGF) efficiently managing distributed objects, in the viewpoint of distributed application, composed application on network. The PASE consists of 3 layers which are the physical layer, the middleware layer, and the application layer. With the supporting services of the PASE, the grouping service manages the data gathered from H/W devices and the object's properties for application by user's request as a group. And the security service manages the access of gathered data and the object according to user's right. The data filtering service executes the filtering function to provide application with gathered data. The statistics service analysis past data. The diagnostic service diagnoses a present condition by using the gathered data. And the prediction service predicts a future's status based on the statistics service and the diagnostic service. For verifying the executability of the PASE's services, we applied to a greenhouse automatic control application in ubiquitous agriculture field.

• Journal of Information Technology Services
• /
• v.15 no.1
• /
• pp.269-287
• /
• 2016

In general, service failure occurs inevitably and the customers who experienced the greater dissatisfaction have the higher expectations of service recovery. However, most of the previous studies have focused on the evaluation and risk factors of pre-service quality. Thus, this study is contrary to the numerous previous studies and focus on the effectiveness of mobile application advertisement users' perceived perception on service recovery after service fails. A research model presented in this study is based on the Equity Theory and deeply evaluated the effectiveness of Distributive Justice, Interactional Justice, and Authenticity Relevance on Service Recovery. The survey of this study was conducted among 286 users who have experienced a services recovery of mobile application advertising. As a result, among all the factors of users of mobile application advertising, Distributive Justice, Interactive Justice, and Relevance have a positive impact to Satisfaction. In addition, Distributive Justice, Authenticity and Satisfaction also have a positive impact to Trust. Ultimately, Satisfaction and Trust have a positive impact to Service Recovery. The results of this study are expected as a reference for presenting a new business model for mobile application advertising industry, reducing business risk and enriching the related researches.

• Journal of the Korea Safety Management & Science
• /
• v.7 no.3
• /
• pp.97-108
• /
• 2005

The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP (Application Service Provider) as new information technology outsourcing method appears due to development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for ASP certification program is proposed. This paper presents application certification as the part of ASP certification program.

• Journal of the Korea Society of Computer and Information
• /
• v.21 no.3
• /
• pp.39-45
• /
• 2016

In this paper, we propose a log management service model for efficient developments of android applications. The proposed model consists of two major parts which are the log collector and the log manager service. The log collector can capture the log information of a target application without modifications, because the collector is composed by aspect-oriented programming. The collected logs are transformed to chunk of data, and the chunk of data is sent to the log management service. The log management service is an android service component and an independent application in another process. So, the log management service can reduce the workload of logging in the target application. Through a case study, we show that the proposed log management service model can reduce the log processing time compared to other models without modifications of a target application.

• The Journal of Society for e-Business Studies
• /
• v.25 no.3
• /
• pp.15-40
• /
• 2020

Due to the explosive growth of mobile application services, categorizing mobile application services is in need in practice from both customers' and developers' perspectives. Despite the fact, however, there have been limited studies regarding systematic categorization of mobile application services. In response, this study proposed a method for categorizing mobile application services, and suggested a service taxonomy based on the network clustering results. Total of 1,607 mobile healthcare services are collected through the Google Play store. The network analysis is conducted based on the similarity of descriptions in each application service. Modularity detection analysis is conducted to detects communities in the network, and service taxonomy is derived based on each cluster. This study is expected to provide a systematic approach to the service categorization, which is helpful to both customers who want to navigate mobile application service in a systematic manner and developers who desire to analyze the trend of mobile application services.