• 제목/요약/키워드: service Income

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The Relationship between Food and Labor Expense, Profit Margin, and Customer Satisfaction within University Union Foodservice Operations in Korea

  • Won, Sun-Im;Lee, Jin-Mee
    • Food Quality and Culture
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    • 제1권1호
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    • pp.58-61
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    • 2007
  • The purpose of this study was to develop an effective cost control model for university foodservice operations by analyzing student satisfaction, as well as foodservice income statements for operational characteristics. The specific objectives were to examine the satisfaction of students for various foodservice quality dimensions, to determine the financial activities performed in foodservice operations by operational type, to examine their income statement data, and lastly, to compare the student satisfaction for foodservice quality with the financial data of the income statements. A total of 545 students from one university answered a satisfaction survey. The one-year income statements of three union foodservices (self-operated, small-scale contracted, and large-scale contracted) at the same university were analyzed. The results showed that the self-operated union foodservice had lower student satisfaction scores and higher food and labor cost ratios. The small-scale contract management foodservice data indicated the highest student satisfaction scores and the lowest food and labor cost ratios. The large-scale contract management foodservice data showed medium scores when comparing the three union foodservice operations. Overall, by comparing the satisfaction scores and operational profits, the small-scale union foodservices showed the highest satisfaction scores and profit.

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Predictors of the Utilization of Oral Health Services by Children of Low-income Families in the United States: Beliefs, Cost, or Provider?

  • Kim Young Ok Rhee;Telleen Sharon
    • 대한간호학회지
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    • 제34권8호
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    • pp.1460-1467
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    • 2004
  • Purpose. This study examined the predictive factors enabling access to children's oral health care at the level of financial barriers, beliefs, and the provider. Methods. In-depth interviews were conducted with 320 immigrant mothers of low-income families regarding their use of oral health services for children aged four to eight years old. Access to oral health care was measured with frequency of planned dental visits, continuity of care, and age at first visit to dentist. Results. The mother took her child to the dentist at a younger age if she received referrals to a dentist from pediatrician. Regular dental visits were significantly related to household income, provider availability on week-ends, and insurance coverage. The extended clinic hours in the evenings, and the belief in the importance of the child's regular dentist visits increased the likelihood of continuing care. The mothers perceiving a cost burden for the child's dental care were also less likely to return to the dentist. Conclusion. The available care delivery system, coordinated medical care, and health beliefs were among important predictors of the health service use. The study findings suggest need for culturally competent dental health interventions to enhance access to oral health care among particularly vulnerable populations such as low-income children in Korean communities.

저소득가정 영유아 어머니를 위한 '시소와 그네' 교육중재 프로그램의 효과 (The Effects of the Seesaw & Swing Early Intervention Program on Mothers with Young Children from Low-Income Families)

  • 황혜정
    • 대한가정학회지
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    • 제51권1호
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    • pp.97-106
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    • 2013
  • The purpose of this study is to examine the effects of the Seesaw & Swing early intervention program on the positive changes of mothers with young children who come from low-income families. It measures their child-rearing efficacy and their child-rearing behaviors. The Seesaw & Swing early intervention program was developed by the Community Chest of Korea [13]. The subjects for this study consisted of 96 mothers (49 in the service group, 47 in the control group) from low-income families. The instruments used were the child-rearing efficacy scale [4] and the child-rearing behavior scale [29]. The results of this study indicated that the Seesaw & Swing early intervention program produced positive effects in child-rearing efficacy as well as in child-rearing behaviors: namely, healthy-rearing abilities, guidance abilities, and discipline abilities in child-rearing efficacy; and affection, rational guidance, authoritative control, encouragement and concern in child-rearing behaviors. In conclusion, for mothers with young children coming from low-income families, the Seesaw & Swing early intervention program can be said to be an effective parent education program, which goes some way towards ending the intergenerational transition of poverty in Korea.

저소득 가구 유형별 복지서비스를 통한 생활비 절감효과에 관한 사례조사 연구 (Case Study on the Effect of Living Cost Reduction Through Welfare Services and Programs Based on Low-Income Household Types)

  • 김영주;유병선
    • 가정과삶의질연구
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    • 제28권6호
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    • pp.169-181
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    • 2010
  • The purpose of this study was to identify the effect of living cost reduction through social welfare services and programs and to suggest the further ways of saving living cost for low-income households. For the research purpose, low-income household type was divided into three representative groups such as senior household, household with school-aged children, and household with the disabled based on the literature review. Four case households which live in permanent rental apartment in Seoul were selected as research subjects. During March 14~April 10, 2010, each household was interviewed to examine the details of monthly income and expenditure structure and types of welfare services receiving. Although some differences exist among cases, there was a definite living cost reduction effect through welfare services and programs from 12% to 150%. Household with school-aged children required diversified education programs corresponding to the children's age. Meanwhile, households including senior and the disabled indicated the necessity of convenient transportation system.

지역사회 거주 저소득 재가 노인의 칩거 측정 도구 개발 (Development and Testing of Homeboundness Scale in the Community-dwelling Low-income elderly)

  • 박언아
    • 한국보건간호학회지
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    • 제36권1호
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    • pp.107-123
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    • 2022
  • Purpose: This study was done to develop and test a scale to measure the homeboundness for low-income aged who live in the community. Methods: This was nursing methodology research. Homeboundness Scale development process was composed of construct identification based on concept analysis using the Hybrid model, 35 initial items. This number was reduced to 31 items through face validity tests by 7 experts. The preliminary Homeboundness Scale for low-income aged was administered to 240 aged who registered and received visiting health care service in the community health center located in S city. Data were analyzed using item analysis, factor analysis, Pearson correlation coefficients, and Cronbach's alpha. Results: Twenty-two items were selected for the final scale. Three factors evolved from the factor analysis, which explained 66.0% of the total variance. The internal consistency, Cronbach's alpha, was .945 and reliability of the subscales ranged from .890 to .934. Conclusion: Homeboundness Scale demonstrated acceptable validity and reliability. It can be used to assess the Homeboundness of the low-income aged in practice and research.

고교 청소년 스트레스 요인에 관한 연구 (Stressors of Students in High School)

  • 유진영
    • 보건의료산업학회지
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    • 제5권4호
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    • pp.81-93
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    • 2011
  • The purpose of this study was to examine the stressors of students in high school. Demographic data such as jobs of parents, family types, levels of living (parents' monthly income) and students' school records, high school types, number of friends, religion, pocket money and their sex showed as the main causes of high school students' stress. The data was analyzed by a t-test, one-way ANOVA, and Duncan Multiple Range Test. The variable which significantly influenced the general properties was sex(p=0.001), high school type (p=0.000), number of friends (p=0.002), parents monthly income (p=0.011) and whether existence of their father or not (p=0.045). In the result (stress score), girl students (25.07) feel greater stress than boy students (20.68). High school type, an academic girls' high school (27.34) and boys' high school (25.67) showed the highest. It was indicated in the study that it is necessary to have programs that help students' stress management and improve high school type Systems.

농업인 대학 교육이 농업인 소득에 미치는 효과 (Effect of Educational Program for Farmers on the Farmer's Income)

  • 임형백;박지영;이금옥
    • 농촌지도와개발
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    • 제16권1호
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    • pp.69-98
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    • 2009
  • This study empirically studies the effects of Agricultural Technology Service Center's educational program for farmers on their incomes. The educational program for farmers has widely been managed in discourse and policy in Korea. In 2008, Agricultural Technology Service Center managed 88 educational program for farmers, where 6,409 farmers received a certificate. While there are important studies, most of them have concentrated on qualitative analysis and noneconomic effects to an educational program for farmers. This study tried to analyze whether or not there is an economic effect of an educational program for farmers, focusing on the relationship between the educational program for farmers and their income status. Multilevel models (or hierarchical linear models) were applied to this study. Multilevel model is a quantitative model of parameters that vary at more than one level and show hierarchical structures between levels. This study particularly accentuates that an educational program for farmers is more meaningful when it can raise farmers' incomes by region and by educational program for farmers.

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뷰티샵의 서비스 스케이프와 관계혜택이 고객가치에 미치는 영향에 관한 연구 (An Effect of Servicescape and Relational Benefits on Customer Value - Focusing on Beauty Salon -)

  • 허경;오희선;서용한
    • 한국패션뷰티학회지
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    • 제2권2호
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    • pp.23-33
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    • 2004
  • As we continue to enjoy economic growth, there is an abundance of disposable income for consumer to spend. Consumers are spending more and more of these income in beauty service. However, relatively little is known about which factors influence consumer' behavior intentions in this area. The purpose of this study is to investigate the relationships between the servicescape and relational benefits on customer value in beauty salon area. The Results are summarized as follows First, as the results of data analysis, among the composition factor of servicescape, spatiality, comfortableness, cleanness and convenience are shown to give positive effect on customer value. Second, among the composition factor of relational benefits, economic honest, functional benefit, private benefit, social benefit and psychological benefit are found to have a positive relationship with customer value.

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재택근로와 가족자원경영학의 과제 (Home-Based Work and the Tasks of Family Resource Management)

  • 김외숙
    • 가족자원경영과 정책
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    • 제2권2호
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    • pp.83-92
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    • 1998
  • The purpose of this study is to review the concept of home-based work, introduce the activities of American home economists on home-based work and propose the tasks of family resource management for home-based work. Home-based works is defined as the work which generates income at home and classified 3 types: home-based business, employed home-based work and homework. The activities of American scholars are reviewed focusing on the Coorperative Regional Research Project, NE-167, entitled "At-Home Income Generation: Impact on Management, Productivity and Stability in Rural/Urban Families"and the participants of the project. Finally the tasks of family resource management are pursued in terms of research, education and service.d service.

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한방의료 이용현황 및 이용결정요인에 관한 연구 - 고령화 패널을 이용하여 - (Determinants of the Utilization of Oriental Medical Services by the Elderly)

  • 박지은;권순만
    • 대한한의학회지
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    • 제32권1호
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    • pp.97-108
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    • 2011
  • Objective: This study aimed to analyze the utilization of Oriental medical services and its determinants among the elderly. Method: Data from a Korean longitudinal study of aging was used. Regression analysis was used to find the determinants of the utilization of medical care. Results: People with low education and low income were more likely to use Oriental medical services. Determinants of using Oriental health service were sex, marriage, income, subjective health condition, activity restriction due to pain, and chronic disease. Among them, only subjective health condition and activity restriction due to pain were significant determinants of frequency of and expenditure on Oriental medical services. Especially, activity restriction due to pain was a significant factor in the use of Oriental medical services, but not in the use of Western medical services. Conclusion: Treatment related to pain was closely associated with Oriental medical services. These treatments need to be developed with scientific and clinical evidence.