• 대한영양사협회학술지
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• 제8권4호
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• pp.359-371
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• 2002

The aims of this study were to estimate the level of job satisfaction and customer-oriented service performance in university food service employees Two hundreds-six food service employees working in Seoul were enrolled and the response rate was 85.8%. Of respondents, 85.9% was female and most of the respondents were 40 years up (70.8%). Generally, respondents had approximately 5 years job experience and high school level. Mean score of job satisfaction was 3.23 score out of 5.00. The highest and lowest items on job satisfaction were responsibility and commitment(4.00). and promotions opportunity(2.69), respectively. Considering job satisfaction; relationships of supervisors, employment and career were significantly different in age(P<0.05), job-system and wage(P<0.05), respectively. Mean score of customer-oriented service performance was 3.75. The highest and lowest items on customer-oriented service performance were delivering on time(4.02) and service information for customers(3.21), respectively. Customer-oriented service performance was significantly different in age and wage(P<0.05). Job satisfaction had positive correlation to customer-oriented service performance. Relationship of supervisors was positively correlated with relationship of coworkers and career.

• 대한지역사회영양학회지
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• 제26권3호
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• pp.155-166
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• 2021

Objectives: Driven by a growth of single-person households and individualized lifestyles, solo dining in restaurants is an increasingly recognizable trend. However, a research gap exists in the comparison of solo and group diners' menu-decision making processes. Based on the self-control dilemma and the temporal construal theory as a theoretical framework, this study compared the ordering intentions of solo vs. group diners with healthy vs. indulgent (less healthy) entrées. The mediating role of consumption orientation and the moderating role of amount of menu nutrition information were further explored to understand the mechanism and a boundary condition. Methods: A scenario-based online survey was developed using a 2 (dining social context: solo vs. with others) × 3 (amount of menu nutrition information: no nutrition information vs. calories vs. calories/fat/sodium), between-subjects, experimental design. Consumers' level of nutrition involvement was controlled. A nationwide survey data (n = 224) were collected from a crowdsourcing platform in the U.S. Data were analyzed using multivariate analysis of covariance, independent t-test, univariate analysis of covariance, and moderated mediation analyses. Results: Findings reveal that solo (vs. group) diners have less (vs. more) intentions to order indulgent menu items due to a more utilitarian (vs. more hedonic) consumption orientation in restaurant dining. Findings also show that solo (vs. group) diners have more (vs. less) intentions to order healthy menu items when the restaurant menu presented nutrition information including calories, fat, and sodium. Conclusions: The findings contribute to the literature of foodservice management, healthy eating, and consumer behavior by revealing a mechanism and an external stimuli of solo vs. group diners' healthy menu-decision making process in restaurants. Furthermore, the findings provide restauranteurs and health professionals with insights into the positive and negative impacts of menu nutrition labelling on consumers' menu-decisions.

• 한국조리학회지
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• 제15권4호
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• pp.115-130
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• 2009

대학교급식은 큰 물가 상승에도 늘 그에 못 미치는 가격 상승이 이루어졌다. 따라서 학교급식의 질적인 하락과 학생들이 학교급식에 대한 신뢰도의 저하는 학교급식의 발전 차원에서 혁신적인 이미지 갱신을 필요로 하며, 학생들이 허용할 수 있는 범위 내에서의 적절한 가격 상승이 요구되어 진다. 따라서 본 연구는 대학교급식의 가격 상승 허용 평가에 관한 연구로 대학급식을 이용하는 학생들의 이용 행태와 이용 식당, 대학급식의 가격대, 대학급식의 경영 형태에 따라 가격 상승 허용율에 영향을 미치는지에 관해 분석하고, 이에 따른 대학급식의 가격수용성에 대하여 알아보고자 하였다. 학생들은 가격의 상승에 대한 민감한 반응을 보이고 있었으며, 학교급식의 가격 상승에 대하여 반대하는 이유는 가격에 비하여 학교급식의 질적인 향상이 이루어지지 않기 때문이 라고 응답하였다. 학교급식의 질은 외부 식당에 비해 학교급식의 가격대의 만족도를 평가한 결과, 학교급식의 질이 낮게 평가되었다. 그러나 학교급식의 가격 수준이 높을수록 외부 식당의 가격에 비해 학교급식이 싸지 않다라고 응답하는 응답자가 많은 것은 학교급식과 외부 식당과의 가격 비교에서 별다른 차이가 없는 것으로 나타났다. 또한 교차분석을 실시한 결과, 대학생들의 이용 행태에 따른 이용 식당과 가격 상승 허용율 간에는 유의적이 차이가 있음을 알 수 있었고, 대학급식 가격대와 가격 상승 허용율 간에는 유의적인 차이가 없음을 알 수 있었으며, 대학급식의 적절한 경영 형태와 가격 상승 허용율 간에 유의적인 차이가 있음을 알 수 있었다. 본 연구에서 외부 식당과 대학 식당을 비교하여 가격 적정과 식당의 질에 대해 평가하였다는 것을 한계점이라 할 수 있다. 그러나 대학생들이 학생 식당을 이용하는 가장 큰 이유 중 두 번째로 중요한 요인이 가격요인이었다는 점에서 앞으로 대학급식의 발전에 기초자료가 될 것으로 사료된다.

• 한국식생활문화학회지
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• 제15권2호
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• pp.123-137
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• 2000

Korea market of food service industry has been increased greatly since early 90's with the emergence of professional catering business and the expansion of school food service. Because of the characteristics of food service establishment, feeding many people at a time, there is always a high potential of foodborne outbreak which requires special sanitary management to prevent. Currently, many catering businesses are interested in HACCP(Hazard Analysis Critical Control Points), a new sanitary management system, and are trying to develop HACCP Plans for their food service establishment. Microbiological hazard analysis, a most important step for developing HACCP Plan, provides also basic information for evaluating sanitary aspect of prepared foods and their materials. There are not extensive data of microbiological hazard analysis for food service operations, especially for prepared foods and raw materials, which are helpful for developing a HACCP Plan. The extensive microbiological hazard analyses for 65 prepared foods and 51 raw materials selected from a couple of food service establishment were performed in this research. These results will provide useful information to determine hazards for developing a HACCP plan, and also to understand sanitary status for prepared foods and raw materials in food service establishment.

• Journal of Nutrition and Health
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• 제53권3호
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• pp.329-345
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• 2020

본 연구는 전북지역 학교급식소 조리종사 358명을 대상으로 학교유형에 따라 식품알레르기 관리 실태 및 예방관리를 위한 중요도 및 수행도를 조사하여 학교급식에서의 효율적인 관리 방안을 제시하고자 하였으며, 결과를 요약하면 다음과 같다. 조사대상자는 초등학교 47.8% (171명), 중·고등학교 52.2% (187명)이며, 가장 잘 알고 있는 알레르기 유발식품은 '복숭아'(92.2%)이었다. 식품알레르기 유발식품 표시는 초등학교 55.0%, 중·고등학교 32.6%의 조리 종사자가 잘 알고 있었다. 86.3%가 식품알레르기 유병학생이 있는 것을 알고 있으며, '위급한 상황이 발생할 수 있으므로' (65.6%) 학교급식에서 식품알레르기 관리가 중요하다고 생각하고 있었다. 조사대상자는 제거식 (73.7%)과대체식 (67.3%)을제공한 경험이 있으며, 제거식 메뉴는 주로 반찬류 (68.6%), 대체식은 '김' (69.3%)과 '계란반찬' (21.2%)을 가장 많이 제공하였다. 초등학교조리종사자의 62.6%, 중·고등학교는 50.3%가 식품알레르기 교육 경험이 있으며, 교육은 영양(교)사 (81.1%)가 주로 실시하였으며, 주요 교육내용은 '알레르기 유발식품 종류' (62.2%), '식품알레르기 증상' (54.2%)이었다. 초등학교와 중·고등학교 조리종사자의 식품알레르기 예방관리 중요도는 3.6점, 3.2점, 수행도는 3.5점, 3.1점이었다. 독립표본 t-test 결과, 10개 항목 중 8개 항목에서 학교유형별 유의적인 차이를 보였다. 중요도와 수행도가 가장 높은 항목은 '알레르기 유발식품과의 교차오염을 철저히 통제한다'이며, '식품알레르기 응급상황에 대비하여 에피네프린 사용법 등을 알고 실천할 수 있어야 한다'가 가장 낮은 중요도와 수행도를 보였다. IPA 분석결과, A영역에 초등학교와 중·고등학교 모두 공통 포함된 항목은 '알레르기 유발식품의 포함 여부를 식단표에서 확인한다', '식품알레르기를 가진 학생을 알고 있어야 한다', '알레르기 유발식품과의 교차오염을 철저히 통제한다', '일반 식기류와 구별하여 별도 보관·사용하며 사용 후 별도로 세척·소독 한다'이었다. D영역에는 '식품알레르기 응급처치방법을 알고 실천해야 한다', '식품알레르기 응급상황에 대비하여 에피네프린 사용법 등을 알고 실천할 수 있어야 한다'가 초등학교와 중·고등학교에 공통으로 포함되었다. 이상의 결과를 종합할 때 전북지역 조리종사자들의 식품알레르기에 대한 인지수준을 높이고 관리에 보다 적극적으로 참여할 수 있도록 체계화된 정기교육의 실시와 교육매체 개발이 필요하겠다.

• 대한지역사회영양학회지
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• 제25권3호
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• pp.189-203
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• 2020

Objectives: This study was performed to identify the current barriers of obesity management for children using Community Child Care Centers and their caregivers (parents and teachers working in the Centers). Further, this study explored the possibility of utilizing a mobile phone application for tailored obesity prevention and management programs to overcome the current difficulties associated with children's obesity management. Methods: The qualitative data were collected through in-depth interviews with 20 obese and overweight children or children who wanted to participate in this study using Community Child Care Centers, 12 teachers working at the Centers, and a focus group interview with five parents of children using the Centers. Data were analyzed with a thematic approach categorizing themes and sub-themes based on the transcripts. Results: The current barriers of obesity management of obese and overweight children using Community Child Care Centers were lack of self-directed motivation regarding obesity management (chronic obesity-induced lifestyles and reduced self-confidence due to stigma) and lack of support from households and Community Child Care Centers (latchkey child, inconsistency in dietary guidance between the Center and household, repetitive pressure to eat, and absence of regular nutrition education). Mobile phone applications may have potential to overcome the current barriers by providing handy and interesting obesity management based on visual media (real-time tracking of lifestyles using behavior records and social support using gamification), environmental support (supplementation of parental care and network-based education between the Community Child Care Center and household), and individualized intervention (encouragement of tailored and gradual changes in eating habits and tailored goal setting). It is predicted that the real-time mobile phone program will provide information for improving nutritional knowledge and behavioral skills as well as lead to sustainable children's coping strategies regarding obesity management. In addition, it is expected that environmental factors may be improved by network-based education between the Community Child Care Centers and households using the characteristics of mobile phones, which are free from space and time constraints. Conclusions: The tailored education program for children using Community Child Care Centers based on mobile phones may prevent and reduce childhood obesity by overcoming the current barriers of obesity management for children, providing environmental and individualized support to promote healthy lifestyles and quality of life in the future.

• 대한영양사협회학술지
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• 제23권3호
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• pp.300-315
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• 2017

The purpose of this study was to examine nutrition teachers' workload, job tension, and job satisfaction. Specifically, this study investigated the influence of nutrition teachers' workload and job tension on job satisfaction. A self-administered survey was distributed via online to 240 school nutrition teachers, in Korea, from July 16 to September 5, 2016. A total of 132 respondents completed the survey. The survey asked respondents for the time required for each task, job tension, job satisfaction, and demographic information. The findings of the study indicated that nutrition teachers spent most of their time on foodservice operation/management. Among factors affecting job satisfaction, amount of work showed the lowest score. Job tension (P<0.001) of school nutrition teachers and amount of work (P<0.01) negatively affected their job satisfaction. Moreover 'kind of work' (P<0.001), 'future of career' (0.01), and 'amount of work' (0.05) were the factors significantly affecting job satisfaction. The study offers implications for governmental policies which can improve school nutrition teachers' satisfaction with their job duties.

• 대한지역사회영양학회지
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• 제13권4호
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• pp.531-539
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• 2008

The purpose of this study is to examine how nutritionists, principals and parents evaluated the importance and priorities of different selection factors for food materials suppliers in an attempt to suggest how to ensure the best supplier choice, since the selection of the best supplier was mandatory for the successful TQM of school food services. This study especially aims to develop priority alternatives based on relative rather than absolute assignments on selection of suppliers for school food service materials. To apply AHP, the selection factors of a food materials suppliers were grouped into five categories, which included quality, service, reliability, hygiene and price. And the five categories involved 28 elements. As the result, quality was considered most crucial on the whole, followed by service, reliability, hygiene and price; and food labeling in the category of quality evaluated as that of first priority in the totality evaluation elements.

• 한국조리학회지
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• 제22권4호
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• pp.65-80
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• 2016

본 연구는 조리 전공 대학생이 지각하는 진로장벽이 진로준비행동에 미치는 영향과 두 변인간 자기효능감의 조절효과에 대하여 분석하였다. 총 411개의 표본을 대상으로 자기기입식 설문을 실시하였으며, 수집된 데이터는 SPSS 18.0을 이용하여 빈도분석, 요인분석, 신뢰도분석, 회귀분석 등의 분석방법을 통해 검증하였다. 가설 검증결과. 진로장벽 요인 중 직업정보 부족과 흥미 부족이 정보수집활동에 부(-)의 영향을 미치는 것으로 나타났으며, 신체적 열등감은 정보수집활동에 정(+)의 영향을 미치는 것으로 나타났다. 진로장벽이 실천적 노력에 미치는 영향에 대한 검증결과, 자기명확성 부족, 직업정보 부족은 실천적 노력에 부(-)의 영향을 미치는 것으로 나타났으며, 중요한 타인과의 갈등, 신체적열등감은 실천적 노력에 정(+)의 영향을 미치는 것으로 나타났다. 지각된 진로장벽이 도구구비활동에 미치는 영향에 대한 검증 결과, 자기명확성 부족, 직업정보 부족, 흥미 부족이 도구구비활동에 부(-)의 영향을 미치는 것으로 나타났다. 진로장벽과 진로준비행동 간의 자기효능감 조절효과에 대한 분석 결과 진로장벽의 하위요인 중 직업정보부족과 도구구비활동 간에서만 조절효과가 있는 것으로 나타났다. 시사점과 한계점에 대해서도 논의하였다.

• 한국식생활문화학회지
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• 제29권4호
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• pp.314-325
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• 2014

To contribute to the globalization of Korean food, a Korean food culture publicity event was conducted at Hayabusa Station, Tottori Province, Japan. This study investigated and analyzed recognition and preferences towards Korean food in participants at the event. The method of information acquisition was also analyzed. Most participants had prior experience eating Korean food. As for information, participants responded that they were affected by public media such as dramas, and the most effective way of getting information was participating in lectures. This study also investigated intake of 20 kinds of Korean food and found highest preferences for bibimbap, kimchi, naengmyeon, and galbigui, in that order. The main motive for participating in the Korean food culture publicity event was a desire to experience a new culture. Further, satisfaction, intention to participate, and intention to recommend Korean food were high. These attitudes had significant effects on the intention to visit Korea. In the future, Korean food culture publicity events held in foreign lands can contribute to Korean tourism.