• 제목/요약/키워드: satisfaction.

검색결과 25,702건 처리시간 0.04초

일 종합병원 간호부서의 조직구조 재설계 전후 조직성과 비교 (A Study on the Nursing Organizational Change and Outcome in a General Hospital)

  • 김복자
    • 간호행정학회지
    • /
    • 제11권2호
    • /
    • pp.195-207
    • /
    • 2005
  • Purpose: The purpose of this study was to confirm the change of nursing organizational characteristics and to define the difference of organizational outcome by measuring the organizational commitment and job satisfaction perceived by nursing staffs and patient satisfaction before and after organizational redesign. Method: The structured questionnaires of which contained organizational characteristics, organizational commitment and job satisfaction were developed from previous published studies after modification by researcher. The questionnaires were distributed to 1,200 and 679 nurses before and after nursing organizational change. patient satisfaction were measured before and after organizational change by direct interview with structured questionnaire from 1,566 and 1,291 patients. Results: 1. The organizational characteristics were significantly increased and the leadership of team leader and head nurse was significantly increased among the factors of organizational characteristics. 2. Organizational commitment was showed decreased tendency, but the difference was not significant. Job satisfaction was increased significantly and administration, autonomy, and job tasks were increased significantly in the factors of job satisfaction. Patient satisfaction was also increased significantly. 3. There was significant positive correlation between organizational commitment and job satisfaction and also job satisfaction and nursing organizational characteristics. All factors of organizational characteristics and satisfaction in present working unit were major factors to influence organizational commitment and explained 43.8% in a significant level by multiple regression analysis. The major factor which affect job satisfaction were the factors of nursing organizational characteristic except 'interaction with team leader' and satisfaction in present working unit among general characteristics and these factors explained 58.8% of job satisfaction. Conclusion: In conclusion, the nursing organizational change was very effective to bring about desirable change in nursing organizational characteristics and also to improve job satisfaction and patient satisfaction. Therefore the nursing productivity and comparability would be increased when the nursing organizational change is accomplished by the way of improving the factors of organizational characteristics and it would be followed by the promotion of job satisfaction and organizational commitment.

  • PDF

생활체육 참여자와 참여만족, 운동지속의사와의 관계 I (참여자의 성격을 중심으로) (Relations among Participants in Sport for all, Satisfaction of Participation and Intention to Adhere to Exercise I (A Study on Characteristics of Participants))

  • 이승은
    • 디지털융복합연구
    • /
    • 제14권10호
    • /
    • pp.463-472
    • /
    • 2016
  • 이 연구는 생활체육 참여자의 성격 5요인과 참여만족 및 운동지속의사와의 관계를 규명하고자 수행되었다. 연구대상은 여가 생활을 목적으로 하는 생활체육참여자를 대상으로 하였으며, 자료 수집은 편의표본추출법을 사용하였으며 250부의 자료 중 최종분석에는 233부가 사용되었다. 수집된 자료는 SPSS 21.0을 이용하여 빈도분석, 상관관계 분석, 다중회귀분석, 위계적 회귀분석을 사용하여 분석하였다. 이와 같은 과정을 걸쳐 얻은 연구결과는 다음과 같다. 첫째, 성격 5요인이 참여만족에 미치는 영향은 외향성이 심리적, 휴식적, 사회적, 신체적 만족에 정적인 영향을 미쳤다. 개방성은 휴식적 만족, 친화성은 사회적, 신체적 만족에 정적인 영향을 미쳤으며, 정서불안정성은 환경적 만족에 부적인 영향을 미쳤다. 둘째, 운동지속의사에 영향을 미치는 성격 5요인과 참여만족의 위계적 분석에서는 외향성, 친화성의 순으로 영향을 미쳤으며, 참여만족은 사회적, 휴식적, 신체적 만족 순으로 운동지속의사에 각각 영향을 미쳤다.

미용 전공 대학생의 학업만족도가 중도탈락의도에 미치는 영향 (Influence of Academic Satisfaction Level on Intention to Drop Out among Cosmetology Majors)

  • 문소희;정지영
    • 한국의류산업학회지
    • /
    • 제25권2호
    • /
    • pp.241-247
    • /
    • 2023
  • This study sought to investigate the effect of academic satisfaction on the dropout intention of cosmetology undergraduates. Analyzing the effect of academic satisfaction on career dropouts showed that the sub-factors of academic satisfaction-evaluation satisfaction, class satisfaction had a statistically significant part effect. Analyzing the effect of academic satisfaction on psychological factors for dropping out showed that the sub-factors of academic satisfaction have a statistically significant effect. Furthermore, regarding the effect of academic satisfaction on environmental factors, the sub-factors of academic satisfaction have a statistically significant effect on wealth. High satisfaction was shown to have no statistically significant effect on dropout intention. The results of the study showed that the higher the degree of satisfaction with the evaluation and the degree of satisfaction with the course of beauty majors, the more negative (-) the impact on dropout. For cosmetology majors, academic satisfaction is a subjective emotion felt through study at university and major. Students with high academic satisfaction are more likely to love their school and their work, and positively influence their intention to stay in school and reduce student dropout rates. Intention to drop out indicates the intention to lose interest and purpose in cosmetology college students. This is directly linked to the dropout rate of school students and requires steady research. Through this research, we hope that active discussions will be held on academic satisfaction and intention to drop out of university students specializing in cosmetology.

패션기업(企業)의 근무여건(勤務與件)이 직무만족도(職務滿足倒)에 미치는 영향(影響) (The Effects on Work Satisfaction Level by Work Conditions in Fashion Organization)

  • 박주현;박옥련
    • 패션비즈니스
    • /
    • 제8권4호
    • /
    • pp.131-140
    • /
    • 2004
  • This study will first take a look at the work situations depending on functions or duties taken in fashion organizations in Busan, dividing the work condition into aspects such as special traits of the work, satisfaction level on the company and satisfaction level on welfare. This study has set the following study questions to reach the goal of this research: 1. look at special traits found depending on vital statistics. 2. The satisfaction level on special traits of the work and work itself showed that the diversity of work, importance of work and work flexibility were the key elements that influenced the satisfaction level. 3. The satisfaction level on company and work itself had pride and loyalty, the only factors that influenced work satisfaction level voluntarily, and the other factors had no effect on the satisfaction level. 4. The satisfaction level on welfare and work itself showed that the welfare benefits and welfare policies had no voluntary influence on the satisfaction level on the work itself.

응급실 서비스 만족도에 대한 환자 가족의 평가와 의료진의 인식 차이 (Satisfaction Gaps among Physicians, Nurses, and Patient Family in the Emergency Department)

  • 강경희
    • 보건행정학회지
    • /
    • 제23권2호
    • /
    • pp.145-151
    • /
    • 2013
  • Background: The objective of this study was to explore patient family's evaluation of emergency department (ED) service satisfaction and to compare these with ED staff perception of patient family's evaluation. Methods: Based on two surveys of the National Emergency Medical Center: the 2008 National Survey for Recognition and Satisfaction towards Emergency Medical Services and the 2008 Opinion Survey of Emergency Medical Service Providers, satisfaction gaps among physicians, nurses, and patient family were evaluated by Kruskal-Wallis tests and Wilcoxon-Mann-Whitney tests. Furthermore, the factors associated with satisfaction of emergency medical service were identified by ordinal logistic regression models. Results: There were statistically significant gaps among physicians, nurses, and patient family in overall satisfaction with ED visit, length of stay in ED, enough explanation, physicians/nurses kindness, and ED facilities. Age and income in the patient family model, the number of beds in hospital, job satisfaction and year of service in the physicians model, and the number of beds in hospital, job satisfaction and the number of patients per duty hour in the nurses model were statistically significant factors associated with evaluation/ perception of ED service satisfaction. Conclusion: Patient satisfaction is an important indicator of the quality of care and service delivery in the ED. To improve and understand satisfaction in ED service, a dyadic view of the evaluation of service quality and satisfaction-that is, from the perspectives of both the patient and the emergency medical service providers-should be concerned.

일부 치위생과 학생의 교육 만족도와 임상실습 만족도의 관련성 (The relationship between the satisfaction levels of education and clinical practice in the dental hygiene students)

  • 조미숙;김창숙
    • 한국치위생학회지
    • /
    • 제14권5호
    • /
    • pp.649-658
    • /
    • 2014
  • Objectives : The purpose of the study is to investigate the relationship between the satisfaction levels of education and clinical practice in the dental hygiene students and to provide the basic data for the improvement of satisfaction with major. Methods : A self-reported questionnaire was filled out by 487 dental hygiene students in Busan, Gyeongnam, and Ulsan. Data were analyzed by SPSS 19.0 program. Results : Those who chose the dental hygiene by themselves tended to have higher satisfaction(p<0.05). Those who chose the major by teacher's advice tended to have higher satisfaction for the clinical practice(p<0.05). The satisfaction level between the education and clinical practice was equally proportional to each other. Multiple regression test showed that the influencing factors on satisfaction level included major satisfaction and lecture satisfaction(p<0.05). Conclusions : Satisfaction with the major influenced on the clinical practice performance. More systematic approach for the better curricula can bestow the students satisfaction with the major in the future.

부부 관계 향상 프로그램에 대한 연구: 참여 동기, 교육 만족도, 긍정적 행동의도를 중심으로 (A Study on the Marital Relationship Enhancement Programs: Focused on Participation Motivation, Education Satisfaction, Positive Behavioral Intention)

  • 이은영;장진경
    • Human Ecology Research
    • /
    • 제54권2호
    • /
    • pp.165-180
    • /
    • 2016
  • This study analyzes the correlations of participation motivation, education satisfaction, and positive behavioral intention for participants in marriage enrichment programs. The survey response results for 193 participants in marriage enrichment programs were analyzed with the statistics analysis application IBM SPSS 20.0. The findings of this study are as follows. An examination of relative influence of participation motivation and education satisfaction with the positive behavioral intention of participants in marriage enrichment programs indicated that internal motivation had a positive influence on education satisfaction, external motivation had a negative influence on satisfaction for facility environment and satisfaction with employee service, and motivation had positive influence only on facility environment. An examination of the influence of participation motivation and education satisfaction with the positive behavioral intention of the participants in marriage enrichment programs indicated that internal motivation and external motivation had a high positive influence on positive behavioral intention. However, motivation did not have a significant influence on behavior after participation. In education satisfaction, satisfaction with content, satisfaction with instructor, and satisfaction with employee service had a positive influence on positive behavioral intention, however, satisfaction with facility environment had negative influence on positive behavioral intention.

생태학적 맥락에 따른 청소년의 삶의 만족도 (Adolescent' Life Satisfaction in the Ecological Context)

  • 조성연;김혜원;김민
    • 대한가정학회지
    • /
    • 제49권3호
    • /
    • pp.87-98
    • /
    • 2011
  • The purpose of this study was to examine the life satisfaction of adolescents in the ecological contexts of their individual, family, school, and social-cultural experiences. The participants were 1,099 middle and high school students in Chungnam-do. Instruments were the Satisfaction with Life Scale, Rosenberg Self-Esteem Scale, Parent-Adolescent Communication Inventory, the School Life Satisfaction Scale, and Social-Cultural Satisfaction Scale. Data analysis involved the use of descriptive statistics, t- and F-tests, Duncan's multiple range test, product-moment correlations, multiple regression, Cronbach's ${\alpha}$, and factor analysis. Results were as follows: Firstly, middle school students showed the highest levels of life satisfaction, and vocational high school students reported the lowest levels. Also, life satisfaction was inversely related to school grades. Secondly, for all the students, life satisfaction was positive correlated with self-esteem, open communication with parents, school life satisfaction, and social-cultural satisfaction. Lastly, open communication with parents and overall satisfaction with life at school explained more of the variance in adolescent life satisfaction than any other factors.

치과기공사의 일상생활 만족도에 관한 연구 (A study of the daily life satisfaction of the dental technicians)

  • 권순석
    • 대한치과기공학회지
    • /
    • 제33권4호
    • /
    • pp.517-528
    • /
    • 2011
  • Purpose: In this study, we aim to provide fundamental database for the development of programs that will enhance the satisfactions of the dental technicians' daily life. To this end, we examined various factors that affect the subjects' social and emotional life satisfactions and their overall daily lives. Methods: Out of the random selection of the registered dental offices of Dental Technicians in Seoul, Gyeonggido, and Gangwon-do districts. Four hundred working dental technicians were asked to fill out the questionnaire from the 1st of June to the 25th of August, 2011. We collected the 355 sheets of the questionnaire and took frequency analysis, t-test, analysis of variance and structural equation modeling using SPSS Win 12.0 program. Results: The results of this study is as follows; Firstly, social satisfaction of the subjects turned out 3.71 on average, emotional satisfaction and daily life satisfaction in general were shown 2.77 and 3.19 respectively. Secondly, Age(p<.05), Career(p<.001), Working environment satisfaction(p<.001) showed significant differences in social life satisfaction area, whereas monthly earning(p<.05), working environment satisfaction(p<.001) revealed meaningful differences in the domain of emotional life satisfaction. Thirdly, in the overall satisfaction of daily lives, monthly earning(p<.05), career(p<.01), working environment satisfaction(p<.001) indicated significant difference. Conclusion: Seen from the results of this study, we purport to develop a variety of programs for better working conditions and to further research on the variables affecting the dental technicians' satisfaction of daily lives.

결과지표로서의 환자 만족도에 관한 연구 (Patient Satisfaction as an Outcome Indicator)

  • 황지인;박현애
    • 성인간호학회지
    • /
    • 제13권1호
    • /
    • pp.29-39
    • /
    • 2001
  • The purpose of this study was to identify factors influencing patient satisfaction and to evaluate the utility of patient satisfaction as an outcome indicator. The study was conducted by mailed questionnaire. The subjects were 900 patients discharged from adult nursing units in a tertiary teaching hospital. On the discharge date, questionnaires were distributed by two trained research assistants. The questionnaire developed by the researchers was based on Larson(1996)'s study, and consisted of 71 items with the following components: overall satisfaction, domain-specific satisfaction(administration process, hospital facility and environment, nurses, and doctors), patients' loyalty(intention to use the health care service of the hospital in the future), recommendation to others, health benefits, and demographic characteristics. Each item was rated using a five point Likert scale ranging from '1=strongly disagree' to '5= strongly agree'. The response rate was 43%(387/900). The satisfaction level with the health care service was generally high. Perceived health status was the only significant factor influencing satisfaction level. Satisfaction with doctors contributed the most to explaining overall satisfaction. Overall satisfaction was significantly correlated with patient loyalty, recommendation, to other and perceived health benefit. It was found that the score of satisfaction was positively correlated with the score of loyalty, recommendation, and health benefit. Therefore, patient satisfaction seems to be a good outcome indicator.

  • PDF