• Title/Summary/Keyword: satisfaction levels

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Life Satisfaction of Older Women Focused on Household Types and Poverty Levels (여성노인의 가구유형 및 빈곤여부에 따른 삶의 만족도)

  • Kang, Hyun-Jung;Kim, Yun-Jeong
    • The Korean Journal of Community Living Science
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    • v.20 no.1
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    • pp.71-80
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    • 2009
  • This study aimed to identify and compare variables affecting life satisfaction of older women by focusing on household types and poverty levels. The study used data from the Korea Longitudinal Study of Aging administered by the Korea Labor Institute in 2006. The data for 1,017 older women ages over 65 including 427 single households and 590 couple households was analyzed. First, interaction effects of household types and poverty levels on life satisfaction were statistically significant. For the non-poverty households of older women, there was no explicit difference between single households and couple households in life satisfaction, but for the poverty households, single households were lower in life satisfaction than couple households. Second, as a result of reviewing four groups of older women (poverty-single household, poverty-couple household, non-poverty-single household, and non-poverty-couple household), besides religion, it was found that there were significant differences in age, education level, number of children, health level, residence area, and status of economic activity. Third, when analyzing variables affecting life satisfaction, common predictors for the four groups were health level and ownership of house. Older women who perceived to be healthier and owned their own homes were higher in life satisfaction. For poverty-single households, older women with over middle school graduation were also higher in life satisfaction, but for poverty-couple households, older women with over middle school graduation and more children were higher.

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Satisfaction regarding the usage of emergency treatment service (사고환자의 응급의료 서비스에 대한 만족도와 영향요인 분석)

  • Park Ho-Ran;Moon Jung-Soon;Youn Sung-Ja
    • Journal of Korean Public Health Nursing
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    • v.14 no.2
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    • pp.293-303
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    • 2000
  • This study was designed to acknowledge the satisfaction levels of patients who have been treated in the emergency center. Specifically, to acknowledge the factors influencing patient's satisfaction levels related in the usage of emergency centers. Data was collected through patients who have used anyone of four emergency centers of university hospitals holding over 550 hospital beds, and located in Seoul. Questionnaires consisted of 31 questions. Cronbach's alpha was 0.94. Data analysis was executed with the SAS program by t-test, ANOVA and stepwise multiple regression. The results were summarized as follows. (1) The total average score for the level of satisfaction was 3.3. Regarding the service of doctors and nurses, the score was high. While the score regarding reception process, payment and second hand environment were relatively low. (2) There was a differentiation in the level of satisfaction according to the type of injured. Patents of industrial calamities had the highest level of satisfaction while patient injured by traffic accidents had the lowest level of satisfaction. (3) The factors that affect the level of satisfaction were presence of medical insurance, lapse time until treatment and the education level of the patient. Based on this, we will provide the basic data of satisfaction levels according to the characteristics of patients and the types of injuries for improvement of emergency treatment centers.

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A Study on the Nursing Needs and Satisfactions of Early Postpartum Women (초기 산욕부의 간호요구도와 만족도에 관한 연구)

  • Yoo, Youn-Ja;Lee, Eun-Ju
    • Women's Health Nursing
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    • v.5 no.3
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    • pp.389-409
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    • 1999
  • This study was carried out to identify the differences between nursing needs and levels of satisfaction of postpartum women during the early postpartum period. The goal of this study was to obtain needed to develope the nursing quality for postpartum women. The subjects were 87 postpartum women who had vaginal delivery at 2 general hospital and 2 maternity hospital in the Ulsan City. The period for the data collection was from June 1 to 29, 1999. The data was gathered using an 98 items questionnaire which was a modified version of a questionnaire the developed by Y. J. Chun. Results found are as follows : 1. The general characteristics of the subjects : The majority of subjects were 25-29 yrs. (57.5%), high school and college graduates(96.5%), unemployed(75.9%), middle ranged economics(93.1%), had no religion(43.7%), male baby(52.9%), birth weight 3-3.5Kg(49.4%), wanted pregnancy(96.6%), no abortion history(50.6%), had antenatal care(89.7%), had prenatal education(32.2%), postnatal education(42.5%), intended breast feeding (46.0%), had resonable self confidence about self(20.7%), infant care(36.8%) and nuclear family pattern(82.3%). 2. The level of nursing needs of overall nursing care(3.93) and the levels of satisfaction(3.86) was relatively high. The nursing needs by category of nursing care, the highest need was in the emotional and psychological care(4.09), and the lowest need was in physical need(3.73). The satisfactions by category of nursing care, the highest satisfaction was in emotional and psychological care(4.11) and the lowest satisfaction was in education in self care(3.64). The significant differences between nursing needs and satisfactions were found on education in infant care(p=.005), and education in self care(p=.020). 3. Among items of physical care, 'accurate medication and treatment(4.21)', 'control of postpartum hemorrhage(4.13)', 'pain control and care of episiotomy wound (4.12)' and 'regular observation of postpartum conditions(4.09)' showed high nursing needs. 'Accurate medication and treatment(4.31)', 'regular observation of postpartum condition(4.24)', 'control of postpartum hemorrhage(4.22)' and 'pain control and care of episiotomy wound(4.12)' showed high satisfaction levels. 4. Among items of emotional and psychological care, 'personal treatment(4.32)', kind and faithful care(4.30)', 'detailed explanation on the treatment or nursing care(4.25)', 'adequate draping during the care and treatment(4.23)' and detailed explanation on a doubt(4.13)', showed high nursing needs, 'personal treatment(4.52)', 'kind and faithful care(4.45)', 'detailed explanation on a doubt(4.24)', 'detailed explanation on the treatment or nursing care(4.21)' and 'adequate draping during the care and treatment(4.18)' showed high satisfaction of nursing care. Difference between the level of nursing needs and satisfaction was significant except item of 'early contacts with their baby and breast feeding'. 5. Among items of environmental care, the highest level of need and satisfaction were on the items of 'neat bedding and clothes(4.05, 4.21)' and 'room cleansing or care of room(4.01, 4.28)'. Differences between the level of nursing care and satisfaction were 'room cleansing of care of room'. 6. Among items of educational needs on self care, 'sitz bath method(4.22)', 'high risk symptoms to immediate clinic visits(4.13)', 'the timing of tub bath(4.05)' and 'good secretion of breast milk(4.03)', showed high nursing needs, 'sitz bath method(4.22)' showed high satisfaction of nursing care. Differences between the level of nursing care and satisfaction were 'the timing of hair shampoo', 'the timing of tub bath', ' the method of pad change', 'postpartum exercise', 'good secretion of breast milk', 'maintenance of breast figure', 'contraindicated drugs in postpartum women', 'kegel exercise' and 'breast self examination'. 7. Among items of educational needs on infant care, 'immunization of infants(4.36)', 'symptoms of sickness to immediate clinic visits(4.28)'. 'safety and emergency care(4.28)', 'umbilical care(4.26)', 'feeding times and intervals(4.24)', 'normal growth and development of infant(4.24)' and 'infection control(4.22)', showed high level of nursing care, 'immunization of infants(4.21)', 'feeding times and intervals(4.17)', were high satisfaction items showed significant differences between the level of nursing care and satisfaction. 8. Relationship between nursing needs and levels of satisfaction among postpartum women were as follows : 1) Physical area : There were no significant differences in the level of nursing needs, but satisfaction levels were significantly different among 'working mothers', 'baby's weights', 'baby's sex', 'planning of feeding' and 'routes of receiving postpartum informations'. 2) Emotional and psychological area : The level of nursing needs were significantly different in the area of 'confidence in self care'. Satisfaction levels were significantly different among 'baby's sex', 'baby's weights', 'the confidence of infant care' and 'working mother'. 3) Environment area : There were on significant differences in the level of nursing needs, but satisfaction levels were significantly different among 'maternal age' and 'baby's weights'. 4) Education in self care : The level of nursing needs were significantly different among 'parity history' and 'type of family formation'. Satisfaction levels were significantly different among 'working mother', 'baby's sex', 'antenatal care', 'postpartum education', 'planning of feeding', 'routes of receiving postpartum informations'. 5) Education in infant care area : The level of nursing needs were significantly different among 'parity history'. Satisfaction levels were significantly different among 'baby's sex', 'receiving postpartum education or not' and 'working mother'.

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Visitors Satisfaction for Jechon Medicinal-Herb Festival (제천 한방관광축제 참가자 만족도 연구)

  • Choi, Seung-Kuk
    • Proceedings of the Korea Contents Association Conference
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    • 2006.05a
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    • pp.370-376
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    • 2006
  • The objectives of this study are: (1) to compare the satisfaction level between local residents and visitors regarding Jechon Medicinal-Herb Festivals ; (2) to examine methods to improve visitor satisfaction levels concerning Medicinal-Herb Festivals ; and (3) to make proposals to Festival organizers with regarding to developing successful Jechon Medicinal-Herb Festivals. The results from the study are as follows. Firstly, local visitor satisfaction levels were higher than other domestic visitors. Second, festival visitors enjoyed experiencing to the traditional medicine with which they are familiar. So it is necessary to develop more experience programs to increase visitor satisfaction levels. Finally, visitors were more satisfied with their tour when accompanied by guides who were explaining a traditional Medicinal Herb. It suggests that the more knowledgeable guides of traditional medicine, the higher resultant satisfaction levels. The importance of the role of a guide in the festival was reexamined throughout this study.

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An Evaluation on the Effect of Service Quality of Food Products on Tourist Satisfaction (외식 상품의 서비스 품질이 관광 만족도에 미치는 영향 평가)

  • Woo, Moon-Ho
    • Culinary science and hospitality research
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    • v.16 no.2
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    • pp.258-269
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    • 2010
  • This study examines an evaluation on the effect of service quality of food products on tourist satisfaction. Style, pleasantness, reliability, kindness, and guarantee were selected as service quality factors for this study. Also, expected effects, purchase intention, and repurchase intention were used to examine tourists' satisfaction levels. To verify the relationship between the service quality of food products and tourist satisfaction, it used one hundred twenty sample cases. The results service quality are as follows. First, the types of service quality were drawn based on the characteristics of service quality. Second, the service quality of food products had positively significant influence on the satisfaction levels of purchase behavior. Third, the types of service quality and the satisfaction levels of purchase behavior were significantly different.

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A Clustering Study of the Variables Related to Elementary School 5th Graders' Levels of Life Satisfaction (초등학교 5학년 아동의 삶의 만족도 관련 변인의 유형화 연구)

  • Chun, Hui Young;Song, Youngjoo;Lee, Mi Ran
    • Korean Journal of Child Studies
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    • v.35 no.3
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    • pp.71-92
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    • 2014
  • Using the second year data of the Korean Child and Youth Panel Survey (KCYPS) elementary 4 panel, this study attempted to elucidate variables related to elementary school 5th graders' life satisfaction and how the variables are clustered in each gender. Analyzing the data of 2378 5th graders (boys 1180, girls 1084) indicated that variables related to their life satisfaction were self-esteem, parenting style, peer attachment, grade satisfaction, and school adjustment. Both boys and girls were clustered into three clusters. The cluster 1 children indicated the highest degrees of self-esteem, peer attachment, grade satisfaction and school adjustment levels, and they perceived parenting style more positively than the children from the other clusters. The cluster 3 children showed the opposite trends to the cluster 1 children in each of the five variables and the cluster 2 showed middle levels in all of the variables. The characteristics of the three clusters were analyzed in terms of the differences of children's life satisfaction and explanatory variables of life satisfaction.

The Influence of Family Adaptability and Cohesion on Marriage Satisfaction and Distress of Married Couples (가족적응성, 응집성이 부부의 결혼만족도와 디스트레스에 미치는 영향)

  • 고정자;김갑숙
    • Journal of the Korean Home Economics Association
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    • v.38 no.10
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    • pp.1-14
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    • 2000
  • This study was to identify the influence of family adaptability and cohesion on marriage satisfaction and distress of married couples. For the data 434 married couples Living in Pusan, Korea were chosen. The data were analyzed using M, SD, t-test, factor analysis, MANOVA, scheffe-test, Pearson's correlation, multiple regression, and path analysis. The findings of this study are as follows; First, marital satisfaction is higher for husbands than wives. Physical and psychological distress are higher for wives than husbands. Second, married couples who perceived family adaptability to be higher level are higher marital satisfaction. And husbands who perceived family adaptability to be higher bevel are higher physical distress than other levels of adaptability. Third, husbands who perceived family cohesion to be higher level are higher marital satisfaction, and are lower psychological and physical distress than other levels of adaptability. Wives who perceived family cohesion to be higher level are higher marital satisfaction, and are lower psychological distress than other levels of adaptability. Fourth, for husbands, family adaptability, cohesion and marital satisfaction have significant direct effect on psychological and physical distress. Besides, family cohesion are indirectly associated with psychological and physical distress For wives, family cohesion and marital satisfaction have significant direct effect on psychological distress. Besides, family cohesion are indirectly associated with psychological and physical distress.

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Differences of e-commerce system satisfaction by hospital and health care managers' characteristics (병원 및 개인의 특성에 따른 전자상거래 시스템 만족도의 차이)

  • Park, Jae-Sung;Kim, Hye-Sook
    • The Korean Journal of Health Service Management
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    • v.3 no.1
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    • pp.59-65
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    • 2009
  • This study was trying to find the differences of the levels of e-commerce system satisfaction and a relationship between system satisfactions and behavioral intention to use e-commerce system continuously. Based on the previous studies, we identified the factors of system satisfaction that were consist of system readiness, accuracy, content, ease of use, timeliness and IT Support. The system satisfaction levels of martial status and the training status of hospitals had significant differences. In martial status, un-married managers had higher levels of ease of use and timeliness than the married. In this result, we might consider an age effect for younger persons are more likely to use IT and have more satisfaction perceptions. Rather than training hospitals, non-training hospitals had higher level of ease of use and IT support, which could be interpreted as e-commerce systems of training hospitals might not match their own managerial purposes and need an improvement of their system functionalities. This study also identified that the factors of system satisfaction has a relationship with behavioral intentions. Except accuracy and IT support of all six system satisfaction factors, four factors were significantly correlated with system usage intentions in their e - commerce works.

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Satisfaction levels of dental technicians in the area of dental laboratory management (치과기공사의 직업만족도에 대한 조사 연구 Ⅱ - 경영자세에 대한 만족도 -)

  • Kim, Ji-Hwan;Kim, Woong-Chul;Oh, Sae-Yoon;Yu, Chin-Ho;Lee, Tae-Jung
    • Journal of Technologic Dentistry
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    • v.30 no.1
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    • pp.97-107
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    • 2008
  • Objectives; The purpose of the present study is to investigate the difference in levels of satisfaction between dental laboratory owners and employed dental technicians in the area of dental laboratory management. Methods; The samples of seventy-one dental laboratory owners and sixty-six employed dental technicians were selected in a blinded and random manner. Data was collected through self-administered questionnaires and analyzed using average values, the t-test and multiple regression. Results; 1) There was no significant difference in the average values of general satisfaction levels related to dental laboratory management between dental lab owners and employees. 2) The average values of satisfaction levels in 11 specific items scored 'above average' among dental lab owners and 'average' among employees. 3) The average values of satisfaction levels in 10 specific items except for 'trust and respect' showed a significant difference between dental lab owners and employees. 4) Important factors which influenced the satisfaction level of dental lab owners were 'trust and respect' and 'improvement of employee's benefits'. In the employees group, 'trust and respect', 'improvement of employee's benefits' and 'technical information support' were important factors. Conclusion; The present study revealed that dental laboratory owners and employees have some gaps between the viewpoints in dental laboratory management. This suggests the necessity to improve management in a transparent and economical way. However this study has some limitation in that the sample size was not massive enough.

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Evaluation and Analysis of Local Festival Satisfaction - based on the Rose Festival in the Seoul Grand Park (지역 축제 만족도 평가와 분석 - 서울대공원 장미원 축제를 기준으로)

  • Jung, Bok-hee;Kim, Soon-gohn
    • Journal of Digital Contents Society
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    • v.18 no.3
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    • pp.593-598
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    • 2017
  • In this paper, the factors that affect the festival satisfaction level were investigated by using the visitors of the 2016 Seoul Rose Festival as study subjects, and by understanding the factors that have high satisfaction levels, the satisfaction levels were evaluated and analyzed through data mining so as to allow an assessment of future festival satisfaction levels. Surveys were conducted on the visitors of the festival and a regression analysis was performed in order to test the goodness of fit of the collected data. Afterwards, data mining was used to analyze the assessment. As a result of the regression data, amenities were identified as affecting the festival satisfaction levels the most; and the data mining analysis results, as well, showed that the most important category affecting the festival satisfaction level was amenity, similar to the regression analysis.