• 제목/요약/키워드: satisfaction factors

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고령여성장애인 삶의 만족도에 관한 연구 - 노후준비 조절효과를 중심으로 - (A Study on Influence of the Life Satisfaction for the Elderly Women with Disabilities -Focusing on Moderation Effect of Preparation for the Later Life Factor -)

  • 박주영
    • 재활복지
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    • 제17권4호
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    • pp.53-77
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    • 2013
  • 본 연구는 고령화 사회에서 고령여성장애인 삶의 만족도를 높이는 것이 궁국적인 목표라는 인식에서 출발하였다. 이를 통해 삶의 만족도에 영향을 미치는 요인을 확인하고, 영향을 미침에 있어 노후준비가 영향을 주는지 살펴보았다. 선행연구에서 비장애인의 경우 삶의 만족도와 노후준비의 연관성이 나타났으며, 이러한 내용이 고령여성장애인의 삶의 만족도에도 동일하게 적용되는 것인지에 대한 검증을 위하여 수행되었다. 본 연구의 대상은 고용노동부 한국장애인고용공단에서 조사한 장애인고용패널의 4차년도(2011) 자료로 이 중 50세 이상 고령여성장애인 1,175명이며, 자료분석은 SPSS Win 18.0 프로그램을 사용하여 분석하였다. 연구결과, 심리요인, 건강요인, 경제요인, 사회요인이 삶의 만족도에 영향을 미치는데 있어 노후준비의 조절효과를 살펴보면, 주관적 소속계층이 고령여성장애인의 삶의 만족도에 영향을 미침에 있어 노후준비는 조절효과가 있는 것으로 나타났다. 따라서 고령여성장애인의 삶의 만족도를 높이기 위해서는 노후준비를 위한 지원이 필요할 것이다.

구조방정식을 이용한 Website 평가방법에 관한 연구 (A study on the Website evaluation method using SEM)

  • 최재호;백인기;전영호
    • 한국감성과학회:학술대회논문집
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    • 한국감성과학회 2001년도 춘계학술대회 논문집
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    • pp.109-113
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    • 2001
  • The purpose of this paper is to propose an analytical method for evaluating user satisfaction of Internet websites using the structural equation model(SEM). This paper is intended to identify critical evaluation factors of user satisfaction for websites to determine criteria for evaluating the websites, and use the criteria to develop a SEM model for quantitatively evaluation of each factors' effects of user satisfaction. The SEM model used 2 variables of usability and good-looks for the evaluation factors of websites user satisfaction and each factors have 4 sub evaluation criteria, 3 portal sites were evaluated to construct the SEM model, and 155 subjects participated the website evaluation using the walk-through and face-to-face survey method. Analysis results showed that the SEM model was statistically significant for all the 3 websites evaluated. Both the usability and good-looks two factors also showed significant effects to user satisfaction of websites and have positive correlation. The user satisfaction was more effected by the usability factor than good-looks, and the simplification and harmonization were the most critical sub-factors of the usability and good-looks.

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Data Mining을 이용한 초등학생의 삶의 만족도에 대한 보호요인 및 위험요인 탐색 (The Investigation of Protective Factors and Risk Factors in Elementary Students' Life Satisfaction Using Data Mining)

  • 이주리
    • 아동학회지
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    • 제30권1호
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    • pp.11-25
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    • 2009
  • This study aimed to investigate protective factors and risk factors in elementary students' life satisfaction. Participants were 2844 (1524 boys, 1320 girls) children who grades were 4th, 5th, 6th in KYPS (Korea Youth Panel Survey). Data mining decision tree model was performed with sex, appearance, delinquency, family income, attachment to parents, parental monitoring, attachment to teachers, academic achievement, peer delinquency, and attachments to peer. The results revealed that : (1) For 4th graders, academic achievement, attachment to parents, and appearance were significant predictors for life satisfaction. (2) For 5th graders, attachment to parents, academic achievement, parental monitoring and appearance were significant predictors for life satisfaction. (3) For 6th graders, attachment to parents, appearance, parental monitoring and delinquency were significant predictors for life satisfaction. Protective factors and risk factors were changed according to interactions between significant independent variables. These results suggest that children's diverse conditions should be considered individually in programs for children's life satisfaction.

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전문병원인지에 따른 병원 선택요인과 만족도·재이용 의사 및 추천 의사에 관한 연구 : 관절전문병원 입원환자를 대상으로 (Hospital Selection Factors and Satisfaction, Intention to Revisit and Recommend by Recognition of Specialized Hospital : Based on Joint Specialized Hospital Inpatients)

  • 이지영;박영희
    • 보건의료산업학회지
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    • 제13권2호
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    • pp.39-54
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    • 2019
  • Objectives: This study was performed to investigate selection factors for specialized hospital and to find out the impact of hospital selection factors on satisfaction, revisiting invention and recommendations. Methods: A survey was performed with 398 inpatients of 4 specialized joint hospital in Busan. Data were collected from August to October 2016 with questionnaires and analyzed using SPSS 24.0. Results: First, inpatients know that it was a specialized hospital were highly satisfied and willing to revisit and recommend. Second, in hospital satisfaction, influence size was shown in order of specialty factors, service quality factors, physical factors, and accessibility factors. Third, the intention to revisit hospitals was higher in the awareness of a specialized hospital and high satisfied inpatients, and recommendation intend were affected by the higher revisitation intention, the high satisfaction level, and the high professionality level. Conclusions: All the hospital selection 4 factors for joint specialized hospitals affects satisfaction level which is linked to revisit and recommend. Specialized Hospitals will have to strengthen qualitative management of hospital selection factors to enhance patient satisfaction.

A Study on the Retirement Satisfaction according to the General Characteristics of Retired Elderly

  • KIM, Jong-Jin
    • 산경연구논집
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    • 제10권12호
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    • pp.25-34
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    • 2019
  • Purpose - In this study, we would like to analyze how the general characteristics of retired senior citizens affect directly the satisfaction of retirees' lives. As the life cycle continues to grow longer, post-retirement environment is recognized as important, and this study is conducted to analysis the factors that concerns which parts influence future retirement life. Research design, data, and methodology - First, Pearson's correlation analysis was conducted to analyze the correlation between the satisfaction of retirement life and the characteristics of the elderly. Secondly, a one-way analysis of variance was conducted to find out the difference in the satisfaction level of post-retirement life depending on the characteristics of the elderly. Results - First, the demographic factors for the satisfaction of retirement life have shown a definite difference. Second, the family factors for the satisfaction of retirement life have shown a clear difference. Third, financial factors for the satisfaction of retirement life have shown a clear difference. Conclusions - Early retirement, especially in major jobs, is the basis for incomplete retirement preparation, which is a factor in unstable later life. If a prospective retiree can retire in a predictable retirement age, it would be sufficient to prepare for retirement in various areas, or to prepare for further directions.

대학병원 종사자의 직종별 직무만족 영향 요인 비교 (A Comparison of Influencing Factors on Job Satisfaction by Occupation at a University Hospital)

  • 강건우;김광점
    • 보건의료산업학회지
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    • 제9권3호
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    • pp.13-30
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    • 2015
  • Objectives : The aim of this study was to investigate changes in job satisfaction of hospital workers according to different occupations at a university hospital in Seoul. Methods : A survey questionnaire was sent out to people working in a University Hospital in Seoul. Four hundred questionnaires were included in the final analysis. Results : The results of this study are as follows. Sense of accomplishment was a significant job satisfaction factor resulting in a high level of satisfaction. Work environment, compensation and job stability also affected job satisfaction; however, satisfaction levels appeared to be relatively low. Conclusions : When looking at the most important factors among the influencing factors that the members of the organization thought were most important for job satisfaction, the results showed that achievement, work environment, job stability and compensation were important factors.

A Study on the Effects of Hospital Internal Marketing Factors on the Internal Customer Satisfaction

  • Ahn, Jong-Min
    • 대한임상검사과학회지
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    • 제45권4호
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    • pp.188-192
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    • 2013
  • This study was conducted to develop the strategy for more effective internal marketing and promoting internal customer satisfaction by grasping the level of internal marketing operations targeting employees within hospital and empirically analyzing the effect of internal marketing operations on internal customer satisfaction. The findings reveal that there is a significant correlation between factors for internal marketing components and internal customer satisfaction. The average factor score for internal customer satisfaction is 3.230 out of 5, which is a little higher than normal levels. Counting down the five factors is as follows: internal communication, education and training, delegation of authority, welfare, compensation system, with compensation system shown as the lowest level and internal communication as the highest level. In addition, the result of multiple regression analysis conducted to inspect the effect of factors for internal marketing components on internal customer satisfaction indicates that among 5 factors, delegation of authority, education and training, and welfare have positive influences on internal customer satisfaction; whereas, compensation system has little effect on it.

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포털사이트의 지각된 서비스 품질이 후속 행동에 미치는 영향에 관한 연구 (The Effect of Perceived Service Quality of Web Portal Site on Trust, Satisfaction and Revisit Intention)

  • 이승희;김혜경
    • 디지털융복합연구
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    • 제6권1호
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    • pp.75-82
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    • 2008
  • This paper is aimed to exam factors in the perceived service quality of web portal site and to analyze their effects on customer satisfaction. And this paper analysis satisfaction effects on revisit intention. To accomplish this purpose, this study examined previous studies and summarized core factors of service quality. Form literature survey, we drawn core factors. They are convenience, technologies, valuable of contents and service, communication, positioning. These core factors will affect on customer trust, satisfaction and satisfaction will affect on revisit intention. This study examined previous studies and summarized core factor in perceived service quality of web portal site. Fourteenth hypothesis were developed. Data for empirical testing were collected through survey to portal sites user. The results of this study are as follows; First, we find that service, communication and positioning have positive influence on the trust. Second, convenience, valuable of contents and postioning factors have a positive influence on the satisfaction. Third, it is shown that satisfaction have a positive influence on the revisit intention.

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주거점유상태와 주택형태에 따른 기혼자의 주거 만족도 (Residential Satisfaction of Married Families by the Type of Housing Tenure and Housing)

  • 이채성
    • 한국주거학회논문집
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    • 제23권1호
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    • pp.9-17
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    • 2012
  • The purpose of this study is to understand the factors that influence residents' satisfaction with their housing. Resident's satisfaction is mainly influenced by two factors - one that pertains to housing and the other as per characteristics of the individual. Housing-related factors include housing types, housing tenure types, and size of floor space. Individual-related factors include household income, size, and education level. This study shows how both factors influence residents' satisfaction. Residential satisfaction is affected by the type of housing tenure (own, chonsei and monthly rent) and housing (detached housing, apartment and multi-family housing). Residential satisfaction of home owners is greater than that of chonsei renters or monthly renters. Residential satisfaction of chonsei renters is greater than that of monthly renters. Satisfaction of apartment residents is far greater than that of detached housing residents or multi-family housing residents. There is no difference in residential satisfaction between detached housing and multi-family housing residents. As total household labor income, household member, and residential area increase, residential satisfaction increase. Residential satisfaction of countryside residents is greater than that of metropolitan residents.

신체적·재무적·심리적 요인이 고령자의 생활만족도에 미치는 영향 (The Impact of Physical, Financial, and Psychological Factors on Elderly Life Satisfaction)

  • 이해랑;김지혜;나종연
    • Human Ecology Research
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    • 제62권2호
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    • pp.261-278
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    • 2024
  • This study aims to enhance the life satisfaction of the elderly population in South Korea by exploring their satisfaction levels and identifying influencing factors. Utilizing data from the 17th Korean Welfare Panel, which includes 6,260 individuals aged 65 and older, this study employs independent sample t-tests, one-way ANOVA, and hierarchical regression analysis. The results showed that, in general, the life satisfaction of the elderly population was somewhat lower than that of the general adult population in all areas, except for job satisfaction and satisfaction with housing. Key factors influencing life satisfaction among the elderly population include demographic characteristics (gender, age, economic activity, residence, education level), subjective health status factors, financial factors (disposable income, monthly living expenses), and psychological factors (depression, self-esteem). Notably, psychological factors, particularly self-esteem and depression, profoundly affect all life satisfaction domains. Enhancing life satisfaction necessitates fostering positive self-perception and capabilities in the elderly population, suggesting the need for programs focused on positive emotional experiences. Moreover, depression significantly reduces life satisfaction, underscoring the importance of policy interventions to address negative emotions in this demographic. This study is expected to provide basic data for establishing concrete and effective policies for improving the quality of life for the elderly population. Additionally, by highlighting the importance of positive psychological factors, it is anticipated that the study will offer a new direction for improving the life satisfaction of the elderly population.