• Title/Summary/Keyword: satisfaction extent

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Effect of Career Development and Career Plateau on Career Satisfaction of Nurses (경력개발과 경력정체가 간호사의 경력만족에 미치는 영향)

  • Kim, Yo Na
    • Journal of Korean Public Health Nursing
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    • v.30 no.1
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    • pp.83-92
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    • 2016
  • Purpose: In this study, factors affecting career satisfaction of nurses were explored in the career development and career plateau. Methods: Participants were 143 nurses drawn from a general hospital in Busan. independent t-test, one way ANOVA and Hierarchial multiple regression with SPSS/WIN 18.0 program were used for data analysis. Results: The mean score of career satisfaction was 2.85/5, Career development was 2.99/5, and career plateau obtained 2.53/5. The extent of the career satisfaction differ according to age(F=3.60, p=.030), marital status(t=2.42, p=.017), current position(F=6.61, p=.002), total clinical career(F=3.36, p=.023), and work unit(t=0.95, p=.029). The influencing factors in career satisfaction of clinical nurses were organizational career management, career plateau and individual career planning. $R^2=.415$. Organizational career management was the highest significant predictor of career satisfaction(${\beta}=.325$). Conclusion: Factors influencing career satisfaction were organizational career management, career plateau and individual career planning. Thus a program for career development of organization is needed.

The Effects of Service Failure and Recovery on Customer Satisfaction In the Airline Service Encounter (항공사의 서비스 실패 및 회복노력이 서비스 접점의 고객만족에 미치는 영향)

  • Kim Hyoung-Soon;Jin Li-Yin
    • Journal of the Korean Operations Research and Management Science Society
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    • v.29 no.4
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    • pp.95-116
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    • 2004
  • This study will attempt to build an integrated model of the customer satisfaction process with service encounter in a comprehensive point of view including the expectancy-disconfirmation theory, justice theory, and attribution theory. In addition, this study will attempt to examine the influence of service failure-related variables and service recovery-related variables on customer satisfaction in the airline firms' service failure and recovery situation. The results showed that the higher the controllability and severity of the failure, the more positive influence on expectancy of recovery and more negative influence on the recovery satisfaction increased. They also showed that the higher procedural recovery efforts and distributive/interactional recovery efforts, the more positive influence on perceived recovery performance and recovery satisfaction also increased. It was found that the recovery satisfaction with service encounter depended on the extent to which the customer's perception of recovery efforts confirmed the expectancy of recovery. Also it was found that perceived recovery performance has an effect on recovery satisfaction through the mediation of recovery disconfirmation indirectly as well as directly.

A Relationship between Self-Regulation, Job Satisfaction, and Job Stress of Korean Nurses (일반간호사의 자기조절에 따른 직무만족과 직무 스트레스)

  • Park, Mi-Young;Park, Mi-Jeong;Yoo, Ha-Na;Kim, Joo-Hyung
    • Journal of Korean Academy of Nursing Administration
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    • v.14 no.3
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    • pp.321-331
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    • 2008
  • Purpose: This study examined the association of job satisfaction and job stress with the self regulation of nurses. Method: This research was descriptive in its design and used a self-administered questionnaire. The study subjects were 173 nurses who worked in the three university teaching hospitals. The instruments used in the study were self-regulation scale, job satisfaction scale and job stress scale. The data were analyzed by ANOVA, t-test, Pearson Correlation Coefficient, and multiple regression. Results: The mean score of self regulation, job satisfaction and job stress were 4.58, 1.90 and 3.31, respectively. The degree of error and confidence in decision making of the study subjects was associated with the extent of job satisfaction and job stress. Conclusion: Self regulation made an influence in a statistically significant way on nurses' job satisfaction and job stress. Therefore, we need to develop strategies to enhance the self regulation of nurses to improve their job satisfaction and job stress in a positive way.

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The Impact of Content Quality and YouTuber Attributes on User Satisfaction and Behavioral Intentions in Food Mukbang Channels (유튜브 먹방 채널의 콘텐츠 품질 및 유튜브 속성이 이용만족도와 행동의도에 미치는 영향에 관한연구)

  • Young-Ju Bae
    • Journal of the Korea Safety Management & Science
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    • v.26 no.2
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    • pp.93-105
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    • 2024
  • In this study, based on previous research on personal broadcasting, we indirectly measured content quality, YouTuber attributes, user satisfaction, and behavioral intention, which are latent variables that cannot be directly measured, as measurement variables, and then measured theoretically between the latent variables. In order to analyze the causal relationship, we used a structural equation model to determine to what extent the content quality of the YouTube mukbang channel and the YouTuber's attributes influence behavioral intentions such as purchase, recommendation, and continued use according to viewers' satisfaction with use. We intend to analyze and verify the relationship between related variables. The research results are as follows. First, the value, relevance, timeliness, completeness, and data quantity of content quality were found to have no significant impact on user satisfaction. Second, the trustworthiness, expertise, attractiveness, and intimacy of YouTuber attributes were found to have a significant impact on user satisfaction, but the similarity of YouTuber attributes did not have a significant impact on usage. Third, user satisfaction was found to have a significant impact on behavioral intentions and purchase intentions. However, user satisfaction was not found to have a direct significant impact on recommendation intentions or continued usage intentions.

The Effects of the Division of Household Labor in Couples and the Sense of Fairness on Marital Satisfaction (부부간 가사노동분담과 공평성 인지도가 결혼만족도에 미치는 영향)

  • 문숙재
    • Journal of the Korean Home Economics Association
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    • v.35 no.2
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    • pp.345-358
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    • 1997
  • This study investigated the pattern of division of household labor between married couples and the determining variables of the division of household work. In addition, this study examined the effect of the pattern of the division of household work and the sense of fairness on marital satisfaction. Two hundreds forty two married couples living near seoul were selected. Both wives and husbands reported their daily time-use pattern. According to the results, flexibility of husbands' work schedules hours of market work of husbands, husbands' sex role attitudes, and the presence of household assistant affected significantly on the extent of household work time. In addition, husbands' household work time had direct effects on marital satisfaction of couples. In wives' hours of household labor, the significant variables were wives' employment status, presence of younger children, total income, wives' sex role attitudes, and hours of household labor performed by housework assistant. In addition, wives' sense of fairness had impact significantly on marital satisfaction.

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A Study on the Development of "Premarital Education Programs" for Marriage Expectant Couple (예비부부를 위한 "결혼준비교육프로그램"의 개발에 관한 연구)

  • Park, Ju-Hee;Im, Sun-Young
    • Journal of Families and Better Life
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    • v.27 no.2
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    • pp.29-43
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    • 2009
  • This study proposes to implement premarital education programs designed to enhance potential capacity in marital life, targeted at marriage expectant couple and verify the effectiveness of the programs. For this study, 8 marriage expectant couples residing in Seoul participated. For this study, advance and follow-up surveys were conducted. To be specific, the advanced surveys questions were posed regarding general features, the level of communication, conflict-resolution skills and the attitude toward the role of the gender and so forth of those persons polled. In follow-up surveys, questions were asked regarding the extent to which the participant was satisfied with the contents of the education and teaching process in each session of the programs, the attitude toward the role of the gender, the level of communication and conflict-resolution skills. The effectiveness of the program was verified based on the subjective level of satisfaction of the instructor and the program manager and the statistical analyses of advance and follow-up surveys. Our findings show: First, the changes in 'the attitude toward the role of the gender' of the participants after 'the education of the role of the gender' were not significantly related. Second, after 'the education of communication' was implemented, the capability of the participants to communicate proved to have improved. Third, the extent to which the participants were satisfied with the contents of the education scored higher than the average, the level of educational satisfaction with 'the skills of communication between the husband and wife' scoring the highest. Fourth, with respect to the level of overall satisfaction with the educational effects of the program, the level of satisfaction with improved relationship between each party of the couple turned out relatively high, and the level of the overall education program also proved to be high.

Inflnuence of the Restorative Quality of Landscape on the Visiting Preference and Satisfaction for Tourist Destination - An Evaluation of Heritage Landscape of Kyongju by Americans - (경관의 치유적 특질이 관광지 방문 선호 및 만족에 미치는 영향 - 경주 유산경관에 대한 미국인의 평가를 중심으로 -)

  • Yi, Young-Kyoung
    • Journal of the Korean Institute of Landscape Architecture
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    • v.34 no.5 s.118
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    • pp.1-13
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    • 2006
  • The Attention Restoration Theory (ART) developed by Kaplan and Kaplan proposes that effortful directed attention required in normal life can be fatigued. Restoration can occur in a setting that has restorative qualities. The restorative quality described by the ART involves four concepts: being away, fascination extent, and compatibility. The purpose of this study was to investigate how the restorative quality of landscape influenced the preferences and satisfaction of visitors to an heritage landscape. Four kinds of heritage landscapes of Kyongju were used as environmental surrogates and 150 americans participated in the study. Hartig et al.'s Revised Perceived Restorativeness Scale (RPRS) was used as the psychological measure for the restorative quality, along with other measurement constructs such as cultural uniqueness and novelty. The results showed that RPRS was a reliable measurement tool for assessing the restorative quality of artificial landscapes. Factor analysis identified three valid factors: escape-fascination compatibility, anti-extent. Among the three factors, only two, escape-fascination and compatibility, were found to have important effects on visiting preference and satisfaction. Specifically, higher levels of preference and satisfaction were associated with higher levels of escape-fascination and compatibility. The results indicate that the restorative quality has a high possibility to be used as a frame of reference for assessing various types of landscapes, from natural to artificial. It was also proposed that restorative quality could better explain the experience of the landscape strongly related to specific purpose or motivation.

A Study on Model of MIS User satisfaction (경영정보시스템의 사용자 만족모형에 관한 연구)

  • Lee Jang-Hyung;Park Hee-Suck
    • Management & Information Systems Review
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    • v.3
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    • pp.47-76
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    • 1999
  • Management Information System(MIS) User satisfaction, which was introduced at the earlier 1990's, has become a core way of strategic method. But domestic companies have little experience toward this concept and the methodological knowledge was not cumulated yet. So the definition of User satisfaction, as well as the validity and objectivity toward the estimation, is being under discussion In this report we will contain the contents as follows, 1) investigate limitations of exposed theories about Methodology, 2) look into the situations and handicaps of User satisfaction estimation which is being used in practical domains on company, 3) search for the better way in application through comparative analysis between case study of customer satisfaction structure by structural equation model and by ordinary estimation model. We have conclusions through model that Index values like GFI AGFL RMR are accepted as within limited range for estimating validity of used model. so we can expect to use the results for deduce accurate User satisfaction index. Therefore satisfied Users became lesser at complaint behavior instead higher at repurchase likelihood, while unsatisfied Users became lower. Results as above are accordance with the previous studies, and that proves ACSI model to be applied toward local MIS Users' case. Even though the scopes of this research are restricted in domestic market of MIS Users, ACSI model itself has developed with the purpose for compatibility toward inter-company and inter-industry. So this model can be applied beneficially in the future study to analyse the extent that latent variables affect to User satisfaction.

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Personal Resources and Their Effects on the Life Satisfaction of the Retired husbands and Their Wives (남편이 은퇴한 부부의 자원과 생활만족도)

  • 신화용;조병은
    • Journal of the Korean Home Economics Association
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    • v.39 no.1
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    • pp.39-51
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    • 2001
  • This study was to examine the effects of economic, social, psychological, and marital resources on the relationship between retirement related stress and life satisfaction among the retired husbands and their wives. Economic resources included actual income, the amount of reduced income after retirement, and perceived adequacy of income, while social resources consisted of the supports from children, relatives, friends and neighbors. Psychological resources constituted sense of mastery and marital resource was measured by the emotional supports from the spouse. Data from 178 couples in Seoul revealed that retirees and their spouse perceived retirement as a very stressful extent, with husbands viewing their retirement as more stressful than their wives. The retirement related stress was found to be the most significant predictor on the life satisfaction of the couples. For retired husbands, life satisfaction was closely associated to sense of mastery and supports from children and relatives. The health status, perceived adequacy of income, sense of mastery, and supports from children and relatives were related to life satisfaction for wives. Therefore, the effects of personal resources on life satisfaction were smarter than that of retirement related stress for both retired husbands and their wives. Along with discussions, implications for retirement education and suggestions for future study are provided.

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Smartwork Application & Effects: Empirical Test for the Extended Work Design Theory (스마트워크 적용과 효과: 업무 설계 이론을 중심으로)

  • Hyejung Lee;Jun-Gi Park
    • Information Systems Review
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    • v.20 no.2
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    • pp.21-37
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    • 2018
  • Under ubiquitous work environment, innovative changes occur in work process with ICT. The work process for collaboration through mobile devices and network should be investigated. The research model consists of two major antecedents: autonomy and interdependence as a task characteristic and job satisfaction as ultimate consequence followed by work design theory. To elaborate work design theory, smartwork application (app) use, communication extent, and work-life balance were reviewed from the literature. Data were collected from three ICT firms, which adopted certain smartwork app, and a partial least squares analysis was made on 175 data points. The analysis results show that task interdependence exerts a statistically significant effect on the level of smartwork app usage. Communication extent directly affects job satisfaction and work-life balance. The remarkable point is that smartwork app usage does not affect employees' work-life balance; the former can only affect the latter indirectly by increasing communication extent. This study attempts to explain the organizational impact by considering smartwork app and the effects simultaneously. We proposed and empirically tested the extended work design theory including information technology and its environment. Based on the results, other theoretical and practical contributions are discussed at the end with limitations and further studies.