• 항공우주정책ㆍ법학회지
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• 제33권2호
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• pp.225-266
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• 2018

2017년 한국소비자원에 접수된 항공여객운송서비스 관련 피해구제 접수건수는 1,252건으로 2016년 1,262건 대비 0.8% 감소하여 2013년 이후 처음으로 감소세를 나타냈다. 그리고 2017년 한국소비자원에 접수된 항공여객운송서비스 분야의 피해구제 접수건 가운데 444건(35.4%)이 합의가 성립되었으며, 합의가 성립되지 않은 건 중에서 정보제공 상담 기타로 종결된 경우가 588건(47.0%)으로 가장 많았고, 소비자분쟁조정위원회에 조정 신청된 경우가 186건(14.9%)이었다. 항공서비스 소비자 피해구제와 분쟁해결을 위한 규정을 두고 있는 주요입법으로는 항공사업법, 소비자기본법 등이 있는데, 항공사업법에서 항공교통사업자의 피해구제절차와 처리계획의 수립 및 이행 그리고 피해구제 신청 접수 및 처리, 항공교통이용자 보호기준의 고시 등에 관하여 규정하고 있으며, 소비자기본법에서 소비자상담기구의 실치 운영, 한국소비자원의 피해구제, 소비자분쟁의 조정, 소비자분쟁해결기준의 제정 등에 관하여 규정하고 있다. 항공서비스 소비자 피해구제 절차로는 항공교통사업자의 피해구제 접수 처리, 소비자상담센터의 상담 및 피해구제 접수 처리, 한국소비자원의 합의권고, 소비자분쟁조정위원회의 분쟁조정제도 등이 있다. 현행 항공서비스 소비자 피해구제 및 분쟁조정 제도에는 항공사업법 상 항공교통사업자의 피해구제계획 수립 및 이행 의무의 면제, 항공부문 소비자분쟁해결기준 상 운송 불이행 및 지연의 경우 면책 등에 대하여 문제점이 있고, 그리고 소비자기본법상 소비자분쟁조정의 절차진행 및 조정성립에 대하여 한계점이 있다. 따라서 항공서비스 소비자에 대한 적절한 피해구제와 원활한 분쟁조정을 위하여 관련 제도의 개선방안을 제시하면 다음과 같다. 첫째 항공서비스 소비자 피해구제 관련 법규의 정비이다. 항공사업법 상 항공교통사업자의 피해구제계획 수립과 이행 의무의 면제규정이 수정되어야 할 것이다. 또한 항공서비스 소비자 보호와 피해구제에 관한 법 규정의 체계화와 전문성 제고를 위해 미국연방규칙 14 CFR 및 EU의 EC 261/2004 규칙과 유사한 별도 입법을 마련할 필요가 있을 것이다. 둘째 항공서비스 소비자 분쟁해결기준의 개선이다. 항공부문 소비자분쟁해결기준 상 항공사업자의 운송 불이행 및 운송지연의 경우 면책사유의 발생 원인이 불가항력이었는지를 규명하여 면책여부를 판별하여야 하고, 상법 항공운송편 및 1999년 몬트리올 협약에 규정된 면책사유와 같이 수정되어야 하며, 대체편이 제공된 운송 불이행의 경우와 운송지연에 대하여 배상기준을 통일하는 것이 필요할 것이다. 셋째 항공서비스 소비자 피해구제를 위한 정보제공의 강화이다. 항공관련 정부기관 및 유관기관들은 항공사 및 공항과 협력하여 항공서비스 소비자 피해구제를 위한 법규와 정책 등 다양한 정보를 항공교통이용자에게 보다 신속 명확하게 제공해야 할 것이다. 넷째 소비자분쟁조정의 효력 등에 관한 보완이다. 분쟁조정에 대한 수락 의사표시가 없을 경우 수락한 것으로 보는 것은 부당하므로 이의신청제도를 추가할 필요가 있을 것이다. 또한 소비자분쟁조정위원회 이외 다른 분쟁조정기구에 중복으로 분쟁해결을 신청한 경우 피해구제 대상에서 제외하고 있으나 당사자가 조정기관을 선택할 수 있도록 해야 할 것이다. 그리고 소비자분쟁이 조정을 통하여 효율적으로 해결될 수 있도록 조정성립률을 높일 수 있는 제도적 방안을 강구할 필요가 있을 것이다. 다섯째 항공서비스 소비자 중재제도의 도입이다. 소비자분쟁 조정제도의 한계점을 보완할 수 있는 방안으로 소비자 중재제도를 도입하되, 소비자기본법 상 중재 도입안과 중재법 상 소비자중재 도입안이 있는데, 후자의 방안이 적합할 것으로 생각된다. 결론적으로, 정책과제로서 항공서비스 소비자의 피해 예방 및 구제를 강화하는 법 제도를 마련하고, 항공서비스 선진화를 위한 소비자 중심의 정책을 수립 추진해야 할 것이다.

• 무역상무연구
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• 제33권
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• pp.121-144
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• 2007

The International Chamber of Commerce has been the world's leading organization in the field of international commercial dispute resolution. Established in 1923 as the arbitration body of ICC, the International Court of Arbitration has pioneered international commercial arbitration as it is known today. The ICC International Court of Arbitration is the world's foremost institution in the resolution of international business disputes. While most arbitration institutions are regional or national in scope, the ICC Court is truly international. The purpose of this paper is to examine their advantages and to introduce main contents provided in ICC Rules of Arbitration as follows; First, before the actual merits of the case can be addressed, the Arbitral Tribunal must first draw up the Terms of Reference. The Terms of Reference should include the particulars listed in the ICC Rules. Apart from the full names and description of the parties and arbitrators, the place of arbitration and a summary of the parties' respective claims, they contain particulars concerning the applicable procedural rules and any other provisions required to make the Award enforceable at law Second, the Scrutiny is a fundamental feature of ICC arbitration and is one that distinguishes it from the other major international arbitration rules. The scrutiny system has two aspects ; the first is to identify or modify the defects of form, while the second is to draw the arbitrators' attention to points of substance. Third, as soon as practicable, the Court fixes an advance on costs intended to cover the estimated fees and expenses of the arbitrators, as well as the administrative expenses of ICC. Specially, the advance on costs fixed by the Court shall be payable in equal shares by the Claimant and Respondent. Finally, the parties are also free to select the arbitrator or arbitrators of their choice. The Court or the Secretary General confirms arbitrators nominated by the parties. Taking a step forward, to upgrade the quality of the award of KCAB, it is desirable to consider how to incorporate the main contents of the ICC Arbitration into Korea Commercial Arbitration Rules.

• 한국중재학회지:중재연구
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• 제31권3호
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• pp.3-23
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• 2021

England is a significant base for international trade in Europe, and dispute resolution through arbitration is active. Therefore, due to the geographical relationship with the European continent, the settlement of trade transactions and disputes with European countries is one of the most essential tasks. In this regard, arbitration procedures in England have been actively used for a long time. In England, dispute resolution methods through arbitration have been developed centered on merchant groups such as guilds from the 16th century and have been actively used until today. However, the arbitration procedure also had the characteristics of the common law because there was no legislation related to arbitration. Therefore, arbitration based on common law was carried out until the first half of the 19th century. In the 'Arbitration Act 1889', two types of arbitration systems, 'common law arbitration' and 'statutory arbitration' coexisted. However, in the arbitration procedure, according to the newly enacted 'Arbitration Act 1889', the arbitration agreement was binding from the time the arbitration agreement was reached. There was a way to select an arbitrator even if it was not explicitly stipulated in the arbitration agreement, and the arbitration award was quickly enforced. Arbitration under contract was preferred over common law arbitration, where withdrawal and revocation of awards were possible. However, in response to these provisions, the England courts considered the arbitration system to deprive the courts of jurisdiction, while a strengthened judicial review of arbitration procedures was done. In particular, England unified the arbitration-related laws, which had been scattered for a long time, adopted the model law, and enacted the 'Arbitration Act 1996'. Under the recognition and enforcement of arbitral awards in 'Arbitration Act 1996', Section 66 deals with the recognition and enforcement of arbitral awards and foreign arbitral awards. Section 2 of the 'Arbitration Act 1950' is inherited and used as it is. Second, it deals with the execution of arbitral awards under the New York Convention: Article 100 (New York Convention), Section 101 (Approval and Enforcement of Awards), Section 102 (Evidence Presented by a Party Seeking Recognition and Enforcement), and Section 103 (Provides Matters Concerning Rejection Recognition and Enforcement).

• 한국중재학회지:중재연구
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• 제28권3호
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• pp.35-53
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• 2018

The purpose of this paper is to focus on the development of the arbitration system, such as the establishment of the arbitration industry and expanding the scope of arbitration fields. The solution method of arbitration differs greatly from that of the court's trial process. This can be seen in the way of autonomous conflict resolution. Therefore, the role of arbitrator is a very important function. In this sense, it seems necessary to establish a professional arbitrator system. Now the Arbitration Promotion Act has been enacted and interest in the arbitration industry is also rising. It is necessary to deal effectively with new incidents according to changes in the legal environment internationally. In order to do this, it is imperative to train professional arbitrators. A training plan for arbitration manager to assist this is now under consideration. The coming of the Fourth Industrial Revolution and the growth of artificial intelligence (AI) technology will simply stop the uniform way of determining winners by lawsuits. Even in new companies entering new markets as well as overseas companies, assistance from arbitration experts is indispensable in order to effectively deal with international trade disputes that will develop in the future. In addition to fostering the arbitration industry, it is necessary to train experts in domestic and foreign arbitration and arbitration practitioners to provide high-quality legal services. For these human resource development measures, we will explore the subject and procedural methods. The Arbitrators Association should concentrate on these matters and be cautious when focusing on the training of arbitrators and arbitration managers through the selection process. The Arbitrators Association must strengthen the level of new education (designation / consignment). Measures must be taken in order to grant such procedures as well as subsequent steps.

• 한국중재학회지:중재연구
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• 제21권2호
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• pp.113-131
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• 2011

Recently, the Internet Corporation for Assigned Names and Numbers (ICANN) announced the expansion of the number of generic top-level domains (gTLDs) beyond the current 22 gTLDs, and the gTLD Applicant Guidebook for ICANN's new gTLD program is now under consideration for approval. ICANN also introduces a "Trademark Clearinghouse" and the "Uniform Rapid Suspension (URS)" procedure to protect trademarks and expedite dispute resolution and save costs. The Trademark Clearinghouse is a central repository for information to be authenticated, stored and disseminated, pertaining to the rights of the trademark holders. Trademark holders would voluntarily provide data of their trademarks from all over the world, and it would assist a trademark watch service provided by the new gTLD registry for trademark holders and potential domain name registrants. The URS is a part of the new gTLD dispute resolution mechanisms created by ICANN to resolve cybersquatting disputes. A complainant in a URS proceeding must establish three elements that are very similar to the existing UDRP to succeed, but supposedly more expedited and cost efficient. Since the URS provides that it only protects court validated and registered trademarks, it is not clear whether unregistered marks used in commerce are protected under the URS. The URS escalates the complainant's burden of proof from a preponderance of evidence standard under the UDRP to a clear and convincing evidence standard. The notices to a respondent shall be sufficient if the URS Provider sends the notice of Complaint to the addresses listed in the Whois contact information. As registrants who wish to conceal their true identity often subscribe to the privacy/proxy service and the complainant's high rate of success in the UDRP proceeding is relevant to the respondents' default rate, the URS's simple notice requirement would deprive respondents of a fair opportunity to assert their rights over the disputed domain names.

• 의료법학
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• 제14권1호
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• pp.43-83
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• 2013

Medical treatment has great potential for conflict. Even the best-trained doctors can commit medical malpractice that result in continuing physical or mental disabilities or even death. Medical conflicts have been increasing over years. The medical conflicts between patient and medical professionals that result from medical professionals' mistakes are often fueled by a violation on the pretext of the injuries form medical malpractice and can lead to litigation. The litigation usually cost a lot of money and time. The extension of the litigation period as well as expensive cost and lack of medical knowledge placing a great burden on patients. Alternative Dispute Resolution(ADR) is more efficient than litigation. In 1988, the medical dispute mediation system has been introduces as the Act on Remedy for Damage from Medical Accident and Medical Dispute Mediation by Korean Medical Association came into effect after 23 years of enactment efforts. Medical Dispute Mediation Act(hereinafter referred to as the "MDMA") has finally entered into force from 8 April 2012. The purpose of the MDMA is to promptly and fairly redress injuries caused by medical malpractice and create a stable environment for medical services of public health or medical professionals by providing for matters regarding the mediation and arbitration of medical disputes(MDMA ${\S}1$). In an effort to secure the fair, speedy and inexpensive resolution of every malpractice case, the Korea Medical Dispute Mediation and Arbitration Agency(hereinafter referred to as the "K-MEDI") was established. Following the MDMA, the K-MEDI shall endeavor to ensure the medical dispute mediation or arbitration proceedings are conducted in a prompt, fair, and efficient manner, and patients and medical professionals shall attend proceedings in good faith with mutual trust and understanding when they participate in medical dispute mediation or arbitration proceedings.

• 무역상무연구
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• 제68권
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• pp.123-148
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• 2015

Central Asian Countries had been independent in 1991 from USSR. Since then it have been increasing foreign trade and investment amount with outside countries including China, Japan, EU and South Korea. Korean enterprises and entities have endeavored to secure plentiful natural resources, oil and gas energy and expand the market share to exporting the consuming and industrial competitive goods and services for those countries. In the case of disputes of commercial transactions and investment, arbitration is regarded as a dispute resolution system which has been preferred in international transactions and investments by the business world. Since the collapse of the USSR, Central Asian Countries have worked to modernize its arbitration law and procedure to conform with international standard rules. Arbitral legislation in Central Asian countries is based on the Model Law as adopted in 1985. However, CIS's legislation systems of arbitration are not satisfied with the international standard in national laws and practices. That is the reason to consider for the specific parliament about arbitration for the dispute resolutions in the commercial transaction and investment between Korean enterprises and CIS. In this article, it is discuss problems and its alternatives in the dispute resolution about the commercial transaction and investment into Central Asian countries including the tendency to the increasing the trade volumes of goods and investment between South Korea and CIS. According to this article, South Korea consider the long term strategy followed the preferred economic relative partnership for business success on commercial transaction and investment with the Central Asian Countries.

• 한국건설관리학회논문집
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• 제7권6호
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• pp.99-111
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• 2006

최근 건설산업의 급격한 환경변화로 국내 건설업계는 어려운 환경에 처해 있다. 건설사의 재무구조 악화로 인한 공사 중단이나 계약 해제 등으로 보증채권자에 의한 건설보증 분쟁도 꾸준히 증가하고 있는 추세이다. 보증채권자에 의한 분쟁 제기 시 소송이 아닌 ADR(Alternative Dispute Resolution), 특히 협상을 통한 분쟁 해결이 가장 바람직한 방안이나 활용할 만한 자료가 극히 제한적이어서 원만히 해결되지 못하고 결국 분쟁으로 이어지고 있는 것이 현실이다. 본 연구에서는 건설분쟁 중 건설보증 분쟁 발생 시 ADR을 통한 해결가능성을 모색하고자, 최근 5년간(2000년${\sim}$2004년) 건설보증과 관련한 대법원 판례를 분석하여 가설 설정과 검증을 통하여 소송의 유효성을 분석하였다. 본 연구결과 소송에 의한 분쟁 해결은 평균 1,067일(최장 1,965일)이 소요되는데 비하여 원고 승소율은 45% 미만으로 나타나 쌍방 모두 이에 따른 시간적, 경제적 손실이 적지 않은 것으로 나타났다. 본 연구를 통하여 제시된 여러 변수들의 승소율을 감안하여 보증계약 당사자가 어느 정도 수용 가능한 기준을 가지고 협상에 참여한다면 손실을 최소화하면서 각자의 만족도를 충족시켜 주게 될 것입니다. 그러나 본 연구에 대한 결과만으로 현재 진행 중이거나 향후 발생하게 될 모든 건설보증의 클레임이나 분쟁에 대한 대응방안을 마련하는 데에는 한계가 있다. 다만, 이상의 연구 결과를 활용하여 보다 적극적으로 건설보증 분쟁을 예방하고 관리방안을 마련하여 단계적이고 체계적으로 시행해 나가는 방안을 모색해야 한다.

• Strategy21
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• 통권40호
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• pp.144-161
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• 2016

A unanimous Award has been issued on 12 July 2016 by the Arbitral Tribunal constituted under Annex VII to the United Nations Convention on the Law of the Sea in the arbitration instituted by the Republic of the Philippines against the People's Republic of China. The current security issues in the regional sea shall be carefully reflected to anticipate whether the Award could resolve the existing political conflict or rather will grow military tension in the region. The Award clearly directs the scope of delimiting maritime jurisdiction to coastal States in the Southern China sea, so it seems to help facilitating finding resolutions of regional disputes on maritime boundaries. On the other hand, there are several limitations in reality to implementation of the decisions included in the Award. USA could use the decisions to restrict military activities and exercise of unilateral maritime jurisdiction by China in the region, while China shall encounter guilt to illegitimacy of its activities as well as shaking the legal foundation of its policy in the region. Then the resolution of this dispute through application of international law would rather cause more political confusion. The intension of bringing the case to an international court were to resolve political difficulties. If, however, the political difficulties are not properly reflected in the legal decisions, such decision would possibly raise more political risks.

• 한국중재학회지:중재연구
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• 제14권1호
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• pp.103-132
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• 2004

This paper suggests the establishment of construction arbitration tribunal in The Korean Commercial Arbitration Board or the construction arbitration institution under the Ministry of Construction for effective system of Construction Arbitration. Our conclusion tells that it is desirable to establish construction arbitration institution under the Ministry of Construction upon the result of analyzing some factors such as participation of construction workers, sophistication of construction field. In contrast, it is more desirable to establish the construction arbitration tribunal in The Korean Commercial Arbitration Board when we consider the feasibility, sophistication of ADR, organization, rules, arbitrator availability, internationalization Therefore, our final suggestion is to establish construction arbitration tribunal in The Korean Commercial Arbitration Board for effective system of Construction Arbitration. More detailed are as follows: . Establishment of the committee for resolution of construction disputes consisting of experts and specialists from construction-related institution, union, law firm and universities. 1 The committee manages finance, rules on construction arbitration and arbitrator members. 1 Establishment of intermediation team, construction arbitration team, housing arbitration team, real estate arbitration team under the construction arbitration tribunal . Establishment of a committee of arrangements consisting of experts and specialists from The Korean Association of Arbitration Studies, Korea Arbitrators Association, The Korean Commercial Arbitration Board, The Construction Association of Korea in order to accomplish effective system for construction arbitration.