• Title/Summary/Keyword: relationship conflicts

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Relationship between Turnover and Job Stress of Dental Hygienists (치과위생사의 이직과 직무스트레스와의 관련성)

  • Kim, Ji-Hee;Kim, Hye-Jin
    • Journal of dental hygiene science
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    • v.11 no.1
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    • pp.47-53
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    • 2011
  • The purpose of this study was identified about the self-perceived job stress and the relationship between turnover and job stress of dental hygienists'. This results were based for improved of job satisfaction of dental hygienists'. 214 dental hygienist in Ulsan and Kyung Nam areas were participated and this study was done from March to May in 2009. Results: In the job-related environmental characteristic, 57.5% of participant worked in dental clinic and 42.5% of participant worked in dental hospital. The majority of career year was 1~3 years, 42.5%. 38.3% of participant had turnover, and the majority of number of turnover was once, 45.1%. 33.6% of participant had 1,300,000~1,490,000 won/month, 49.5% of participant worked for 8~9hours/day and the major working service was assistant for general dental treatment, 70.1%. Younger dental hygienist had more stress about inappropriate compensation. Higher education and married dental hygienist had more stress about job demand. The number of turnover, workplace culture and experience of turnover were significantly related. In the job-related environmental characteristic, job demand, interpersonal conflict and a case of dental clinic were significantly related. Other effecting factors were interpersonal conflict in salary, organization system in working time, and working demand in conditions of 5day's working. Experience of turnover was influenced with interpersonal conflicts and the number of dental hygienist in the working place was related with job stress significantly.

The Effects of Interpersonal Relation and Social Support on College Freshmen's Adaptation to College Life (대학생의 대인관계와 사회적지지가 대학생활적응에 미치는 영향)

  • Song, Jin-Yeul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.12
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    • pp.335-345
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    • 2017
  • This is an empirical study with the purpose of analyzing the effects of interpersonal relationship skills and social support on adaptation to college life targeting freshmen. For the objective and questions of this study, 268 freshmen of D University located in Gyeonggi-do were selected and a survey was carried out. The collected survey data were analyzed using factor analysis, reliability analysis, frequency analysis, descriptive statistics, correlation and regression analysis with the SPSS program. The results of this study are as follows. First, there was a significant positive correlation among interpersonal relations, social support and adaptation to college life. Second, the factors, forming initial relationships, claiming rights, mental support and dealing with interpersonal conflicts in interpersonal relations, had a significant effect on adaptation to college life. Third, in the area of social support, family support, friend support and instructor support had a significantly positive effect on adaptation to college life. This indicates that interpersonal relations and social support by family, friends and instructors play an important role in adapting to the new environment of college, so it is necessary to develop and adopt various programs that foster interpersonal relation ability for college students to adapt smoothly to college life.

Effect of Relationship Conflict and Stress Factors on the Current Turnover Intention in Hospital Employees (병원종사자들의 관계갈등 및 스트레스 요인이 이직의향에 미치는 영향)

  • Park, Ki-Hyeok;Ha, Au-Hyun
    • Journal of Convergence for Information Technology
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    • v.10 no.2
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    • pp.167-175
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    • 2020
  • This study look at the types of conflict that can be the biggest cause of hospital staff turnover, and the project was to provide useful information for stable manpower management of hospital organizations by identifying the factors of can alleviate turnover. The research method collected survey data for administrative and nursing staff from September 16, 2019 to September 30, and conducted t-test, ANOVA, Pearson χ2, Regression analysis. According to the analysis, more than half of the respondents said they would relocate if Don't have anything to get from hospital. Factors affecting the Current turnover intention of Administration staff were Superior's egocentric remarks and action, and Unclear job instruction. And Nurses were Superiors' egocentric remarks and action, and Dismissive behavior and unpleasant remarks. Thus, the need to examine organizational culture at the organizational level and organizational culture at the department level was raised.

A Study on the Service Philosophy of Major Western Ideology (서양 대표사상의 서비스철학성 연구)

  • Kim, Hyunsoo
    • Journal of Service Research and Studies
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    • v.9 no.3
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    • pp.1-16
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    • 2019
  • This study considers service philosophy of Western representative ideology to establish service philosophy following previous studies. The service philosophy is analyzed by referring to previous researches, and the structure and operation model of service philosophy are presented together. In the analysis of the Western representative thought by the age, the ancient Mediterranean philosophy and the Athenian philosophy were analyzed in detail from the viewpoint of the service structure, and the modern thoughts were analyzed from the perspective of the service operation model consistency. We analyze whether the intangibility and process characteristics of service are consistent with the world view of Western representative ideology and analyzed whether the essential characteristics of service, such as relationship, interactivity, horizontality, and harmony, are emphasized in Western representative ideology. Also, we examined whether the spiral development model of service matches the world development model in Western representative ideology. From the ancient thought to the modern thought, mainstream thoughts emphasize the dialectical development of the conflicts, and the Taegeuk - type basic structure of service is consistent with the world 's operating structure in Western thought. In addition, it is shown that circular reasoning and process theory are central idea from ancient times to modern thought, and process theory is consistent with service operation model which creates value. Relationality and harmoniousness are presented by the majority of Western thinkers as the fundamental operating principle of the world, and both the interactive and horizontal aspects are presented as ideal operating models of the world. It is confirmed that the service philosophy can play a central role as the ideology that leads the human society.

The effect of job stress of system maintenance staff on emotion exhaustion: Focusing on the moderating effect of professional identity (정보시스템 운영인력의 직무 스트레스가 정서적 소진에 미치는 영향: 전문직 정체성의 조절효과를 중심으로)

  • Lee, Ji-Eun;Lim, Hee-Jeong
    • Journal of Digital Convergence
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    • v.16 no.7
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    • pp.97-105
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    • 2018
  • The fourth industrial revolution is expected to bring about great changes in information technology sector and create a variety of jobs. However, the psychological anxiety of IT staff is increasing due to stress and uncertainty created by the new technologies. Accordingly, researchers examined how professional identity moderate the effect of job stress of system maintenance staff on emotion exhaustion. For empirical studies, data was collected from 160 employees responsible for managing and supporting IS, and the hypothesis was verified using SPSS 21. The analysis results showed that role conflicts, role ambiguity, and qualitative work overload, which are components of job stress, have affected the emotion exhaustion. Professional identity had a moderating effect the relationship between qualitative work overload and emotion exhaustion. On the other hand, professional identity did not moderate the relationship between role conflict and emotion exhaustion, role ambiguity and emotion exhaustion. As professional identity lessen the psychological burden and emotion exhaustion of introducing new technologies, organizations need to provide support to enhance professional identity for system maintenance staff.

A study of Airport ground Service staffs on behavior factors turnover of the organization -Focusing on the mediating effect of organizational commitment- (공항 지상직 서비스 근무자의 이직행동 요인에 관한 연구 -조직헌신의 매개효과를 중심으로-)

  • Lee, Young-Suk;Lee, Jung-Hyun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.10
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    • pp.147-157
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    • 2016
  • The opening of a second new airport is urgently needed to meet the growing number of visitors to Incheon International Airport. This study focused on effectiveness of mediating effects on the dedication to organization in order to determine why manpower resources of the airport service sector should take job-changing into account and to focus on staff who provide service to customers visiting Incheon International Airport management of airport service quality by providing a better service and preventing them from leaving their job. The results show that, first, only obligation conflicts and heavy workload affect the dedication to organization in terms of task-related causes. Second, compensation and relationships with seniors also affect the dedication to organization in terms of organization-related causes. Third, if more dedication is required, more employees will leave their job. Fourth, role conflict is the only reason to leave the job related to task. Fifth, only compensation and decision making affect the cause of the dedication to organization. The employer urgently needs to make a system to develop a relationship with colleagues and seniors, make a better work environment so that employees can work for a longer period and monetary or valuable compensation should be provided as indicated above in order to keep them employed.

Nampa Jang Hak's life and his academic activities (남파(南坡) 장학(張澩)의 생애(生涯)와 학문(學問) 활동(活動))

  • Park, Hakrae
    • (The)Study of the Eastern Classic
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    • no.33
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    • pp.131-158
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    • 2008
  • While there were separation, confrontation and conflicts in Yungnam confucian group in seventeenth century, Nampa Jang Hak(1614~1669), was one of the representative figure among Yeoheon's pupils in doing the project of Yeoheon's enshrinement and strengthening the solidarity of Yeoheon's students. His family had close relationship with Yeoheon, and he started to receive instructions from Yeoheon in his early ages. Owing to the close relationship with Yeoheon, Nam pa did the leading role in the memorial projects, such as publishing the collection of works, and enshrining Yeoheon's tablet in Seowon, a private academy. Especially, he defined Yeoheon's scholarstic mantle as 'assertion that does not come from the teacher whom specifies(不由師承論)' and tried to link Yeoheon's work with other confucian saints' works. This linkage functioned as a stepstone for the projects of enshrining Yeoheon in the memorial hall of their private school, Seowon. Accordingly, in this paper, Nampa's life and academic activities are investigated, considering he was in the middle of the turmoil of separation and conflict of Yeongnam confucian group. Specifically, Nampa was most actively involved in the project of enshrining Yeoheon, and he defined Yeoheon's scholaristic mantle as 'assertion that does not come from the teacher whom specifies(不由師承論)'. Basing on this understanding, he pushed ahead the controversial project of enshrining Yeoheon's tablet in Imgo Seowon(臨皐書院). Although Nampa's scholaric key concepts cannot be found clearly, he tried to diffuse Yeoheon's academic thought over other regions, and by this activity, he tried to solidify Yeoheon's scholarstic achievement and status. His activity confirms that he was most distinctive student of Yeoheon. Ultimately, He was the central figure of late times of Yeoheon school, comparing to the most prestigious fifteen scholars(樑頌十五賢) and ten scholars(旅門十哲) who represented the early times of Yeoheon school.

The moderating effects of personality traits in relationship between SNS use and stress - focused on the Facebook adolescent users (SNS 사용과 스트레스의 관계에 미치는 이용자 성격의 조절효과 연구 - 페이스북 청소년 이용자를 중심으로)

  • Piao, Mei Ying;Jeong, Eui Jun
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.9 no.7
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    • pp.297-306
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    • 2019
  • This is a longitudinal study which aims to examine the effects of the use frequency of SNS on adolescents' stress and the relationship between the former and the latter, based on big five personality factors. To this end, the valid data of 994 adolescents were collected by administering questionnaires to the cohort groups of those using Facebook twice for one year(T1-T2). An analysis of the data showed that the use frequency of Facebook(T1) had no direct effects on stress(T2), and that there was an interaction between users' personality and the use frequency. In particular, users' stress(T2) was varied depending on neuroticism among personality factors, as the use frequency of Facebook(T1) increased. The higher the use frequency of Facebook, the more the stress in the group with weak neuroticism, while the higher the use frequency of Facebook, the less the stress in other group with strong neuroticism, probably because each group has different motivation for meeting their needs for social support: the former's stress may increase, since they has relatively lower needs for social support and face more conflicts as they more frequently use Facebook, while the latter's stress may decrease, because they have relatively stronger needs for social support and are likely to acquire psychological support, as they more frequently use it.

A Study on the Calculation of Dynamic Yellow Signal Time Based on Approach Speed and Collision Points (접근속도와 상충지점 기반 동적황색신호시간 산정 연구)

  • Hyunho Son;Sanghoon Sung;Choulki Lee;Hyeon Soo Lee
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.22 no.4
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    • pp.14-34
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    • 2023
  • The purpose of this study was to calculate the appropriate yellow-signal time for intersections, to find out the relationship between the approach speed and intersection width when calculating the time, and to secure safety by minimizing conflicts and dilemma sections in intersections that change according to the signal operation. For this purpose, 6,824 data points from 5 intersections were collected and analyzed. The main results of the study are as follows. First, the approach speed of individual vehicles in different lanes was analyzed, and the width of an intersection was defined by considering the conflict in each direction. Second, we developed a multiple regression model based on the approach speed and conflict points, which compensated for the problems of an existing formula. Third, a standard table is presented for applying the appropriate yellow-signal time according to the approach speed and intersection width based on a development formula. A method is also presented to determine the safety of the length of the dilemma according to the change in the yellow-light time by presenting a calculation table that can cross-analyze the yellow-signal time and a dilemma section using the relationship.

Impacts of Economic Satisfaction and Social Satisfaction of Franchisee on Commitment and Loyalty to Franchisor (가맹점의 경제적 만족과 사회적 만족이 몰입과 충성도에 미치는 영향)

  • Kim, Ho-Seok
    • The Korean Journal of Franchise Management
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    • v.9 no.4
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    • pp.21-31
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    • 2018
  • Purpose - Recently, the franchise business has made remarkable progress, but many conflicts have occurred. From this perspective, this paper explains how to improve the long - term relationship between franchisor and franchisee by integrating the relationship between franchisor of franchise business and franchisee. This study aims to identify the franchisee's economic and social satisfaction and to examine their influences on calculative and affective commitment, and loyalty. At the end of this paper, theoretical and managerial implication were suggested. Research design, data, and methodology - The data were collected from owners and store managers in franchisees located in Seoul, Korea. The trained researchers contacted owners and managers of the franchise stores. The questionaires were distributed to owners and managers consented to respond. The collected questionnaires were used for the final analysis of 324 copies(243 store owners and 81 store managers), except for 26 copies of the untrustworthy response out of 350 copies. The data were analyzed with SPSS, 21.0 and SmartPls 3.0 Result - The results of the study are as follows. First, economic satisfaction effects both calculative and affective commitment, but social satisfaction does not. Second, both calculative and affective commitment have positive effects on loyalty. Third, economic satisfaction has a positive impact on loyalty, but social satisfaction does not. Conclusions - The implications of this study are following as: From the theoretical perspective, this study analyze the satisfaction and commitment of the franchisee from the multidimensional perspective by analyzing the effects of the franchisee on two dimensions of economic and social satisfaction and on calculative and affective commitment. That is, this study explains the trade-off between economica and social satisfaction, and between calculative and affective commitment. From the managerial perspective, the results of this study suggest that the economic satisfaction of the franchise headquarters felt by franchisees should be prioritized over social satisfaction. Especially at the early stage of the contract, economic satisfaction should be given priority over social satisfaction. However, since affective and calculative commitment have a significant effect on loyalty, social satisfaction factors should not be excluded by focusing on only economic ones. In other words, the franchisors should not only think of franchisees as a source of sales and profits, but should respect franchisees and maintain loyal relationships with friends.