• 제목/요약/키워드: refined consensus model

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Determining Critical Service Attributes and Appropriate Improvement Actions in Indonesian HEIs

  • Sukwadi, Ronald;Yang, Ching-Chow
    • Industrial Engineering and Management Systems
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    • 제11권3호
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    • pp.241-254
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    • 2012
  • To gain competitive advantage in a fast changing environment, the higher education institution (HEI) must continuously adjust the strategies to that environment. One important strategy is how to determine appropriate practical actions based on what students really need and want. Despite the abundance of research on service quality management, there is no universal consensus on how best to determine appropriate practical actions in HEIs. The aim of this paper is to develop an integrated model to be used to accurately acquire the most critical service attributes and determine appropriate actions that promote student satisfaction. Drawing on relevant literature, an integrated model is proposed which is based on students' perspective by integrating the fuzzy SERVQUAL, refined Kano, and Blue Ocean model. Subsequently, an empirical case study in the higher education sector is described that illustrates the value of the model in determining the most critical attributes and how to improve them.

대학원 기본간호학 전공 교육과정 개발을 위한 연구 (A Study on Curriculum Development for Fundamentals of Nursing at the Graduate Level)

  • 장성옥
    • 기본간호학회지
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    • 제12권2호
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    • pp.162-170
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    • 2005
  • Purpose: This study was conducted to develop a curriculum model for fundamentals of nursing at the graduate level which reflects a consensus of educators and the students in Korean nursing society. Method: A survey was used with three groups to identify consensus on a curriculum model for fundamentals of nursing at the graduate level; 42 educators in fundamentals of nursing, 11 nurse educators whose major was not fundamentals of nursing and 70 nurses with a bachelor degree in nursing. Results: Consensus on a curriculum model at the graduate level were delineated from analysis of the survey, Based on these results, a curriculum model fur fundamentals of nursing at the graduate level is outlined: As one major area of nursing, fundamentals of nursing focuses on nursing practice based on basic human needs. Thus main focus of the curriculum for fundamentals of nursing at the graduate level is research performance and theory development on nursing interventions to meet basic human needs in clinical settings. Conclusions: A curriculum model for fundamentals of nursing at the graduate level suggests that its application may have a positive impact on development of distinct knowledge body for fundamentals of nursing that will differentiate the content of education for undergraduate and graduate levels of nursing. However, the suggestion for the curriculum model needs to be refined and developed for application.

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개선된 합의 모델(RCM)의 지식 교환을 통한 초등교사의 모델링 pPCK 변화 탐색 (Exploring the Changes in Elementary Teachers' Modeling pPCK for Science Modeling Instructions Through Knowledge Exchange of the Refined Consensus Model)

  • 김현주;임채성;이기영
    • 한국과학교육학회지
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    • 제44권1호
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    • pp.105-117
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    • 2024
  • 본 연구는 개선된 합의 모델(RCM)의 세 가지 PCK 영역 간 지식 교환을 통해 초등교사의 모델링 pPCK(개인적 PCK)가 어떻게 변화되는지 탐색하였다. 이를 위해 초등교사 3인을 대상으로 한 전문적 학습공동체(PLC)에서 과학 모델링 수업에 관한 지식 교환이 이루어지도록 촉진한 뒤, 연구참여자가 두 차례 작성한 CoRe(내용 표상)를 분석하여 모델링 pPCK 변화 양상을 탐색하였다. 또한 PLC에서 연구참여자들이 나눈 담화, 심층 면담 자료를 근거 이론적 연구 방법을 활용하여 분석하였다. 연구 결과, 지식 교환으로 인해 초등교사의 모델링 pPCK 중 교육과정 지식에 있어서는 두드러진 변화가 없었으나 과학 교수 지향, 학생 이해에 대한 지식, 과학 수업 전략 지식 및 과학 평가에 대한 지식에 변화가 있었다. 또한 PLC 담화 및 심층 면담 분석을 통해 교사들의 이러한 모델링 pPCK 변화에는 모델링 수업 사례 성찰(ePCKR)과 교육 연구 기반 모델링 cPCK(집단적 PCK)가 영향을 미쳤음을 알 수 있었다. 연구 결과를 바탕으로 본 연구에서는 효과적인 교사의 모델링 PCK 개발을 위한 교육적 방법에 대해 논의하였다.

Setting limits for water use in the Wairarapa Valley, New Zealand

  • Mike, Thompson
    • 한국수자원학회:학술대회논문집
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    • 한국수자원학회 2015년도 학술발표회
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    • pp.227-227
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    • 2015
  • The Wairarapa Valley occupies a predominantly rural area in the lower North Island of New Zealand. It supports a mix of intensive farming (dairy), dry stock farming (sheep and beef cattle) and horticulture (including wine grapes). The valley floor is traversed by the Ruamahanga River, the largest river in the Wellington region with a total catchment area of 3,430 km2. Environmental, cultural and recreational values associated with this Ruamahanga River are very high. The alluvial gravel and sand aquifers of the Wairarapa Valley, support productive groundwater aquifers at depths of up to 100 metres below ground while the Ruamahanga River and its tributaries present a further source of water for users. Water is allocated to users via resource consents by Greater Wellington Regional Council (GWRC). With intensifying land use, demand from the surface and groundwater resources of the Wairarapa Valley has increased substantially in recent times and careful management is needed to ensure values are maintained. This paper describes the approach being taken to manage water resources in the Wairarapa Valley and redefine appropriate limits of sustainable water use. There are three key parts: Quantifying the groundwater resource. A FEFLOW numerical groundwater flow model was developed by GWRC. This modelling phase provided a much improved understanding of aquifer recharge and abstraction processes. It also began to reveal the extent of hydraulic connection between aquifer and river systems and the importance of moving towards an integrated (conjunctive) approach to allocating water. Development of a conjunctive management framework. The FEFLOW model was used to quantify the stream flow depletion impacts of a range of groundwater abstraction scenarios. From this, three abstraction categories (A, B and C) that describe diminishing degrees of hydraulic connection between ground and surface water resources were mapped in 3 dimensions across the Valley. Interim allocation limits have been defined for each of 17 discrete management units within the valley based on both local scale aquifer recharge and stream flow depletion criteria but also cumulative impacts at the valley-wide scale. These allocation limits are to be further refined into agreed final limits through a community-led decision making process. Community involvement in the limit setting process. Historically in New Zealand, limits for sustainable resource use have been established primarily on the basis of 'hard science' and the decision making process has been driven by regional councils. Community involvement in limit setting processes has been through consultation rather than active participation. Recent legislation in the form of a National Policy Statement on Freshwater Management (2011) is reforming this approach. In particular, collaborative consensus-based decision making with active engagement from stakeholders is now expected. With this in mind, a committee of Wairarapa local people with a wide range of backgrounds was established in 2014. The role of this committee is to make final recommendations about resource use limits (including allocation of water) that reflect the aspirations of the communities they represent. To assist the committee in taking a holistic view it is intended that the existing numerical groundwater flow models will be coupled with with surface flow, contaminant transport, biological and economic models. This will provide the basis for assessing the likely outcomes of a range of future land use and resource limit scenarios.

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