• Journal of the Korean Society of Industry Convergence
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• v.27 no.4_1
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• pp.759-769
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• 2024

The Kano model, a two-dimensional quality theory, is widely used as a useful tool for measuring potential customer requirements by utilizing the concept of the Potential Customer Satisfaction Coefficient (PCSC). There is growing evidence that the PCSC, comprising the Potential Satisfaction Coefficient (PSC) and Potential Dissatisfaction Coefficient (PDC) and utilizing Kano's four quality dimensions (A, O, M, and I), can be particularly useful in determining the relative importance of quality characteristics in IPA. Despite prior studies utilizing the PCSC concept for characterizing importance, attempts to determine the relative significance among quality dimensions have been relatively scarce. This study aims to use PCSC and IPA to demonstrate which quality dimension is more significant than the others. The author analysed 32 Kano related articles, encompassing 34 cases, using IPA. The results indicate that the proposed equations are valid for assessing characteristic importance, with O or M is perceived as more important than A or I.

• Journal of the Society of Disaster Information
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• v.16 no.3
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• pp.558-576
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• 2020

Purpose: This study wanted to empirically study the effects of ISO 22301 and ISMS certification requirements on Business Performance. Method: For research, a survey was conducted on ISO 22301 and ISMS-certified companies to collect data and use SPASS18 and AMOS18 for statistical analysis. Results: Verification of the hypotheses through the questionnaire demonstrated that BCP, BCM operation, management, and access control of ISO 22301 and ISMS certification requirements, including BIA, risk assessment, BCP, BCM, BCM operation, management, and access security requirements, affect the enterprise's performance (quality improvement, customer satisfaction, financial performance) through the intermediation of the enterprise culture, and the feasibility of the survey paper is high. Conclution: This study has derived the impact of ISO 22301 and ISMS certification requirements on business performance, and based on this, it is deemed necessary to present improvements to ISO 22301 and ISMS certification, and to study future ISO 22301 certification activation and domestic certification, BCMS.

• Journal of KIISE:Software and Applications
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• v.31 no.5
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• pp.543-554
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• 2004

In Requirements engineering, requirements elicitation and analysis are very important tasks to develop software systems successfully. Even though various methods have been proposed including scenario-based analysis, goal based analysis, and coupling goal with scenario, each method has its own strengths and weaknesses. If you use only one method, it is very difficult to elicit and to analyze system requirements completely. Since these methods don't support a comprehensive elicitation process, this paper proposes an integrated approach. This integrated approach is focused on two viewpoints. One is what factors are comprised and the other is how they are integrated. This paper also shows how the proposed approach can be applied to Meeting Reservation System (MRS) development. An experiment has been conducted using this approach to demonstrate how complete requirements are elicited and analyzed and to show relative time savings during elicitation in comparison to each method.

• KIPS Transactions on Software and Data Engineering
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• v.12 no.7
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• pp.285-294
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• 2023

As software grows continuously in scale and complexity, the role of software architecture has become increasingly important across various industries. Although software architects often rely on their experience and intuition when designing such architecture, there is a variety of methodologies being researched for architecture design. However, these methodologies do not address the specific effects of applying multiple architectural patterns to a system or the sequence in which they should be applied. In this study, we explain the variation in architectural design results depending on the order in which the same set of architectural patterns is applied to a single system. Based on this phenomenon, we identify requirements for applying architectural patterns and propose a method of classifying the patterns to be applied. We also propose a prioritization process for requirements to efficiently apply the classified patterns in a specific order. Finally, we show a case study that prioritizing requirements based on architectural pattern types is beneficial for efficient software architecture design in terms of quality attributes.

• Korean Journal of Computational Design and Engineering
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• v.17 no.3
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• pp.164-174
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• 2012

The recent introduction of BIM technology has raised the interest on the BIM quality assurance and management more than ever. This study aims to consider the ways of BIM quality improvement by analyzing the most frequent issues rising from multiple BIM projects. For this purpose, the 12 test models from BIM education program hosted by buildingSMART Korea are investigated based on the requirements in the public BIM guidelines. All the BIM issues generated are categorized by the criteria applied and analyzed for each kind of building element. The results showed that more than half of the issued at least could be cleared out by improving modeling habits and technical guides.

• Proceedings of the KIEE Conference
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• 2002.11b
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• pp.9-14
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• 2002

In front of the opening of electric distribution market in 2004. it is indispensable to have a proper estimation of power quality index and power quality cost calculation mechanism are indispensable to stabilize highly industrialized society and to vitalize the investment for electric power system. However, there were not enough measures to reflect the voltage characteristics such as voltage sags and interruptions which make electric load in unstable operation. This paper suggests power quality index(LDI) and power quality cost(LDC) which translate various kinds of voltage records into load drop index and cost based on aggregated load CBEMA curve. A sample calculation result shows that this method can produces the acceptable power quality index and costs for utilities and customers requirements.

• Journal of Korean Society for Quality Management
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• v.37 no.2
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• pp.12-21
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• 2009

Organizations worldwide have implemented quality management system, ISO 9001:2000 and environmental management system, ISO 14001:2004. Researches have been conducted regarding occupational health and safety management system, integration of these management systems, and extension to corporate social responsibility and sustain ability management system, ISO 26000. This paper examines quality and environment management systems for machinery and metal companies using audit results. We perform statistical tests to see if there are any significant differences of minor nonconformities for requirements of ISO 9001:2000 and ISO 14001:2004 based on implementation motive, operating periods, and organization's size. We also present causes and reasons for statistical differences and minor nonconformities to use as references for implementing efficiently quality management system and environment management system.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.30 no.3
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• pp.62-70
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• 2007

This study define the concepts of port logistics service by investigating various elements of port logistics service and grouping them in six attributes using a Data Mining technique. The QFD (Quality Function Deployment) technique is applied to measure the quality of port logistics service, and those results are analyzed. The DMQFD (Quality Function Deployment using Data Mining) model proposed in this study is a model for analyzing of port logistics service quality which is produced by combining those two stages. Using the DMQFD model, the requirements of customer could understand more correctly and systematically, and it could be an alternative tool to accomplish a customer satisfaction.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.22 no.52
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• pp.247-260
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• 1999

Korean small and medium industrial company might be better if we make continuous effect to improve the quality activities based on the factors which are presented in this paper. The adaptation of ISO 9000 has brought about some significant positive effects to domestic quality systems. However, some negative results occurred in domestic industries' rushing to fulfill the requirements of these new quality systems. This study is conducted using the data collected from 153 manufacturing companies. The primary objective of this research is to provide the efficient implementation process of ISO 9000 certification on the basis of total quality management. This analysis is able to apply for domestic industrial company to establish and maintain the development of quality systems.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2019.11a
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• pp.90-91
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• 2019

When the fire door is recently installed in the field, there are frequent cases where the fire door is manufactured with fire door having low quality or different structure compared to the performance that the fire door producer has confirmed in the performance test or the construction specification. Accordingly, on-site quality management and maintenance guideline for fire doors were presented. In this paper, we tried to explain the requirements for the construction of fire doors during the on-site quality management and maintenance guideline for fire doors presented in the study.