• Title/Summary/Keyword: quality of informatization

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Implementation of a KPI Focused e-QMS: A Case Study in the Aerospace & Defense Industry (KPI 중심의 e-QMS 구현: 우주항공 및 방위 산업 사례 연구)

  • Jae Young Shin;Wan Seon Shin
    • Journal of Korean Society for Quality Management
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    • v.51 no.1
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    • pp.131-154
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    • 2023
  • Purpose: The purpose of this paper is to design an integrated informatization system that can manage quality & KPI by integrating management systems in the aerospace and defense industry, and study the effect on KPI when applied to related companies. Methods: The 7 management systems required for integration in the AS&D industry were studied, and an empirical analysis was conducted for H company in South Korea for the application of e-QMS integrated informatization & KPI system based on security environment and open quality. Results: The results of this study were analyzed to have an effect on the improvement of customer satisfaction and the positive improvement of quality failure cost in the aerospace and defense industry. And it was analyzed that it works to continuously comply with ethical management and environmental laws and prevent safety accidents. Conclusion: The greatest significance of this study is that it attempted to build an e-QMS integrated system in the aerospace and defense industry. Considering that the case of integrated management system and integrated operation of KPI in related industries has not been introduced in the existing literature, the results of this study will be shared as a meaningful preceding study in the era of digital quality information. In addition, the fact that the open-quality quality innovation methodology emphasizing measurement(M), tracking(T), and connection(C) was actually applied in an AS&D company and its effectiveness was objectively proven. It is expected that it will be a good paper for follow-up research.

A Computer Education Model for Better Quality Information Welfare for the Elderly (노인정보복지 수준 제고를 위한 컴퓨터교육 모형정립)

  • Cho, Woo-Hong
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2015.07a
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    • pp.125-126
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    • 2015
  • This study analysed the needs of the elderly in computer education, their preference and demands for computer education to enhance the quality of information welfare for the elderly, and presented a computer education model for higher quality information welfare for the elderly to maximize the effect of computer education. For this study, variables were selected from previous studies and by the researcher to present a computer education model for the elderly.

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Designing Practical Strategies Implementing Informatization in North Korea Region for Unification Era: The Resolution of Information Devide Approach (통일시대 북한지역의 정보화 추진 실행 전략 설계: 정보격차해소 관점으로)

  • Park, Jongpil
    • Journal of Digital Convergence
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    • v.15 no.12
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    • pp.13-23
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    • 2017
  • Obviously, "informatization" is one of the most effective means for improving national competitiveness. In particular, South Korea is a representative successful case implementing informatization in the world. On the contrary, North Kora does not because of serious information devide matter. Given the assumption that information devide is caused by three aspects: the access to information devices or database(information accessibility); the ability to utilize information resources(information mobilization); and the ability to differentiate the quality of information(information consciousness). Based upon three aspects of information devide, we design practical strategies to implement informatization for North Korea region. The purpose of this study is to investigate how to successfully build in informatization of North Korea region for unification era. Drawing on the analysis of successful cases of South Korea, we suggest the valuable guidelines and directions toward success of building informatization of North Korea region. Therefore, this study provides government with specific and practical success strategies for unification era.

Local government's current status of informatization manpower and suggestions for securing new personnel with expertise (지방정부의 정보화 인력 운영 실태와 전문성을 보유한 신규인력의 확보 방안 제안)

  • Seokyoung Kim;Kwangki Ryoo
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.5
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    • pp.729-736
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    • 2023
  • With the full-fledged start of the 4th Industrial Revolution, the quality of administrative services through intelligent information technology and demand increased rapidly. Accordingly, the government is in full swing to establish a "digital platform government" through digital innovation in existing e-government operations such as organizational operations and administrative services. As local governments also promoted the establishment of a digital-based Agile government as a key strategy, this study investigated and analyzed the operation of informatization experts in metropolitan and basic local governments to support digital transformation policies and projects through intelligent informatization. Through this, the necessity and implications of expanding the size of human resources for successful digital transformation were derived, and two measures were proposed to enhance capabilities and expertise in the process of securing new manpower.

Performance Measures of e-Government Initiatives : Towards a Comprehensive Model (전자정부사업 평가를 위한 표준운영모델에 대한 타당성 연구)

  • Ho, Jin-Won;Lee, Mi-Young
    • Journal of Information Technology Applications and Management
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    • v.15 no.4
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    • pp.189-203
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    • 2008
  • Technology plays an important role in e-Government with people and policies to make e-Government more efficient. And much attention and investment has been given to the technological development, so called informatization, of electronic government (e-Government) in Korea. But the measures of quality and efficiency for the e-Government initiatives have not been verified well. For this reason, a great deal of effort has been devoted to develop the measurement of e-Government system; however, a measurement model to support such effort has not been developed enough yet. In this empirical study, we proposed a comprehensive theoretical model for measuring performance of e-Government initiatives and analyzed such model through 112 collected questionnaires from people in charge of informatization in central government administrations.

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An Analysis of Satisfaction factors on the Use of Housewives′ Internet Shopping (주부들의 인터넷 쇼핑 활용 및 만족에 관한 연구)

  • 김미량
    • Journal of Families and Better Life
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    • v.21 no.3
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    • pp.123-131
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    • 2003
  • The potential of information and communication technologies has already had a profound impact on many ways of our living and society. To catch up with this trend, Korean government has demonstrated the vision for informatization called‘Cyber Korea 21'/'e-Korea’project and has fully supported the education for informatization which is one of the key factors to reduce the digital divide. But, In spite of developing a variety of training programs with different target groups and policy objectives, a digital divide remains in some cases even while Internet access and computer ownership are rising rapidly for almost all groups. For example, the noticeable divides still exists between men and women. To accelerate the process of women informatization, which we believe to be major contributors for the high quality of life for women, we need to promote full-time housewives to become aggressive information users and producers. Internet shopping, for example, might be a good starting point for motivating women to become active information users. In this paper, we present a model for explaining the factors affecting the degree of satisfaction of housewives from internet shopping. Based on data collected from a questionnaire survey from housewives in Seoul, we conclude that the perceived usefulness, ease of use and the playfulness significantly affect the level of satisfaction, but the playfulness does not directly affect the intention to revisit and purchase. In addition, we found out that the perceived usefulness is affected by efficiency, attitude and easy to access. We also provide other interesting statistical results and implications.

Establishment of Standard Model for Production Facility Informatization System for Molding Business and its Effect Analysis (성형제조업의 생산설비정보화 시스템 표준모델 구축 및 효과 분석)

  • Yoon, Kyung-Bae
    • Journal of the Korea Society of Computer and Information
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    • v.15 no.2
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    • pp.171-178
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    • 2010
  • The purpose of this research is to develop a standard model for the compilation of production results in molding business to establish the informatization system for the production facility among informatizadon projects which can generate the performance of medium and short term introduction of the project in implementing the system to small and medium industry. The theory on the development method for the standardization of informatization for production facility in molding business applies PSDM (Production System Development Method) for which a number of researches were already done while developing a standardization model by standardizing two processes of raw material demand/supply management and making sum total for production quantity which are main processes for production management process. On the basis of the result of this research, small and medium companies in molding business and relevant specialized IT companies which desire to establish production facility informatization systems will be able to establish more efficient system by applying standardized model, and the result of research will enable to facilitate the establishment of the system for them while providing reliability of the system. Through the application of the result of this research, it will be possible to accomplish the elimination of unreasonable factors in production process, the enhancement of product quality and the saving of production cost.

An Empirical Study on Development of IS Evaluation Indices : In Case of Public Sectors (정보시스템 평가지표 개발에 관한 실증적 연구 : 공공부문을 중심으로)

  • 정해용;김상훈
    • Journal of the Korean Operations Research and Management Science Society
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    • v.28 no.4
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    • pp.155-189
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    • 2003
  • In this research, the comprehensive evaluation model of IS(information systems) for public sectors is theoretically constructed through reviewing and integrating previous IS evaluation-related research. This model is hypothesized to consist of five sectors(System Sector, User Sector, Organization and Management Sector, Resource Management Sector and Strategic Contribution Sector), ten evaluation items belonging to these five evaluation sectors, and sixty two evaluation indices for these ten evaluation items. The results of empirical analyses to test the validity of the research model show that the evaluation sectors turn out to be the same ones as proposed in the hypothetical model. The evaluation items(System Quality, Information Quality, Service Quality) in System Sector proves to be consistent with the hypothetical model. However, in case of User Sector, two evaluation items(Perceived Usefulness and User Satisfaction) which are included in the hypothetical model are found to be merged into one item(User Satisfaction). And, it is shown that four evaluation items such as the Efficiency of Internal Process, Customer Satisfaction, Organizational Innovation, and the Degree of Informatization competence improvement are included in Organization and Management Sector, differently from the research model in which the items, Organizational innovation and the Degree of Informatization competence improvement, are not divided. As a final result, sixty two evaluation indices that comprise all the evaluation items belonging to five sectors are found to be reduced to fifty seven ones through factor analyses, criterion-related validity tests and reliability analyses.

A Study on Mission Critical Factors for Software Test Enhancement in Information Technologies Development of Public Sector (Mission Critical 공공 정보화 구축 시험평가 개선 지표 연구)

  • Lee, Byung-hwa;Lim, Sung-ryel
    • Journal of Internet Computing and Services
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    • v.16 no.6
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    • pp.97-107
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    • 2015
  • Up until recently, Korea has ranked the first place in UN e-Government Survey for three consecutive years. In keeping with such accomplishment, the size of budget execution has been consistently growing in accordance with Korea's Government 3.0 policy and vision, leading to increase in big-sized informatization projects in the business. Especially in mission critical public sector's infrastructure where it affects many people, growing demand for establishing high-quality information system with new technologies being brought to attention in order to meet the complex needs of citizens. National defense information system, being one of representative domains examples in the concerned area, established high military competency by applying breakthrough technology. Network-oriented national defense knowledge informatization was set as the vision in order to implement core roles in making efficient national defense management; and effort has been made to materialize the vision by making advancement in national defense's information system and its informatization implementation system. This research studies new quality index relevant to test and evaluation (T&E)of informatization business in national defense which is the representative example of mission critical public sector's infrastructure. We studied international standards and guidelines, analyzed actual T&E cases, and applied them to the inspection items that are currently in use, complying with the e-government law (Act No. 12346, Official Announcement Date 2014. 1.28., Enforcement Date 2014. 7.29.) As a result of productivity analysis, based on hypothesis in which suggested model was applied to T&E of the national defense informatization business, we confirmed the possibility of enhancement in the T&E productivity by assessing reliability, expertise, and safety as evaluation factors.

A Study on Informational(IT) Integration Model for Efficiency of National Police Agency Business (경찰청 업무의 효율성을 위한 정보화(IT) 통합 모델 연구)

  • Shin, Sung-Choul;Yang, Hae-Sool
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.1
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    • pp.203-212
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    • 2008
  • Currently the problem that cannot attempt convenience anger to inner user and people has been stated in a National Police Agency(NPA) informatization system administered Executed an inquiry regarding users inner the our country NPA after analyzing Hint point a foreign NPA IT informatization organization decreasing by and analyzed improvement Point to measures regarding this problem at these papers, and derived from an efficient strategic plan for NPA informatization integration. As set up informatization vision of NPA and a goal, To utilize so that design a model integrated inforrnatization for advanced a business assistance system of the NPA where these results are objective for the people enhancement, and keep connection with other organization in its mind, and can accomplish a quality elevation of NPA information business. and expect as present improvement plan for efficiency of NPA information business.

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