• Title/Summary/Keyword: quality management training

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An Analysis of LMS Functions for Improving the Quality of Distance Education Training (원격교원연수 질 제고를 위한 학습관리시스템 기능 분석 연구)

  • Kim, Yong
    • Journal of Digital Convergence
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    • v.12 no.6
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    • pp.569-577
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    • 2014
  • As of December 2013, 63 distance education training centers has been operating in the form of private, university affiliated and national/public centers. LMS is related to distance training quality as the system because distance education training centers are managing training by using LMS. In this paper, LMS functions of distance education training centers were analyzed to enhance the quality of distance training. In results of the analysis, it is showed 70.07%, 72.09% and 70.41% that implementation ratio of necessary LMS functions for trainee, manager and tutor. Functions of the lowest implementation ratio were "training support" of trainee mode, "statistics management" of manager mode and "communication" of tutor mode. The results of this paper will be helped to improve LMS for effective distance training of distance education training centers.

The Effect of the Job Satisfaction and Job Training of Family Restaurant Employees on Service Quality (패밀리 레스토랑 근무자의 직무 만족과 직무 교육이 서비스 품질에 미치는 영향에 관한 연구)

  • An, Kwang-Yeol
    • Culinary science and hospitality research
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    • v.14 no.4
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    • pp.306-316
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    • 2008
  • The purpose of this study is to identify how and job satisfaction and job training affect service quality and to offer strategic tools for enhancing competitiveness of the food service business industry. To fulfill this purpose, this study utilized a factor analysis, frequence test, a reliability analysis and a covariance structure analysis. The results of the analyses show that one dimension such as "job training" influenced service quality. This means that restaurants should put more focus on job training to improve service quality for customers.

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The Effect of Educational Training on Surgical Site Infection Management for Operating Room Nursing Staff (수술실 간호인력 대상 수술부위 감염관리 교육의 효과)

  • Heo, Yeon-Jeong;Nam, So-Hee;Hyun, Hye-Jin
    • Quality Improvement in Health Care
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    • v.27 no.2
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    • pp.83-93
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    • 2021
  • Purpose: This study tested the effectiveness of brochure- and video-based education on managing surgical site infections by operating room health personnel. Methods: From April 20 to May 4, 2021, 34 operating room health personnel were subjected to training on surgical site infection management using brochures and educational videos. A survey was then conducted on knowledge, perception, and adherence regarding surgical site infection management. Results: After receiving training on surgical site infection management, the knowledge score increased significantly (15.15±2.09 vs.19.70±1.96, p<.001). However, the perception and adherence scores were already near perfect before the intervention and did not further increase after the intervention. Conclusion: It is necessary to develop and utilize continuous and substantive educational programs to improve perception and adherence of surgical site infection management.

The Effect of Quality Factors of Accounting Information System on Management Performance - Focused on Mediating Role of User Satisfaction and Education Training Performance - (회계정보시스템의 품질요인이 경영성과에 미치는 영향 - 사용자 만족도 및 교육성과의 매개효과를 중심으로 -)

  • Lee, Ha-Jin;Lim, Jae-Hak
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.2
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    • pp.41-52
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    • 2018
  • In this study, empirical studies are conducted not only to investigate the effect of the quality of accounting information system on management performance but also to study whether user satisfaction and education training achievement play a mediating role in the relationship between the quality factors of accounting information system and management performance. To this end, a research model is established to verify the mediating effects of user satisfaction and education training achievement as well as the effect of the quality of accounting information system on management performance. We conduct a questionnaire survey on users of accounting information system of companies. The results of the empirical analysis based on the survey data are summarized as follows. First, the quality of information system has a positive effect on educational performance and user satisfaction, but not on business performance. Second, user satisfaction and education training performance play a mediating role in the relationship between the quality of information system and management performance. The results of our research show that it is necessary to educate and to train the employees in order to make the accounting information systeme to contribute management performance and to control continuously the quality of the information system in order to improve user satisfaction.

Best Practices of Quality Management in the World-Class Companies (세계적 품질선도 기업의 베스트 프랙티스 사레연구)

  • 박영택
    • Journal of Korean Society for Quality Management
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    • v.30 no.2
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    • pp.181-201
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    • 2002
  • Best practices are the best ways to perform a business process. Benchmarking, the search for those best practices that will lead to superior performance of a company, is indispensible to gain and maintain a competitive edge. Best practices of quality management in the world-class companies are examined. Customer-centered strategy, employee selection and training, employee satisfaction, customer satisfaction, performance measurement are considered in this paper.

TQC 추진(推進)의 문제점(問題点)과 그 개선(改善) 방향(方向)

  • Kim, Jae-Yong
    • Journal of Korean Society for Quality Management
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    • v.8 no.1
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    • pp.25-31
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    • 1980
  • This paper describes the role of TQC and its present issues as a management tool, especially in regard of Korean firm's environment. The author, participating in TQC activity for himself, stresses that the introduction and driving programs of TQC activity must include such plans as policy control, reorganization, training, standardization, quality assurance, QC circle activity, office management and auditing. The keypoints and problems in performing these plans are reviewed. And as the future hopeful direction of TQC activity, he remarks that a true recognition of quality control as a management tool in "total" concept and the adoption of industry - wide quality control policy.

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A study on the success factor of Quality Management in bath-tub & washbowl (위생기기 제조기업의 품질경영 성공요인에 관한 연구)

  • Hwang Kyoo-Ill;Lee Jae-ha
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2004.04a
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    • pp.484-489
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    • 2004
  • The purpose of this study is to examine the success factor of Quality Management (QM) in the manufacturing conditions aspect of medium and small-sized sanitary enterprise. The requisite for manufacturing factors are classified into manufacturing human factors (the number of production employee, training and teaching, discuss on quality, manufacture expertness, etc.), manufacturing facility factors (coating, hardening, and molding equipment), manufacturing core component factors (temperature and viscosity, line, surface). And the indicator of quality outcomes are measured by reorder and recommendation to others.

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Effects of characteristics of Informal Education on Employee's Creativity : Some evidence from Korean Post Business (조직내 비공식 교육훈련특성이 구성원의 창의성에 미치는 영향)

  • Lee, Kyounghee;Choi, Youngjun
    • Knowledge Management Research
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    • v.16 no.3
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    • pp.129-147
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    • 2015
  • Building on previous literature of human resource management and development, this paper investigates the effect of various characteristics of informal education a firm offers on employees' individual creativity. we identify quantity, quality, and variety as three critical components of informal educational and training circumstances. Data from a multi-informant survey conducted to 442 employees in Korean postal service show that a firm's informal educational training has significant effects on its employee creativity. The results indicate that enough high quality of program, various training method have a positive relationship with his/her individual creativity although time and opportunity don't have an critical impact on employee creativity. This study highlights the importance of a firm's informal education in terms of motivation and skills, and helps to explain individual discrepancies in creativity.

Barcode-based Low-cost Portable Training Attendance Management System Development (바코드 기반의 저가 이동형 교육출석관리시스템 개발)

  • Lee, Hak-Jun;Sim, Hyun;Son, Cheol-Su;Oh, Jae-Chul
    • The Journal of the Korea institute of electronic communication sciences
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    • v.8 no.11
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    • pp.1733-1740
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    • 2013
  • An important factor in education is ensuring reliable quality of education. There are a variety of ways based on criteria to ensure the quality of education. To ensure quality management, attendance is important which is highly reliable rating at the account education of Ministry of Employment and Labor and sevice training of Health Care. In contrast, the service training of health care professionals was consisting of formal attendance management, quality of education has been raised as a problem. Recently developed USN-based attendance management system is effective. But if education is proceed at a large number of small scale in the area of education, cost, portability, systeme management, the reliability of the Trainee's attendance remained as problems to solve. To address these needs, this paper quoted low-cost attendance management system which was desighned and implemented by barcode and PC camera. As a result the actual maintenance training system showed a 98% satisfaction in terms of administrator and 95% satisfaction in terms of Trainee.

The Comparison of Neural Network Learning Paradigms: Backpropagation, Simulated Annealing, Genetic Algorithm, and Tabu Search

  • Chen Ming-Kuen
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.696-704
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    • 1998
  • Artificial neural networks (ANN) have successfully applied into various areas. But, How to effectively established network is the one of the critical problem. This study will focus on this problem and try to extensively study. Firstly, four different learning algorithms ANNs were constructed. The learning algorithms include backpropagation, simulated annealing, genetic algorithm, and tabu search. The experimental results of the above four different learning algorithms were tested by statistical analysis. The training RMS, training time, and testing RMS were used as the comparison criteria.

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