• Title/Summary/Keyword: quality management process

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Evaluation of the Quality Factors of Rubber Gloves with Analytic Hierarchy Process (계층적 분석과정을 이용한 고무장갑 품질요인 평가)

  • Yoo, Jong-Hun;Paik, Chun-Hyun
    • Korean Management Science Review
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    • v.26 no.2
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    • pp.61-70
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    • 2009
  • This study gives the quality factor evaluation of rubber gloves manufacturing, including a systematic classification of poor durability(internal quality factors) and look bad(external quality factors) as well as the types of defective items, along with the relationship between quality factors and the defective types. The relationship analysis between quality factors and the defective types are performed with AHP(Analytic Hierarchy Process) technique. The results of our study will be useful for quality management activities and manufacturing process in rubber gloves manufacturing companies.

Moderate Effect of JIT and Workforce Management on Infra and Process Factor in Quality Management Practices (품질경영 실행방식 요인과 성과 간 관계에 대한 JIT와 인력관리의 조절 효과)

  • Park, Jeong-Soo;Chang, Deok-Shin;Kim, Soo-Wook
    • Korean Management Science Review
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    • v.27 no.3
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    • pp.99-115
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    • 2010
  • We classified quality management practices of manufacturing companies into 'Infra' factor and 'Process' factor which were introduced based on existing literatures and previous studies related to quality management. It was our first objective to confirm its conformance in Korean manufacturing industry, and to examine the two factors effect positively on production performance. Moreover, we tried to examine whether JIT and workforce management have an moderate effect on 'Infra and Process factors-performance' relationship, using moderate regression. As the result of empirical study on nationwide manufacturing companies, we had the results that the classification between Infra factor and Process factor in quality management practices was valid in Korean manufacturing companies, and that the two factors gave performances positive effect. Moreover, our secondary analysis showed that JIT had an positive moderate effect on the Infra factor while workforce management on the Process factor. With these results, we have an interpretation that manufacturing companies which aim to enhance short term performances have to concentrate their effort and investment on Process factor and, on the other hand, ones which aims to improve long term performances on Infra factor.

BPM 기반의 ISO 9001 온라인 품질경영시스템 구축

  • Kim, Sang-Guk;Lee, Seung-Min;Gang, Mu-Yeong
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.11a
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    • pp.360-365
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    • 2006
  • Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 emphasizes process based, Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS further applies Hypertext. We call it Online KQMS (KISTI Quality Management System). And Online KQMS is implemented under a platform independent framework based on the web environment. Online KQMS based on BPMS and Hypertext is a new example in field of ISO quality management and is expected to support process management well.

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A Case Study of Quality Improvement practice in Cooling Fan Motor Manufacturing (냉각팬 모터 제조공정의 품질개선에 관한 사례연구)

  • Jeoung, Ji-Yong;Bae, Young-Ju
    • Journal of the Korea Safety Management & Science
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    • v.15 no.4
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    • pp.279-288
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    • 2013
  • The purpose of this study is to present a case study of six sigma quality improvement practice in cooling fan motor(CFM) manufacturing processes. In this study, the CFM manufacturing process of automobile parts not relevant to the target process rate of the process point of view, in order to reduce the system to solve the problem of localized resolution procedures of six sigma DMAIC methodology was applied to study. In conclusion, this study's field D in order to improve the initial rate of inadequate quality management best practices by applying the method of Six Sigma quality CFM failure through stabilization schemes were proposed cost reduction.To be CFM product to satisfy customers based on continuous monitoring of the effective field of claims quality management system is required.

An Example of ISO 9001 Quality Management System based on BPM (BPM을 기반으로 한 ISO 9001 품질경영시스템 구축)

  • Kim Sang-Kuk;Shin Sung-Ho
    • The Journal of the Korea Contents Association
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    • v.6 no.4
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    • pp.38-45
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    • 2006
  • Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 has been influenced by BPR and it also emphasizes process based, BPM can get together with ISO 9001:2000. Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and has implemented quality management systems based on BPM. We call it KQMS(KISTI Quality Management System). KQMS based on BPMS is a new example in field of ISO quality management and is expected to support process management well.

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The Failure Mode and Effects Analysis Implementation for Laser Marking Process Improvement: A Case Study

  • Deng, Wei-Jaw;Chiu, Chung-Ching;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.8 no.1
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    • pp.137-153
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    • 2007
  • Failure mode and effects analysis (FMEA) is a preventive technique in reliability management field. The successful implementation of FMEA technique can avoid or reduce the probability of system failure and achieve good product quality. The FMEA technique had applied in vest scopes which include aerospace, automatic, electronic, mechanic and service industry. The marking process is one of the back ends testing process that is the final process in semiconductor process. The marking process failure can cause bad final product quality and return although is not a primary process. So, how to improve the quality of marking process is one of important production job for semiconductor testing factory. This research firstly implements FMEA technique in laser marking process improvement on semiconductor testing factory and finds out which subsystem has priority failure risk. Secondly, a CCD position solution for priority failure risk subsystem is provided and evaluated. According analysis result, FMEA and CCD position implementation solution for laser marking process improvement can increase yield rate and reduce production cost. Implementation method of this research can provide semiconductor testing factory for reference in laser marking process improvement.

A Study on the Strategic Priority for Defense Quality Management Factors by using Analytic Hierarchy Process (AHP기법을 활용한 국방품질경영요소의 전략적 우선순위 도출에 관한 연구)

  • Kim, Soon-Yeong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.3
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    • pp.217-224
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    • 2012
  • This study is to review strategic priority for Defense Quality Management Factors of the Defense Agency for Technology and Quality. It is necessary to decide which quality factors are more important and which quality factors are relatively less important. In this study, Analytic Hierarchy Process (AHP) method was used in assigning the factors' weights. The survey of fifty one members participated in Defense R&D Programs showed that the Consistency Ratio was under 0.1 in evaluation items and factors.

An Accelerated Test Acceptance Control Chart for Process Quality Assurance (공정보증을 위한 가속시험 합격판정 관리도)

  • Kim Jong Gurl
    • Journal of the Korea Safety Management & Science
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    • v.1 no.1
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    • pp.123-134
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    • 1999
  • There are several models for process quality assurance by quality system (ISO 9000), process capability analysis, acceptance control chart and so on. When a high level process capability has been achieved, it takes a long time to monitor the process shift, so it is sometimes necessary to develop a quicker monitoring system. To achieve a quicker quality assurance model for high-reliability process, this paper presents a model for process quality assurance when the fraction nonconforming is very small. We design an acceptance control chart based on variable quality characteristic and time-censored accelerated testing. The distribution of the characteristics is assumed to be normal or lognormal with a location parameter of the distribution that is a linear function of a stress. The design parameters are sample size, control limits and sample proportions allocated to low stress. These paramaters are obtained under minimization of the relative variance of the MLE of location parameter subject to APL and RPL constraints.

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The Model Development of 6 Sigma and Understanding of Process Quality in the Service Industry : Using the Structural Equation Modeling (서비스 조직에서의 프로세스품질에 대한 이해와 6시그마 모형개발 : 구조방정식 모형분석 이용)

  • Kim, Gye-Soo
    • Journal of Korean Society for Quality Management
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    • v.35 no.2
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    • pp.84-98
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    • 2007
  • Six Sigma advocates rigorous application of quality management tool. Using Six Sigma program provides a mechanism for service organization to achieve organization's goal and customer satisfaction. A model on Six sigma in service organization was developed and applied for the service organization. Questionnaire was developed, and data was collected and analyzed for this study. Conclusively, 6 sigma leadership is the important drivers to process management and customer relationship management. Process management and customer relationship management are significantly related to the job performance and customer satisfaction.

Quality Measurement Process Management Using Defect Data of Embedded SW (Embedded SW의 품질 측정 프로세스 관리 방법에 관한 연구)

  • Park, Bok-Nam
    • 한국IT서비스학회:학술대회논문집
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    • 2003.11a
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    • pp.713-721
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    • 2003
  • The time to market and productivity of embedded system needs a quality measurement process management of embedded software. But, defect management without preemptive analysis or prediction is not useful for quality measurement process management. This subject is focused on the defect that is one of the most important attributes of software measure in the process. Defining of defect attribute and quality measurement process management is according to understanding of embedded sw characteristics and defect data. So, this study contributes to propose the good method of the quantitative based on defect management in the test phase of sw lifecycle.

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