• 한국융합학회논문지
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• 제8권5호
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• pp.213-221
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• 2017

본 논문은 KOSPI200 지수구성 종목의 변경이 해당 기업의 정보의 질에 미치는 영향에 대해 실증적으로 분석하였다. 정보의 질은 발생액의 질을 이용하여 대용하였고, 변수의 추정에는 Francis et al.(2005)의 모형이 사용되었다. 실증분석의 결과는 다음과 같다. 첫째, 지수종목에 진입한 기업과 퇴출된 기업들 사이에는 정보의 질에 유의미한 차이가 존재하며, 진입한 기업들의 정보의 질이 보다 좋은 것으로 확인되었다. 둘째, 지수종목으로의 진입변수와 발생액의 질 사이에는 통계적으로 유의미한 음(-)의 상관관계가 존재하는 것으로 나타났다. 이 결과들은 기업이 지수에 편입될 경우에는 정보위험이 완화되어 정보비대칭이 개선되는 반면에 지수에서 퇴출되면 해당 기업의 정보의 질은 낮아져서 정보비대칭이 악화된다는 것을 의미한다. 결론적으로 기업이 지수종목에 편입되거나 퇴출되는 일은 해당 기업의 정보비대칭에 상당한 영향을 미치는 중요한 사건이라고 판단된다.

• 산업경영시스템학회지
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• 제42권3호
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• pp.176-183
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• 2019

The environmental changes in the Korean cosmetic medical service industry in the $21^{st}$ century are forming intense competition among medical institutions due to the quantitative expansion of its market. For stable growth of the cosmetic medical service industry, continuous quality improvement is necessary based on empirical research on the quality of cosmetic medical services rather than external expansion. The purpose of this study is to classify the quality attributes of cosmetic medical service using Kano model and to derive the degree of satisfaction and dissatisfaction of each quality attributes through Customer Satisfaction Coefficient (CSC). Through this, the study identified strategic priorities and suggested specific step-by-step approaches and quality improvement priorities that can increase customer satisfaction using the Potential Customer Satisfaction Improvement Index (PCSI Index). Based on SERVPERF, this study used measurement tools consisting of five dimensions : tangibles, reliability, responsiveness, assurance, and empathy. In addition, it was used of measurement items reconstructed into positive, negative, and satisfaction questions for Kano model analysis, CSC analysis, and PCSI Index analysis. A total of 300 medical consumers who experienced cosmetic medical services for the past one year in medical institutions such as plastic surgery and dermatology were collected with convenient sampling. As a result, urgent items for improving the quality of service using the PCSI Index, 'Consideration for customer benefits' in empathy category was followed by 'Immediate help' and 'Sincere response' in responsiveness category, and 'Understanding customer needs' in empathy category, respectively. That is, it is required to improve human service quality attributes such as empathy and responsiveness rather than physical service quality attributes. This study contributes practically in that it provides specific and discriminatory approaches to improve customer satisfaction on cosmetic medical service quality and suggests improvement priorities.

• 한국물환경학회지
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• 제28권1호
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• pp.78-83
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• 2012

Man-made reservoirs over 95% in Korea are shallower than 10 meters in depth, which is apt to cause eutrophication. This study has characterized long-term trends in water quality factors for the selected six reservoir points in the Kum River watersheds, and then estimated the seasonal trophic state index for each reservoir. The reservoir trophic state was evaluated at four trophic levels using the Korean trophic state index, TSIKO. It is observed from seasonal results for six reservoirs that the highest value of the trophic state index is estimated in summer while the trophic state index value is low in spring and winter seasons. Especially, the Boryeong Lake has a relatively lower trophic state index since this reservoir has been managed properly for water withdrawal and irrigation. It is expected that the seasonal trophic state index resulted from this study can contribute toward long-term water quality improvement plans for reservoirs.

• 대한토목학회논문집
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• 제34권5호
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• pp.1395-1408
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• 2014

본 연구에서는 시민들이 하천에서 안전하고 쾌적하게 레크리에이션 활동을 할 수 있도록 종합 수질 정보를 제공하는 하천 레크리에이션 지수 산정 모델을 개발하였다. 하천 레크리에이션 지수 모델은 분변성 대장균 모델과 수질지수 모델을 통합하여 구성하였다. 분변성 대장균 모델에서는 로지스틱 회귀분석을 사용하여 분변성 대장균 등급을 예측하였고, 수질지수 모델에서는 DO, pH, 탁도, 클로로필 a를 퍼지 합성방법을 통해 종합화하여 수질 지수를 산정하였다. 최종 단계에서 분변성 대장균 등급과 수질 지수를 통합하여 하천 레크리에이션 지수를 산정할 수 있도록 모델을 개발하였다. 제안된 모델을 낙동강의 강정고령보 상류 지점에 적용한 결과, 하천 레크리에이션 지수는 개별 수질인자들의 변화를 잘 반영하는 것으로 나타났다. 특히 하천 레크리에이션 지수와 클로로필 a의 상관계수가 -0.85로 나타나 클로로필 a가 하천 레크리에이션 지수에 가장 많은 영향을 미치고 있음을 확인할 수 있었다. 본 모델에서 산정한 종합수질지수는 기존 수질 정보 제공 시스템인 실시간 수질지수보다 보수적인 결과를 보였는데, 이는 등급에 따라 현재의 수질 상태가 어떠한 상태에 속하는지를 계산하고 수질 기준의 불확실성을 적절하게 고려하기 때문인 것으로 판단되었다. 나아가서, 분변성 대장균 등급이 낮을 경우 하천 레크리에이션 지수가 분변성 대장균을 고려하지 않고 있는 실시간 수질지수보다 낮은 결과를 제시하는 것으로 나타났다.

• 한국소음진동공학회:학술대회논문집
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• 한국소음진동공학회 2013년도 추계학술대회 논문집
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• pp.525-530
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• 2013

With the increasing the importance of emotional quality of vehicle, the sound quality of systems with electric motor components has become increasingly important. Electric motors are used for windows, seats, sun roof, mirrors, steering columns, windshield wiper, climate control blowers, etc. In this paper, a study was conducted to identify sound quality factors that contribute to customer's satisfaction and preference of the window lift system. Jury test for subjective evaluation was carried out and sound quality index was developed. Averaged sound pressure level and sharpness were significant factors when glass moves down. Also, maximum loudness at stop section and averaged loudness were significant factor when glass moves up. Noise source identification was carried out for the reduced the loudness and sharpness during glass transferred section and impulsive noise at stop section, Using the source identification result, several improvement points were applied. And finally, the degree of sound quality improvement was judged using sound quality index.

• 한국소음진동공학회논문집
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• 제17권4호
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• pp.298-309
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• 2007

There are various sounds in the car as much as cars have many mechanical parts. These sounds make various psychological development. The international competition in car markets has continuously required the research about the sound quality of a car. The domestic car makers have also invested a lot of money for the research and development of sound quality. Car axle plays an important role in a vehicle and its NVH development is also important. By this time, NVH development of car axle is mainly based on the reduction of sound pressure level (dBA), which cannot gives, the satisfaction to the customers in view of the sound quality of a vehicle. Therefore, in this paper, a sound quality index evaluating the sound quality of axle noise based on human sensibility is developed.

• 품질경영학회지
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• 제38권2호
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• pp.150-160
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• 2010

Statistics Korea has been diagnosis national statistics every year since 2006. They diagnosis over 200 kinds of national statistics. They have 7 quality dimension used for quality diagnosis. That is relevance, accuracy, Timeliness, Comparability, Coherence, Accessibility. Since we are interest in how well they produce national statistics, comparability has become the most important dimension recently. In this reason, Statistics Korea try to rating quality level and development comparability index for national statistics. This paper propose the practical method of grading the quality level and developing the comparability index of the national statistics.

• 품질경영학회지
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• 제50권4호
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• pp.863-876
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• 2022

Purpose: The purpose of this study is to propose the product quality satisfaction index based on multiple linear regression using customer reviews. Methods: The proposed framework is composed of four steps. First, we collect online reviews and divide it into insight phrases. The insight phrases are classified using product attribute dictionary and sentiment analysis is conducted. Second, the importance of attributes is calculated in consideration of both regression coefficient and frequency. Third, the positive rate is calculated concerning sentiment analysis result. Therefore, the quality satisfaction index is measured by the weighted sum of importance and positive rate in the last step. Results: We conduct a case study using 2-years(2020, 2021) of Samsung TV reviews to confirm the effectiveness of the proposed methodology. As a result, we found that Picture quality is the most crucial attribute in TV evaluation. The importance of Gaming and content has grown up as the positive rate has also increased. Therefore, the overall satisfaction of TV has increased in 2021 compared to 2020. Conclusion: The result of this study shows that the proposed index reveals the customer's mind efficiently and can be explained by the importance and positive rate of each attribute. By using the proposed index, companies are able to improve and the priority of improvement can be determined.

• Asian-Australasian Journal of Animal Sciences
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• 제5권4호
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• pp.737-740
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• 1992

This study was conducted to demonstrate the practical use of the buffer index curve as a criterion of silage quality evaluation, Forty five samples of the ensiled Italian ryegrass were collected from farms in Okayama, Japan. Silages were devided into 4 groups by the pattern of buffer index curve. Heavy wilting silages (A group) showed no peak on buffer index curve and Flieg's score of 95.6. However, moderate or weak wilting silages (B group) with moisture content of 63.3 showed a peak at pH 4.0 and a Flieg's score of 67.8. Both of A and B groups were regarded as a good quality silage. Silages (C group) with a peak at pH 4.5 were of a medium quality with Flieg's score of 45.3. Poorly preserved silages (D group) with Flieg's score of 12.0 had a peak at pH 5.0. There was a high positive correlationship (p<0.01) between the peak value of buffer index curve and the organic acid content.

• 한국소음진동공학회논문집
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• 제15권8호
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• pp.939-944
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• 2005

In this paper, a sound quality index for the evaluation of the vehicle intake noise was developed through a correlation analysis of the objective measurement and the subjective evaluation. First, intake orifice noise was measured at the wide-open throttle sweep condition. And then, the acoustic transfer function between intake orifice noise and interior noise was measured. Simultaneously, subjective evaluation was carried out with a 10-scale score by 8 special engineers. The correlation analysis between the psychoacoustic parameters derived from the measurement and the subjective evaluation was performed. The most critical factor was determined and the corresponding sound quality index for intake noise was obtained from the multiple factor regression analysis method. Finally, the effectiveness of the proposed index was validated.