• Title/Summary/Keyword: quality evaluation process

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Development of Customer-Oriented Quality Design Elements of Shoes based on QFD (QFD 기반에 의한 제화류의 감성지향적 품질설계 요소도출에 관한 실증적 연구)

  • 김진호;황인극
    • Journal of Korean Society for Quality Management
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    • v.32 no.1
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    • pp.130-143
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    • 2004
  • Although consumer needs for better products force manufactures to put emphasis on design, often development of a product has been done without the formal process to consider consumer needs. In order to identify the implicit needs of customers and the areas of potential demand on a product, several analysis scheme such as QFD (Quality Function Deployment) has been developed. QFD, also known as the House of Quality, is the efficient tool ever created to tie product and service design decisions directly to customer wants and needs, i.e. VoC (Voice of Customer) To utilize this tool on a product design, first of all, the consumers attributes and the engineering characteristics must be exactly investigated. However there were only few studies about them on shoe design. Hence in this paper we developed an innovative framework for shoes design based on QFD. As a result, we uncovered 29 dominant human satisfaction dimensions as the consumers attributes for customer-oriented quality evaluation of a comfortable shoes. Here, 29 human satisfaction dimensions for a shoe design were identified as the dimensions that represent the human sensitivity and psychological feeling on comfortable shoes. Also, we proposed 60 human interface elements as the engineering characteristics. The relationships between human satisfaction dimensions and human interface elements were investigated. This study will help the designers and manufacturers clarify the conceptual and abstract aspect of the design evaluation by proposing a more systematic and process-oriented method.

A Study on the Korean Standard -Quality Excellence Index(KS-QEI) (KS제품 품질우수성지수(KS-QEI)에 관한 연구)

  • Yoo, Choon-Burn;Kim, Jun-Ho;Kim, Tai-Kyoo
    • Journal of Korean Society for Quality Management
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    • v.34 no.4
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    • pp.1-12
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    • 2006
  • The 'KS-QEI' is the quality evaluation model developed both by Korean Standard Association(KSA) and this research team, reflecting the characteristic of KS products' quality and the customers' demand factors. KS-QEI is a general index measuring and announcing KS products' quality excellency through the evaluation of its real user including customers and specialists. This index aimed to evaluate and announce the quality level of KS product annually which was the motivation of products' quality improvement to enterprises and guaranteed the products' reliability to customers. Ultimately, by competing in good faith among domestic enterprises and preparing foundation of continuous research and investment inducement, it was expected to improve the Korean industry's competitive power. This study was intended to develop improved KS-QEI by analysing 2006 research result, to which it had applied ameliorated and enlarged index in 2005. Especially, it established the weight by Analytic Hierarchy Process(AHP), which led to estimate weight mathematically by comparing and evaluating the importance and difficulty by its index. And this paper analyzed the research result by using multi-variate statistical methods.

A Study of Statistical Tools Application - Evaluation of Process Capability - (통계적기법(統計的技法) 활용(活用)에 관(關)한 연구(硏究) - 공정능력평가(工程能力評價)를 중심(中心)으로 -)

  • Seong, Won-Yong;Jung, Soo-Il
    • Journal of the Korea Safety Management & Science
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    • v.10 no.2
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    • pp.195-203
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    • 2008
  • The purpose of this study is to develop a guideline of process capability evaluation and to apply this guideline improving the quality of products, especially in the small and medium enterprises. In this study we deal in the concept of process capability evaluation, the calculation of process capability index, and the application of a case study. Man must compare the state of process with the standards in evaluating of the process capability. Control chart can be used as a yardstick for judgement for the long term period and the distribution shape of histogram for the short term period. Man should regard to the significant figure by the calculation of process capability index.

Evaluation Method for Measurement System and Process Capability Using Gage R&R and Performance Indices (게이지 R&R과 성능지수를 이용한 측정시스템과 공정능력 평가 방법)

  • Ju, Youngdon;Lee, Dongju
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.2
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    • pp.78-85
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    • 2019
  • High variance observed in the measurement system can cause high process variation that can affect process capability badly. Therefore, measurement system analysis is closely related to process capability analysis. Generally, the evaluation for measurement system and process variance is performed separately in the industry. That is, the measurement system analysis is implemented before process monitoring, process capability and process performance analysis even though these analyses are closely related. This paper presents the effective concurrent evaluation procedure for measurement system analysis and process capability analysis using the table that contains Process Performance (Pp), Gage Repeatability & Reproducibility (%R&R) and Number of Distinct Categories (NDC). Furthermore, the long-term process capability index (Pp), which takes into account both gage variance and process variance, is used instead of the short-term process capability (Cp) considering only process variance. The long-term capability index can reflect well the relationship between the measurement system and process capability. The quality measurement and improvement guidelines by region scale are also described in detail. In conclusion, this research proposes the procedure that can execute the measurement system analysis and process capability analysis at the same time. The proposed procedure can contribute to reduction of the measurement staff's effort and to improvement of accurate evaluation.

Deriving an Overall Evaluation Index with Multiple CTQs in Six Sigma Management

  • Ko, Seoung-Gon;Cho, Yong-Jun
    • Journal of the Korean Data and Information Science Society
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    • v.19 no.4
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    • pp.1255-1267
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    • 2008
  • Evaluation indices for products or services are important to improve the internal process of the company and to compare those with competitive ones. The sigma level in Six Sigma management does important role to evaluate the core characteristic, CTQ(Critical To Quality), derived in the considered product/service or process. In this research, we propose an overall evaluation index for the product/service or process with multiple characteristics, in other words, multiple CTQs. The proposed overall evaluation index is useful for the cases that the single CTQ is not enough to evaluate the practical interests, for example, the final products and services with complex procedures and relatively large scaled processes. This approach is discussed with sigma level for applying Six Sigma Projects, however, it is applicable to indices based on proportion or percentage as well. The practical examples with a manufacturing process and a customer survey based on focus group interview are given for illustrations.

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A Study on the Development & Evaluation of Defense Quality Maturity Index (국방품질성숙도지수의 개발 및 평가에 관한 연구)

  • Jeong, Younggkwon;Cho, Hyunki;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.47 no.3
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    • pp.479-496
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    • 2019
  • Purpose: The purpose of this research is to develop defense quality evaluation model in order to improve the problem of private sector quality evaluation model and propose the total integrated defense quality management model which enables to evaluate not only large defense industry, but also small-medium industry. Methods: This paper consider the characteristics on ISO 9001 Quality Management System, single PPM, PASS and defense quality and develop defense quality maturity model and index which enables to measure the current quality management level and characteristics and to evaluate operational characteristics in each maturity level for domestic defense industry. Results: From 176 DQMS certified defense industry, the defense quality maturity level is 68,2, C grade. The large defense industry shows, 80.9, A grade; medium industry 69.7, C grade; small-medium industry shows 54.1, D grade. Through the classified types of industries, the current level of quality management of defense industries was diagnosed and the areas to be supplemented for the total quality management were identified. Conclusion: Developed DQMI can be used as the basic information for spreading quality management activities in the defense industry by diagnosing the overall quality management of existing defense industries and quantifying the ambiguity of non-metric measurements and measurement standard that were presented as the threshold of the defense quality management system certification process.

On the design method of physical architecture based on the Design Structure Matrix (DSM) approach (물리적 아키텍처 설계에 대한 DSM 방법론 적용 사례 연구)

  • Choi, Sang Wook;Choi, Sang Taik;Jung, Yun Ho;Jang, Jae Deok
    • Journal of the Korean Society of Systems Engineering
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    • v.8 no.1
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    • pp.21-28
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    • 2012
  • Development of the system that has required performance is the most important figure and that is the key of project succeed. In order to perform that, systems engineering has come to the fore as a solution. In each step of system engineering process, particularly, requirement analysis and derivation, logical solution, architecture design step are known to affect many of the function and efficiency. Of these, this paper focus on architecture design. We introduce methodology for physical architecture design by applying DSM(Design Structure Matrix) methodology which is based on result of logical solution from MBSE methodology.

Case Study on Process Establishment and Tool Improvement of Requirement Development & Management for Defense Weapon System Development (국방무기체계 개발을 위한 요구사항 개발/관리 프로세스 정립 및 도구 개선 사례 연구)

  • Choi, Sang-Wook;Choi, Sang-Taik;Jung, Yun-Ho;Jang, Jae-Deok
    • Proceedings of the Korea Information Processing Society Conference
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    • 2012.11a
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    • pp.1482-1485
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    • 2012
  • 연구개발 수명주기의 첫 단계에서 도출되는 요구사항은 수명주기 전 단계 수행의 가이드라인 및 기준이 되는 매우 중요한 요소이다. 본 논문은 표준 및 지침을 분석, 정리하여 국방무기체계 개발을 위한 요구사항의 개발 및 관리 프로세스를 정립하고 이를 제대로 적용할 수 있도록 전산지원도구(DOORS)를 개선한 것을 사례를 들어 보여준다.

Study on Dissimilar Friction Welding Optimization of Heat Resisting Steels for Turbine and Real-Time Quality Evaluation by Ascoustic Emission(I) - FRW Optimization (터빈용 내열강의 이종재 마찰용접 최적화와 AE에 의한 품질 실시간 평가에 관한 연구(I) - 마찰용접 최적화)

  • Park, Hyung-Dong;Oh , Sae Kyoo;Kwon, Sang-Woo
    • Journal of Ocean Engineering and Technology
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    • v.13 no.3 s.33
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    • pp.83-91
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    • 1999
  • Taking a view of joining by welding the IN713C to SCM440 and SCM415 steel in production of turbochargers, the frictin welding process may be utilized as a new approach for joining them of other conventional welding processes. It is because the friction welding has more technical and technical and economic advantages than the other welding processes. As this welding process has the characteristics such as curtaliment of production time and materials and cost reduction, etc.. So, this paper deals with determining the preper friction welding condition and analyzing various mechanical properties of friction welded joints of the super heat resisting steel to alloy stee(IN713C to SCM440 and SCM415). And the in-process real-time weld quality evaluation technique by acoustic emission during friction welding of IN713C to SCM440 and SCM415 steels with higher confidence and relibility has been much required even though it might be the first trial approach for developing it. Then, this first study aimed to develop the optimization of dissimilar friction welding of heat resisting steels (INC713 to SCM440, SCM415) for turbine, considering on strength and toughness.

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A Testing Method for URC Robot Software (URC 로봇 소프트웨어 시험 평가 방법 및 사례 연구)

  • Hwang, Sun-Myung;Chung, Yun-Koo
    • The KIPS Transactions:PartD
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    • v.14D no.6
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    • pp.657-664
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    • 2007
  • URC robot offers necessary service anytime and anywhere by using a network to the robot, expanding the applicable service, keeping all the functions in itself, it undertakes functions for the causing problems through the network. URC software components are composed of HRI(Human Robot Interaction), robot action technology and others. We analyze the quality models based on ISO/IEC 9126, define URC components evaluation specification consists of 4 parts such as generic rule, instance rule, evaluation value and test method. And we define the quality process and test case design for URC, and show a testing and evaluation process for URC components.